Comdial Dsu II Single Line Proprietary Telephone Station Users Guide

							Troubleshooting
Your Telephone
Symptom Possible Cause
INTERCOM light flashing Your messaging is set. Lift handset, then
dial # 02 and hang up.
Station is ringing with ringer off.
MUTE light on MUTE is activated. To cancel, press
MUTE.
Error Tone
(three steady tones)May occur when incorrect extension is
dialed.
10
GCA70–246 Troubleshooting Your Telephone
Single Line Telephone Station Users Guide 10 – 1 
						

							This page remains blank intentionally. 
						

							Glossary
A
Automatic callback:System will ring a calling telephone when a busy
called telephone becomes idle.
Automatic set relocation:The ability of the telephone system to
relocate your extension number and restore all previous settings after a
physical move has occurred.
B
Busy Lamp Field (BLF):Rows of lights on a telephone that shows
which extensions on the system are busy and which ones are not.
C
Call forwarding:Designating another telephone to receive intercom
calls normally directed to the user’s telephone.
Call park:Placing an active call at a particular telephone in system hold
(park orbit) and retrieving it by any telephone.
Call waiting:A feature that allows a caller to signal a called party with
a tone when the called party is busy on another call. This lets the called
party know that another caller is waiting to speak to him or her.
D
Busy Lamp Field (BLF):Busy lamp field or BLF is a term for lights
on the telephone that identifies current call status of other extensions.
Dual Tone Multiple Frequency (DTMF):The tones made by your
telephone when you dial.
E
Exclusive hold:Only the telephone placing the call on hold can retrieve
it.
GCA70–246 Glossary
Single Line Station Users Guide G–1 
						

							H
Hookflash:Action that occurs when the TAP button is pressed. Needed
for activating host system features.
Hookswitch:The switch on a telephone which, when depressed
manually or by the handset, disconnects a call.
I
Idle line preference:A system configuration that allows a telephone to
select the first free line when the handset is lifted.
K
Keypad:Buttons 0 through 9,Sand # used for dialing.
L
LCD Messages:System-supplied messages that you can select to be
sent to a caller’s display (LCD) when you cannot answer your telephone.
P
Personal ringing tones:A telephone can be arranged to ring in one of
six distinctive tones.
Prime intercom:A configuration that allows intercom to be selected
automatically on your telephone as soon as you lift the handset.
Prime line:A line designated to a particular telephone and
automatically selected when the handset is lifted.
Proprietary telephone:A telephone that works only with a particular
vendor’s telephone system.
Pulse/Tone switching:Changing from pulse/rotary dial signals to
tone/DTMF signals.
Glossary GCA70–246
G–2 Single Line Station Users Guide 
						

							Q
Queuing:The ability of a telephone system to hold calls when all lines
are busy until a line becomes available.
R
Recall/flash feature:Provides a fresh dial tone. This can be
accomplished by either pressing a special recall feature button or by
using a flash which is a signal generated when you depress and then
quickly release the hookswitch.
Response messaging:Responding non-verbally to a calling station by
pressing a programmed button that sends a message to the calling
station’s display.
Ringing line preference: An automatic connection to any outside line
ringing at the station when the station handset is taken off-hook.
S
Saved number redialing:Saving a last manually dialed number for
later autodialing.
Subdued off-hook voice announce (SOHVA):A private announcement
that can be made to a busy party which they hear through the receiver of
their handset.
Speed dialing:Autodialing using the keypad buttons. Speed dialing can
be station calls (personal and accessed by only one specific user) or
system calls (numbers used and accessed by anyone in the system).
System Alarm Reporting:Allows you to view (through the LCD
telephone screen) the various system alarms and the stations with which
those alarms are associated.
T
TA P :Depending on your system’s programming, this button gives you a
fresh dial tone or activates a hookflash.
Toll Restriction Override (TRO):A method whereby you can dial an
assigned code to temporarily remove your station’s extension from its
toll restriction status. While toll restriction has been imposed on your
station, you will normally not be able to make toll calls.
TRANSFER/CONFERENCE:A fixed feature button that allows you
to transfer outside calls and set up conference calls.
GCA70–246 Glossary
Single Line Station Users Guide G–3 
						

							Z
Zone paging:Paging through the intercoms of some stations or
departments in the system.
Glossary GCA70–246
G–4 Single Line Station Users Guide 
						

							Publication Index
A
AnsweringCalls......................................... 2–1
Answering Subdued Off-Hook Voice Announcement
(SOHVA)Calls........................................ 2–2
AutomaticCallback,Using................................ 7–4
AutomaticSetRelocation,Using ........................... 7–5
C
CallForwarding,Using................................... 7–3
CallWaiting,Using ...................................... 7–5
Calls,Answering ........................................ 2–1
Calls,Conferencing...................................... 6–1
Calls,Making........................................... 3–1
ConferencingCalls ...................................... 6–1
D
DialTone,GettingA ..................................... 3–1
F
Features, Using The Other Telephone........................ 7–1
G
GettingADialTone...................................... 3–1
H
Hold,PlacingCallsOn ................................... 4–1
HoldingCalls........................................... 4–1
I
Introducing The Single Line Telephone...................... 1–1
L
LCD Messages, Sending System Supplied.................... 8–1
Lights,UnderstandingWhatTheyMean...................... 1–2
Line(Queuing),WaitingForA ............................. 3–2
GCA70–246 Index
Index – 1 
						

							M
MakingACall .......................................... 3–1
MakingCalls ........................................... 3–1
Messages,Retrieving..................................... 8–1
Messages, Sending System-Supplied LCD.................... 8–1
Messaging ............................................. 8–1
Messaging,UsingStation-To-Station ........................ 8–2
O
OutsideCalls,Transferring ................................ 5–1
P
Paging................................................. 7–1
Personal Ringing Tones, Setting Your........................ 7–6
PlacingCallsOnHold.................................... 4–1
ProgrammingYourTelephone.............................. 9–1
Pulse/toneSwitching..................................... 7–1
Q
Queuing ............................................... 3–2
R
Recall/flash,UsingThe................................... 7–1
RedialingLastNumberUsed .............................. 3–4
RetrievingMessages ..................................... 8–1
RingVolume,SettingYour................................. 7–6
S
Sending System-Supplied LCD Messages.................... 8–1
SettingYourPersonalRingingTones ........................ 7–6
SettingYourRingVolume ................................. 7–6
SOHVACalls,Answering................................. 2–2
SpeedDialNumbers,Storing .............................. 9–1
SpeedDialNumbers,Using ............................... 3–3
Station-To-StationMessaging,Using ........................ 8–2
StoringSpeedDialNumbers............................... 9–1
Switching,Pulse/tone .................................... 7–1
Index GCA70–246
2–Index 
						

							T
Telephone Features, Using The Other........................ 7–1
Telephone, Introducing The Single Line...................... 1–1
Telephone, Programming Your............................. 9–1
Telephone, Troubleshooting Your........................... 9–1
TransferringCalls ....................................... 5–1
TransferringOutsideCalls................................. 5–1
Troubleshooting Your Telephone............................ 9–1
TRO(TollRestrictionOverride),Using ...................... 3–4
U
UnderstandingWhatTheLightsMean....................... 1–2
UsingAutomaticCallback................................. 7–3
UsingAutomaticSetRelocation............................ 7–5
UsingCallForwarding.................................... 7–3
UsingCallWaiting....................................... 7–5
UsingSpeedDialNumbers................................ 3–3
UsingStation-To-StationMessaging......................... 8–2
Using The Other Telephone Features........................ 7–1
UsingTheRecall/Flash................................... 7–1
UsingTollRestrictionOverride(TRO)....................... 3–4
V
Volume,SettingYourRing................................. 7–6
W
WaitingForALine(Queuing).............................. 3–2
GCA70–246 Index
Index – 3 
						

							This page remains blank intentionally.