Cisco Systems Active Voice Repartee Unity R2 4 Installation Guide

CHAPTER 1: Introduction3
Cascading selections  The “>” symbol separates the selections 
you make: on menus (Programs > Administrative Tools (Com-
mon) > User Manager); in the navigation levels of the Unity 
administration interface (Call Management > Call Handlers > Profile); 
and in menu trees (UnityOrg > UnitySite > Configuration). 
Installation Guide navigation  The “Do this section?” table (exam-
ple at left) at the beginning of each section lists the Unity config-
urations as well as ActiveFax on a...

UNITY INSTALLATION GUIDE4
New in this 
guideThe Unity Installation Guide documents a number of new 
features and includes some improvements.
Item Description Documentation of item
A more intuitive Unity Setup 
programThe Setup program:
Can be displayed in multiple languages.Checks for the necessary Exchange config-
uration and rights before installing Unity.
Allows you to install ActiveFax on a sepa-
rate server.“Installing Unity and 
ActiveFax,” on page 69
A different process for installing 
Windows...

CHAPTER 1: Introduction5
Introducing 
UnityUnity provides a range of capabilities—from basic voice messag-
ing to unified messaging—by working with the following soft-
ware:
Windows NT Server or Windows 2000 Server  Windows NT 
Server version 4.0 or Windows 2000 Server is the required oper-
ating system for Unity.
Exchange Server  Unity uses Exchange Server version 5.5 for 
address directory information and for message storage. 
Exchange provides a single address directory for voice messages, 
e-mail,...

UNITY INSTALLATION GUIDE6
Continued
Introducing UnityE-mail clients  Supported e-mail clients—such as Microsoft Out-
look Express, IMAP4 clients, POP3 clients, and Exchange’s Web 
messaging client—also provide access to voice messages. Voice 
messages appear as e-mail messages with attached WAV files.
Windows messaging client  Outlook 97, Outlook 98, or 
Outlook 2000 must be running on the Unity server for 
troubleshooting.
The following illustration shows a full-featured Unity 
installation:
NETWORK...

CHAPTER 1: Introduction7
Unity in a multisite Exchange network
Exchange servers in the same site automatically route messages 
and replicate directories. For message routing and directory rep-
lication to occur among Exchange servers at different sites, site 
connectors must be set up by a Microsoft Certified System Engi-
neer (MCSE). 
If you are installing Unity in a multisite Exchange network in 
which site connectors have been set up, the Exchange message 
transfer agent will route voice messages...

UNITY INSTALLATION GUIDE8 

In this chapter...
Unity configurations ..................................................................................................... 10
Separate ActiveFax server ........................................................................................... 13
Turnkey and component systems............................................................................ 14
Task list: Voice mail only............................................................................................... 16
Task...

UNITY INSTALLATION GUIDE10
Unity 
configurationsThere are four ways to install Unity. The following lists describe 
the characteristics of each type of configuration.
Voice mail only
The Unity server handles only voice messages.
The Unity server is not connected to the network.
Subscribers check messages only by phone.
Unity administration must be performed at the Unity server.
Subscribers do not have access to the Unity ActiveAssistant.
Voice-mail and e-mail attributes, if any, on subscriber...

CHAPTER 2: Installation overview11
Unified messaging, one Exchange server
Cisco requires that anyone installing a Unity server as a unified 
messaging server be an MCSE. In this configuration, the Unity 
server is the only Exchange server in the site.
The Unity server can handle voice, e-mail, and fax mes-
sages.
The Unity server is connected to the network, so it has 
access to network utilities, such as virus checking and 
backup.
Subscribers check messages by using the phone or an 
e-mail client...

UNITY INSTALLATION GUIDE12
Continued
Unity configurationsUnified messaging in an existing Exchange site
Cisco requires that anyone installing a Unity server as a unified 
messaging server be an MCSE. In this configuration, the Unity 
server is connected to other Exchange servers in the same site or 
in multiple sites. 
The Unity server can handle voice, e-mail, and fax mes-
sages. Messages are stored on other Exchange servers.
The Unity server is connected to the network, so it has 
access to network...