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Comdial Dsu II Digital Telephone System Instructions Manual
Comdial Dsu II Digital Telephone System Instructions Manual
Here you can view all the pages of manual Comdial Dsu II Digital Telephone System Instructions Manual. The Comdial manuals for Communications System are available online for free. You can easily download all the documents as PDF.
Page 361
4. A DISD line recalls to the DSU after a transfer recall time, and the DVA plays a recall message to the caller. The DSU transfers the call once more to the same or different stations. This action repeats three times. 5. After the last recall, the DVA plays the drop message and the DSU drops the line. The installer can connect DVA devices to any available digital station ports. The availability of station ports limits the number of DVA devices that can be connected to the system. The system programmer...
Page 362
dropped by the caller. The caller continues to receive ringback tone until the call is answered. The overflow station can service the call or transfer it back to the department using the department pilot number. When the call is transferred back to the department by an overflow station, it will not return to the overflow station until that station is idle and has no ringing calls either new or transferred. Instead, the call will camp-on at the department and wait for a station to become idle. The caller...
Page 363
A department station can also be taken out of service and placed in a wrap-up mode to provide the user time for doing such things as follow-up paperwork. While a station is in a wrap-up mode, all outside and transferred calls skip to the next department station. The station user sets the wrap-up mode by pressing Hold DND and presses these buttons again to clear the wrap-up mode. It should be noted that the departments formed for use with this direct department calling feature are different from those...
Page 364
Wrap-Up Time: The time that a station spent in a wrap-up mode doing such things as follow-up paperwork. While a station is in a wrap-up mode, it does not receive department calls. The station user sets a wrap-up mode by pressingHoldandDNDand repeats the procedure to clear the wrap-up mode. Missed Calls: The total number of calls that are not answered at a station and that are cycled by the system to another station for answering. Other Calls: This is a summation of the time spent on outgoing call...
Page 365
The number of rings which occurs on a DISD line before it is answered is programmable. By setting a large number of rings, time is allowed for a call to be serviced in a regular manner by stations that have a line appearance for the DISD line. Setting the number of rings to 0 disables the line for DISD use. If a line is to be dedicated for DISD use, it is a good practice to set it for one ring. The amount of time allowed for an extension number to be dialed is programmable and a DISD assist station can...
Page 366
Direct Station Call Hold (Station Park) This feature allows a station user to park a call at a specific station where it will be held without ringing. A feature code plus a station extension number can be dialed over the intercom line to park the call or a programmable button can be programmed to provide a “directed hold” to a specific station. The parked call is picked up by directed station by dialing a feature code. It can be picked up at any station through the use of the call pickup feature. No...
Page 367
Do Not Disturb Inhibit The system can be programmed to inhibit any station from entering the DND mode. System class of service programming is used to program this feature. Do Not Disturb Override Stations can be provided with DND override capability which will allow them to call a station that is set in the DND mode. The Executive/Attendant Override feature must also be active for DND override feature to function. Station class of service programming is used to assign this feature. Dual Intercom This...
Page 368
Dynamic Line Buttons Through class of service programming, the programmer can arrange certain idle line buttons to serve as dynamic line buttons. This feature allows the system to temporarily assign a line to a station that normally does not have the line assigned to it, and have that line appear on a dynamic line button. While the call is appearing on the dynamic line button (LED on), any normal call handling operations can be performed. Station class of service programming allows certain buttons to be...
Page 369
Executive/Attendant Override This feature allows the user of a station, upon encountering a busy signal at another station, to dial a code that will override the busy signal of a call, sound a warning tone, and allow access to the existing conversation. This feature is enabled through station class of service programming. External Paging Interface A dedicated paging port or a spare line port can be interfaced with an external paging amplifier. The paging amplifier can then be dial-accessed by stations in...
Page 370
Flexible Ringing Assignments Of PA Port The PA port can be programmed for flexible ringing assignments and zone pages. Any desired lines can be programmed for direct ring, delay ring, or night transfer (of ringing) at this port. Paging can be to programmed zone or to all-call. A speaker can be connected to the PA port to sound the ringing that is generated by the system and sent to this port and paging announcements when they are sent to the programmed zone. Using such an arrangement, it is possible for...