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Comdial Impact Dsu Instructions Manual

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Page 351

The system will automatically provide a report whenever the costed call storage reaches
95 percent of capacity. Additionally, the programmer can arrange for these reports to be
printed automatically at a specific time of day.
The system can produce five different SMDA records:
·Detailed report sorted by stations,
·Detailed report sorted by account codes,
·Line summary report,
·Department summary report,
·Department Call Distribution (DCD),
·A general output of all records.
Upon completion of report...

Page 352

Station Message Detail Recording (SMDR)
The SMDR feature generates a call record for printing as soon as the system collects the
record. It presents the call record at an RS-232 level as ASCII transmit data in an
80-column format at the data port available for that purpose.
Call Forwarding
Call Forwarding On All Calls
This feature allows a station user to designate another station or the attendant station as
the recipient of all calls normally directed to ring at his or her station. If the user has call...

Page 353

Ring-No-Answer Forwarding Of Transferred Calls
This feature enhances the existing automatic RNA call forwarding feature to include
forwarding of transferred lines to individual stations. When a telephone user transfers a
line to a station, the call will ring at the station receiving the transfer for the programmed
number of rings. After that, the call will start ringing at the station that is hunt-linked to
the station first receiving the transfer. If that station is also hunt-linked to another station,...

Page 354

Call Park
The call park feature is similar to a manual hold condition. A user can park a call a
particular station and retrieve it at any station in the system by dialing the appropriate
access code.
NOTE: The retrieving station must have access to the line on which the call appears.
Calls are parked and retrieved within the system through the use of dialing codes. The
system provides nine parking circuits (orbits). Call park, when used with the paging
features, allows a system attendant to direct calls...

Page 355

Unanswered Call Transfer Recall Timing
A transferred call that is unanswered after a pre-programmed length of time will return to
the station that transferred it. The system will return the call to both attendant stations
when the tandem attendant feature is enabled. When LCD speakerphones are employed,
the display will show the station number or name as well as the line number that is being
re-called. The system class of service programming determines the recall time for an
unanswered call transfer....

Page 356

(seven-, eight-, and eleven-digit Caller ID numbers are already in a format that can be
dialed and do not need to be transformed.)
The system will dial those numbers that are present in the 6-digit table as local calls even
if they are in different area codes.
All Caller ID features require that the Caller ID decoder device (product code CID08)
deliver Caller ID data to the system’s RS-232 data port B. The programmer must
configure this port to match the output of the Caller ID decoder device. The...

Page 357

features that require periodic change by entering COS programming with another code
provided for this purpose. The station user can program individual stations for speed dial,
autodial and direct station selection (DSS) by entering COS with a code provided for that
purpose. Thus, COS programming is arranged with a hierarchical order from the highest
(the installer/programmer) to the lowest (the station user) level with a higher level
programmer having the ability to do anything a lower level programmer...

Page 358

desired. After a programmer has reprogrammed a system, he or she can re-default it by
using the system, line, and station class of service programming or use a master clear to
default the entire system and erase all stored programmable button information.
Remote Programming And Administration
Both remote class of service programming and the transmission of SMDR data for
printing are available through serial data ports. The system supports X-on X-off terminal
control codes as well as a DTR signal for...

Page 359

Console Support
The digital telephone system supports the installation and use of a DSS/BLF console at
any available station port. The number of installed consoles is limited only by port
availability; however, since a console complements a companion telephone located in an
adjacent station port, the installer can use up to one-half of the available station ports for
consoles. In addition with the dual console feature (discussed later), a full two-thirds of
the total station port capacity is available...

Page 360

While the first console (the one installed at the logic-paired port) extends the autodial
buttons of the paired telephone by 48 and provides DSS/BLF coverage for station ports
10 through 57, the second console (the one installed at the programmed station port)
provides DSS/BLF coverage as follows:
·On a 32-station system with two 8-station expansion modules, the first 16 buttons
are automatically assigned (defaulted) to station ports 42 through 57 for DSS
purposes.
·On a 32-station system with one...
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