Comdial Execumail 6.5 Instructions Manual
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Your system may be set up to call you and deliver your messages. The system can dial up to four different phone numbers to deliver messages to you at work, at home, to your pager, or elsewhere. You can have a different schedule for each message delivery phone number. You can also tell the system to deliver only urgent messages. As part of setup options, you can use any touchtone phone to turn message delivery on or off, change your delivery phone numbers and schedules, or switch to urgent message delivery only. In some cases, you may have to ask the system manager to set up urgent-only delivery for you. You can also ask your system manager to set a delay on various delivery numbers. This will make the system try a particular delivery number first, then try other delivery numbers only if necessary. Use the space on this page to plan the phone numbers and schedules you want for message delivery. Write your message delivery numbers and schedule here Work phone from : to : SMTWTFS Home phone from : to : SMTWTFS Pager phone from -:- to : SMTWTFS Spare phone from : to : SMTWTFS To change message delivery I. Press q for no until you hear “‘Access Setup Options?” Press f7J for yes. 2. Press q for no until you hear “Change your transfer or delivery options?” Press q for yes. 3. Press q for no to avoid changing call transfer. 4. Press q to change your message delivery options. 5. Press q until you hear the delivery number you want, then press q . 6. Press q to turn delivery on for that number or q to turn it off. 7. Press q to change the phone number. Otherwise, press H. When you enter a phone number, press q to end it. 8. Press q to change the delivery schedule. Otherwise, press q . 9. Press q to have only urgent messages delivered to this number. Otherwise, press q . 10. You may change the remaining message delivery numbers too, if you want.
22 A security code protects your privacy. It keeps someone else from using your Personal ID to listen to your messages. While your Personal ID never changes, you can change your security code as often as you like so that others can’t guess it. Your personal security code should be 3 to 10 digits long. Longer security codes offer more q [Greetings] q [ Message Groups q [ Transfer & Delivery 9. dW 0 . 00 t protection, If you have letters on your telephone keypad, you can spell a word for your security code. Pick a security code that would be hard for a stranger to guess. As part of setup options, you can change OT delete your security code from any touchtone phone. Only you should know your security code. If You Forget Your Security Code Your system manager cannot look up or change your security code, but it can be deleted. If you forget your security code, ask the system manager to delete your security code at the system console. You should then immediately call the system using your Personal ID and set a new security code. / Change Security Code Re-Record Name Re-Spell Name Directory Listing On/Off To change your security code 1. Press q for no until you hear “Access Setup Options?” Press q for yes. 2. Press q for no until you hear “Change your personal options?” Press q for yes. 3. Press q to change your security code. If you forget your security code 1. Ask the system manager to delete your current security code at the console. 2. Immediately call the system, using your Personal ID. 3. Press q for no until you hear “Access Setup Options?” Press q for yes. 4. Press @ for no until you hear “Change your personal options?” Press q for yes. 5. Press q to set your new security code.
23 You can record your name in your own voice on SDelled Name n the system. The system uses your recorded name to identify both you and your messages to other If your telephone keypad has letters, you can callers. Without a recorded name, the system also spell your name for the system. identifies you only by extension number. As part of setup options, you can change your recorded name and your spelled name from any touchtone phone. Greetings 1 /I Change Security Code Re-Record Name Re-Spell Name Directory Listing On/Off To change your recorded name 1. Press q for no until you hear “Access Setup Options?” Press q for yes. 2. Press q for no until you hear “Change your personal options?” Press q for yes. 3. Press q to avoid changing your security code. 4. Press q to change your recorded name. 5. Press q to confirm that you want to record it. Otherwise, press q . To change your spelled name I. Press q for no until you hear “Access Setup Options?” Press q for yes. 2. Press q for no until you hear “Change your personal options?” Press /iJ for yes. 3. Press q to avoid changing your security code. 4. Press q to avoid changing your recorded name. 5. Press q to change your spelled name. 6. Press q to confirm that you want to change it. Otherwise, press a.
24 Once you are familiar with the system’s features, you can use several keypad shortcuts to accelerate your answers and commands to the system. These shortcuts are most often used when you are changing your setup options. Dial Ahead’ You can always press a key before the system finishes asking a question. As soon as you know what your choice is, press the appropriate key. The system will continue on to the next question or action. For tasks you do routinely, you can quickly press a sequence of keys in advance of the questions you normally hear. For example, after you enter your Personal ID and security code, you can immediately press q H q to accelerate directly to leaving a message. SpeedKeySequences The system also has a set of speed key sequences that you can use to jump directly to particular options or actions. These sequences use the q through q keys on your telephone, so they are easy to remember. For example, after you enter your Personal ID and security code, you can press q q q to switch between your standard and alternate personal greeting. Here is a list of the most common speed key sequences. Speed Key Help If you ever want to know what the speed keys are for a particular question in the system’s yes-and-no conversation, just press q while listening to that question. You’ll hear a help menu that lists the speed key for each option associated with that question. I Action Press Personal ID + Action Press Personal ID + Securitv Code + Securitv Code + I Check new messages I Change your security code I Switch personal greetings I
Some subscribers are accustomed to hearing a SpeedKeySequences The speed key sequences listed on the previous page can also be used in menu mode, just as they are used with the yes-and-no questions. menu-based conversation when using voice mail. If you prefer menus, your system manager can set you up for menu operation. You will then hear a series of quick option menus in place of the system’s yes-and-no questions. The Main Menu The quick option menus have the same organization and features as was described for the yes-and-no conversation. The Main Menu has four options: check new messages, leave messages, review old messages, and change setup options. Quick Option Menu Chart A complete chart of the system’s quick option menus appears on the next page. Keys Used for Menus l Use the q through q keys on your telephone to choose options from the menus. l Press q to repeat the current menu options. l Press q to return to the Main Menu l Press q to step back one level to the previous menu. Check New Messages ’ 14( Leave Messages 0 5 Review Old Messages 161 Change Setup Options (71
26 p-J= Current Menu a= , Return to Main Menu piJ= Step Back to Previous Menu CheckNewMessages q Leave Messages q Review Old Messages ‘& ChangeSetupOptionsm b DeliverAll NewFaxes’ 88 tireetings Groups Transfer& Delivery HearCurrentGreeting q Switch Greetings q Edit Standard Greeting q Edit Alternate Greeting q Edit Fax Greeting* m Add Members q DeleteMembers B List Members El ChangeGroupName B PersonalOptions q Work Phone On/Off a Home PhoneOn/Off @ PagerPhoneOnlOff q Et- SparePhoneOnlOff mv Change Phone Number q ChangeSchedule q
Yes No Menu Menu Options n n n Skip/Stop Repeat Message Playback 11 aa bb n Backward Pause Forward Stop $I Soft/Loud aa H Pause Stop