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Page 31


	


 The external components on the bottom of the computer are shown in
Figure 1-7 and are described in Table 1-10.
 
 
 	

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Page 32

	


 



:		
	
-	
 
	 /	
    2  Battery release latch  Releases the battery from the battery bay.
 
  3  Hard drive cover
release latch  Releases the hard drive cover.
 
  4  Hard drive cover screw  Secures the hard drive cover.
 
  5  Hard drive cover  Covers the hard drive bay.
 
  6  Diskette drive release
latch  Releases the device from the DualBay on
the Armada E500.
  Releases the diskette drive bezel from the
Armada V300.
    7  MultiBay...

Page 33


	


(*
+

3
 This section presents a design overview of key parts and features of the
computer. Refer to Chapter 3 for the illustrated parts catalog and
Chapter 5 for removal and replacement procedures.
 The system board provides the following device connections:
 Memory expansion board
 Hard drive
 Display
 Keyboard/TouchPad or pointing stick
 Audio
 Intel Pentium III, II, or Celeron processors
 Fan
 PC Cards
 Modem or modem/NIC
The Armada E500 and Armada V300...

Page 34

Troubleshooting2-1
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: David Calvert    Saved by: JAbercrombie    Saved date:  07/06/00 3:56 PM
Pages: 38    Words: 6427    Template: c:\msoffice	emplates
ef
ef.dot
Part Number: 128679-004     File name: Ch02
chapter
 
2
TROUBLESHOOTING
Follow these basic steps when beginning the troubleshooting process:
1.  Complete the preliminary steps listed in Section 2.1.
2.  Run the Power-On Self-Test (POST) as described in Section 2.3.
3.  Run Computer Setup as...

Page 35

2-2Troubleshooting
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: David Calvert    Saved by: JAbercrombie    Saved date:  07/06/00 3:56 PM
Part Number: 128679-004     File name: Ch02
 The following table describes the troubleshooting actions:
 
 If You Want To:  Then Run:
  Check for POST error
messages  POST
  Perform any of the following:
Check the system
configuration
Set the system power
management parameters
Return the system to its
original configuration
Check system configuration of...

Page 36

Troubleshooting2-3
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: David Calvert    Saved by: JAbercrombie    Saved date:  07/06/00 3:56 PM
Part Number: 128679-004     File name: Ch02
NOTE:  If a problem only occurs when an external device is
connected to the computer, the problem could be with the external
device or its cable. Isolate the problem by running POST with and
without the external device connected.
8.  Use Compaq Utilities and loopback plugs in the serial and parallel
connectors if you...

Page 37

2-4Troubleshooting
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: David Calvert    Saved by: JAbercrombie    Saved date:  07/06/00 3:56 PM
Part Number: 128679-004     File name: Ch02
2.3  Power-On Self-Test (POST)
The Power-On Self-Test (POST) is a series of tests that run every time
the computer is turned on. POST verifies that the system is configured
and functioning properly.
To run POST, complete the following steps:
1.  Complete the preliminary steps (Section 2.1).
2.  Turn on the computer.
If...

Page 38

Troubleshooting2-5
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: David Calvert    Saved by: JAbercrombie    Saved date:  07/06/00 3:56 PM
Part Number: 128679-004     File name: Ch02
If you receive one of the error messages listed below, follow the
recommended action.
Table 2-1
Warning Messages
Message Description Recommended Action
CMOS checksum
invalid, run SCUCMOS RAM
information has
been corrupted.Run Computer Setup
(Section 2.5) to reinitialize
CMOS-RAM.
CMOS failure, run
SCUCMOS RAM has
lost...

Page 39

2-6Troubleshooting
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: David Calvert    Saved by: JAbercrombie    Saved date:  07/06/00 3:56 PM
Part Number: 128679-004     File name: Ch02
Table 2-1  continued
Message Description Recommended Action
Keyboard failure The keyboard
failed to respond
to the RESET ID
command.Replace the keyboard. If the
problem persists, replace
the system board.
No interrupts from
Timer 0The periodic
timer interrupt is
not occurring.Replace the system board.
ROM at xxxx...

Page 40

Troubleshooting2-7
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: David Calvert    Saved by: JAbercrombie    Saved date:  07/06/00 3:56 PM
Part Number: 128679-004     File name: Ch02
Fatal errors emit a beep and may display a FATAL message. Fatal errors
indicate severe problems, such as a hardware failure. Fatal errors do not
allow the system to resume. Some of the Fatal error beep codes are listed
at the end of this section.
Table 2-2
Fatal Error Messages
Message Description Beep code
CMOS RAM test...
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