Christie Digital Systems Ds+5k, Ds+8k, Dw3k, Dw6k, Mirage S2k, S4k, S8k, Matrix 4000, Dlv1400-dx Users Manual

							Section 3: Operation 
 
  
 User’s Manual     3-65. 
The Status LED Codes 
If the status code display on the back of the projector shows one of the following 
values, you have encountered a likely system error requiring the attention of a 
qualified service technician (see System Warnings and System Errors, above). 
Acknowledge and clear the error with 
Ex i t Ex i t from presentation level, or try 
resetting the projector by powering it off and on again, cooling when necessary. 
Consult Table 3.5 and contact your dealer if the problem persists. 
The specific code number identifies the source of the error detected, and is 
particularly useful in cases where the projector is far away. For example, the code 
“27” means the lamp could not be turned on. Error codes for this projector are listed in 
Table 3.5 below.  
						

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Table 3.5  Error Codes 
Code Description GENERAL 12  Software bug. Contact dealer/factory. 13  CRC error in flash ROM. Download new software. 14  Engineering-only programming is complete. Call Christie, replace TIPM. 15  Attempting to download code without being in boot mode 16  Invalid interrupt. Power off/on. If it persists, contact dealer/factory. 17  User forced system to stay in boot mode 18  Jumper for programming boot not installed LAMP FAILURES 20  Lamp turned on unexpectedly (fault related to ballast) 21  Lamp airflow low, overheating imminent 23  Cannot read valid ballast ID 26  Lamp Interlock: lamp door open, lamp not installed 27  Can’t turn lamp on 28  Lamp turned off unexpectedly 29  Lamp ballast overheated POWER AND COOLING 46  Red DMD heatsink overheated 47  Green DMD heatsink overheated 48  Blue DMD heatsink overheated 49 Prism overheated 4C  Projector shutdown due to critical error C0  Lamp blower failure (lamp not turned on) 51  LVPS fan failed (Fan 1) 52  LVPS/ Red cooling fan failed (Fan 2) 53  DC lamp fan failed in 500W / 1kW models (Fan 3) 54  Red DMD heatsink fan failed on 1kW and 1.2kW models (Fan 4) 55  Green DMD heatsink fan failed on 1kW and 1.2kW models (Fan 5) 56  Blue DMD heatsink fan failed on 1kW and 1.2kW models  (Fan 6) 57  TIPM fan failed (Fan 7) 58  TIPM fan failed (Fan 8) TIPM (Image Processor) 60  Boot code CRC failed 61  Unable to program DigMux PLD 62  Unable to program Control PLD 63  Unable to program Bubks PLD 64  Unrecognized ROM type 65  Write to flash ROM failed 66 TIPM failure 67  Downloaded code will not fit 68  Scaler communication problem BUILT-IN KEYPAD 70  Unable to access EEPROM on the built-in keypad 71  EEPROM memory re-initialization on the built-in keypad PANEL DRIVER AND FORMATTER 80  Unrecognized Panel Driver 81  Unable to program device on Panel Driver 82  TI flash download failure 83  TI flash download failure 84  TI flash download failure 85  TI-I2C write failure 86  One or more Formatters not responding — Probable Formatter s/w fault   87  Formatter reports RDRAM failure 88  Red modular Formatter communication failure  89  Green modular Formatter communication failure 8A  Blue modular Formatter communication failure 93  Modular formatter architecture error 94  Modular formatter DMD mismatch 95  Modular formatter sequence mismatch MISCELLANEOUS A0  Unable to program the optional module  A1  Unable to power the optional module  A2  Unable to program the Dual Slot Backplane Module (DSBP) A3  Unable to program the optional Post Processing Module (Warp module) 
Clear system errors with Ex i t Ex i t. If necessary, try resetting the projector by powering it off and on 
again (cooling if necessary). For detailed information, monitor the RS232 IN port. Contact dealer/factory 
if error persists. Codes omitted from this table should not appear in your projector. 
						

							Section 4 
Maintenance  
 
 User’s Manual     4-1 
 
The projector is an international regulatory agency approved product designed for safe 
and reliable operation. To assure complete safety at all times it is important to 
acknowledge the following precautions while operating the projector.  
 WARNING 
Always remove the lens when shipping the projector. 
 WARNING 
NEVER look directly into the projector lens.  
The high brightness of this projector 
could cause permanent eye damage. 
 WARNING 
For protection from ultraviolet radiation, 
keep all projector shielding intact during operation. 
 
Installation should be performed by qualified 
personnel. 
Observe and follow all warnings and instructions marked on the projector. 
The exclamation point within the equilateral triangle alerts the user to 
important operating and maintenance (servicing) instructions in the 
literature accompanying the projector. 
The lightning flash and arrowhead symbol within the equilateral 
triangle alerts the user to uninsulated “dangerous voltage” within the 
projector’s enclosure that may be of sufficient magnitude to constitute 
a risk of electric shock. 
Read all operating instructions prior to using the projector. 
Operate the projector in an environment, which meets the operating range specified in 
Section 6 – Specifications. 
◊ Do not operate the projector close to water, such as near a swimming pool. Do not 
operate in extremely humid environments. 
◊ Do not place the projector on an unstable cart, stand or table. A projector and cart 
combination should be used with care. Sudden stops, excessive force and uneven 
surfaces may cause the projector and cart combination to overturn. 
4.1 Warnings and 
Safety 
Guidelines 
 
  Labels and Markings 
 Instructions  
 Projector Location   
						

							Section 4: Maintenance 
4-2   
  User’s Manual      
◊ Only use Christie-approved ceiling mount fixture, if the projector is to be ceiling 
mounted.  
Lamp: The projector uses a Cermax Xenon lamp to deliver its high brightness. A 
lamp should be replaced when it has reached its end of life (1000 hrs, typical) or if a 
noticeable change in brightness occurs. Keep track of the number of hours the lamp 
has been in use (Lamp Menu) and be aware of any changes to brightness. These 
indicators will help you effectively maintain operation of the projector.  
 WARNING  
Wait approximately 5 minutes after powering down the 
projector to allow internal cooling fans to stop and for 
the lamp to cool sufficiently before removing.  
The lamp is under great pressure when hot and may 
explode causing physical injury and/or property 
damage. Allow a lamp to cool before handling or 
unplugging the projector.  
 WARNING  
Use lamps of the correct wattage for your projector 
model when replacing.  
Use only lamps supplied by CHRISTIE.  
Filter: Replace the filter when you replace the lamp or sooner if required. It is 
important the filter be replaced regularly to ensure sufficient airflow through the 
projector, otherwise it could cause the projector to overheat.  
Refer to 4.4 Lamp and Filter Replacement for instructions. 
Use only the attachments and/or accessories recommended by CHRISTIE. Use of 
others may result in the risk of fire, shock or personal injury. 
 WARNING 
Use only the AC power cord supplied. Do not attempt 
operation if the AC supply is not within the specified 
voltage and power range. Refer to the Specifications in 
Section 6. 
◊ Do not set or rest items on the power cord. Place the projector in an area where 
the projector cord cannot be abused or damaged by persons walking on it or by 
objects rolling over it. 
◊ Operate the projector at the specified voltage only. Do not overload power outlets 
and extension cords as this can result in fire or shock hazards. 
◊ The projector is equipped with a three-wire plug having a third grounding pin. 
This is a safety feature – if you are unable to insert the plug into an outlet contact 
an electrician to have the outlet replaced. Do not defeat the safety purpose of this 
grounding-type plug.  
 
 
 Lamp 
 
 
 
 Power Cord  
 and Attachments 
  
						

							Section 4: Maintenance 
 
  
 User’s Manual     4-3. 
Slots and vents in the projector provide ventilation. Never block or cover these 
openings. This ensures reliable operation of the projector and prevents overheating.  
◊ Do not place the projector over a radiator or heat register. The projector should 
not be placed in an enclosure unless proper ventilation is provided. 
◊ Do not insert objects into the ventilation openings of the projector. They may 
touch dangerous voltages or short-out components resulting in a fire or shock 
hazard. Do not spill liquids of any kind into the projector. Should an accidental 
spill occur, immediately unplug the projector and have it serviced by a qualified 
service technician. 
If any of the following conditions exist, immediately unplug the projector from the 
power outlet and ask a qualified service technician to look at it. 
◊ The power cord has been damaged. 
◊ The internal cooling fans do not turn on within two minutes when the projector is 
first powered up.  
◊ Liquid has been spilled into the projector. 
◊ The projector has been exposed to excessive moisture. 
◊ The projector is not operating normally or its performance has significantly 
deteriorated in a short period of time. 
◊ The projector has been dropped or the shipping case (if applicable) has been badly 
damaged. 
 WARNING 
Do not attempt to service the projector yourself. All 
servicing must be performed by CHRISTIE accredited 
service technicians. 
Use replacement parts that are manufacturer-approved 
only. Use of any other part other than the ones specified 
by the manufacturer can result in fire, electric shock or 
risk of personal injury and irreparable equipment 
damage. 
 Ventilation 
 Servicing  
						

							Section 4: Maintenance 
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  User’s Manual      
 
 WARNING 
Always power down and unplug the projector before 
cleaning or servicing. 
Table 4.1. Maintenance Guide 
Part Description Frequency Action 
Lens  As required 
CLEAN: Clean if absolutely necessary. A 
small amount of dust on the lens has very 
little affect on picture quality. 
To clean: Apply a solvent such as acetone, 
alcohol or vinegar sparingly to clean, lint-
free lens tissue. Wipe across the surface of 
the lens. Do not scrub or rub tissue in 
circular motion, this will scratch the lens. 
Do not reuse tissue. Do not use cleaning 
tools treated with Ether. If particles still 
appear on the lens, try using compressed air 
to remove. 
 
As required CLEAN: Clean if absolutely necessary. 
Never touch the glass surface of the lamp. 
Fingerprints left on the glass will seriously 
degrade lamp performance or cause 
“hotspots” which can lead to an 
accumulation of intense heat in the touched 
area and cause the lamp to shatter. 
To clean: Wait until lamp is cool. Moisten 
a clean, lint-free cotton cloth with isopropyl 
alcohol and gently rub the surface of the 
glass in a circular motion until clean. 
Lamp  
 
 
 
 
 
 
 
 
 
 
   
 1000 hrs or sooner 
if required REPLACE: Refer to 4.4 Lamp and Filter 
Replacement procedure later in this section. 
Filters Whenever a lamp is 
replaced or sooner 
if required REPLACE: Do not reuse old filters. Use 
the filter provided in the Christie Lamp and 
Filter Kit.  
Covers (External) As required 
CLEAN: Clean dust from external covers 
using a clean, lint free cotton cloth as 
required. NOTE: Before cleaning the 
modules, it is recommended that you install 
the lens cap. This will keep dust particles 
from settling on the glass surface of the 
lens. 
 
 
4.2 Cleaning and 
Maintenance 
Guide  
						

							Section 4: Maintenance 
 
  
 User’s Manual     4-5. 
 
The optional IR remote uses two AA size, 1.5V alkaline batteries. To replace the 
batteries simply turn the remote over and push out the cover using the finger groove, 
as shown in (1) Figure 4.1.  
Remove and properly discard the old batteries. Insert new batteries in the proper 
positive/negative orientation as shown etched in the bottom of the compartment (2). 
Replace the cover by inserting the tabbed end into the opening and snapping the 
opposite end into place.    
 
Figure 4.1. Replacing remote batteries (underside of keypad shown) 
 
Use the following instructions when replacing the lamp. The lamp is located at the 
back of the projector (below the input panel) and can be accessed by removing the 
lamp access panel. Use only the Christie approved Lamp and Filter Kit for your 
specific projector model. See chart below. 
Projector Model Lamp (Watts) Lamp/Filter Kit Required 
Mirage S+2K  
DLV1400-DX  500W 03-000832-01P 
Christie DS+5K/5Kc 
Mirage S+4K  
Matrix 4000 
DW3K/3Kc 1000W 03-000833-01P 
Christie DS+8K  
Mirage S+8K  
DW6K/6Kc 1200W 03-000834-01P 
A lamp should be replaced when it reaches its end of life (1000 hours, typical) or 
sooner if a noticeable degradation in brightness occurs (typical in aging lamps). You 
can set the number of hours you expect to log with the lamp before replacing it, by 
setting the Lamp Limit in the Lamp menu. You can also enable a warning message to 
appear upon powering up the projector that will indicate the lamp has reached the 
limit you set, by entering a checkmark beside the Lamp Message option. NOTE: The 
lamp mode you choose to run the projector in may have an impact on the number of 
hours expected for the lamp. 
Tools required: #1 Phillips screwdriver  
4.3 Replacing 
Remote 
Batteries 
4.4  Lamp and Filter 
Replacement  
						

							Section 4: Maintenance 
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  User’s Manual      
 
 
 WARNING 
Handle lamp with care. Lamp may explode if dropped. 
Wear protective clothing and safety goggles when 
handling lamps. 
Use only Christie approved lamps provided in Lamp and 
Filter Service Kits for your projector. 
1. Press  to power down the projector. Wait at least 5 minutes to allow the 
internal cooling fans to stop before unplugging the projector. This wait period 
is also required to allow the lamp to sufficiently cool before handling. 
 WARNING 
Always power down and unplug the projector prior to 
servicing.  
Allow the lamp to cool before handling.
 
2.  Using a screwdriver, loosen the 2 screws from the lamp door located at the 
back of the projector, below the input panel. (Figure 4.2.)  
 
Figure 4.2. 
3.  Pull (out) and turn the lamp lock lever, which is located to the left of the lamp 
module, a quarter turn counter clockwise to the “unlock” position.  (Figure 
4.3.) 
 
Figure 4.3. 
4.  Grasp the lamp by its housing only and pull it straight out (lamp slides along 
guides) until it’s free. (Figure 4.4.) Discard the lamp using safe  
						

							Section 4: Maintenance 
 
  
 User’s Manual     4-7. 
disposal/recycling practices or contact CHRISTIE for a possible re-lamping 
program. 
 
Figure 4.4. 
5.  Align the new lamp with the top and bottom guides on the left side of the 
lamp compartment. (Figure 4.5.) Slide the lamp all the way in – a slightly 
harder push may be required right at the end to make sure it is fully seated 
into the terminal block. NOTE: The projector will not power up again if the 
lamp is not fully connected to the terminal block.   
 
Figure 4.5. 
6.  Pull (out) and turn the lamp lock lever (turned up in Step 3) a quarter turn 
clockwise to “lock” the lamp in place. NOTE: If you can’t turn the lamp lock 
into position it is likely the lamp is not fully inserted. In this case, partially 
remove the lamp and try pushing it back in again. Then, try switching the lock 
lever to the “lock” position. 
7.  Replace the lamp door and tighten the 2 screws to secure. 
8.  The next time the projector is powered up, enter the new serial number of the 
newly installed lamp. Access the Lamp menu and select “Change Lamp”. 
Enter the serial number in the Lamp S/N text box using the number text entry 
keys. 
 
 
  
						

							Section 4: Maintenance 
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  User’s Manual      
The two filters located at the front 
and left side of the projector 
should be replaced whenever the 
lamp is replaced. If you are 
working in an extremely dusty 
environment you may want to 
replace the filters sooner. Use the 
filters provided in the Christie 
approved Lamp and Filter Kit for 
your specific projector model 
(Table 1.)  
Tools required: #1 Phillips 
screwdriver 
 
1.  Loosen the screw(s) from the 
filter access panels. The front 
access panel is located to the 
left of the projection lens – 1 
screw. Left side access panel – 
3 screws. See Figure 4.6. 
2.  Pull the filters out of the 
projector and discard. Do not 
reuse filters. 
3.  Insert the new filters with the 
wired side in. (Figure 4.7.) 
4.  Replace the filter access panels 
and tighten the screws to 
secure. 
 
  
    
 
 Filter Replacement 
 
Figure 4.6. 
 
Figure 4.7.