Christie Projector Mirage 4K25 User Manual

							   Content
Mirage 4K25 User Manual11
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Adjust lamp power  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Adjust the lamp position with LampLOC . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . 54
Calibrate the lamp   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Manually adjust the lamp position   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
View lamp information   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Track lamp intensity with LiteLoc   . . . . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Lamp details   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Record new lamp information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Add lamp end-of-life indicator   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Work with lenses   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Select a channel  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Enable warping and blending  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Send error notifications to specified devices  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Menus . . . . . . . . . . . .  . . . . . . . . . . . . . . . . . . . . .  . . . . . . . . . . . . . . . . . . . . 58
Touch panel controller  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Tab structure  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Menu tab details  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Status tab details  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Backup, Restore, and Upgrade Pr ojector Files   . . . . . . . . . . . . . . . . . . . . . 63
Upgrade the projector software   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Back up projector settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Export backup settings to an external device   . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Restore settings from a local backup profile  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Restore default settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Import file from an external device to restore  settings  . . . . . . . . . . . . . . . . . . . . . . 64
Maintenance  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Maintenance shutdown   . . . . . . . . . . . . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Ventilation and cooling   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Inspect and clean the airflow interlocks  . . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Inspect and clean the exhaust duct . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Inspect and clean the lamp blower  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Inspect and fill the coolant reservoir  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Remove the liquid cooling reservoir   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Filtration  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Replace the light engine air filter   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Replace the liquid cooling air filter   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 
						

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Replace the laminar airflow device filter   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Adjust the yoke assembly   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Inspect and clean the lamp   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Remove dust from the projection lens  . . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . 73
Remove fingerprints, smudges, or oil from the  projection lens   . . . . . . . . . . . . . . 74
Remove the projection lens  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Install the projection lens   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Calibrate the lens motors   . . . . . . . . . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Reset lens to home position  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Troubleshooting  . . . . . . . . . . . . . . . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Projector does not power on   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Lamp does not ignite   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Lamp suddenly turns off   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Flicker, shadows or dimness   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
LampLOC not working  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Touch panel controller is blank  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Blank screen, no display of image  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Cannot communicate with projector   . . . . . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . 78
Inaccurate display colors  . . . . . . . . . . . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Display is not rectangular   . . . . . . . . . . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Display has suddenly frozen  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Display is jittery or unstable   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Incoming signal(s) problems   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Touch panel controller or projector head problems on startup  . . . . . . . . . . . . . . . . . 79 The Projector LEDs or the MCPU board power LE D are not on  . . . . . . . . . . . . . . . 79
The MCPU board power LED is not on   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
MCPU board power LED behavior   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Touch panel controller does not connect   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
3D synchronization problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Left and right eye are reversed   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Frame multiplication applied to incoming video signals when not required   . . . . . . . . 80
Run the projector interrogator   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Save TPC log files  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Specification  . . . . . . . .  . . . . . . . . . . . . . . . . . . . . .  . . . . . . . . . . . . . . . . . . . 82
Display  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Mirage signal connectivity   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 
						

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Optional Input cards  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Control signal compatibility   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Temperature sensor thresholds   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Warning thresholds for fans  . . . . . . . . . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Warning threshold for liquid cooling module  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Touch panel controller  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Power requirements   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Lamp   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Physical specifications  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Regulatory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Safety   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Approvals   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Electro-magnetic compatibility  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Environment   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Accessories  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 
						

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Introduction
This manual is intended for professionally trained  operators of Christie high-brightness projection 
systems. These operators are qualified to replace th e lamp and air filters, but should not attempt to 
install or service the projector.
Only accredited Christie technicians who are kn owledgeable about the hazards associated with 
high-voltage, ultraviolet exposure, and the high te mperatures generated by the projector lamp are 
authorized to assemble, install, and service the projector.
For complete Mirage 4K25 product documentation and technical support, go to 
www.christiedigital.com .
Safety and warning guidelines
This projector must be operated in an environm ent that meets the operating range specification. 
Use only the attachments and/or accessories recomm ended by Christie. Use of others may result in 
the risk of fire, shock, or personal injury.
Warning!  Failure to comply with the following co uld result in death or serious injury.
• Never look directly into the projector lens or  at the lamp. The extremely high brightness can cause 
permanent eye damage. For protection from ultraviole t radiation, keep all projector housings intact 
during operation. Protective sa fety gear and safety goggles are recommended when servicing.
• FIRE HAZARD! Keep hands, clothes, and all comb ustible material away from the concentrated light 
beam of the lamp.
Caution!  Failure to comply with the following coul d result in minor or moderate injury.
• Position all cables where they cannot contact hot surfaces or be pulled or tripped over.
• The American Conference of Governmental  Industrial Hygienists (ACGIH) recommends 
occupational UV exposure for an 8-hour day to be less than 0.1 microwatts per square centimeters 
of effective UV radiation. A workplace evaluation  is advised to assure employees are not exposed to 
cumulative radiation levels exceeding the govern ment guidelines for your area. Be aware that 
some medications are known to increase sensitivity to UV radiation. 
NOTE:  During maintenance and cleaning operations, the  instructions define that the unit must not be 
operational, thus the lamps are not active and there are no emissions. Optical adjustments are not 
considered maintenance. The lamps are turned on  during optical adjustments and emissions are 
present. 
						

							   Introduction
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Installation safety and warning guidelines
AC/power precautions
To correctly install this projector, a certified electrician must install a permanent three-phase 
connection to the lamp power supply (LPS). The LP S projector outlet is used to supply power to the 
projector head. Operate the projector at the recommended voltage.
Danger!  Failure to comply with the followin g results in death or serious injury.
• This product must be installed wi thin a restricted access location which is normally inaccessible by 
the general public, including worker s, visitors, and residents in the immediate vicinity, by means of 
engineering or administrative control measures bu t is accessible to authorized personnel that may 
not have specific safety training.
• This product must be located an d positioned in a way as to restrict audience members from direct 
access to enter the light beam path.
• Do not install the projector overhead.
• When installing the projector in  portrait mode, the device holding the projector must have a weight 
rating sufficient to hold the weight of the pr ojector. The projector weighs 125kg (275 lbs).
• The projector uses a high-pressu re lamp that may explode if improperly handled. Always wear 
manufacturer approved protective safety clothing (g loves, jacket, face shield) when the lamp door 
is open or when handling the lamp. Failure to  comply results in death or serious injury.
Warning! Failure to comply with the following co uld result in death or serious injury.
• A qualified technician is required for all installations. 
• SHOCK HAZARD. Never operate the projector without all of its covers in place.
• Use of the projector’s  rear safety strap is mandatory to prevent the projector from tipping. 
Secure the strap between the projecto r and the surface it is mounted to.
• Four or more people are required to safely lift and hand -ca rry one projection head a short distance.  Christie recommends removing the lamp  before transporting the projector.
• Two or more people are required to safely  lift and hand-carry the lamp power supply (LPS).
Notice. Failure to comply with the following may result in property damage.
• Perform an automatic LampLOC ad justment when the lamp is moved, leveled, or a new lamp is 
installed in the projector.
• Keep the projector level when lifting or transporti ng. Avoid tilting the projector to the right. This 
can introduce an air bubble into the coolant hoses th at can result in an air lock and the overheating 
of the projector.
Danger!  Failure to comply with the followin g results in death or serious injury.
Disconnect projector from AC  before opening any enclosure. 
Warning! Failure to comply with the following co uld result in death or serious injury.
• Verify that the projector is using a line cord,  socket, and power plug that meets the appropriate 
local rating standards. Use only  an AC power cord recommende d by Christie. Do not attempt 
operation if the AC supply and cord are not within the specified voltage and power range.
• Do  not allow anything to rest on the power cord.  Locate the projector where the cord cannot be 
abused by persons walking on it  or objects rolling over it. Never operate the projector if the power 
cable appears damaged in any way. 
• Do  not overload power outlets and ex tension cords as this can result in fire or shock hazards. 
						

							   Introduction
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Lamp precautions
Lamps used in the projector are under high pressure and must be handled with caution. Lamps can 
explode and cause serious personal injury if dropped or mishandled.
Danger!  Failure to comply with the followin g results in death or serious injury.
• Never attempt to access the lamp compartment while the lamp is on. Wait at least 10 minutes after  the lamp turns off before powering down, disc onnecting from AC, and opening the lamp door. 
• The arc lamp operates at a high pressure that in creases with temperature. Failure to allow the lamp 
to sufficiently cool before handling, increases the  potential for an explosion causing personal injury 
or property damage.
• Always wear manufacturer approved protective sa fety clothing (gloves, jacket, face shield) when 
the lamp door is open or when handling the lamp. Only qualified technicians should install projector 
lamps.
Warning!  Failure to comply with the following co uld result in death or serious injury.
• Possibly hazardous optical radiation em itted from this product. (Risk group 3)
• Thermal radiation emitted from this product may cause burns. (Risk group 3)
i
Recommended protective cl othing includes, but may not be limited to a polycarbonate face shield, 
protective gloves, and a qu ilted ballistic nylon jacket or a welder’s jacket. This equipment is included 
in included in the Christie Pr otective Clothing Safety kit 
P/N: 598900-095.
Christie’s protective clothing  recommendations are subject to change. Any local or federal 
specifications take precedence  over Christie recommendations. 
						

							   Introduction
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Product safety labels
Indicates the presence  of a grounding point.
Indicates the presence of  an earth grounding point.
Indicates the presence of a dangerous condition or situation.
Indicates the presence of a pinch hazard. To avoid personal injury, ke ep hands clear and loose clothing 
tied back.
Indicates the presence of a hot surface. To avoid pe rsonal injury, always allow the projector to cool 
down for a minimum of 10 minutes before pe rforming maintenance or service procedures.
Indicates the presence of a hot surface. To avoid pe rsonal injury, always allow the projector to cool 
down for a minimum of 10 minutes before pe rforming maintenance or service procedures.
Indicates the presence of an electrical shock hazard . To avoid personal injury, always disconnect all 
power sources before performing ma intenance or service procedures.
Indicates the presence of an electr ocution hazard. To avoid personal in jury, always disconnect all power 
sources before performing mainte nance or service procedures.
Indicates the presence of moving fan blades. To  avoid personal injury, keep hands clear and loose 
clothing tied back. Always disco nnect all power sources before pe rforming maintenance or service 
procedures.
Indicates exposure to bright light. To avoid personal injury, never l ook directly at the light source.
Indicates the presence  of an explosion hazard. To avoid person al injury, always disconnect all power 
sources and wear Christie a pproved protective clothing.
Indicates the presence  of a fire hazard. To avoid personal in jury and property damage, always adhere 
to the instructions desc ribed in this manual. 
						

							   Introduction
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Projector overview
The Mirage 4K25 is a professional quality, easy -to-use, split-body projector using Digital Light 
Processing (DLP™) technology from Texas Inst ruments. Integrating smoothly into traditional 
projection environments; the Mirage 4K25 interfaces with local networks throughout the world, for 
multimedia presentations from a variety of format s, to offer stunning wide screen, high-resolution 
4K images at 120 frames per second.
Contact your dealer
If you encounter a problem with your Christie projector, contact your dealer. To assist with the 
servicing of your projector, enter the information in  the tables below and keep this information with 
your records.
Always disconnect all power so urces before performing mainte nance or service procedures.
See the product user manual for sp ecific information and directions.
See the product service manual for sp ecific information and directions.
Never look directly into the projector lens. The extremely high brightness can 
cause permanent eye damage. This label warns of a cross-connection hazard 
when installing multiple projectors at once. A fire 
hazard exists if a lamp  power supply interlock 
cable is connected to a di fferent projector than its 
lamp power cables. 
For more information, see  Adjust the projector tilt 
and level  in the Installation and Setup  chapter
Purchase Record
Dealer:
Dealer or Christie Sales/Service contact phone number: 
						

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Key features
• 3-chip 4K DLP™ light engine
• 4096 x 2160 native pixel format
• 2.0 and 3.0 kW Xenon lamps available
• Display of stereoscopic 3D video
• Warp and blend of projected images
• Supports screens up to approximately 100 feet in width
• Touch panel controller (TPC) for main projector inte rface. Verify you have the latest software by 
visiting  http://www.christiedigital.com
• 1x 10/100BaseT Ethernet port
• RS232 ports for communication
• 4x Option slots accepting a variety of digital video input option cards
• 3D Sync input/output port
• LiteLOC™ feature for constant image brightness
• LampLOC™ feature for motorized three-axis lamp alignment
• Electronically operated “quick” douser
• Motorized lens mount
• LED indicators on the rear corners of the  projector for easy-to-read status indication
• Replaceable air filters (no tools required)
• Optional rack mount stand
Projector serial number:
Purchase date:
Installation date:
*The serial number can be found on the license label located on the front panel
Ethernet Settings
Default gateway
Projector IP address
Subnet mask
Purchase Record 
						

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• Choice of field-interchangeable zoom lenses
How the projector works
The Mirage 4K25 accepts a variety of input signals for projection on front or rear projection screens, 
typical in commercial or other large screen applications. High-brightness light is generated by a 
short arc Xenon lamp, then modulated by three Digi tal Micromirror Device (DMD) panels responding 
to incoming data streams of digitized red, green and blue color information. As these digital 
streams flow from the source, light from the responding “on” pixels of each panel is reflected, 
converged and then projected to the screen through one or more projection lenses, where all pixel 
reflections are superimposed in sharp full-color images.
List of components
Verify the following components were received with the projector:
• Touch panel controller (TPC)
• Lens plug (required for shipping when lens is no t installed to prevent contamination of critical 
optical components)
• Light engine removal tool
• Convergence tool
• Nylon safety strap with clip (required to secure  projector to tabletop or optional rack mount)
•Warranty card
•Shroud
• Access keys
• Web registration form
 
Model NamePart Number
Mirage 4K25 129-012104-XX