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Canon recording software RM9 V10 User Manual

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Page 101

Operate the Camera
101
Day-to-Day Operations
6
„Use Pan/Tilt/Zoom from the Video Window
You can also use the pan/tilt/zoom feature from the video 
window.
➀Display area
Drag on the area to change the camera angle. Click on 
the area to move the camera angle to that point.
➁Zoom slider
Change the zoom position using the slider or [+]/[-]. 
Click [+] or drag the slider up to move toward the 
telephoto position. Click [-] or drag the slider down to 
move toward the wide-angle position.
Pan/tilt/zoom is...

Page 102

102
Change the Camera Angle Using a 
Panorama Image
Change the camera angle by specifying a position on a 
panorama image.
The frame is yellow when you have control of the 
camera. Drag the frame to change its size and zoom 
the camera in/out.
Drag the center of the frame to move the frame and 
change the camera angle.
If you draw a rectangle anywhere on the panorama 
image, the frame is redrawn at that location and the 
camera angle and zoom change correspondingly.
The frame is blue when you do not have...

Page 103

Operate the Camera
103
Day-to-Day Operations
6
➅[Settings]
Displays the [Silence Detection Settings] dialog box.
➆Hide options button
Hides the options of the [Audio] panel.
Cannot send live audio from the RM Viewer. To send live 
audio, use the Administrator Viewer included with the 
camera.
„ Silence Detection Settings
Select the [Use silence detection to reduce network 
traffic] check box on the [Audio] panel to set the silence 
detection sensitivity.
Click [Settings] to display the [Silence Detection...

Page 104

104
View a Live Event
You can display past events in the [Live Events Log] 
window.
When the Viewer starts, you can open the [Live Events 
Log] window to show all events that occurred within the 
last hour. The top row in the list shows item names. You 
can sort events in the list by clicking   in a column to 
specify the item to sort by and the sorting order.
Note
 Click [Window] > [Live Events Log] to display the [Live Events 
Log] window
 You can change the display priority for the [Live Events Log]...

Page 105

Check Events
105
Day-to-Day Operations
6
Search for Events
You can search past events and play back the event.
➀[Description]
Enter the search criteria (event, camera, priority, 
camera tag, or host name).
➁[When]
Specify the period in which the target event occurred 
([Today], [Last 2 Days], [This Week], [This Month], 
[This Year], and [All Dates]).
➂[Search] and [Stop]
Start searching or stop a search in progress using 
these buttons.
➃[Advanced Search]
Click to specify detailed search criteria....

Page 106

106 

Page 107

Chapter 7
Operation and 
Management
❏ Error and warning level events
❏ How to check the status of the Storage Server
❏ Disk space management 

Page 108

108
Events Indicating Errors or Warning Levels and Corresponding Actions
You can check events to determine if errors related to the Storage Server status have occurred.
When an event indicating an error or a warning level occurs, it is immediately displayed in the event panel or timeline. Take 
the appropriate action for the event.
*1 See “Disk Space Management (Important)” (p. 110).
Storage Server Health Check
Event TypeMessageEvent ExplanationCorresponding Action
Low disk space 
notification *...

Page 109

Storage Server Health Check
109
Operation and Management
7
Status Bar
The status bar displays the Viewer processing status and 
load. You can check CPU usage to determine the load on 
your computer.
If the status bar is not displayed, you can display it by 
clicking [View] > [Status Bar].
System Information
To get the detailed video processing status of the Storage 
Server, click [Window] > [System Information] to display 
the [System Information] dialog box. If system operation is 
unstable or you are...

Page 110

110
The Storage Server monitors the disk space and responds 
according to the amount of available space.
„Action When the Low Remaining Disk Space 
Notification Level is Reached
The Storage Server issues an event when the disk space 
available for recording (i.e. available space relative to the 
maximum disk space used) goes below a certain level.
If [Maximum Disk Space Used] is not set, the drive 
capacity of the disk that stores the recording file is 
considered to be the maximum disk space.
Note
On...
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