Casio Cassiopeia E 200 Pocket PC Users Guide
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61 Screen is hard to read If you’re having a hard time viewing a document in Notes, try changing the size of the view. To do this, tap a zoom percentage on the Tools menu. In Pocket Word and Pocket Excel, on the View menu, tap Zoom and then select a zoom percentage. In Pocket Internet Explorer, on the View menu, tap Text Size and then select a size. If you’re having a hard time viewing Pocket Outlook data, try enlarging the display font. To do this within Calendar, Tasks, or Contacts, tap Tools, then Options, and then select Use large font. Inaccurate response to stylus taps Adjust the touch screen to respond more accurately to screen taps. Tap and then Settings. On the System tab, tap Align Screen. You can also launch the touch screen alignment procedure by holding down the Power button and pressing the Action control. Slow or no response Reset the Pocket PC. See “Reset the Pocket PC and clear memory,” earlier in this appendix. Infrared (IR) connection problems If you are unable to use IR to transfer information, try the following: •Transfer only one file or no more than 25 contact cards at a time. •Orient the IR ports so there is a straight, unobstructed path between, and so they are no further than 20cm apart. •Make sure nothing is between the two IR ports. •Adjust the room lighting. Some types of light interfere with IR connections. Try moving to a different location or turning off some lights. Modem connection problems You may encounter the following problems when using a modem. Additional troubleshooting information is available in Connections Help on the Pocket PC and ActiveSync Help on the desktop computer. Can’t dial out •Remove your Pocket PC from the cradle or disconnect the cable. You cannot connect using a modem if your Pocket PC has an active connection with the desktop computer. •Verify that the modem is firmly seated and connected to your Pocket PC and the telephone jack. •Make sure the telephone line is analog. (Analog telephone lines transmit data in analog instead of digital form. Your home telephone line is most likely analog, while office telephone lines are often digital.) •If you create a modem connection for an external modem, select Hayes Compatible on COM1 as your modem. If you are using a modem card, select the modem card as your modem. •To use an external modem, you need to use a NULL modem cable and appropriate adapters to connect the external modem to your Pocket PC. •Make sure the modem is waiting for a dial tone. Tap and then Settings. On the Connections tab, tap Connections. Under The Internet settings or Work settings, select your setting and tap Modify. Tap your connection and tap Next twice. Make sure Wait for dial tone before dialing is selected.
62 •For international calls, allow more time for the call to go through. Tap and then Settings. On the Connections tab, tap Connections. Under The Internet settings or Work settings, select your setting and tap Modify. Tap your connection and tap Next twice. Clear Cancel the call if not connected within or increase the number of seconds allowed. Can dial out but can’t make a proper connection •Make sure the network to which you are trying to connect supports the Point-to-Point Protocol (PPP). Your Internet service provider or network administrator can verify this. •Verify that the location is correct. Tap and then Settings. On the Connections tab, tap Connections. On the Dialing Locations tab, make sure that Location reflects your current location. Tap Dialing Patterns to make sure the correct sequence of numbers is being dialed. For information on dialing patterns, see Connections Help on the Pocket PC. •Verify that you are using the right phone number for the modem you are trying to reach Tap and then Settings. On the Connections tab, tap Connections. Under The Internet settings or Work settings, select your setting and tap Modify. Tap your connection and then Next and double-check the phone number you are trying to reach. Connection is unreliable •Make sure the modem is firmly seated and connected to your Pocket PC and the telephone jack. •Disable call waiting. Tap and then Settings. On the Connections tab, tap Connections. On the Dialing Locations tab, select Disable call waiting. Then enter the disable code specified by your telephone company. Network connection problems The following solutions may help if you encounter problems when using a network card for network connections. Additional troubleshooting information is available in Connections Help on the Pocket PC and ActiveSync Help on the desktop computer. •Verify that you have an Ethernet card that is compatible with your Pocket PC. •Verify that you have added necessary server information. Tap and then Settings. On the Connections tab, tap Network Adapters. Tap your installed adapter (usually your Ethernet card’s name), tap Properties, and enter any necessary information. Most networks use DHCP, so you should not have to change these settings unless your network administrator instructs you to do so. •If Network Connection isn’t listed as a connection method in the ActiveSync dialog box when starting synchronization, wait a few minutes and try again. Also, if synchronization does not start right away, the network is probably busy, and it may take a minute for your Pocket PC to connect to the network. •Make sure that the proper drivers for your card are installed on the Pocket PC. For more information, see the owner’s manual for the network card. •Verify with your network administrator that your user name and password are correct. •Verify with your network administrator that the network you are trying to connect to is available, or try to connect to it from another computer. •You may need to change the Pocket PC name if you are trying to connect to a network and cannot because another Pocket PC with the same name is already connected. To change the Pocket PC name, tap and then Settings. On the System tab, tap About, and then the Pocket Device ID tab.
63 Cable and cradle connection problems The following solutions may help if you encounter problems when connecting to your desktop computer. Additional troubleshooting information is available in Connections Help on the Pocket PC and ActiveSync Help on the desktop computer. •Ensure the Pocket PC is turned on. •If a modem or Ethernet card is inserted into your Pocket PC, remove it. •Ensure that you do not have any other active connections. Tap and then Today. Tap or at the bottom of the screen and then Disconnect. •Ensure the cable is securely plugged into the COM port or USB port on your desktop computer. Use the cable that came with the Pocket PC without any extra cables or extenders attached. •Plug the other end of the cable securely into the correct port on your Pocket PC. If you are using a cradle, push your Pocket PC securely into the cradle.
64 INDEX A AC adapter 58 account 46, 54 ActiveSync 20, 22 Agenda 24 Appointments 24 AvantGo Channels 49 B Back up 22 Backup 8 batteries 8, 58 Block Recognizer 13 C Calendar 24 call waiting 62 Channels 49, 50 Character Recognizer 11 COM port 63 Command Bar 8, 10 Connect 48, 52, 53 Contacts 27 conversion 15 cradle 22, 56, 63 Customize 19 D Dialing 54 Drag 7 drawing 16, 39 E E-mail 31 Exchange 24, 31, 46 I Inbox 31 Input Panel 12 Internet Explorer 48 ISP 31, 48, 52 L Letter Recognizer 13 M mail service 56Meetings 24 Menu 11 Microsoft Exchange 31, 46 Microsoft Outlook 24 Microsoft Pocket Outlook 24 Microsoft Reader 43 Mobile Favorites 48 MSN Messenger 46 My Text 18 N Navigation Bar 10 Notes 30 O Owner 19 P Password 19, 59 Pocket Excel 40 Pocket Internet Explorer 48 Pocket Outlook 24 Pocket Word 36 Pop-up Menu 11 Power 19, 58 R Recognize 11, 13 recording 17, 39 Remove Programs 21 S soft keyboard 11, 12 Start menu 21 Stylus 7 Synchronization 22 T Tap 7 Tap-and-hold 7 Tasks 29 Transcriber 13 Today Screen 7 W Windows Media Player 42
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