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Comdial Dxp Plus Instructions Manual

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Page 71

Do Not Disturb (DND) Inhibit
The programmer can inhibit DND on a station class of service basis.
Do Not Disturb (DND) Override
The programmer can provide stations with a Do Not Disturb (DND) override capability that will allow
them to call a station that is set in the DND mode. The programmer must also enable the executive
override feature for the DND override feature to function.  Refer to the discussions titled: Do Not Disturb
and Executive Override.
DSS/BLF Console Support
The DXPPlussystem supports...

Page 72

Digital Voice Announce
The DVA is a line-powered device that provides voice prompts for auto-attendant and transfer, or you can
use it to enhance the operation of DISA and Tracker.  However, you must have DISA assigned for DVA
to function. The DVA is designed to interface with a digital station port and is easy to install and
program. You perform all DVA programming through the “Attendant Level” programming, though there
are some DXPPlusprogramming steps as well.  It isn’t necessary to send DTMF or...

Page 73

DVA Continued . . .
Lines are associated with DVAs by “Line Pgm,” DVA voice option. For example, in the diagram below,
lines 1, 2, and 3 are programmed for “voice option 1 and will be answered by any DVA unit with index
group 1 prompts recorded. Lines 4, 5, and 6 are programmed with voice option 2 and will be answered by
the DVA with index group 2 recorded.
The following are examples of DVA voice messages.
Welcome greeting
This greeting identifies your company or business.Example: “Welcome to Acme...

Page 74

Hold message
This prompt is used during DISA calls and is activated when the called party is being paged with the
Tracker Paging system. Example:“The party you have reached is being paged—please hold.”
DISA authorization code message
This message prompts callers to dial their DISA authorization code. Example:“Please enter your
authorization code at this time.”
Feature access message
Before a caller using a DISA line can access system features, he or she must dial the proper feature code.
Example: “The...

Page 75

DVA/ Auto Attendant with Single Digit Menu
The DVA functions as an auto attendant, giving callers single-digit dialing options. The DXPPlusseizes
the incoming call based upon the “DISA assignment” parameters, and the DVA plays the appropriate
prompts.
Welcome Greeting
Day Main Greeting—Menu choices
Recall Busy
Recall No Answer
For example:
Main Number
xxx-xxxx
“You have reached ABC company.
“Dial 1 for Service
”Dial 2 for Advanced Features
“Dial 3 for Assistance
1 = (Group ITCM #) 2 = (DISA Access) 3...

Page 76

DVA / Tracker
The DVA gives caller’s single digit dialing access to the Tracker paging system. The DXPPlusseizes the
incoming call based upon the “DISA assignment” parameters, and the DVA plays the appropriate voice
prompts.
Welcome Greeting
Day Main Greeting—Menu choices
Recall Busy
Recall No Answer
For Example:
Main Number
xxx-xxxx
“You have reached ABC company.
“If you are calling from a tone-dial telephone, you may dial the extension
number at any time.”
Index Prompt 10
“Welcome
Greeting”
Index...

Page 77

Dynamic Save Button
Unprogrammed buttons at multiline telephones are available for the user to dynamically save dialed
numbers. To save a number, the user presses any unprogrammed button before hanging up after he or she
has dialed a number. To dial the saved number, the user presses the same button and the system
automatically dials the saved number. Saving a number over a previously saved number erases the old
one and stores the new one in place of it.
E
E1 Digital Carrier Transmission...

Page 78

E & M Tie Line Support
Extension Hunting
When an E and M tie line call rings at a station that the programmer has disabled though programming
action, the system routes the call through the disabled station’s hunt list until it locates a group intercom
for the call to ring. Should all group intercoms be busy or should no one answer the call in a programmed
number of rings, the system then routes the call along the station’s call forwarding arrangement. With a
hunt list containing up to eight assigned...

Page 79

ExecuMail Integration
The DXPPlussupports the ExecuMail voice mail system through an appropriate interface device. The
ExecuMail system provides voice mail boxes where callers can leave messages to station users when the
users are not available to answer their telephones. The ExecuMail system camps incoming calls that
encounter busy ports so that they can recall when a voice mail part becomes available.
Also refer to the paragraph titledVoice Mail Integration Digits.
Executive Override
This feature...

Page 80

External Paging Interface(External Paging Port)
The external paging port, available on the services circuit board, provides an interface for external paging
equipment. When the programmer assigns the external paging port to a paging zone, announcements to
that zone are sent through the external paging equipment installed at the port. When the programmer
assigns one of the relays that are available on the central processor unit circuit board to the paging zone, it
provides a dry-contact actuation for the...
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