Comdial Impact Dsu Instructions Manual
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Page 351
The system will automatically provide a report whenever the costed call storage reaches 95 percent of capacity. Additionally, the programmer can arrange for these reports to be printed automatically at a specific time of day. The system can produce five different SMDA records: ·Detailed report sorted by stations, ·Detailed report sorted by account codes, ·Line summary report, ·Department summary report, ·Department Call Distribution (DCD), ·A general output of all records. Upon completion of report...
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Station Message Detail Recording (SMDR) The SMDR feature generates a call record for printing as soon as the system collects the record. It presents the call record at an RS-232 level as ASCII transmit data in an 80-column format at the data port available for that purpose. Call Forwarding Call Forwarding On All Calls This feature allows a station user to designate another station or the attendant station as the recipient of all calls normally directed to ring at his or her station. If the user has call...
Page 353
Ring-No-Answer Forwarding Of Transferred Calls This feature enhances the existing automatic RNA call forwarding feature to include forwarding of transferred lines to individual stations. When a telephone user transfers a line to a station, the call will ring at the station receiving the transfer for the programmed number of rings. After that, the call will start ringing at the station that is hunt-linked to the station first receiving the transfer. If that station is also hunt-linked to another station,...
Page 354
Call Park The call park feature is similar to a manual hold condition. A user can park a call a particular station and retrieve it at any station in the system by dialing the appropriate access code. NOTE: The retrieving station must have access to the line on which the call appears. Calls are parked and retrieved within the system through the use of dialing codes. The system provides nine parking circuits (orbits). Call park, when used with the paging features, allows a system attendant to direct calls...
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Unanswered Call Transfer Recall Timing A transferred call that is unanswered after a pre-programmed length of time will return to the station that transferred it. The system will return the call to both attendant stations when the tandem attendant feature is enabled. When LCD speakerphones are employed, the display will show the station number or name as well as the line number that is being re-called. The system class of service programming determines the recall time for an unanswered call transfer....
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(seven-, eight-, and eleven-digit Caller ID numbers are already in a format that can be dialed and do not need to be transformed.) The system will dial those numbers that are present in the 6-digit table as local calls even if they are in different area codes. All Caller ID features require that the Caller ID decoder device (product code CID08) deliver Caller ID data to the system’s RS-232 data port B. The programmer must configure this port to match the output of the Caller ID decoder device. The...
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features that require periodic change by entering COS programming with another code provided for this purpose. The station user can program individual stations for speed dial, autodial and direct station selection (DSS) by entering COS with a code provided for that purpose. Thus, COS programming is arranged with a hierarchical order from the highest (the installer/programmer) to the lowest (the station user) level with a higher level programmer having the ability to do anything a lower level programmer...
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desired. After a programmer has reprogrammed a system, he or she can re-default it by using the system, line, and station class of service programming or use a master clear to default the entire system and erase all stored programmable button information. Remote Programming And Administration Both remote class of service programming and the transmission of SMDR data for printing are available through serial data ports. The system supports X-on X-off terminal control codes as well as a DTR signal for...
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Console Support The digital telephone system supports the installation and use of a DSS/BLF console at any available station port. The number of installed consoles is limited only by port availability; however, since a console complements a companion telephone located in an adjacent station port, the installer can use up to one-half of the available station ports for consoles. In addition with the dual console feature (discussed later), a full two-thirds of the total station port capacity is available...
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While the first console (the one installed at the logic-paired port) extends the autodial buttons of the paired telephone by 48 and provides DSS/BLF coverage for station ports 10 through 57, the second console (the one installed at the programmed station port) provides DSS/BLF coverage as follows: ·On a 32-station system with two 8-station expansion modules, the first 16 buttons are automatically assigned (defaulted) to station ports 42 through 57 for DSS purposes. ·On a 32-station system with one...