Comdial Executech Multiline Key Telephone Instructions Manual

							1’ / 
COMDIAL 
Made &&t in the USA 
ExecuTech 
User’s 
Guide 
l Multiline Key Telephone 
:  
						

							This user’s guide is applicable to the 
following model telephones: 
6614-xx through Rev C 
6614S-xx through Rev H 
6620-xx through Rev C 
662OS-xx through Rev H  
						

							.: 
For this operation . . . . . . . . . . . . . ..*............. . . . . . . . . . . . . See page . . . . . . . . 
THE BASICS 
Placing a call ........................................................................ .2 
Answering a call .................................................................... 2 
Placing a call on hold.. ......................................................... .3 
Placing intercom calls ............................................................ 3 
Answering intercom calls ....................................................... 3 
Transferring outside calls ..................................................... .4 
Conference Calls 
.................................................................. .5 
THE FEATURES 
Redialing ................................................................................ 6 
Automatic dialing 
.................................................................. .6 
Station speed dialing.. ........................................................... 7 
System speed dialing ........................................................... 
Automatic hold ..... :i 
.................................................................. 
Voice signal blocking.. ........................................................... 8 
Line monitoring ...................................................................... 8 
Recall/flash 
........................................................................... .8 
Area paging .......................................................................... .9 
All-call and zone paging ....................................................... .9 
Direct station/busy lamp field ................................................ 9 
Do not disturb 
...................................................................... 10 
Mute ..................................................................................... 10 
Pulse/Tone switching ........................................................... 11 
Message waiting.. 
................................................................ 1 1 
Background music.. 
............................................................. 1 1 
Call pickup 
.......................................................................... 1 1 
Call forward.. 
........................................................................ 1 1 
Automatic call-back.. ............................................................ 12 
Call messaging ................................................................... .12 
Line queuing ...................................................................... .12 
Executive override ...................... ........................................ 13 
Call park.. ............................................................................ .13 
Personal ringing tones.. ...................................................... .13 
Call waiting 
......................................................................... .14 
THE OPTIONAL FEATURES 
Speakerphone operation ..................................................... 15 
1  
						

							THE BASICS 
PLACING A CALL 
On Hook 
. Press line key. Listen for dial tone 
. Dial number 
. Lift handset when party answers 
. Hang up handset to end call 
Off Hook 
. Lift handset 
. Press line key. (This step is not necessary if a line has been 
assigned to you (prime line) or if your station automatically 
picks an idle line when the handset is lifted (idle line 
preference) 
-or- 
. If your system provides line groups 
. Press ITCM 
. Dial line group access code 
l 9 group 1 
l 82 group 2 
9 83 group 3 
. 84 group 4 
. Listen for dial tone 
. Dial number 
. Hang up handset to end call 
NOTE; If the dynamic line key feature is rovided, 
tem selected line (i unassigned to a line 
d R a sys- 
at a dynamic line ey. ey) will appear 
ANSWER A CALL 
. Press line key of ringing line. (This step is not necessary if 
you have prime line (which is ringing), or if your station 
answers any ringing line (ringing line preference) 
. Lift handset 
NOTE: If the dynamic line key feature is provided, an in- 
coming call (on a line with no direct appearance) will ap- 
pear at a dynamic line ke , flash the light, and ring the 
station. Press the lighte 2 
call. dynamic line key to answer the  
						

							PLACING A CALL ON HOLD 
Manual Hold 
. (Any station can retrieve held call.) 
. Press HOLD 
. To return to call on hold, press flashing line key 
Exclusive Hold 
. (Only your station can retrieve held call) 
. 
Press HOLD twice 
NOTE: (Hold Recall) After a preprogrammed length of 
time, a call placed on hold will automatically ring at the 
station which placed it on hold. If the call is on exclusive 
hold, the call will revert to manual hold after the initial 
period. 
PLACING INTERCOM CALLS 
Voice Signalling 
. 
Lift handset 
. Press ITCM 
. Dial extension number. (To call system operator, dial 0) 
. Voice announce 
Tone Signalling 
. Lift handset 
. Press ITCM 
. Dial extension number 
. Press ITCM again 
NOTE: Some systems may be programmed to tone signal 
as the first option. In that case, the first set 
of instruc- 
tions apply to tone signalling, the second to voice signall- 
ing. 
ANSWERING INTERCOM CALLS 
(caller controls the signalling) 
To answer a voice signalled intercom call 
. Speak toward the station 
. Lift handset if privacy is desired 
To answer a tone signalled intercom call 
. Lift handset to talk 
3  
						

							TRANSFERRING OUTSIDE CALLS 
Unscreened Transfer 
. 
Answer outside call 
. Press ITCM (Call is placed on hold automatically.) 
. Dial extension number. 
. 
Press RECALL 
. Hang up handset. (Call begins ringing at called station 
. Call will re-ring at original station if not answered within a 
preprogrammed time) 
Screened Transfer 
If the line on which the call appears is shared by you and 
the station to receive the call 
. Press ITCM (Call is placed on hold automatically) 
. 
Dial extension number 
m Announce call and line number 
. Hang up handset 
If the station does not share line appearance 
. Press ITCM (Call is placed on hold automatically) 
. Dial extension number 
. Announce the call, and ask station user to lift handset 
. Press RECALL (A three-way connection is established) 
. 
Hang up handset 
To return to outside call (busy or no answer) 
. Press flashing line key 
NOTE: If the dynamic line key feature is provided, a 
transferred call can become a direct line appearance 
undec a se!ected dynamic line key by pressing the key. 
Ti; lme will remam a du-ect hne for the duration of the 
4  
						

							CONFERENCE CALLS 
Multiline Conference 
(2 External Parties, 1 internal Party) 
NOTE: Conference transmission levels are not compen- 
sated. Conference levels are dependent upon the quality 
of the external lines. 
To set up a conference 
. Establish first outside call and press HOLD 
. 
Establish second outside call 
. Press and hold down line key for second call 
. Press line key for first call 
. Release both line keys. (Conference is established) 
To drop out of established conference 
. Dial # 
. Hang up handset 
To re-enter a conference 
. Lift handset. Press either line key 
To drop one conferee 
. Press HOLD. Both lines placed on hold 
. 
Press line key of party to be dropped 
. Press and release hookswitch 
. 
Press line key of party to be retained 
. Resume conversation 
Add-on Conference 
(1 External Party, 2 Internal Parties) 
. Establish outside call 
. Press ITCM (outside call placed on hold) 
. Dial extension number 
. Ask intercom party to lift their handset, and to press and hold 
down line key for held line 
:-: 
.‘:, 
: 
:. . Press and hold down line key of held outside call 
. Release line keys when conference is established 
5  
						

							TliE FEATURES 
REDIALING 
;: 
,. : Saved Number Redial 
To save a number just dialed 
. Press SAVE during or after a call 
To dial saved number 
. 
Press HOLD SAVE 
Last Number Redial 
. Press #. (If on line listening to dial tone, press HOLD #) 
. Listen for ringing or busy tone. 
. Ringing tone - pick up handset when party answers. 
. Busy tone - press MONITOR to disconnect 
Automatic Redial 
. Press # #. (If on line listening to dial tone, 
press HOLD # # ) 
. Hang up handset. (Station will redial number once a minute 
for ten minutes) 
. To answer, lift handset 
To cancel automatic redial 
. Press # 
AUTOMATIC DIALING 
To program numbers 
. Press ITCM. Listen for tone 
. Press SAVE. Tone will stop 
. Press desired memory key. Listen for fast tone bursts 
* 
-or- 
. 
If desired memory key is also programmed for DSS/BLF 
l Press HOLD and then press desired memory key 
. Listen for fast tone bursts 
. Press 1 - 4 for line group 
-or- 
. 
Press line key for line 
-or- 
. Press 0 for none. (System will pick prime line or last line 
used) 
6  
						

							. Dial the number sequence to be stored (up to 16 digits) 
l Press dial pad keys to store digits I-O, #, and +++ 
9 Press HOLD to store pause 
l Press RECALL to store flash 
. Press SAVE and repeat procedure for each number to be 
stored 
. Press MONITOR to end the programming 
HINT: Store often-used, host PBX or CENTREX feature 
access dialing codes at memory key locations for one-key 
access. 
To automatically dial numbers 
. 
Press desired memory key 
-or- 
If desired memory key is also programmed for DSS/BLF 
. 
Press HOLD and then press desired memory key 
. When party answers, lift handset 
STATION SPEED DIALING 
To program numbers 
. Follow same steps given for Automatic Dialing using the dial 
pad keys 1-O as memory locations 1 - 10 
To dial numbers 
. 
Press desired dial key 1-O 
-or- 
, 
If on line listening to dial tone 
l Press HOLD and then press desired dial pad key 1-O 
SYSTEM SPEED DIALING 
To dial numbers 
. Press % 
. 
Press desired dial key IO-59 
-or- 
. If on line listening to dial tone 
l Press HOLD t and then press desired dial pad key lo-59  
						

							AUTOMATK HOLD 
(Only available at designated stations) 
. 
Press any line key. Active line will automatically go on hold 
VOICE SIGNAL BLOCKING 
To block voice signalled calls 
. 
Press ITCM 
. Dial 47 
To re-enable voice signalled calls 
. Press ITCM 
. 
Dial 48 
LINE MONITORING 
To activate while on a call 
. Press MONITOR. Monitor light will turn on 
. Hang up handset 
NOTE: If party places you on hold, you can monitor until 
their return then lift handset. 
To cancel 
. Lift handset to resume conversation 
-or- 
. Press MONITOR to disconnect 
. Monitor light will turn off 
RECALL/FLASH 
Flash 
If your system has been configured for flash 
. Press RECALL to generate a timed flash signal for access- 
ing PBX, Centrex and custom calling services 
Recall 
If your system has been configured for recall 
. Press RECALL to disconnect as if you had hung up to ob- 
tain a new dial tone for another call 
NOTE: System can be configured for flash or recall but 
not for both. 
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