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compaq evo notebook n800c series User Manual

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    							2–30Maintenance and Service Guide
    Troubleshooting
    Flowchart 2.20—No Network or Modem Connection
    Y
    Disconnect all
    power from
    the notebook
    and open.
    No network
    or modem 
    connection.
    N
    Done Digital
    line?
    Network
    or modem 
    jack active?Replace jack 
    or have jack 
    activated.
    Connect
    to nondigital
    line.
    NIC/modem 
    configured 
    in OS?Reload
    drivers and 
    reconfigure.
    Reseat 
    NIC/modem
    (if applicable).Replace 
    NIC/modem
    (if applicable).
    Replace
    system
    board.OK?
    OK? Done
    N N
    N N Y
    Y Y
    Y
    268135-002.book  Page 30  Thursday, October 24, 2002  4:10 PM 
    						
    							Maintenance and Service Guide3–1
    3
    Illustrated Parts Catalog
    This chapter provides an illustrated parts breakdown and a 
    reference for spare part numbers and option part numbers.
    3.1 Serial Number Location
    When ordering parts or requesting information, provide the 
    computer serial number and model number located on the bottom 
    of the computer (Figure 3-1).
    Figure 3-1. Serial Number Location
    268135-002.book  Page 1  Thursday, October 24, 2002  4:10 PM 
    						
    							3–2Maintenance and Service Guide
    Illustrated Parts Catalog
    3.2 Computer System Major Components
    Figure 3-2. Computer System Major Components
    268135-002.book  Page 2  Thursday, October 24, 2002  4:10 PM 
    						
    							Illustrated Parts Catalog
    Maintenance and Service Guide3–3
    Table 3-1
    Spare Parts: Computer System Major Components
    Item DescriptionSpare Part 
    Number
    1Displays
    Contain parts with carbon finish for use with
    Evo Notebook N800c, N800v, and N800w models
    15-inch, UXGA
    15-inch, SXGA+
    15-inch, XGA
    14-inch, XGA
    Contain parts with silver finish for use with
    Presario 2800 models
    15-inch, UXGA
    15-inch, SXGA+
    15-inch, XGA
    14-inch, XGA
    MultiPort cover286872-001
    286871-001
    286870-001
    286869-001
    285265-001
    285264-001
    285263-001
    285262-001
    289037-001
    268135-002.book  Page 3  Thursday, October 24, 2002  4:10 PM 
    						
    							3–4Maintenance and Service Guide
    Illustrated Parts Catalog
    Figure 3-2. Computer System Major Components
    268135-002.book  Page 4  Thursday, October 24, 2002  4:10 PM 
    						
    							Illustrated Parts Catalog
    Maintenance and Service Guide3–5
    Table 3-1
    Spare Parts: Computer System Major Components (Continued)
    Item DescriptionSpare Part 
    Number
    Miscellaneous Plastics/Hardware Kit
    Contains parts with silver finish for use with
    Presario 2800 models
    Contains parts with carbon finish for use with
    Evo Notebook N800c, N800v, and N800w models
    Includes:285261-001
    286868-001
    2a
    2b
    2c
    2d
    2e
    2f
    2g
    2h
    2i
    2j
    2k
    2l
    2mLeft hinge cover
    Right hinge cover
    PC Card bezel
    PC Card slot space saver
    Keyboard shield
    TouchPad bracket
    Display assembly release
    Left display support
    Fan channel
    Right display support
    Connector cover
    Mini PCI compartment cover
    Memory expansion 
    compartment covernot illustrated:
    Computer feet
    MultiBay weight saver
    Docking connector cover
    3LED cover288503-001
    268135-002.book  Page 5  Thursday, October 24, 2002  4:10 PM 
    						
    							3–6Maintenance and Service Guide
    Illustrated Parts Catalog
    Figure 3-2. Computer System Major Components
    268135-002.book  Page 6  Thursday, October 24, 2002  4:10 PM 
    						
    							Illustrated Parts Catalog
    Maintenance and Service Guide3–7
    Table 3-1
    Spare Parts: Computer System Major Components (Continued)
    Item DescriptionSpare Part 
    Number
    4Keyboards (for use with TouchPad models only)
    Arabic
    Belgian
    Brazilian
    Chinese
    Czech
    Danish
    French
    French 
    Canadian
    German
    Greek
    Hebrew
    Hungarian
    International
    Italian285280-171
    285280-181
    285280-201
    285280-AA1
    285280-221
    285280-081
    285280-051
    285280-121
    285280-041
    285280-151
    285280-BB1
    285280-211
    285280-002
    285280-061Korean
    Latin American 
    Spanish
    Norwegian
    Portuguese
    Russian
    Slovakian
    Spanish
    Swedish
    Swiss
    Taiwanese
    Thai
    Tu r k i s h
    U.K. English
    U.S. English285280-AD1
    285280-161
    285280-091
    285280-131
    285280-251
    285280-231
    285280-071
    285280-101
    285280-111
    285280-AB1
    285280-281
    285280-141
    285280-031
    285280-001
    Keyboards with pointing stick
    Arabic
    Belgian
    Brazilian
    Czech
    Danish
    French
    French 
    Canadian
    German
    Greek
    Hebrew
    Hungarian
    International
    Italian
    Korean285281-171
    285281-181
    285281-201
    285281-221
    285281-081
    285281-051
    285281-121
    285281-041
    285281-151
    285281-BB1
    285281-211
    285281-002
    285281-061
    285281-AD1Latin American 
    Spanish
    Norwegian
    Portuguese
    Russian
    Slovakian
    Spanish
    Swedish
    Swiss
    Taiwanese
    Thai
    Tu r k i s h
    U.K. English
    U.S. English285281-161
    285281-091
    285281-131
    285281-251
    285281-231
    285281-071
    285281-101
    285281-111
    285281-AB1
    285281-281
    285281-141
    285281-031
    285281-001
    268135-002.book  Page 7  Thursday, October 24, 2002  4:10 PM 
    						
    							3–8Maintenance and Service Guide
    Illustrated Parts Catalog
    Figure 3-2. Computer System Major Components
    268135-002.book  Page 8  Thursday, October 24, 2002  4:10 PM 
    						
    							Illustrated Parts Catalog
    Maintenance and Service Guide3–9
    Table 3-1
    Spare Parts: Computer System Major Components (Continued)
    Item DescriptionSpare Part 
    Number
    5Top cover
    for Dual Point (TouchPad and Point Stick)
    for TouchPad only (silver finish for use with
    Presario 2800 models)
    for TouchPad only (carbon finish for use with
    Evo Notebook N800c, N800v, and N800w 
    models)285256-001
    285257-001
    295699-001
    6Hard drives
    60 GB
    40 GB
    40 GB (does not include hard drive bezel)
    30 GB
    20 GB285277-001
    285276-001
    301245-001
    285275-001
    285274-001
    7Hard drive bezels
    Hard drive bezel with silver finish for use with 
    Presario 2800 models
    Hard drive bezel with carbon finish for use with
    Evo Notebook N800c, N800v, and N800w models286874-001
    286875-001
    8TouchPad285258-001
    9TouchButton boards
    for Dual Point (TouchPad and Point Stick)
    for TouchPad only285259-001
    285260-001
    10Speaker assembly285266-001
    11Fan285267-001
    12Disk cell RTC battery198718-001
    268135-002.book  Page 9  Thursday, October 24, 2002  4:10 PM 
    						
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