Comdial Dsu II Digital Telephone System Instructions Manual

Unanswered Call Transfer Recall Timing
A transferred call that is unanswered after a pre-programmed length of time will return to
the station that transferred it. The system will return the call to both attendant stations
when the tandem attendant feature is enabled. When LCD speakerphones are employed,
the display will show the station number or name as well as the line number that is being
re-called. The system class of service programming determines the recall time for an
unanswered call transfer....

(seven-, eight-, and eleven-digit Caller ID numbers are already in a format that can be
dialed and do not need to be transformed.)
The system will dial those numbers that are present in the 6-digit table as local calls even
if they are in different area codes.
All Caller ID features require that the Caller ID decoder device (product code CID08)
deliver Caller ID data to the system’s RS-232 data port B. The programmer must
configure this port to match the output of the Caller ID decoder device. The...

features that require periodic change by entering COS programming with another code
provided for this purpose. The station user can program individual stations for speed dial,
autodial and direct station selection (DSS) by entering COS with a code provided for that
purpose. Thus, COS programming is arranged with a hierarchical order from the highest
(the installer/programmer) to the lowest (the station user) level with a higher level
programmer having the ability to do anything a lower level programmer...

desired. After a programmer has reprogrammed a system, he or she can re-default it by
using the system, line, and station class of service programming or use a master clear to
default the entire system and erase all stored programmable button information.
Remote Programming And Administration
Both remote class of service programming and the transmission of SMDR data for
printing are available through serial data ports. The system supports X-on X-off terminal
control codes as well as a DTR signal for...

Console Support
The digital telephone system supports the installation and use of a DSS/BLF console at
any available station port. The number of installed consoles is limited only by port
availability; however, since a console complements a companion telephone located in an
adjacent station port, the installer can use up to one-half of the available station ports for
consoles. In addition with the dual console feature (discussed later), a full two-thirds of
the total station port capacity is available...

While the first console (the one installed at the logic-paired port) extends the autodial
buttons of the paired telephone by 48 and provides DSS/BLF coverage for station ports
10 through 57, the second console (the one installed at the programmed station port)
provides DSS/BLF coverage as follows:
·On a 32-station system with two 8-station expansion modules, the first 16 buttons
are automatically assigned (defaulted) to station ports 42 through 57 for DSS
purposes.
·On a 32-station system with one...

The user controls the DIU by pressing a preprogrammed DATA button on his/her digital
telephone. The installer can also program a DATA button on a remote telephone that can
control the DIU as well. The DATA LED on the digital telephone provides the user with
visual feedback on DIU status.
The system administrator can program up to three security groups and assign them to
work groups. This safeguards stored data on IST devices such as personal computers by
denying access to users from outside the group....

Delayed Ringing
Ringing assignments are programmable. A station can be programmed to provide
delayed ringing on some lines while providing immediate ringing on other lines.
Delayed ringing is assigned to certain lines at each station through station class of service
programming. When a programmer assigns delayed ringing to a station for certain lines,
he or she can also assign the time length of the delay.
See also,Ringing.
Departmental Calling Distribution (DCD) Report
Refer to the discussion titled...

The Dial By Name feature uses the seven-character station names associated with the
station ports for searching through the list of stations for intercom calling. 16-character
names are used for searching through the list of system speed dial entries.
When users make a sequential search through the stored index of names, the system
searches the list as it was entered. Programmers or system attendats must arrange the list
in the desired sequence as they store the entries.
Digital Voice Announcing
Digital...

Night Answer Messages
For DCD callers—“Welcome to Acme’s sales department. Our hours are eight to
four-thirty. Please call tomorrow during those hours.”
For DISD callers—“Welcome to Acme Company. Our hours are eight to four-thirty.
Please call tomorrow during those hours.”
Recall Messages
For DCD callers—“Please hold. An agent will be with you as soon as possible.”
For DISD callers—“The party you have called is not available. Please dial a new
extension number.”
For DISD callers in systems that have the...