Cisco 4507re Manual

  
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Chapter 5      Troubleshooting
Troubleshooting Supervisor Engines
In order to determine whether the standby supervisor engine is faulty, enter the redundancy reload peer 
command from the active supervisor engine and through the console to the standby supervisor engine. 
Observe the bootup sequence in order to identify any hardware failures. Currently, the active supervisor 
engine cannot access the power-on diagnostics results of the...

  
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Troubleshooting Supervisor Engines
are functional. When dual supervisor engines are present, only ports n/1 and n+1/1 are functional and 
n/2 andn+1/2 are not functional. For more information, refer to the redundancy chapter in the software 
configuration guide.
Packet Loss
If your system exhibits partial or full loss of network connectivity or packet loss, perform basic 
troubleshooting procedures to...

  
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1d21h: %SYS-5-RELOAD: Reload requested

Decompressing the image : ###################################################
   #################################[OK]
 
k2diags version 1.6
 
prod: WS-X4014  part: 73-6854-09  serial: JAB0620090U
 
Power-on-self-test for Module 1:  WS-X4014
Status: (. = Pass, F = Fail)
 
Traffic using serdes loopback (L2; one port at a time)......

  
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St e p 2Enter the show diagnostics power-on command to verify the POST results from bootup and determine 
if diagnostics fail again. If diagnostics fail again, the problem is most likely hardware. Contact Cisco 
Technical Support for further assistance. If the supervisor engine passes the diagnostic tests without any 
failure after the power cycle in Step 4, perform...

  
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Interface Problems
If you see an error mentioned in the output of the show interface command, the reason could be:
•A physical layer problem, such as a faulty cable or NIC
•A configuration problem, such as a speed and duplex mismatch
•A performance problem, such as an oversubscription
In order to understand and troubleshoot these problems, refer to Troubleshooting...

  
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Troubleshooting Supervisor Engines
If you still have issues after you review and follow the procedure in the document Troubleshooting Cisco 
Catalyst Switches to NIC Compatibility Issues, contact Cisco Technical Support for further assistance.
Interface Is in Errdisable 
If the interface status is err-disable in the output of the show interface status command, some possible 
reasons include:
•Duplex...

  
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Chapter 5      Troubleshooting
Troubleshooting Supervisor Engines
The supervisor engines have onboard system Flash memory (bootflash), which should easily hold 
multiple system images. Therefore, have a backup image. In addition to the bootflash, the supervisor 
engine supports up to 128 MB of compact Flash in the slot0: device. The supervisor engine also provides 
for transfer via TFTP of the image from ROMmon mode, which enables...

  
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Contacting the Cisco Technical Assistance Center
St e p 13If the connected device is an end station:
a.Enable spanning-tree PortFast on the port (use the set spantree portfast enable 
command)—PortFast places the port in forwarding mode immediately, bypassing listening and 
learning modes (do not use this feature for connections to non-end station devices).
b.Disable trunking on the port (use the set...

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APPENDIXA
Power Supply Specifications
Revised: March 2013
This appendix describes the power supplies supported by the Catalyst 4500 E-series switches. The 
appendix contains the following sections:
•1000 W AC-Input Power Supply, page A-2
•1300 W AC-Input Power Supply, page A-6
•1400 W AC-Input Power Supply, page A-10
•1400 W DC-Input Power Supply, page A-15
•1400 W Triple-Input DC-Input Power Supply, page A-19
•2800 W AC-Input Power...

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Appendix A      Power Supply Specifications
  1000 W AC-Input Power Supply
1000 W AC-Input Power Supply
The 1000 W AC-input power supply (PWR-C45-1000AC), shown in Figure A-1, is supported in the 
following Catalyst 4500 E-Series switches:
•Catalyst 4503-E
•Catalyst 4506-E
•Catalyst 4507R-E
•Catalyst 4507R+E
•Catalyst 4510R-E (the 1000 W AC-input power supply can be installed in the Catalyst 4510R-E 
switch chassis; however power...