Canon scanner CanoScan LiDE 220 User Manual

							Scanned Image Is Surrounded by Extra White Areas
Check Specify the scan area.
Click 
 (Auto Crop) in whole image view of ScanGear (scanner driver) to automatically display the cropping
frame (scan area) according to the item size.
You can also manually specify the scan area in thumbnail view or when there are white margins along the item
(for example, in photos), or when you want to create custom cropping frames.
Adjusting Cropping Frames in the Image Stitch Window
Note
•
Refer to "Adjusting Cropping Frames (ScanGear)" for your model from Home of the  Online Manual for how
to adjust cropping frames with ScanGear (scanner driver).
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							Cannot Scan at the Correct Size
Check Make sure that the items are placed correctly.
Placing Items (When Scanning from a Computer)
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							Item Is Placed Correctly, but the Scanned Image Is Slanted
Check When  Document  or Magazine  is selected for  Select Source, deselect the
Correct slanted text document  checkbox and scan the item again.
Settings (Document Scan) Dialog Box
Settings (Custom Scan) Dialog Box
Settings (PDF) Dialog Box
Settings (SEND) Dialog Box
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							Scanned Image Is Enlarged (Reduced) on the Computer Monitor
Check 1 Change the display setting in the application.
Refer to the application's manual for details. If you have any questions, contact the manufacturer of the application.
Note
•
You cannot reduce the image size in Paint. To reduce the display size, open the images in an application.
Check 2  Change the resolution setting in ScanGear (scanner driver) and scan again.
The higher the resolution, the larger the resulting image will be.
Resolution
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							Software Problems
The E-mail Client You Want to Use Does Not Appear in the Screen for Selecting
an E-mail Client
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							The E-mail Client You Want to Use Does Not Appear in the Screen
for Selecting an E-mail Client
Check  Check that the e-mail client's MAPI is enabled.
Refer to the e-mail client's manual for how to set MAPI.
If the problem is not solved even when MAPI is enabled, select  None (Attach Manually) in the screen for
selecting an e-mail client, then manually attach the image to the outgoing e-mail.
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							Problems with Installation/Downloading
Cannot Install the MP Drivers
The Found New Hardware Screen Appears When the Scanner Is Connected to a
Computer
Installation Is Unsuccessful (Insufficient Free Hard Disk Space)
Installation Is Unsuccessful (Insufficient Memory)
About Inkjet Printer/Scanner/Fax Extended Survey Program
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							Cannot Install ScanGear (Scanner Driver)If the installation does not start even after the Setup CD-ROM is insertedinto your computer's disc drive:
Start the installation following the procedure below.1.
Follow the procedures as shown below.
•
In Windows 8.1 or Windows 8, select the  Explorer icon in taskbar on Desktop, then select
Computer  from the list on the left.
•
In Windows 7 or Windows Vista, click  Start then  Computer .
•
In Windows XP, click  Start then  My Computer .
2.
Double-click the  CD-ROM  icon on the displayed window.
If the contents of the CD-ROM are displayed, double-click  MSETUP4.EXE.
If you cannot install ScanGear (scanner driver) from the Setup CD-ROM, download and install the MP Drivers from the web page.
Note
•
If the CD-ROM icon is not displayed, try the following:
•
Remove the CD-ROM from your computer, then insert it again.
•
Restart your computer.
If the icon is not yet displayed, try different discs and see if they are displayed. If other discs are displayed, there is a problem with the Setup CD-ROM. In this case, contact the service center.
If you are unable to proceed beyond the Scanner Connection:
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							Note•
The scanner is not detected. Check the connection. may be displayed depending on the
computer you use.
Check 1  Make sure that the USB cable is securely connected to the machine and the
computer.
Check 2  Disconnect the USB cable from the machine and the computer, then connect
it again.
Check 3  If you cannot resolve the problem, follow the procedure below to reinstall
ScanGear.
1.
Click  Cancel .
2.
Click Start Over  on the Installation Failure  screen.
3.
Click Exit on the "CanoScan XXX" screen (where "XXX" is the model name), then remove the Setup CD-
ROM.
4.
Disconnect the USB cable from the machine and the computer.
5.
Restart your computer.
6.
Make sure that you have no application running.
7.
Insert the Setup CD-ROM again, then install ScanGear.
In other cases: Reinstall ScanGear.
If ScanGear was not installed correctly, uninstall the  CanoScan XXX Scanner Driver (where "XXX" is the
model name), restart your computer, and then reinstall ScanGear. To uninstall the  CanoScan XXX
Scanner Driver , start the uninstaller from  Control Panel.
When reinstalling ScanGear, install it from the Setup CD-ROM or MP Drivers from the web page.
Note
•
If the installer was forced to be terminated due to a Windows error, the system may be in an unstable condition and you may not be able to install ScanGear. Restart your computer before reinstalling.
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							The Found New Hardware Screen Appears When the Scanner Is
Connected to a Computer
Check  The scanner may have been connected before installing the applications from
the Setup CD-ROM or the web page.
Disconnect the USB cable from the computer, then click  Cancel in the Found New Hardware  (Windows XP:
Found New Hardware Wizard ) screen to close it. Then install the applications from the Setup CD-ROM or the
web page.
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