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Cisco Router DPC/EPC2425 DOCSIS User Manual

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  How Do I Configure My DOCSIS Residential Gateway?
   
Field Name  Description 
Connected Clients  Displays the Host  Name, IP Address, and Client ID 
of wireless clients that are connected to (associated 
with) the gateway modem 
Function Keys 
The following function keys appear on  the Setup Wireless - Access Control page. 
Key Description 
Apply  Applies and saves the values you enter into the 
fields without closing the screen 
Clear All  Clears the Access List 
Remove...

Page 92

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How Do I Configure My DOCSIS Residential Gateway?   
Setup Wireless - Bridgi ng Page Description 
The Setup Wireless - Bridging page allo ws you to Enable or Disable wireless 
bridging and to add remote bridges. Click  Apply to apply and save your new 
settings. 
  

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  How Do I Troubleshoot My Internet Service Installation?
  
 
How Do I Troubleshoot My Internet Service Installation? 
I cannot connect to  the Internet 
  Verify that the plug to your residentia l gateway AC power is properly inserted 
into an electrical outlet. 
   Verify that your residential gateway AC power cord is not plugged into an 
electrical outlet that is controlled by a  wall switch. If a wall switch controls the 
electrical outlet, make sure the switch is in the  ON...

Page 94

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Frequently Asked Questions   
Frequently Asked Questions 
Q. How Many Ethernet Network Devices Can I Connect?  
A.  Your residential gateway uses has an integrated Dynamic Host Configuration 
Protocol (DHCP) to automatically issue  IP addresses to devices as they are 
connected to your home network.   
The theoretical maximum number of device s supported by your residential gateway 
is 253.  These addresses are assigned to all connected devices, wired (Ethernet) as 
well as...

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  Frequently Asked Questions
   
A number of factors can impact the practi cal limit of the network. Contact your 
service provider or consult the documentat ion for your wireless network devices for 
more information. 
 
Q. Where Is the Best Location for My Wireless Network Devices?  
A. You can use a large variety of wirele ss network devices with your residential 
gateway. These include computers, PDAs, et c. On the wireless network, all devices 
impact the characteristics of...

Page 96

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Frequently Asked Questions   
Q. How Do I Renew the IP Address on My PC?  
A. If your PC cannot access the Internet after the residential gateway is online, it is 
possible that your PC did not renew it s IP address. Follow the appropriate 
instructions in this section for your oper ating system to renew the IP address on 
your PC. 
 
Renewing the IP Address on Wi ndows NT, 2000, or XP Systems 
1   Click  Start, and then click  Run. The Run window opens. 
2   Type  cmd in the Open...

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  Frequently Asked Questions
  
 
Q. How Do I Configure TCP/IP Protocol?  
A. TCP/IP protocol in a Microsoft Wind ows environment is different for each 
operating system. Follow the appropriate in structions in this section for your 
operating system. 
 
Configuring TCP/IP on Windows XP Systems 
1   Click  Start, and depending on your Start menu setup, choose one of the 
following options: 
„   If you are using the Windows XP Default Start Menu, select  Connect to, 
choose  Show...

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Frequently Asked Questions   
5  Select both  Obtain an IP address automatically  and Obtain DNS server address 
automatically  in the Internet Protocol (TCP/I P) Properties window, and then 
click  OK. 
6   Click  Yes to restart your computer when th e Local Network window opens. The 
computer restarts. The TCP/IP protocol is now configured on your PC, and your 
Ethernet devices are ready for use. 
7   Try to access the Internet. If you cannot access the Internet, go to  Having...

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  Frequently Asked Questions
  
 
4   Click the Up/Down selector arrows located to the right of the Connect Via 
section of the TCP/IP window, and then click  Using DHCP Server. 
5   Click  Options  in the TCP/IP window, and then click  Active in the TCP/IP 
Options window. 
Note:  Make sure that the  Load only when needed option  is unchecked . 
6   Verify that the  Use 802.3 option located in the upper- right corner of the TCP/IP 
window is unchecked. If there is a chec k mark in...

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Frequently Asked Questions   
Q.  Do I automatically receive high-speed  Internet service with the residential 
gateway?  
A.  Your residential gateway may be used  to provide telephone service, high-speed 
Internet service, or both services. Your  cable service provider enables Internet 
service. Contact your cable service provid er for more information if you are not 
currently subscribing to Internet service. 
Q.  How many telephones can I connect?  
A.  The RJ-11...
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