Christie Projector Mirage 5000 User Manual

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x Swing the door down and secure the 2 screws.
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x Align the bottom of the left side panel with two pins at the bottom edge of the
projector and swing up into place. Secure with 3 screws.
NOTE: The lamp module is calibrated for maximum performance and brightness in
this projector. Do not attempt to re-align or adjust an installed lamp module.
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In the Advanced menu, select the “Lamp” option. In the Lamp submenu, select the
“Change Lamp” option–enter the new serial number in the S/N text box (see Section
3, Operation if you need help entering the number). When the new number is
recorded, the lamp timer will automatically reset to “0” hours and begin to log time.
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NOTES: 
1) Once entered, the new lamp serial number is also automatically added to the
“Lamp History” submenu (read-only). 
2) Lamp life data is required for warranty claims.
3) Light output and uniformity can vary significantly during the first 100 hours of
lamp use. If you are using the Brightness Uniformity control, it is recommended that
you either set up Brightness Uniformity after this period, or do an initial setup and
re-check at 100 hours. See 
3.9, Using Multiple Projectors.
It is a good idea to replace the air filter whenever the lamp module is replaced (or
more frequently if operating the projector in a dusty environment). The filter is
located behind the right side panel.
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Before removing or installing a filter, turn off the projector and allow to cool for five
minutes before unplugging. Make sure that the lens cap is on.
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x See Figure 4.9. Remove the 3
screws securing the projector’s
right side panel.
x Lower the panel slightly to
clear two pins at the bottom
edge of the projector.
x Pull the panel off to expose the
filter near the front corner. 67(3 


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Slide the used filter out from under the top
tab and replace. Make sure the wire side
faces IN. See Figure 4.10.
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Align the bottom of the panel with 2 pins at
the bottom edge of the projector and swing
up into place. Secure with 3 screws.
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A variety of lenses can accommodate different throw distances and specific types of
installations. See page 5-1 for details. To change a lens, follow the steps below.
NOTES: 
1) You will need a 9/64”(3mm or 3.5mm) hex socket ball driver (supplied
with projector) or allen key for this procedure. For motorized zoom lenses, you may
also need a remote keypad and flashlight. 
2) “Top” or “bottom” references assume a
non-inverted projector, as illustrated. 
3) If you are installing a Vista
GRAPHX lens,
first make sure its “Vista
GRAPHX Lens Adapter” is present on the lens. Such an
adapter/flange secures to the projector in the same manner as the flange described
below, but accommodates a screw-mount lens.
Before removing a motorized zoom lens, you must adjust “zoom” in order to reach
lens mount screws accessible through holes in the zoom gear:
 
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(zoom adjust). Set to 1000.
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Before removing or installing any
lens, turn off the projector and
allow fans to stop before
unplugging. Make sure that the lens
cap is on.
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NOTE: If there is no lens installed, skip to Step 5.
Use the hex socket ball driver provided with the projector to loosen the 3 lens mount
screws securing the lens flange to the mount–loosen these screws only, do not
remove. Accessibility is illustrated in Figure 4.11.
x 
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align with the screws beyond, then insert the hex socket ball driver as shown.
See Figure 4.11.
x 
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the zoom gear will be “skewed” away from the lens mount screws (see Before
You Begin instructions). Insert the hex socket ball driver through the holes at
approximately 30° to access each screw. Aim down for 4 o’clock screw, aim
up for 8 o’clock screw.
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Face the front of the new motorized zoom lens (still
out of the projector), with cut-out at bottom. Manually
rotate the zoom gear fully clockwise. See Figure 4.13.
The access holes will be aligned with the flange slots.
IMPORTANT: Before continuing, make sure focus
tabs cannot move, indicating that the focus gear is
properly engaged with its motor. If the tabs 
do move
freely, the focus motor (visible just inside the lens
opening, at the bottom) has likely popped forward
during rough transit and is no longer engaged with the
gear. The motor must be as far into the projector as
possible—move focus tabs slightly while pushing the
motor back fully (maximum movement is
approximately ¼”).
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NOTE: Remove small rear lens cap and any lens
opening material from the projector. Keep front cap
ON.
x 
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cut-out to the bottom 
of the lens opening.
x 
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align with the 3 lens mount screws—insert the
lens so that screw heads slip through the large
ends of the flange holes. See Figure 4.14.
x 
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clockwise until the screw heads lock into the
small ends of the lens assembly slots. See Figure 4.14.
NOTE: For a motorized zoom lens, the rotation will skew the access holes
away from the lens mount screws. Screws will still be accessible, however.
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Secure the 3 lens mount screws. Refer back to Figure 4.11. Accessing the Lens
Mount Screws—note 30° angle of hex driver required to secure a motorized zoom
lens.
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Remove the lens cap and power up the projector. Press 
/HQV  to focus, then select
the “Calibrate Lens” option in the Lens Control menu.
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Reposition the projector closer or further from the screen as necessary for the screen
and the new lens type—refer to lens descriptions in Section 2 and Section 5 and
Appendix E, Throw Distance. In a permanent installation, always use the appropriate
throw distance formula.
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If the projector does not appear to be operating properly, note the symptoms present
and use the following guide to assist you. If you cannot resolve the problems
yourself, contact your dealer for assistance.
NOTE: Always check the LCD status window at the rear of the projector for initial
information about a problem.
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1.
 Make sure to hold 
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 for approximately one second. Or press 3RZHU
 quickly
and release, and follow with 21.
2.
 Do both LEDs come on at the rear of the projector? Check that the power cord is
properly connected at the wall outlet and that you are using the original high-
current cable provided with your projector.
3.
 Does the green Status LED flash with each key press? If not, the projector is
not receiving the keypads IR signals. Ensure the keypad is directed at either the
front or rear of the projector, or at the screen. Also make sure that these paths are
not blocked. Try the built-in keypad.
4.
 The batteries in the IR remote keypad may be weak. Refer to 4.3, Replacing
Keypad Batteries for instructions.
5.
 The IR keypad may have been disabled by a change in protocol. See 2.10,
Keypad Protocols and Conversion and 3.7, Adjusting System Parameters and
Advanced Controls.
6.
 Use the 
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1.
 Was the lens cover accidentally left on? Remove lens cover.
2.
 Make sure you are using the proper line cord and power source for your
projector.
3.
 Is the shutter (if present) closed? Is the projector in standby? Press 
([L W to clear.
4.
 Is an active source connected properly? Check the cable connections. And is the
correct source selected? Press  
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 or ,QSXW to select. See 2.4,
Source Connections and 3.5, Using Inputs and Channels for details. 67(3 


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5.
 Are there test patterns or menus present? If so, check your source connections
again.
6.
 The room lighting may be too bright. Lower the intensity of the room lighting.
Reduce light reflections as much as possible.
7.
 Increase contrast and/or brightness of image.
8.
 The projector may be too far from the screen. Move the projector closer.
9.
 Is the Status LED flashing a pattern of yellow and red lights while the Power
LED is steady red? This indicates an internal system error that may prevent the
projector from operating. If the problem persists contact a qualified Christie
service technician.
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1.
 Does the built-in keypad work? If so, check that the keypads are enabled.
2.
 Does the green Status LED flash each time a key is pressed? If not, the
projector is not receiving the keypads IR signals. Ensure the keypad is directed
to either the front or rear of the projector, or towards the screen.
3.
 The viewing path between the IR keypad and the projector (or screen) may be
blocked. Ensure there is a clear line-of-sight between the keypad and the
projector (or screen).
4.
 The batteries in the IR remote keypad may be weak. Refer to 4.3, Replacing
Keypad Batteries for instructions on how to replace the batteries.
5.
 There may be unusual lighting conditions in the room affecting IR keypad
operation. Determine if such conditions exist and correct.
6.
 The IR keypad may have been disabled for use with this projector(s). Press 
  to enable broadcasting to all projectors. See 2.10, Keypad Protocols and
Conversion and 3.7, Adjusting and Checking System Parameters for additional
information.
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1.
 Does the LCD status window say “warming up”?
2.
 The projector probably became overheated (there is likely an error code flashing
and a message in the LCD status window). Allow to cool and make sure that
nothing blocks projector vents. Do not operate in environments warmer than
35°C (95°F).
3.
 The lamp may have reached the end of its life. Check the “Lamp Hours” via RS-
232 request 
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1.
 Remote lens functions are not standard with this projector.
2.
 If, with a motorized lens mount installed, 
/HQV focus function does nothing and
the focus tabs move freely by hand, the focus motor (located just below the lens
opening) has likely been bumped forward during rough transit of the projector,
disengaging from its gear. Remove the lens and push the motor into the projector
as far as possible (¼”)—if necessary, wiggle the focus tabs slightly so that the
motor engages with its gear internally.
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1.
 Remote lens functions are optional with this projector. 6
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2.
 Motorized zoom function is not available for VistaGRAPHX zoom lenses 2.5-4:1
or 4-7:1, neither of which have a zoom gear, or fixed (non-zoom) lenses.
3.
 Calibrate the lens immediately after installation or reconnection, and again if the
lens is bumped or moved. This will re-establish correct ranges for all lens
functions.
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1.
 Refer to Operating Tips for Lens Settings and ILS
TM in Section 2 for a full
understanding of how to optimize ILSTM performance.
2.
 A 20 minute warm-up of the projector is always recommended.
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1.
 If the display is jittery or if it disappears and reappears erratically, check that the
source is properly connected and that its signal is of adequate quality for
detection. For example, it the projector scans the default input 
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display, and a poor quality or improperly connected source is connected, the
projector will briefly and repeatedly attempt to display an image. If no source is
connected, the No signal present error message appears over a blank display.
Correct the source connection.
2.
 The horizontal or vertical scan frequency of the input signal may be out of range
of the projector. Refer to Section 5, Specifications for scan frequency ranges.
3.
 The sync signal may be inadequate. Correct the source problem.
4.
 The input signal type may conflict with the input module. Install/use the correct
module for the source.
5.
 Pixel tracking, phase, filter, etc. may need more adjustment.
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1.
 Check Input Levels option–turn Auto input Level to “off”, then “on” again.
2.
 Brightness and/or contrast may be set too low. Adjust as necessary.
3.
 Gamma may be poor. Recommended setting for most signals is “Default”.
4.
 The projection room may be too bright. Lower the intensity of projection room
lighting and reduce light reflections as much as possible.
5.
 The projector may be too far from the screen. Move the projector closer.
6.
 The location of the audience with respect to the screen may not be ideal. Make
sure the audience is within the viewing angle set by the projector and screen
position, and the screen type.
7.
 The source may be double terminated. Ensure the source is terminated only once.
8.
 The source (if non-video) may need sync tip clamping. Enter a check in the
Clamp Tip box found in the Input Levels submenu.
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1.
 The projectors image orientation is not set correctly for the current installation.
Refer to 2.6, Operating Orientation to set the projectors image orientation to
match your installation.
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1.
 This can sometimes occur with video or VCR sources. If you are using a VCR,
make sure that the VCR option is checked (in Advanced menu). 6
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1.
 Reduce top, bottom, left or right blanking from within the Size and Position
menu. Check size and position adjustments.
2.
 Resizing may need adjustment. Adjust until entire image is visible and centered.
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1.
 The frequency of the pixel sampling clock is incorrect for the current source.
2.
 The Size and Position options may be adjusted poorly for the incoming source
signal. See 3.6, Adjusting the Image.
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1.
 The operating temperature of the projector may be fluctuating. Watch that the
projector is not located too close to heating/air conditioning vents.
2.
 The source input signal may be of low quality.
3.
 The horizontal or vertical frequency of the input may have changed at the source
end.
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1.
 You may have accidentally entered a special engineering code using the 
)X QF key
in combination with certain numbers, or you may have selected the “Freeze
Image” option. Press 
([L W as necessary to cancel the function and return to
presentation level.
2.
 If the screen blacks out inexplicably, it is possible that excessive voltage noise on
the AC or ground input has interrupted the projector’s ability to lock on to a
signal. Turn the projector off, wait for the lamp fans to stop, and unplug. Plug in
again and power up as usual.
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1.
 More display adjustment may be required–focus, brightness, contrast, pixel
tracking, pixel phase, and detail.
2.
 If you are using a BNC T-connector, try using a distribution amplifier to boost
signal levels.
3.
 Is the video input signal properly terminated? Set in Preferences menu.
4.
 The screen size may be too large. As screen size increases, magnification
increases, reducing brightness and clarity. See lens specifications in Section 5.
5.
 The source input signal may be of low quality. Try another source.
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1.
 The color, tint, gamma, color space and/or color temperature settings may require
adjustment. Review all settings, and refer to 3.6, Adjusting the Image and 3.7,
Adjusting System Parameters and Advanced Controls.
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1.
 Check leveling of the projector. If necessary, try relocating the projector or
screen so that the lens surface and screen are approximately parallel
2.
 Is the vertical offset set correctly? Adjust as necessary using the vertical offset
knob on the front of the projector.
3.
 The “Vertical Stretch” option may need adjustment. Also check pixel tracking. 6
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1.
 Display adjustment may be required. Adjust pixel tracking, phase and filter.
Noise is typical of YPbPr signals from a DVD player.
2.
 The video input may not be terminated. Make sure the video input is terminated
(75 
6). If it is the last connection in a loop-through chain, the video input should
be terminated at the last projector only.
3.
 The signal cables carrying the input signal may be of poor quality. Use only good
quality signal cables.
4.
 The distance between the input source device and the projector may be too great.
If the distance between the input source device and the projector is greater than
25 feet, signal amplification/conditioning may be required.
5.
 The input signal may be of poor quality.
6.
 If the source is a VCR or off-air broadcast, detail may be set too high. Keep near
4 for most sources.
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1.
 Make sure you are using a Mirage projector.
2.
 Make sure you have the requisite customized source and hardware configuration,
and have selected “Minimum Delay” Processing Mode option.
3.
 Refer to the complete 3D troubleshooting guide provided in 3.8, 3D Images.
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1.
 The vertical offset is too severe, causing the moveable internal component to
block access to the screw. Decrease the vertical offset to move the component up
and out of the way. NOTE: If your projector has a motorized lens mount and
cannot power-up due to an expired lamp or power supply problem, the motorized
functions must be disabled and then vertical offset adjusted manually. Contact
your dealer or the manufacturer. 6
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0LUDJH 8VHU·V 0DQXDO NOTES: 1) Due to continuing research, specifications are subject to change without notice.
2) Specifications apply to both models unless otherwise indicated.
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P ixel for mat (H x V) on 3 DMD panels 1280 x 1024 (SXGA)
Refresh rate 23.97 – 108 Hz
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Mirage 2000  =  2000 ANSI lumensMirage 5000  =  5000 ANSI lumens
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Mirage 2000  =  300:1 ANSI
450:1 full on/full offMirage 5000  =  300:1 ANSI
500:1 full on/full off
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Displayable colors (if 8-bit) 16.8 million
Gray scale resolution (standard) 8 bits
Gray scale resolution (with ADP installed) 10 bits
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Default 6500K
Range of Adjustment, standard 3200K to 9300K
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