Comdial Executech 1432B KSU Instructions Manual
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INSTALLATION AND MAINTENANCE INFORMATION FOR THE COMDIAL Executech MODEL 1432B KSU
TABLE OF CONTENTS Chapter 1 introduction.............................................l-l MenualScupe........................................................1.1 Related information.....................................................1.1 StatlonTypes........................................................i.i InatallerNaer lnformatlon Regarding FCC Rules And Ragulatlona...........................l-2 Chapter 2 lnstallatlon...............;..............................2-1 Mounting Conaideratlona...................................................2-1 Mounting Procedure....................................................2-1 System Wiring........................................................2.2 AC Power Connection...................................................2.2 ha Connectlona......................................................2-2 Statlon Connactlona....................................................2-3 Power Failure Statlon Connectlona............................................2.4 A-bad Control Device Connectlona............................................2.4 Date Device Connections..................................................2.4 System Grounding.....................................................2-S Common Audlble And Auxliiary Station Interface....................................2-S Area Paging Interface.Station PA Port..........................................2-5 Area Paglng Interface.Line Port............................................2-5 Kay SyatenVMuttifunction (Hybrid) Configuratlonc,.....................................2-5 Music Interface.......................................................2.6 Cassette Tape Recorder Interface.............................................2.6 System Checkout......................................................2-15 Chapter 3 System Programming........................................3.1 General Information...........................................,.........3.1 Speclal Programmlng Requirements..,...................................;....3-1 Single Line Keyset..............................................................3-t Reused BLine BLF Keyset.......................................................J-2 Class Of Service Programming With A OO-Button Or A 32.Button Console3-2 Baaa Level Program Entry Mode..............................................03-2 Cl888 Of Service Default...................................................3-2 System COS Programmlng Procedure..........................................3-3 SystemDefaults..............................................................3- 3 Procedure.................................................................3- 3 System COS Programming Reference Table.......................................3-5 Toll Reatrlction Programming...............................................3-6 TabieEntryProcedure...........................................................3. Toll Restriction Programming Procedure.................................................3-6 Toll Restriction Programming Reference Tables.....................................3-7 Line COS Programming...................................................3-9 LineDefaults................................................................3- 9 Procedure.................................................................3- 9 *..Ill
IMI 66-074 Line COS Programmlng Reference Table.........................................3.10 Statlon Coo Programming.......,.........................................3-11 StationDefaults.............................................................3-11Procdum................................................................ -11 Statlon COS Programming Reference Tablec3.......................................3-l COS And SMDR Printout..................................................3.18 Caeaette Tape Record Of COS Values...........................................3-20 Syatem Clock Informatlon...............i................................-3.21 System Spsed Dial Programming.............................................3-21 Programming Referonca Chart A (For Station 10 Programming With An LCD Speakerphone)............3-23 Rogrammlng Refaranw Chart B (For Station 11 Programmlng With A 22 LlnalFeature Kay8et)..........3-25 Chapter 6 Maintenance......................................;...... 4-l Technlcal Aaalatanca And Repalr Service........................................4.1 FuseLocation........................................................4- 1 Failure Iaolatlon.......................................................4-1 Failure Analysis.......................................................4-2 Desk/wall Revereal And Wall Mountlng..........................................4-4 TABLES AND ILLUSTRATIONSTable 2-1. Wlrlng For Station Connector Block J-l . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7 Table 2-2. Wlrlng For Station Connector Block J-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . -. 2-8 Table 2=3. Wiring For Station Connector Block J-3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9 Table 2-4. Wlrlng For Auxiliary Connector Block J-4. . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10 Table 2-5. Wlrlng For Colpbx Connector Block J-5. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11Figure 2-1. KSU Mountlng Dlmenslons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Flgure 2-2. Common AudlblelAuxlllary Station Interface Wlrlng (Typical Connection) . . . , . , . . . 2.12 Figure 2-3. PA Connectlons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12 Figure 2-4. System Interconnectlon-Typlcal Connections . . . . . . . . . . . . . . . . . . . . . . . . , 2-13 Flgure 2-5. Secure Off-Hook Voice Announce Telephone Connectlons . . . . . . . . . . . . . . . . . 2=14 Figure 3-l. SMDR Printout Detalls.......................................3-19 Figure 4-l. Failure Analysis Flow Chart....................................4-3 Flgure 4-2. Statlon Wall Mounting Details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5 iv
CHAPTER 1INTRODUCTION MANUAL SCOPE This publication contains installation, programming, and maintenance information for the Model 1432 KSU electronic key system and associated electronic key telephone stations. NOTE: This manual is applicable for model 14328 KSU Rev F and later. This key system is fully protected, and therefore the installation does not require the services of an authorized agent. However, the installation procedures detailed in this manual should only be performed by individuals familiar with general telephone installation procedures. The end user may perform routine maintenance procedures, such as the following listed ones, but all other servicing must be performed by factory authorized personnel. l Place or replace any designation strips on the face of the telephone stations. l Replace the line cord or handset coiled cord. l Replace complete stations and station handsets. The handset is a special Comdial type. Other handset types will not work properly. l Relocate the station when it is plugged into the proper system jacks.RELATED INFORMATION IMI 01-001, Compliance Requirements To FCC Rules and Regulations Part 68 and 15 IMI 01-005 Handling Of Electrostatically Sensitive Components GCA 40-028,General Information, Electronic Key System GCA 70-l 34,User’s Guide for Muftiline Station GCA 70.079,Usets Guide for Single Line Station GCA 70.066,Users Guide for DSSIBLF Console GCA 70-l 48,User’s Guide for 32.Button DSS/BLF ConsoleSTATION TYPES This Key Service Unit supports the operation of the following stations: l 22 Line/Feature Keyset l Reused 3/8 Line Keyset l Single-Line Keyset l DSS/BLF Console 32.Key, 40.Key, and 70.Key1-l
inrroauctronIMI 66-074 INSTALLER/USER INFORMATION REGARDING FCC RULES AND REGULATIONS This electronic key system complies with Federal Communications Commission (FCC) Rules, Part 68. The FCC registration label on the KSU contains the FCC registration number, the ringer equivalence number, the model number, and the serial number or production date of the system. NOTlFlCATlON TO TELEPHONE COMPANY Unless a telephone operating company provides and installs the system, the telephone operating company which provides the lines must be notified before a connection is made to them. The lines (telephone numbers) involved, the FCC registration number, and the ringer equivalence number must be provided to the telephone company. The FCC registration number and the ringer equivalence number of this equipment are provided on the label attached to the KSU.The user/installer is required to notify the telephone company when final disconnection of this equipment from the telephone company line occurs. COMPATIBILITY WITH TELEPHONE NETWORK When necessary, the telephone operating company provides information on the maximum number of telephones or ringers that can be connected to one line, as well as any other applicable technical information. The telephone operating company can temporarily discontinue service and make changes which could effect the operation of this equipment. They must, however, provide adequate notice, in writing, of any future equipment changes that would make the system incompatible. INSTALLAnON REQUIREMENTS Connection of the electronic key system to the telephone lines must be through a universal service order code (USOC) outlet jack supplied by the telephone operating company. If the installation siie does not have the proper outlet, ask the telephone company business off ice to install one. The correct outlet jack for this system is either a type RJ21X or type R114C. PARTY LINES AND COIN LINES Local telephone company regulations may not permit connections to party lines and coin lines by anyone except the telephone operating company. TROUBLESHOOTING lf a service problem ocx:urs, first try to determine if the trouble is in the on-site system or in the telephone company equipment. Disconnect all equipment not owned by the telgphone company. tf this corrects the problem, the faulty equipment must not be reconnected to the telephone line until the problem has been corrected. Any trouble that causes improper operation of the telephone network may require the telephone company to discontinue service to the trouble site after they notify the user of the reason. REPAIR AUTHORIZATION FCC regulations do not permit repair of customer owned equipment by anyone except the manufacturer, their authorized agent, or others who might be authortzed by the FCC. However, routine repairs can be made according to the maintenance instructions in this publication, provided that all FCC restriiions are obeyed. RADIO FREQUENCY INTERFERENCE The electronic key system contains incidental radio frequency generating circuitry and, if pot installed and used properly, may cause interference to radio and television reception. This equipment has been tested and found to comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC Rules. These limits are designed to provide reasonable protection against such interference when operated in a commercial environment. Operation of this equipment in a residential area may cause interference to radio and television reception; in which case the user is encouraged to take whatever measures may be required to correct the interference. lf this equipment does cause interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged lo try to correct the interference by one or more of the following measures: Reorient the television or radio’s receiving antenna, and/or relocate the KSU, the individual telephone stations, and the radio or TV with respect to each other. lf necessary, the user should consult the manufacturer or an experienced radio/television technician for additional suggestions. The user may find the following booklet prepared by the Federal Communications’ Commission helpful: ‘How to identify and Resolve Radio-TV Interference Problems.” This booklet is available from the Government Printing Office, Washington DC. 20402. Stock No. 004-000-00345-4. RINGER EQUIVALENCE NUMBER The REN of each line is 0.48. The FCC requires the installer to determine the total REN for each line, and record it at the equipment. 1-2
CHAPTER 2INSTALLATION MOUNTING CONSIDERATIONS The KSU cabinet should be attached vertically to any sturdy, flat, surface. It may be vertically rack mounted if desired. The KSU must be located within six (6) feet of a proper electricaloutlet. The KSU power supply requires a dedicated 117VAC 15 AMP circuit, with a third-wire ground, supplied to a standard (NEMA 5-l 5R) electrical outlet. The distance between the KSU and the TELCWPBX jacks must be 25 feet or less as per FCC requirements. A nominal distance of 7 feet is recommended. The mounting location must be secure and dry and have adequate ventilation. The temperature range of the location must be within 32-l 22 degrees F (O-50 degrees C). If the mounting surface is damp or if it is concrete or masonry material, a backboard must be attached to the mounting surface to be used for KSU mounting. Suitable mounting backboards are available commercially or can be constructed out of l/2-inch plywood cut to size. Tools and hardware required for mounting the KSU cabinet include: l Fasteners -wood screws (l/4 x l-inch round head), toggle bolts, or wall anchors l Screwdriver-to match fasteners l Electric drill - if prepared holes are required l Connecting tool - for fastening wires to a type-66 connector block. 1. 2. ?t . 4. 5. 6. l Crimping tool - for 623-type modular plugsMOUNTING PROCEDURE Unpack, and carefully inspect the KSU and stations for shipping damage. Notify the shipper immediately of any damages found. Verify that the packages contain all parts and accessories needed for proper installation and operation. If a backboard is required at the mounting location, attach it securely to provide a stable KSU mounting surface. A full scale mounting template is supplied in the KSU packing box. Hold or tape this template to the mounting surface, and mark the location of the mounting holes on the mounting surface as they are located on the template. The KSU mounting dimensions are also shown on Figure 2-1. Drill holes tn the mounting surface of a proper size to accommodate the hardware being used. If necessary, prepare these holes with inserts, anchors or other attachment devices as dictated by the type of mounting surface. Attach the KSU to the mounting surface with four (4) screws installed through the KSU mounting flange and into t’.: mounting surface holes. Notethat the flangl r .zare elongated with anenlargement i: nd of the hole. This feature allows the m: screws to be partially installed in the mount.fse before the KSU is hung on them. Place the indivzi. : I telephone stations as desired and in keeping with accepted industry and off ice standards. A telephone station can be wall mounted if necessary as they are de&Wall reversable. Refer to Chapter 4, Maintenance, for instnrctions in preparing a desk/wall reversable station for wall mounting. 2-1
CABINET OUTLINE 24%iPPROX)MOUNTING HOLE LOCATIONS . . + I-L4 (APPROX) (ALL DIMENSIONS IN INCHES) Figure 2-1. KSU Mountlng DimensionsSYSTEM WIRI’::LINE CONNECTIONS System cabling may be routed car (?d or visible as the installation location requires. ( : j engineering practices must be observed and a : ;- licable building codes must be adhered to. Tables _ : through 2-5 and Figures 2-2 through 2-5 illustrate the system wiring and connection points.AC POWER CONNECTION Employ a dedicated 11 NAC 15 AMP circuit, with a third-wire ground, supplied to a standard electrical outlet (NEMA 5-15R) for the AC power connection. AC power connection is illustrated in Figure 3-2 shown below. l A plug-in power line surge protector should be installed between the power cord and the AC outlet. l Do not connect the AC power cord until the installation has been checked. l To apply AC power, connect the power cord to the electrical outlet.The KSU interface connection for the TELCO or PBX lines is a 50-pin, male connector. A 25-pair cable, properly terminated, must be mnnecfed from the KSU connector to the demarcation point connector ’ (typically a 66M-xx connector). CABLE CLIPS The cabinet-mounted 50-pin male connector is equipped with a retaining clip. This clip is designed to secure the mated connection once it is made. The clip does this by snapping into a slot on the cable-mounted connector when it is pressed together with the cabinet-mounted connector. This retaining clip must be pulled back slightly to unsnap it before the connectors can be separated. Transient voltage splkes, If Induced onto CO or CENTREX lines, can travel through the cable and Into the common equipment. The telephone company offers basic protection against this condltlon but it Is usually designed to protect the central office circuits. While it will also provide 2-2
some protectlon to the commonequipment, It should not be relied upon for total protection. To help ensure that external overvottage surges do not damage the system, lt Is recommended that gas discharge tubes, or slmllar primary protectlon devices, be Installed, and properly grounded, In all connected TELCO Ilnes.STATION CONNECTIONS Connections between the KSU and the stations are typically via type 66M-xx connector blocks which are cable connected to the KSU 50-pin male connector. The maximum distance allowed from the KSU to the station is 1500 feet using #I24 gauge, twisted-pair cable. If spare conductors exist in the caoles that are run between the KSU 66M-xx connector block and the station jacks, It is a good practice to connect them to earth ground. Doing this may help prevent them from inducing radio frequency and/or AC interference into the system. The polarlty between the Individual wlres In a particular voice or data palr Is not Crltlcal; however, do not connect the voice ClrCults to the data clrcults. NOTE: Station ports are programmed for the type of equipment that is to be connected to them. Either an LCD Speakerphone must be connected to station porl70 or a 22 Line/Feature Keysef must be connected to station port 7 7 for Class Of Service programming pedonnance. REUSING THE 8 LINE BLF KEYSET When the reused 8 Line BLF Keyset is installed at station port 11,12, or 13, the associated adjunct port (11,12, or 13) must be programmed for BLF 8 Line Keyset operation; however, it cannot be connected to m equipment. When the reused 8 Line BLF Keyset is installed at any other station port, the following considerations must be made: The data-paired port cannot be connected to any equipment. The overload paired port cannot be used for an 8 Line BLF Keyset but can be used for regular multiline or single-line station installation. l The station port must be programmed for 8 Line BLF Keyset operation. Refer to Chapter 3 for details. STATION PAIRING Station ports are paired for both data and overload protection as shown below: DATA PAIRINGOVERLOAD PAIRING lo-ADJlO24 - 2510-11 27-29 11 -ADJ 11 26 - 2712-13 30-32 12 -ADJ 1228 - 2914-16 31-33 13-ADJ 1330-3115 - 1734-36 14 - 1532-3318-2035 - 3716- 1734 - 3519-21 38-40 18 - 1936-3722-24 39-41 20 - 2138-3923-25 . 22 - 2340-41 26-28 DSS/BLF CONSOLE CONNECTIONS The system provides four designated adjunct (console) ports. The adjunct ports are associated with companion station ports as follows: ADJUNCT PORTSTATION PORT 10 10 1111 12 12 13 13 A DSS/BLF console may also be installed at any station port that is data paired with a port containing a companion telephone station. The station port that is used by the console must be configured for console operation by COS programming. When installing a DSSIBLF console at a station port, connect all four wires (voice pair and data pair) of the, console cable to the station connector block. The voice pair connections of the station port to which the console is connected can also be connected as a PA pcirt. Refer to the paragraph in this chapter headed Area Paging Interface - Station PA Port and to the Illustration shown in Flgure 2-3. Wire the Input of the PA system to the DSSBLF console voice-pair at the station connector block. The station port must then be programmed asa PA port. Off-Hook Voice AnnounceWlth Handsfree Answerback The DB32S-xx Adjunct Feature Module can be used to provide off-hook voice announcing (OHVA) to a station that is already busy on a call, and allow subsequent handsfree answerback (HFAB) by the station user. Two data-paired station ports are required to provide this feature. 2-3
11 latallarlonIMI 66-074 l Connect a keyset to the first data-paired port. l Connect the DB32S Adjunct Feature Module to the voice pair and data pair of the second data-paired port. lFor the feature to be enabled, the port to which the Adjund Feature Module is connected must be programmed as a DSS console with call announce. SECURE OFF-HOOK VOICE ANNOUNCE TELEPHONE CONNECTIONS This telephone system supports the Secure Off-Hook Voice Announce (SOHVA) feature provided by certain keyset models. Two data-paired station ports are required to provide the SOHVA feature. NOTE: If non-secure off-hook voice announce capability is required, it can be provided by the model DB32S-xu console as described above. The SOHVA equipped telephones contain a 6-position, 3-pair line jack. Using 6-wire, twisted-pair cable, connect the two inside pairs of the line jack to the first data-paired port and connect the outside pair to the second data-paired port.Refer to Flgure 2-5 for an illustration of this wiring. l Connect pins 3 and 4 to the voice pair and pins 2 and 5 to data pair of the first data-paired port. l Connect pins 1 and 6 to the voice pair of the second data-paired port. To enable the SOHVA feature, the following programming considerations must be taken: l lThe first paired-port must be programmed as a muttiline port. The second paired-port must be programmed as a DSS console with call announce port. POWER FAILURE STATION CONNECTIONS The system provides three tip and ring pairs connected to lines 1,2, and 3 as emergency, power failure circuits. These power failure pairs are located as detailed on Table 24 and Figure 24. A power failure pair is only active during a power failure. An industry standard, single-line telephone, such as a type 2500, can be connected to a power failure pair and used to provide communications capability should the AC power to the system be interrupted.A-LEAD CONTROL DEVICE CONNECTIONS The KSU can detect an A-lead (A and Al) control signal when it is applied to lines 7 and 8. An A-lead control device can be bridge-connected to these lines via terminal clips on the J-4 station connector block. Refer to Table 24 and Figure 24 for connection details.DATA DEVICE CONNECTlONS When a serial data printer is used for SMDR and COS printout, or a video display terminal (VDT) is used to perform class of senrice programming connect the data device to terminal clips on the J-4 station connector block. The distance between the device and the KSU can be up to 500 feet in a quiet electrical enviroment. Shielded cable may be required at some sites for long runs. For longer distances, a limited distance modem must be used to relay the data communications between the wmmon equipment and the data device. Refer to Table 2-4 for connection details. When preparing a cable for connection to a data device, refer to the manufacturer’s manual for the equipment being interfaced, and make thefollowing wiring connections: l Wire the KSU RD line (data from device to KSU) to the device TD (transmit data) output pin. . l Wire the KSU TD (data to device from KSU) pin to the device RD (receive data) pin. l Wire the KSU SG (signal ground) pin to the device SG (signal ground) pin.I l Wire the KSU CTS (clear-to-send status from device to KSU) pin to the device RTS (request-to-send) output pin. NOTE: The KSlJ requires a positive voltage, with respect to signal ground, in order to send data.If required, wire the KSU RTS (request-to-send status signal from the KSU to the device) pin to the device DSR (data-set-ready) input pin. If required, wire the KSU PG (protective ground) line(s) to the protective ground pin(s) of the device. The system defaults to 7-b& data with no parity at a baud rate of 1200. Configure the device, per the manufacturefs instructions, to&match the data format and baud rate that is set by COS programming. 2-4
SYSTEM GROUNDINGThe wmmon equipment cabinet has internal secondary surge protection on all line ports. In order for this protection to be effective, the cabinet MUST be connected to a reliable earth ground such as a metal wld water pipe or a building frame ground. The grounding wire must be of #lO or #12 insulated, solid copper and separate from the three-wire AC line cord. A ground stud is located on the wmmon equipment cabinet for this purpose.COMMON AUDIBLE AND AUXILIARY STATION INTERFACE Two sets of relay closure dry-contact points are available at the J-l and J-2 station connector bbcks.One set (J-l connections) provides a dry-contact closure whenever any of the TELCOIPBX lines, connected to the KSU, ring. The other set (J-2 connections) provides a dry-contact closure whenever system station port 17 rings. These contact closures track the ringing pattern in both cases. The contacts are closed during the ringing period and are open during the silent period. A typical connection is illustrated in Flgure 2-2. Refer to the paragraph headedArea Paging Interfacefor a discussion for using these terminals in this alternate paging function. Do not exceed a 1 amp at 24 volts (S amp at 46 volts) load on these control terminals. If the load requirements exceed thls Ilmlt, connect the load through an external slave relay. DO NOT CONNECT THESE CONTROL TERMINALS DIRECTLY TO THE 117VAC LINE.AREA PAGING INTERFACE - STATION PA PORT Any unused station port can be programmed to be a PA port instead of a telephone station port (see Chapter 3 for programming details). The audio input of an external paging amplifier can be connected to the audio pair of the station port as illustrated in Figure 2-3. The audio input connection must be isolated with a 600 ohm to 600 ohm audio matching transformer. Terminate the audio input of the PA system with a 620 ohm (nominal value) resistor. If station port 39 is programmed as a PA port, the Common Audible contact points are automatically reconfigured as PA enable terminals. The contact closure now occurs when PA station 39 is dialed. The normal wmmOn audible function, as discussed - previously, is disabledas long as station 39 is a PA station. If station port 41 is programmed as a PA port, the Auxiliary Station Interface (station port 17 audible) contact points are automatically reconfigured as PA enable terminals. The contact closure now occurs when PA station port 41 is dialed. The normal auxiliary station interface function, as discussed previously, is disabled as long as station port 41 is a PA station.AREA PAGING INTERFACE - LINE PORT A line port can be configured by class of service programming to be an AUXILIARY port. As an AUXILIARY port, it can be used to couple a station voice path to an external device. This is done from any aflowed station by pressinq the proper line key to select themARY port. DfiF tones or dial pulses can be dialed through the ‘auxiliary port as needed. If direct access area paging is to be part of the system, connect the audio input of a paging amplifier to the line that is programmed to be an AUXILIARY port. The input impedance of this port is approximately 600 ohms. A tone select, zone-paging amplifier can be employed if desired. If used, the zone-select code must be dialed after the AUXILIARY port line select key is pressed.KEY SYSTEM/MULTIFUNCTION (HYBRID) CONFIGURATION The system can be configured to operate as either a key system or as a multifunction (hybrid) system. Configuration is by way of a wire strap placed between clip terminals 27 and 28 of station connector block J-4. The KSU is shipped from the factory as a key system’ (KF). To convert operation over to the multifunction (MF) system, add the strap. The KF and MF designations are equipment type catagories as stipulated in FCC rules and regulations, Part 68, and appear as part of the FCC Registration Number on the equipment label. The appropriate registration number must be reported to the telephone company at the time of connection along with other FCC mandated information. (Refer to Installer/user Information Regarding FCC Rules And Regulations found in Chapter 1 of this manual.) Operationally, the multifunction (hybrid) configuration enablescertain PBX features which may incur a higher monthly tariff to thetelephone company. These features allow dial access to (automaticselection of) outgoing lines. The specific Executech feature that is enabled is: - Line Group (Including Dial Access) 2-5