Cisco Router DPC/EPC2425 DOCSIS User Manual
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4028315 Rev A 91 How Do I Configure My DOCSIS Residential Gateway? Field Name Description Connected Clients Displays the Host Name, IP Address, and Client ID of wireless clients that are connected to (associated with) the gateway modem Function Keys The following function keys appear on the Setup Wireless - Access Control page. Key Description Apply Applies and saves the values you enter into the fields without closing the screen Clear All Clears the Access List Remove...
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92 4028315 Rev A How Do I Configure My DOCSIS Residential Gateway? Setup Wireless - Bridgi ng Page Description The Setup Wireless - Bridging page allo ws you to Enable or Disable wireless bridging and to add remote bridges. Click Apply to apply and save your new settings.
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4028315 Rev A 93 How Do I Troubleshoot My Internet Service Installation? How Do I Troubleshoot My Internet Service Installation? I cannot connect to the Internet Verify that the plug to your residentia l gateway AC power is properly inserted into an electrical outlet. Verify that your residential gateway AC power cord is not plugged into an electrical outlet that is controlled by a wall switch. If a wall switch controls the electrical outlet, make sure the switch is in the ON...
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94 4028315 Rev A Frequently Asked Questions Frequently Asked Questions Q. How Many Ethernet Network Devices Can I Connect? A. Your residential gateway uses has an integrated Dynamic Host Configuration Protocol (DHCP) to automatically issue IP addresses to devices as they are connected to your home network. The theoretical maximum number of device s supported by your residential gateway is 253. These addresses are assigned to all connected devices, wired (Ethernet) as well as...
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4028315 Rev A 95 Frequently Asked Questions A number of factors can impact the practi cal limit of the network. Contact your service provider or consult the documentat ion for your wireless network devices for more information. Q. Where Is the Best Location for My Wireless Network Devices? A. You can use a large variety of wirele ss network devices with your residential gateway. These include computers, PDAs, et c. On the wireless network, all devices impact the characteristics of...
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96 4028315 Rev A Frequently Asked Questions Q. How Do I Renew the IP Address on My PC? A. If your PC cannot access the Internet after the residential gateway is online, it is possible that your PC did not renew it s IP address. Follow the appropriate instructions in this section for your oper ating system to renew the IP address on your PC. Renewing the IP Address on Wi ndows NT, 2000, or XP Systems 1 Click Start, and then click Run. The Run window opens. 2 Type cmd in the Open...
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4028315 Rev A 97 Frequently Asked Questions Q. How Do I Configure TCP/IP Protocol? A. TCP/IP protocol in a Microsoft Wind ows environment is different for each operating system. Follow the appropriate in structions in this section for your operating system. Configuring TCP/IP on Windows XP Systems 1 Click Start, and depending on your Start menu setup, choose one of the following options: „ If you are using the Windows XP Default Start Menu, select Connect to, choose Show...
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98 4028315 Rev A Frequently Asked Questions 5 Select both Obtain an IP address automatically and Obtain DNS server address automatically in the Internet Protocol (TCP/I P) Properties window, and then click OK. 6 Click Yes to restart your computer when th e Local Network window opens. The computer restarts. The TCP/IP protocol is now configured on your PC, and your Ethernet devices are ready for use. 7 Try to access the Internet. If you cannot access the Internet, go to Having...
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4028315 Rev A 99 Frequently Asked Questions 4 Click the Up/Down selector arrows located to the right of the Connect Via section of the TCP/IP window, and then click Using DHCP Server. 5 Click Options in the TCP/IP window, and then click Active in the TCP/IP Options window. Note: Make sure that the Load only when needed option is unchecked . 6 Verify that the Use 802.3 option located in the upper- right corner of the TCP/IP window is unchecked. If there is a chec k mark in...
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100 4028315 Rev A Frequently Asked Questions Q. Do I automatically receive high-speed Internet service with the residential gateway? A. Your residential gateway may be used to provide telephone service, high-speed Internet service, or both services. Your cable service provider enables Internet service. Contact your cable service provid er for more information if you are not currently subscribing to Internet service. Q. How many telephones can I connect? A. The RJ-11...