Casio Ravine 2 User Manual
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158 159 02 01 02 03 04 05 HEARING AID COMPATIBILITY (HAC) FOR WIRELESS TELECOMMUNICATIONS DEVICES PCD’S COMMITMENTPCD believes that all of our customers should be able to enjoy the benefits of digital wireless technologies. We are committed to providing a selection of compatible devices for our customers who wear hearing aids. THIS PHONE HAS A HAC RATING OF M4/T4. WhAT IS hEARING AID COMPATIBILITY?The Federal Communications Commission has implemented rules and a rating system designed to enable people who wear hearing aids to more effectively use these wireless telecommunications devices. The standard for compatibility of digital wireless phones with hearing aids is set forth in American National Standard Institute (ANSI) standard C63.19. There are two sets of ANSI standards with ratings from one to four (four being the best rating): an “M” rating for reduced interference making it easier to hear conversations on the phone when using the hearing aid microphone, and a “T” rating that enables the phone to be used with hearing aids operating in the telecoil mode thus reducing unwanted background noise. hOW WILL I kNOW WhICh WIRELESS PhONES ARE hEARING AID COMPATIBLE? The Hearing Aid Compatibility rating is displayed on the wireless phone box. A phone is considered Hearing Aid Compatible for acoustic coupling (microphone mode) if it has an “M3” or “M4” rating. A digital wireless phone is considered Hearing Aid Compatible for inductive coupling (telecoil mode) if it has a “T3” or “T4” rating. This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Consult your service provider about its return and exchange policies and for information on hearing aid compatibility. hOW WILL I kNO W IF MY hEARING AID WILL WORk WITh A PARTICULAR DIGITAL WIRELESS PhONE ? You’ll want to try a number of wireless phones so that you can decide which works the best with your hearing aids. You may also want to talk with your hearing aid professional about the extent to which your hearing aids are immune to interference, if they have wireless phone shielding, and whether your hearing aid has a HAC rating. FOR MORE INFORMATION ABOUT hEARING AIDS AND DIGITAL WIRELESS PhONE• FCC Hearing Aid Compatibility and Volume Control – http://www.fcc.gov/cgb/dro/hearing.html • Hearing Loss Association of America – http://www.hearingloss.org/learn/cellphonetech.asp • CTIA – http://www.accesswireless.org/Disability-Categories/Hearing.aspx • Gallaudet University, RERC – http://tap.gallaudet.edu/voice
160 161 02 01 02 03 04 05 TELETYPEWRITER (TTY) DEVICESYou can use an optional teletypewriter (TTY) device with your phone to send and receive calls. You must plug the TTY device into the phone’s headset connector and set the phone to operate in one of three TTY modes. A TTY is a communication device used by people who are hard of hearing or have a speech impairment. TTY does not work from mobile phone to mobile phone. Use a TSB-121 compliant cable (provided by the TTY manufacturer) to connect the TTY device to your phone. Your phone has a 2.5mm jack. Set the phone to Medium volume level for proper operation. If you experience a high number of incorrect characters, adjust the volume as needed to minimize the error rate. For optimal performance, your phone should be at least 12 inches (30 centimeters) from the TTY device. Placing the phone too close to the TTY device may cause high error rates. FDA CONSUMER UPDATEU.S. FOOD AND DRUG ADMINISTRATION - CENTER FOR DE VICES AND RADIOL OGICAL HEAL TH CONSUMER UPD ATE ON WIRELESS PHONES 1. Do wireless phones pose a health hazard? The available scientific evidence does not show that any health problems are associated with using wireless phones. There is no proof, however, that wireless phones are absolutely safe. Wireless phones emit low levels of radiofrequency energy (RF) in the microwave range while being used. They also emit very low levels of RF when in the idle mode. Whereas high levels of RF can produce health effects (by heating tissue), exposure to low level RF that does not produce heating effects causes no known adverse health effects. Many studies of low level RF exposures have not found any biological effects. Some studies have suggested that some biological effects may occur, but such findings have not been confirmed by additional research. In some cases, other researchers have had difficulty in reproducing those studies, or in determining the reasons for inconsistent results. 2. What is FDA’s role concerning the safety of wireless phones? Under the law, FDA does not review the safety of radiation-emitting consumer products such as wireless phones before they can be sold, as it does with new drugs or medical devices. However, the agency has authority to take action if wireless phones are shown to emit radiofrequency energy (RF) at a level that is hazardous to the user. In such a case, FDA could require the manufacturers of wireless phones to notify users of the health hazard and to repair, replace or recall the phones so that the hazard no longer exists. Although the existing scientific data do not justify FDA regulatory actions, FDA has urged the wireless phone industry to take a number of steps, including the following: • Support needed research into possible biological effects of RF of the type e mitted by wireless phones; • Design wireless phones in a way that minimizes any RF exposure to the user that i s not necessary for device function; • Cooperate in providing users of wireless phones with the best possible i nformation on possible effects of wireless phone use on human health. FDA belongs to an interagency working group of the federal agencies that have responsibility for different aspects of RF safety to ensure coordinated efforts at the federal level. The following agencies belong to this working group: • National Institute for Occupational Safety and Health• Environmental Protection Agency• Federal Communications Commission• Occupational Safety and Health Administration• National Telecommunications and Information Administration
162 163 02 01 02 03 04 05 The National Institutes of Health participates in some inter-agency working group activities, as well. FDA shares regulatory responsibilities for wireless phones with the Federal Communications Commission (FCC). All phones that are sold in the United States must comply with FCC safety guidelines that limit RF exposure. FCC relies on FDA and other health agencies for safety questions about wireless phones. FCC also regulates the base stations that the wireless phone networks rely upon. While these base stations operate at higher power than do the wireless phones themselves, the RF exposures that people get from these base stations are typically thousands of times lower than those they can get from wireless phones. Base stations are thus not the subject of the safety questions discussed in this document. 3. What kinds of phones are the subject of this update? The term “wireless phone” refers here to hand-held wireless phones with built-in antennas, often called “cell,” “mobile,” or “PCS” phones. These types of wireless phones can expose the user to measurable radiofrequency energy (RF) because of the short distance between the phone and the user’s head. These RF exposures are limited by Federal Communications Commission safety guidelines that were developed with the advice of FDA and other federal health and safety agencies. When the phone is located at greater distances from the user, the exposure to RF is drastically lower because a person’s RF exposure decreases rapidly with increasing distance from the source. The so-called “cordless phones,” which have a base unit connected to the telephone wiring in a house, typically operate at far lower power levels, and thus produce RF exposures far below the FCC safety limits. 4. What are the results of the research done already? The research done thus far has produced conflicting results, and many studies have suffered from flaws in their research methods. Animal experiments investigating the effects of radiofrequency energy (RF) exposures characteristic of wireless phones have yielded conflicting results that often cannot be repeated in other laboratories. A few animal studies, however, have suggested that low levels of RF could accelerate the development of cancer in laboratory animals. However, many of the studies that showed increased tumor development used animals that had been genetically engineered or treated with cancer-causing chemicals so as to be predisposed to develop cancer in the absence of RF exposure. Other studies exposed the animals to RF for up to 22 hours per day. These conditions are not similar to the conditions under which people use wireless phones, so we don’t know with certainty what the results of such studies mean for human health. Three large epidemiology studies have been published since December 2000. Between them, the studies investigated any possible association between the use of wireless phones and primary brain cancer, glioma, meningioma, or acoustic neu-roma, tumors of the brain or salivary gland, leukemia, or other cancers. None of the studies demonstrated the existence of any harmful health effects from wireless phone RF exposures. However, none of the studies can answer questions about long-term exposures, since the average period of phone use in these studies was around three years. 5. What research is needed to decide whether RF exposure from wireless p hones poses a health risk? A combination of laboratory studies and epidemiological studies of people actually using wireless phones would provide some of the data that are needed. Lifetime animal exposure studies could be completed in a few years. However, very large numbers of animals would be needed to provide reliable proof of a cancer promoting effect if one exists. Epidemiological studies can provide data that is directly applicable to human populations, but 10 or more years’ follow-up may be needed to provide answers about some health effects, such as cancer. This is because the interval between the time of exposure to a cancer-causing
164 165 02 01 02 03 04 05 agent and the time tumors develop - if they do -may be many, many years. The interpretation of epidemiological studies is hampered by difficulties in measuring actual RF exposure during day-to-day use of wireless phones. Many factors affect this measurement, such as the angle at which the phone is held, or which model of phone is used. 6. What is FDA doing to find out more about the possible health effects of wireless phone RF? FDA is working with the U.S. National Toxicology Program and with groups of investigators around the world to ensure that high priority animal studies are conducted to address important questions about the effects of exposure to radiofrequency energy (RF). FDA has been a leading participant in the World Health Organization International Electromagnetic Fields (EMF) Project since its inception in 1996. An influential result of this work has been the development of a detailed agenda of research needs that has driven the establishment of new research programs around the world. The Project has also helped develop a series of public information documents on EMF issues. FDA and CTIA - The Wireless Association have a formal Cooperative Research and Development Agreement (CRADA) to do research on wireless phone safety. FDA provides the scientific oversight, obtaining input from experts in government, industry, and academic organizations. CTIA-funded research is conducted through contracts to independent investigators. The initial research will include both laboratory studies and studies of wireless phone users. The CRADA will also include a broad assessment of additional research needs in the context of the latest research developments around the world. 7. How can I find out how much radiofrequency energy exposure I can get b y using my wireless phone? All phones sold in the United States must comply with Federal Communications Commission (FCC) guidelines that limit radiofrequency energy (RF) exposures. FCC established these guidelines in consultation with FDA and the other federal health and safety agencies. The FCC limit for RF exposure from wireless telephones is set at a Specific Absorption Rate (SAR) of 1.6 watts per kilogram (1.6 W/kg). The FCC limit is consistent with the safety standards developed by the Institute of Electrical and Electronic Engineering (IEEE) and the National Council on Radiation Protection and Measurement. The exposure limit takes into consideration the body’s ability to remove heat from the tissues that absorb energy from the wireless phone and is set well below levels known to have effects. Manufacturers of wireless phones must report the RF exposure level for each model of phone to the FCC. The FCC website ( http://www.fda.gov (under “c” in the subject index, select Cell Phones > Research)) gives directions for locating the FCC identification number on your phone so you can find your phone’s RF exposure level in the online listing. 8. What has FDA done to measure the radiofrequency energy coming from w ireless phones ? The Institute of Electrical and Electronic Engineers (IEEE) is developing a technical standard for measuring the radiofrequency energy (RF) exposure from wireless phones and other wireless handsets with the participation and leadership of FDA scientists and engineers. The standard, “Recommended Practice for Determining the Spatial-Peak Specific Absorption Rate (SAR) in the Human Body Due to Wireless Communications Devices: Experimental Techniques,” sets forth the first consistent test methodology for measuring the rate at which RF is deposited in the heads of wireless phone users. The test method uses a tissue-simulating model of the human head. Standardized SAR test methodology is expected to greatly improve the consistency of measurements made at different laboratories on the same phone. SAR is the measurement of the amount of energy absorbed in tissue, either by the whole body or a small part of the body. It is measured in watts/kg (or milliwatts/g) of matter. This measurement is used to determine whether a wireless phone complies with safety guidelines.
166 167 02 01 02 03 04 05 9. What steps can I take to reduce my exposure to radiofrequency energy from my wireless phone? If there is a risk from these products—and at this point we do not know that there is—it is probably very small. But if you are concerned about avoiding even potential risks, you can take a few simple steps to minimize your exposure to radiofrequency energy (RF). Since time is a key factor in how much exposure a person receives, reducing the amount of time spent using a wireless phone will reduce RF exposure. • If you must conduct extended conversations by wireless phone every day, you c ould place more distance between your body and the source of the RF, since the exposure level drops off dramatically with distance. For example, you could use a headset and carry the wireless phone away from your body or use a wireless phone connected to a remote antenna. Again, the scientific data do not demonstrate that wireless phones are harmful. But if you are concerned about the RF exposure from these products, you can use measures like those described above to reduce your RF exposure from wireless phone use. 10. What about children using wireless phones? The scientific evidence does not show a danger to users of wireless phones, including children and teenagers. If you want to take steps to lower exposure to radiofrequency energy (RF), the measures described above would apply to children and teenagers using wireless phones. Reducing the time of wireless phone use and increasing the distance between the user and the RF source will reduce RF exposure. Some groups sponsored by other national governments have advised that children be discouraged from using wireless phones at all. For example, the government in the United Kingdom distributed leaflets containing such a recommendation in December 2000. They noted that no evidence exists that using a wireless phone causes brain tumors or other ill effects. Their recommendation to limit wireless phone use by children was strictly precautionary; it was not based on scientific evidence that any health hazard exists. 11. Do hands-free kits for wireless phones reduce risks from exposure to RF emissions? Since there are no known risks from exposure to RF emissions from wireless phones, there is no reason to believe that hands-free kits reduce risks. Hands-free kits can be used with wireless phones for convenience and comfort. These systems reduce the absorption of RF energy in the head because the phone, which is the source of the RF emissions, will not be placed against the head. On the other hand, if the phone is mounted against the waist or other part of the body during use, then that part of the body will absorb more RF energy. Wireless phones marketed in the U.S. are required to meet safety requirements regardless of whether they are used against the head or against the body. Either configuration should result in compliance with the safety limit. 12. Do wireless phone accessories that claim to shield the head from RF radiation work? Since there are no known risks from exposure to RF emissions from wireless phones, there is no reason to believe that accessories that claim to shield the head from those emissions reduce risks. Some products that claim to shield the user from RF absorption use special phone cases, while others involve nothing more than a metallic accessory attached to the phone. Studies have shown that these products generally do not work as advertised. Unlike “hands-free” kits, these so-called “shields” may interfere with proper operation of the phone. The phone may be forced to boost its power to compensate, leading to an increase in RF absorption. In February 2002, the Federal Trade Commission (FTC) charged two companies that sold devices that claimed to protect wireless phone users from
168 169 02 01 02 03 04 05 radiation with making false and unsubstantiated claims. According to FTC, these defendants lacked a reasonable basis to substantiate their claim. 13. What about wireless phone interference with medical equipment? Radiofrequency energy (RF) from wireless phones can interact with some electronic devices. For this reason, FDA helped develop a detailed test method to measure electromagnetic interference (EMI) of implanted cardiac pacemakers and defibrillators from wireless telephones. This test method is now part of a standard sponsored by the Association for the Advancement of Medical instrumentation (AAMI). The final draft, a joint effort by FDA, medical device manufacturers, and many other groups, was completed in late 2000. This standard will allow manufacturers to ensure that cardiac pacemakers and defibrillators are safe from wireless phone EMI. FDA has tested hearing aids for interference from handheld wireless phones and helped develop a voluntary standard sponsored by the Institute of Electrical and Electronic Engineers (IEEE). This standard specifies test methods and performance requirements for hearing aids and wireless phones so that no interference occurs when a person uses a “compatible” phone and a “compatible” hearing aid at the same time. This standard was approved by the IEEE in 2000. FDA continues to monitor the use of wireless phones for possible interactions with other medical devices. Should harmful interference be found to occur, FDA will conduct testing to assess the interference and work to resolve the problem. 14. Where can I find additional information? For additional information, please refer to the following resources: • FDA web page on wireless phones (http://www.fda.gov/Radiation-EmittingProducts/ RadiationEmittingProductsandProcedures/ HomeBusinessandEntertainment/CellPhones/default.htm ) • Federal Communications Commission (FCC) RF Safety Program (http://www.fcc.gov/oet/rfsafety)• International Commission on Non-Ionizing Radiation Protection (http://www.icnirp.de)• World Health Organization (WHO) International EMF Project (http://www.who.int/peh-emf/en/)• National Radiological Protection Board (UK) (http://www.hpa.org.uk/radiation/) EMERGENCY CALLSNever rely solely upon your wireless phone for essential communications (e.g., medical emergencies), if it can be avoided, since a wireless phone requires a complex combination of radio signals, relay stations and landline networks for its operation. Consequently, emergency calls may not always be possible under all conditions on all wireless phone systems. Your wireless phone, however, may sometimes be the only available means of communication at the scene of an accident. When making an emergency call, always give the recipient all necessary information as accurately as possible. Never terminate an emergency call until you have received clearance to do so. FCC ENhANCED 911 (E911) RULES BACkGROUNDThe Federal Communications Commission (FCC) requires wireless carriers to transmit specific latitude and longitude location (Automatic Location Identification = ALI) information as well as “911” calls to Public Safety Answering Points (PSAPs) to identify the location of the caller in case of emergency. Generally, the rules require that carriers identify an E911 caller’s location within 50 meters of the actual location for 67 percent of calls and within 150 meters of the actual location for 95 percent of calls.
170 171 02 01 02 03 04 05 CASIO G’ZONE RAVINE®2 — ALI CAPABILITYThe Ravine®2 is an ALI-capable phone equipped with a GPS (Global Positioning System) receiver supporting a satellite-based GPS ALI-capable network to comply with the FCC’s ALI requirements. The network compliance with the above FCC requirements is dependent on: (a) the use of digital technology by the wireless network; (b) GPS satellite signals being able to reach the handset (such transmissions do not always work indoors, for example); and (c) handset signals reaching wireless “base stations” (atmospheric and environmental conditions may cause variations in handset receiving signal strength). Also the transmission of the ALI information is subject, in part, to system constraints within the wireless network to which the E911 signal is transmitted and over which PCD has no control. Finally, customers are advised that the Ravine®2’s ALI capability is to be used for E911 purposes only. 911 IN LOC k MODE T he “911” call service is available even in the lock mode. 1. Enter “911” then press the SEND key G. 2. The call connects. 3. The phone exits the Lock Mode for 5 minutes. 4. To exit emergency mode, press the END/PWR key H. 911 USING ANY AVAILABLE SYSTEM 1. Enter “911” then press the SEND key G. 2. The call connects. 3. The phone remains in Emergency Mode for 5 minutes. 4. To exit emergency mode, press the END/PWR key H. COMPLIANCE WITH OTHER FCC REGULATIONS OPERATING PROCEDURESNever violate any of the following Rules and Regulations of the FCC when using your Cellular Phone. Such violations are punishable by fine, imprisonment or both. • Never use obscene, indecent, or profane language.• Never use your Cellular Phone to send false distress calls.• Never wiretap or otherwise intercept a phone call, unless you have first obtained t he consent of the parties participating in the call. • Never make any anonymous calls to annoy, harass, or molest other people.• Never charge another account without authorization, to avoid payment for s ervice. • Never willfully or maliciously interfere with any other radio communications.• Never refuse to yield the line when informed that it is needed for an Emergency C all. Also, never take over a line by stating falsely that it is needed for an emergency. AVOID POTENTIAL HEARING LOSSProlonged exposure to loud sounds (including music) is the most common cause of preventable hearing loss. Some scientific research suggests that using portable audio devices, such as portable music players and cellular telephones, at high volume settings for long durations may lead to permanent noise-induced hearing loss. This includes the use of headphones (including headsets, earbuds and Bluetooth® or other wireless devices). Exposure to very loud sound has also been associated in some studies with tinnitus (a ringing in the ear), hypersensitivity to sound and distorted hearing. Individual susceptibility to noise-induced hearing loss and other potential hearing problems varies.
172 173 02 01 02 03 04 05 The amount of sound produced by a portable audio device varies depending on the nature of the sound, the device, the device settings and the headphones. You should follow some commonsense recommendations when using any portable audio device: • Set the volume in a quiet environment and select the lowest volume at which y ou can hear adequately. • When using headphones, turn the volume down if you cannot hear the people speaking near you or if the person sitting next to you can hear what you are listening to. • Do not turn the volume up to block out noisy surroundings. If you choose to l isten to your portable device in a noisy environment, use noise-cancelling headphones to block out background environmental noise. • Limit the amount of time you listen. As the volume increases, less time is r equired before your hearing could be affected. • Avoid using headphones after exposure to extremely loud noises, such as c oncerts, that might cause temporary hearing loss. Temporary hearing loss might cause unsafe volumes to sound normal. • Excessive sound pressure from earphones can cause hearing loss.• Do not listen at any volume that causes you discomfort. If you experience ringing i n your ears, hear muffled speech or experience any temporary hearing difficulty after listening to your portable audio device, discontinue use and consult your doctor. YOU CAN OBTAIN ADDITIONAL INFORMATION ON ThIS SUBjECT FROM ThE FOLLOWING SOURCES: A ME RICAN ACA DEMY OF AUD IOLOGY 11730 Plaza American Drive, Suite 300 Reston, VA 20190 Voice: 800-AAA-2336 Email: [email protected] Internet: http://www.audiology.org/Pages/default.aspx NATIONAL INSTITUTE ON DEAFNESS AND OThER COMMUNICATION DISORDERS NATIONAL INSTITUTES OF hEAL T h 31 Center Drive, MSC 2320 Bethesda, MD USA 20892-2320 Voice: (301) 496-7243 Email: [email protected] Internet: http://www.nidcd.nih.gov/health/hearing CENTERS FOR DISEASE CONTROL AND PREVENTION 1600 Clifton Rd. Atlanta, GA 30333. USA Voice: 1-800-CDC-INFO (1-800-232-4636) Internet: http://www.cdc.gov/niosh/topics/noise/default.html
174 175 02 01 02 03 04 05 FCC COMPLIANCE INFORMATIONThis device complies with Part 15 of FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) Th is device must accept any interference received. Including interference that may cause undesired operation. INFORMATION TO ThE USERThis equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful Interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful Interference to radio communications. However, there is no guarantee that interference will not occur in a particular Installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. In crease the separation between the equipment and receiver. • Connect the equipment into an outlet of a circuit different from that to which t he receiver is connected. • Consult the dealer or an experienced radio/TV technician for assistance. CAUTION: Changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Connecting of peripherals requires the use of grounded shielded signal cables. RECYCLE YOUR CELL PHONE!Carriers marketing this cell phone have an in-store phone take-back program. Consumers can drop off their used wireless devices to specified carrier retail outlets for recycling purposes. For a list of carrier members and collection sites, visit the cellular industry’s recycling website www.recyclewirelessphones.com. To mail in your old wireless device to PCD Personal Communications for recycling purposes, simply package your old wireless device and any accessories (including discharged batteries) in appropriate shipping materials and mail to: For Recycling Personal Communications Devices, LLC555 Wireless Blvd. Hauppauge, NY 11788 Wireless phones also can be donated to the Wireless Foundation’s DONATE A PHONE® CALL TO PROTECT® campaign. This charitable cause collects wireless phones to benefit victims of domestic violence. All donated phones are tax deductible. You may mail the phone to: CALL TO PROTECT2555 Bishop Circle West Dexter, MI 48130 OR Drop the phone off at a local collection center. For a list of collection centers, visit www.wirelessfoundation.org/CalltoProtect/dropoff.cfm Before returning any wireless device for recycling purposes, please remember to terminate your service on the device, clear the device of any stored information and remove the device’s SIM card, if it has one (please contact your wireless provider to find out if your device contains a SIM card and for assistance on how to remove it).
176 177 02 01 02 03 04 05 12 MONTH LIMITED WARRANTYPersonal Communications Devices, LLC. (the “Company”) warrants to the original retail purchaser of this handheld portable cellular telephone, that should this product or any part thereof during normal consumer usage and conditions, be proven defective in material or workmanship that results in product failure within the first twelve (12) month period from the date of purchase, such defect(s) will be repaired or replaced (with new or rebuilt parts) at the Company’s option, without charge for parts or labor directly related to the defect(s). The antenna, keypad, display, rechargeable battery and battery charger, if included, are similarly warranted for twelve (12) months from date of purchase. This Warranty extends only to consumers who purchase the product in the United States or Canada and it is not transferable or assignable. This Warranty does not apply to: (a) Pr oduct subjected to abnormal use or conditions, accident, mishandling, neglect, unauthorized alteration, misuse, improper installation or repair or improper storage; (b) Pr oduct whose mechanical serial number or electronic serial number has been removed, altered or defaced; (c) Da mage from exposure to moisture, humidity, excessive temperatures or extreme environmental conditions; (d) Da mage resulting from connection to, or use of any accessory or other product not approved or authorized by the Company; (e) De fects in appearance, cosmetic, decorative or structural items such as framing and nonoperative parts; (f) Pr oduct damaged from external causes such as fire, flooding, dirt, sand, weather conditions, battery leakage, blown fuse, theft or improper usage of any electrical source. The Company disclaims liability for removal or reinstallation of the product, for geographic coverage, for inadequate signal reception by the antenna or for communications range or operation of the cellular system as a whole. When sending your wireless device to Personal Communications Devices for repair or service, please note that any personal data or software stored on the device may be inadvertently erased or altered. Therefore, we strongly recommend you make a back up copy of all data and software contained on your device before submitting it for repair or service. This includes all contact lists, downloads (i.e. third-party software applications, ringtones, games and graphics) and any other data added to your device. In addition, if your wireless device utilizes a SIM or Multimedia card, please remove the card before submitting the device and store for later use when your device is returned, Personal Communications Devices is not responsible for and does not guarantee restoration of any third-party software, personal information or memory data contained in, stored on, or integrated with any wireless device, whether under warranty or not, returned to Personal Communications Devices for repair or service. To obtain repairs or replacement within the terms of this Warranty, the product should be delivered with proof of Warranty coverage (e.g. dated bill of sale), the consumer’s return address, daytime phone number and/or fax number and complete description of the problem, transportation prepaid, to the Company at the address shown below or to the place of purchase for repair or replacement processing. In addition, for reference to an authorized Warranty station in your area, you may telephone in the United States (800) 229-1235, and in Canada (800) 465-9672 (in Ontario call 416-695-3060).