Comdial Dxp LCD Speakerphone Station Users Guide
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2.3 Forwarding Calls ·To forward calls made to your station, 1. PressOPTIONS. 2. PressNEXTuntil theCFWDoption appears. 3. PressCFWD. 4. PressSET. 5. PressPERSto forward prime line and intercom calls, —OR— pressALLto forward all calls, —OR— pressNO ANSto forward calls that ring at your station but receive no answer after a preprogrammed number of rings (then press PERSto forward your prime line and intercom calls or pressALL to forward all calls that ring with no answer at your telephone). ·To forward calls that ring at your station but receive no answer, 1. PressOPTIONS. 2. PressNEXTuntil theCFWDoption appears. 3. PressCFWD. 4. PressSET. 5. PressNO ANS. 6. PressPERSto forward your prime line and intercom calls or press ALLto forward all calls that ring with no answer at your telephone (your system installer has already programmed how many times your telephone will ring before calls are forwarded). 7. PressSPEAKERto end. GCA70–258 Answering Calls LCD Speakerphone Station Users Guide 2 – 3
·To cancel call forwarding, 1. PressOPTIONS. 2. PressNEXTuntil theCFWDoption appears. 3. PressCFWD. 4. PressCLRto disable call forwarding. 5. PressSPEAKERto end. Answering Calls GCA70–258 2 – 4 LCD Speakerphone Station Users Guide
Making Calls 3.1 Making A Call ·To make a call, 1. Lift handset or pressSPEAKER, select line (unless your telephone selects it for you) or selectINTERCOM, and listen for dial tone. 2. Either dial number, use speed dial feature, use redial feature, or press Direct Station Select (DSS) if making an intercom call. 3.2 Accessing Lines NOTE: The dial codes shown in this manual are the default dialing codes. Your installer may have reprogrammed the codes to better suit your application. ·To access outside lines using the line group feature, 1. PressINTERCOM, then dial line group access code: 9=group1, 80–89= groups 2 through 11, 60–64= groups 12 through 16. 2. Listen for outside dial tone. 3. Dial number. 4. When called party answers, lift handset. 3 GCA70–258 Making Calls LCD Speakerphone Station Users Guide 3 – 1
·To queue for a line group if all lines are busy, 1. PressINTERCOMand dial line group access code (9,80–89,or 60–64). 2. Hear busy tone and dialS6. 3. Hang up and wait for queuing ring-back. ·To answer queuing ring-back, 1. Lift handset and hear dial tone for line. ·To cancel queuing before it rings back at your telephone, 1. Lift handset. 2. PressINTERCOMand dial#6. 3. Hang up handset. ·If you must enter an account code when making outside calls, 1. Select line. 2. PressINTERCOMand dialS04(this places the call on hold), —OR— press preprogrammedACCOUNT CODEbutton (this does not interrupt the call in progress). 3. Dial your account number, hear outside dial tone, and dial outside number. 4. When called party answers, lift handset. Making Calls GCA70–258 3 – 2 LCD Speakerphone Station Users Guide
3.3 Using Last Number Redial ·To redial the last number that you dialed at your telephone, 1. PressSPEAKER(or hang up handset) to disconnect current ringing or busy tone. 2. Dial#. 3. Listen for ringing or busy tone over the telephone’s speaker. When called party answers, lift handset; if called party is busy, press SPEAKERto disconnect. ·To automatically redial the last dialed number once a minute for 10 minutes, 1. PressARDL. 2. Listen for ringing or busy tone over the speaker. 3. When called party answers,lift the handset(you must do this to disengage the redial feature). GCA70–258 Making Calls LCD Speakerphone Station Users Guide 3 – 3
3.3.1 Using The Automatic Redial Feature If your station has the multiple automatic redial feature enabled, you can place up to 10 numbers in your telephone’s redial queue. Your telephone will redial the numbers one at a time, in the order you placed them in the queue, until (a) the call is answered, (b) you cancel the automatic redial feature for a particular number, or (c) your telephone has dialed the number a preprogrammed number of times (set by your system installer). ·To use the automatic redial feature to redial a busy or unanswered number, 1. While on the call, pressARDLor press theAUTOMATIC REDIALbutton programmed by your installer. 2. The system repeatedly dials the number until you cancel the feature or the system has dialed the number a preprogrammed number of times (determined by your system installer). 3. TheAUTOMATIC REDIALlight flashes between redials and turns on steady during redialing. 4. When the distant party answers the call, press theARDLbutton or theAUTOMATIC REDIALbutton while on the call to cancel automatic redialing, —OR— if your installer has enabled answer supervision on your line, the system automatically cancels automatic redialing and turns the AUTOMATIC REDIALlight off. 5. If your system installer has enabled the redial multiple numbers feature, you can have up to 10 numbers in your redial queue. To add numbers to your redial queue, repeat step 1 in the above procedure. ·To scroll through numbers in your redial queue if your telephone is currently idle, 1. Press theARDLbutton or theAUTOMATIC REDIAL. The display shows the last number dialed. 2. To remove the number from the redial queue, pressREMOVE, —OR— to scroll to the next number in the queue, pressNEXT, —OR— to exit from the redial queue, pressEXIT. Making Calls GCA70–258 3 – 4 LCD Speakerphone Station Users Guide
·To interrupt the redialing procedure so that you can scroll through numbers in your redial queue, NOTE: You can only do this if the multiple automatic redial numbers feature is enabled and you currently have more that one number in your redial queue. 1. While your telephone is in the process of dialing a number, press theARDLbutton or theAUTOMATIC REDIALbutton twice. This treats the number as answered, cancels automatic redialing for that number, and puts the number back in the automatic redial queue. The display shows the last number dialed. 2. To remove the number from the redial queue, pressREMOVE, —OR— to scroll to the next number in the queue, pressNEXT, —OR— to exit from the redial queue, pressEXIT. ·To cancel the automatic redial feature, 1. Perform any user activity at the station (go on-hook, press the speaker button, etc.), —OR— press# 72to delete all numbers from the redial queue, —OR— press theARDLorAUTOMATIC REDIALbutton while the number you wish to remove from the redial queue is ringing. NOTE: The system allows only ten numbers in the redial queue. In order to add a number to a full redial queue, you must first remove one of the numbers from the queue. GCA70–258 Making Calls LCD Speakerphone Station Users Guide 3 – 5
3.4 Using Speed Dial ·To dial a speed dial number from a preprogrammed DSS button, 1. Press preprogrammed button. If you have programmed the number at the second level of a DSS button, pressSHIFTbefore pressing button. 2. When called party answers, lift handset. ·To dial personal or system speed dial numbers from your keypad, 1. Dial desired code: 0–9= personal speed dial number, S000–S999= system speed dial number, if you are already on a line, pressHOLD, then dial code. 2. When called party answers, lift handset. NOTE: On some earlier systems, the available system speed dial codes areS100–S299 andS100–S599. Making Calls GCA70–258 3 – 6 LCD Speakerphone Station Users Guide
3.5 Using Dial By Name The Dial By Name feature provides an index of names for you to search through. When you select a name in the index, the system will automatically dial that person’s extension number. ·To use Dial By Name, 1. PressOPTIONSto enter the dial by name menu. 2. From the dial by name menu, PressINTbutton for intercom calling. —OR— PressEXTfor speed dial calling. 3. Dial digits corresponding to the letters in the name you want to locate (for example, dial 266 for Comdial). There is no limit to the number of digits you can dial. 1 = QZ 2 = ABC 3 = DEF 4 = GHI 5 = JKL 6 = MNO 7 = PRS 8 = TUV 9 = WXY 4. The display shows the first existing name match to the dialed digits or shows aNo Matchmessage if the system can not find a match. 5. PressNEXTto display the subsequent names in the index until you reach the name you need. 6. PressDIALto call the displayed location. 7. If the display saysNo Match, pressPREVor enter new digits to search for a new name. GCA70–258 Making Calls LCD Speakerphone Station Users Guide 3 – 7
3.6 Making A Subdued Off-Hook Voice Announcement (SOHVA) ·To make a SOHVA announcement using the preprogrammed SOHVA button, 1. Make intercom call and hear busy tone. 2. Decide whether to interrupt. 3. If you decide not to interrupt the called party, hang up. 4. To interrupt, press preprogrammedSOHVAbutton and hear several quick tone bursts. 5. Make announcement (busy tone means the called telephone is in speakerphone mode and you cannot make announcement, system programming has denied your SOHVA, or the called party has blocked your SOHVA). 6. Wait on line for reply (either verbal or LCD reply). NOTE: You cannot control how the called party receives the announcement. This depends on whether the party is using a headset and on the programming of his or her station. For example, if the called party has set the station to forward to voice mail or to another station not in the SOHVA group, he or she will not receive your announcement. Making Calls GCA70–258 3 – 8 LCD Speakerphone Station Users Guide