compaq armada e500 v300 User Manual
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2-38Troubleshooting COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Writer: David Calvert Saved by: JAbercrombie Saved date: 07/06/00 3:56 PM Part Number: 128679-004 File name: Ch02 Table 2-19 Solving USB Problems Problem Possible Cause Solution External device connected to a USB connector does not work.The operating system limits external devices connected by USB to two tiers which can include no more than two hubs on the first tier and no more than one keyboard and one pointing device on the first or second tier.Reduce the number of connected external USB devices to no more than two hubs on the first tier, and no more than one keyboard and one pointing device on the first or second tier. External device connected to USB connector does not work during startup (before Windows 95 loads).During startup, only two tiers are supported by the USB port. These tiers can include no more than two hubs on the first tier and no more than one keyboard and one pointing device on the first or second tier.Use the external device only after Windows 95 or Windows 98 has loaded. Reduce the number of connected external USB devices to no more than two hubs on the first tier, and no more than one keyboard and one pointing device on the first or second tier. External devices in lower tiers do not work.An unpowered hub is connected to another unpowered hub.Use only powered hubs. Make sure that all unpowered hubs are immediately preceded by powered hubs in the USB chain.
Illustrated Parts Catalog3-1 COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Writer: David Calvert Saved by: JAbercrombie Saved date: 07/06/00 4:30 PM Pages: 10 Words: 1174 Template: c:\msoffice emplates ef ef.dot Part Number: 128679-004 File name: Ch03 chapter 3 ILLUSTRATED PARTS CATALOG This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers for the Compaq Armada E500 and Armada V300 Series of Personal Computers. 3.1 Serial Number Location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer (Figure 3-1). Figure 3-1. Serial Number Location
3-2Illustrated Parts Catalog COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Writer: David Calvert Saved by: JAbercrombie Saved date: 07/06/00 4:30 PM Part Number: 128679-004 File name: Ch03 3.2 Computer System Major Components Figure 3-2. Computer System Major Components
Illustrated Parts Catalog3-3 COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Writer: David Calvert Saved by: JAbercrombie Saved date: 07/06/00 4:30 PM Part Number: 128679-004 File name: Ch03 Table 3-1 Spare Parts: Computer System Major Components Item Description Spare Part Number 1 Display assembly 15.0-inch, TFT, XGA 190806-001 (use only with config. codes beginning with “DX” and “FFH”) 14.1-inch, TFT, XGA 159532-001 use only with config. codes beginning with “CXX”, “CZQ”, “DC”, “DN9”, “DPB”, “DVR”, “FFD”, and config. codes “DN81”, “DN82”, “DN84”, “DN85”, “DJD3”, and “DJD4”. 13.3-inch, TFT, XGA (Armada E500 only) 167133-001 use only with config. codes beginning with “DNN” and config. code “DN83”. 13.3-inch, HPA, SVGA, (Armada V300 only) 177749-001 use only with config. codes beginning with “DVP”. 12.1-inch, TFT, SVGA 159531-001 use only with config. codes beginning with “CXW”, “DJC”, “DNM”, “DVQ”, and config. codes “DJD1”, “DJD2”, “DVM1”, and “DVM2”.. 12.1-inch, HPA, SVGA, (Armada V300 only 160536-001 use only with config. codes beginning with “CXV”. Miscellaneous Plastics Kit, includes: 159536-001 2a 2b 2c 2d 2e 2f 2g 2hSwitch cover Hinge cover Real time clock (RTC) battery Touch button cable Front shield Diskette drive bezel Hard drive cover Mini PCI slot covernot illustrated: RJ-11 modem cover RJ-45 LAN cover Computer feet Display screw covers TV out connector cover PC Card space saver Diskette drive space saver CD-ROM drive space saver Infrared lens 3 LED board 159539-001 4 Keyboard with pointing stick (Armada E500 only)154876-XXX Belgian Brazilian Danish French French Canadian German International Italian Japanese Korean-181 -201 -081 -051 -121 -041 -002 -061 -291 -AD1Latin American Spanish Norwegian Portuguese Spanish Swedish Swiss Taiwanese U.K. English U.S. English-161 -091 -131 -071 -101 -111 -AB1 -031 -001 Continued
3-4Illustrated Parts Catalog COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Writer: David Calvert Saved by: JAbercrombie Saved date: 07/06/00 4:30 PM Part Number: 128679-004 File name: Ch03 Table 3-1 continued Item Description Spare Part Number 4 Keyboard without pointing stick 154877-XXXArabic Belgian Brazilian Danish French French Canadian German International Italian Japanese Korean-171 -181 -201 -081 -051 -121 -041 -002 -061 -291 -AD1Latin American Spanish Norwegian Portuguese Spanish Swedish Swiss Taiwanese Turkish U.K. English U.S. English-161 -091 -131 -071 -101 -111 -AB1 -141 -031 -001 5a 5bTouch button with TouchPad Touch button 3 with TouchPad Touch button without TouchPad (Armada E500 only)135227-001 188645-001 159530-001 6 Top cover without TouchPad 159533-001 7 System boardArmada E500 only (all with 64 MB SDRAM) Intel Pentium III 700-MHz processor 190804-001 (use only with config. codes beginning with “DX” and “FFH”) Intel Pentium III 650-MHz processor 177751-001 (use only with config. codes beginning with “DPB” and config. codes “FFD5” through “FFD8”) Intel Pentium III 600-MHz processor 177750-001 (use only with config. codes beginning with “DN9” and config. codes “FFD1” through “FFD4”) Intel Pentium III 500-MHz processor 165102-001 (use only with config. codes beginning with “DNM”, “DNN”, and “DVM”, and config. code “DN83”) Intel Pentium III 450-MHz processor 165101-001 (use only with config. codes beginning with “CZQ” and config. codes “DN84” and “DN85”) Intel Pentium II 400-MHz processor 159528-001 (use only with config. codes beginning with “DC” and config. codes “DN81” and “DN82”) Intel Pentium II 366-MHz processor 159527-001 (use only with config. codes beginning with “DJC”) Continued
Illustrated Parts Catalog3-5 COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Writer: David Calvert Saved by: JAbercrombie Saved date: 07/06/00 4:30 PM Part Number: 128679-004 File name: Ch03 Table 3-1 continued Item Description Spare Part Number 7 System board (continued)Armada V300 only Intel Celeron 500-MHz processor with 64 MB SDRAM177748-001 (use only with config. codes beginning with “DVR”) Intel Celeron 466-MHz processor with 64 MB SDRAM177747-001 (use only with config. codes beginning with “DVP”) Intel Celeron 466-MHz processor with 64 MB SDRAM160535-001 (use only with config. codes beginning with “CXX” and “DVQ” and config. codes “DJD3” and “DJD4”) Intel Celeron 400-MHz processor with 64 MB SDRAM160534-001 (use only with config. codes beginning with “CXW” and config. codes “DJD1” and “DJD2”) Intel Celeron 400-MHz processor with 32 MB SDRAM159540-001 (use only with config. codes beginning with “CXV”) Fan (not illustrated; spared with system board and separately))159535-001 8 Voltage converter board 152928-001 9 Li ion battery pack, 9 cell (standard on all Armada E500 models and some V300 models; also available as an option) Li ion battery pack, 6 cell (standard on some Armada V300 models; also available as an option)159524-001 159529-001 Continued
3-6Illustrated Parts Catalog COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Writer: David Calvert Saved by: JAbercrombie Saved date: 07/06/00 4:30 PM Part Number: 128679-004 File name: Ch03 Table 3-1 continued Item Description Spare Part Number 10 CPU base enclosure 159534-001 11a 11bRemovable diskette drive (Armada E500 only) Fixed diskette drive (Armada V300 only)159538-001 160537-001 12 Removable hard drive 18.0 GB (Armada E500 only; available only as an option) 12.0 GB (Armada E500 only) 6.0 GB 4.3 GB 10.0 GB (available only as an option)167528-001 167527-001 159526-001 159525-001 155351-001 13 Modem or combination modem/network interface (NIC) card Type-II V.90 modem card Type-II combination modem/NIC card121895-001 153207-001 14 MultiBay device (availability varies by computer model) 24X CD-ROM drive 8X DVD-ROM drive 4X DVD-ROM drive The following are available only as options: Li ion MultiBay battery pack, 6 cell LS-120 SuperDisk drive Hard Drive MultiBay Adapter315082-002 173949-001 102266-001 100680-001 327456-003 153100-001
Illustrated Parts Catalog3-7 COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Writer: David Calvert Saved by: JAbercrombie Saved date: 07/06/00 4:30 PM Part Number: 128679-004 File name: Ch03 3.3 Miscellaneous Plastics Kit Components Figure 3-3. Miscellaneous Plastics Kit Components Table 3-2 Miscellaneous Plastics Kit Components Spare Part Number 159536-001 Item Description 1 Switch cover 2 Hinge cover 3 Real time clock (RTC) battery 4 Front shield 5 Diskette drive bezel 6 Diskette drive space saver 7 Hard drive cover 8 Mini PCI slot cover 9 CD-ROM drive space saver 10 Computer feet (4) 11 Display screw covers (4) 12 PC Card space saver (2) 13 RJ-11 modem cover & RJ-45 LAN cover (2) 14 Touch button cable 15 TV out connector cover 16 Infrared lens
3-8Illustrated Parts Catalog COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Writer: David Calvert Saved by: JAbercrombie Saved date: 07/06/00 4:30 PM Part Number: 128679-004 File name: Ch03 3.4 Mass Storage Devices Figure 3-4. Mass Storage Devices Table 3-3 Spare Parts: Mass Storage Devices Item Description Spare Part Number 1 Hard drive 18.0 GB (Armada E500 only; available only as an option) 12.0 GB (Armada E500 only) 6.0 GB (Armada E500 only) 4.3 GB 10.0 GB (available only as an option)167528-001 167527-001 159526-001 159525-001 155351-001 2 24X CD-ROM drive 315082-002 3 8X DVD-ROM drive 4X DVD-ROM drive173949-001 102266-001 4 Removable diskette drive, 1.44-megabyte, 3.5-inch (standard on Armada E500 only)159538-001 5 LS-120 SuperDisk drive (available only as an option)327456-003 6 Fixed diskette drive (Armada V300 only) 160537-001
Illustrated Parts Catalog3-9 COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Writer: David Calvert Saved by: JAbercrombie Saved date: 07/06/00 4:30 PM Part Number: 128679-004 File name: Ch03 3.5 Miscellaneous Table 3-4 Spare Parts: Miscellaneous (not illustrated) Description Spare Part Number Power cord, black, 6 feet 246959-XXXAustralian Danish International Italian Japanese-011 -081 -021 -061 -291Korean Swiss U.K. English U.S. English-AD1 -AG1 -031 -001 RJ11 modem cable RJ45 modem cable165224-001 191230-001 Hard drive adapter 155352-001 Battery charger 153991-001 AC Adapter, 50 W * When ordering an AC Adapter, use the spare part number on the part number label of the adapter being replaced.163444-001 or 101898-001* Miscellaneous Screw Kit 159537-001 Memory expansion board 256 MB 128 MB 64 MB 32 MB167136-001 135244-001 135243-001 135242-001 Armada E500 and Armada V300 Maintenance & Service Guide162812-001 Return Kit 159541-001