Canon projector REALiS SX800 User Manual

							131Setting Network (SX80 II)
Connecting the Projector to Network (SX80 II)
4If the SMTP mail server authentication is required, click [Mail auth], enter appropriate 
values in the following field, and click the [OK] button.
Select one of the following four authentication method in [Mail authentication]. Select 
[OFF] if the mail authentication is not required (the factory default is [OFF]).
[LOGIN (SMTP authentication)], [CRAM-MD5 (SMTP authentication)],
[USER/PASS (POP before SMTP)], [APOP (POP before SMTP)]
Setting items:
[User name]: The user name for the mail authentication
[Password]: The password for the mail authentication
[Confirm password]: The password for confirmation
[POP3 server IP address]: The IP address of the POP3 server
[POP3 server port number]: The port number of the POP3 server 
(The factory default: 110)
[
POP before SMTP response time]: The wait time between the POP3 authentication and 
the transmission to the SMTP mail server 
(millisecond, the factory default: 300) 
						

							Setting Network (SX80 II)
132
5If you want to monitor the projector, click [SNMP], enter appropriate values in the fol-
lowing field, and click the [OK] button.
Select one of the following four SNMP version in [SNMP]. Select [OFF] if you dont 
want to monitor the projector.
(The factory default: [OFF])
[V1], [V2c], [V3 (MD5)], [V3 (DES, MD5)]
Setting items:
[Receive community]: The name of the community (user)
[Password]: The password for the community setting
[Confirm password]: The password for confirmation
[SNMP trap]: Conditions for sending the SNMP trap
[Trap IP address]: The IP address to which the SNMP trap is sent
[Trap community]: The name of the community (user) to which the SNMP 
trap is sent
What is the SNMP Agent Function?
This projector supports the SNMP (Simple Network Management Protocol) agent 
function that monitors the status of the projector. SNMP consists of the manager (a 
monitoring tool, your PC) and agent (a monitored target, the projector).
The information exchange group via SNMP is called a community. The message 
which tells the status of the agent is called a SNMP trap.
This projector has the following SNMP traps:
 Cold start: it tells the SNMP agent is under initialization.
 Warm start: it tells the SNMP agent is under reset (at the SNMP ver-
sion upgrade).
 Authentication failure: it tells that it failed the SNMP authentication.
 Faulty lamp: it tells that a lamp-related error was occurred.
 Faulty power supply: it tells that a power supply-related error was occurred.

Temperature abnormality:it tells that a temperature-related error was occurred.
 Lamp status change: it tells that the status of the lamp used time was 
changed.
 Faulty cooling fan: it tells that a cooling fan-related error was occurred.
 Faulty lamp cover: it tells that a lamp cover-related error was occurred. 
						

							133Setting Network (SX80 II)
Connecting the Projector to Network (SX80 II)
6Click [Projector info] and enter the projector name.
 You can input 1 to 63 alphanumeric characters.
 The factory default is [SX80 MarkII].
7Click [Location], enter the projector location, and click the [OK] button.
 You can input up to 63 alphanumeric characters.
 The factory default is blank.
8Click [Apply] when you have completed each menu.
Click the [OK] button when the following dialog box is displayed.
The network setting of the projector is now completed.
 Filter message: it tells that the air filter has reached its replacement tim-
ing.
 Unknown: it tells that an unknown error was occurred.
Make sure to install the SNMP manager program on your PC before using the SNMP 
agent function.
Authentication and Encryption Protocols
SNMP V3 for the projector uses the DES-CBC for the authentication and encryption 
protocols. 
						

							Setting Network (SX80 II)
134
If you want to test the error report transmission, click [Send test mail].
■Resetting the Network Setting
1Click [Initialize] in the menu screen.
2Click the [OK] button when the following dialog box is displayed.
If you want to restore to the factory setting from the projector, perform [Network set-
ting initialization] from the menu. 
						

							135Setting Network (SX80 II)
Connecting the Projector to Network (SX80 II)
■Error Notification Message
It sends the following message when an error occurs in the projector.
Error list
* Contact your Canon dealer.Errors related to 
temperatureError name Temperature abnormality
Te x tThe temperature inside the projector is too high for some 
reason or the outside air temperature is higher than the 
specified one. If the problem is inside the projector, 
check whether the projector is installed and operated 
normally, turn off the projector to cool its inside, and retry 
projection. If the same warning occurs again, the projec-
tor may be defective. Contact your dealer.
Errors related to 
the lampError name Faulty lamp
Te x tThe lamp has burnt out. Replace the lamp with a new 
one. If the same warning occurs again, the lamp drive 
circuit may be defective. Contact your dealer.
Errors related to 
the lamp coverError name Faulty lamp cover
Te x tThe lamp cover is open. Check whether the lamp cover 
is installed properly. If it is installed properly, the lamp 
cover detection switch may be defective. Contact your 
dealer.
Errors related to 
the cooling fanError name Faulty cooling fan
Te x tThe cooling fan or another component may be defective. 
Contact your dealer.
Errors related to 
the power supplyError name Faulty power supply
Te x tThe voltage of part of the power supply is abnormally 
high or any other problem has occurred in the power 
supply. Contact your dealer.
Other types of 
errorsError name Unknown Error
Text Codes in hexadecimal numbers* 
						

							Setting Network (SX80 II)
136
■Projector Control
1Click the [Projector control] button on the network setting screen.
The projector control screen appears.
Controlled items:
[Power]: Turn ON/OFF the projector (P49, P68)
[Input]: Select an input signal (P54)
[Aspect]: Select an aspect ratio (P62)
[Image mode]: Select an image mode (P67)
[Blank]: Blank out the image temporarily (P70)
[Mute]: Mute the sound temporarily (P71)
[Auto setup]: Perform the auto setup function (P52)
[Auto PC]: Perform the auto PC function (P57)
 For [Input], [Aspect], and [Image mode], select an item and click the [Apply] button.
 Click the [Refresh] button to display the latest information.
 Click the [Back] button to return to the network setting screen.
 Do not use the [Back], [Forward], or [Refresh] button on your web browser when you con-
trol the projector. Using the web browser buttons may cause the projector to be malfunc-
tioned. Be sure to use the buttons on the network setup window.
 Before terminating control of the projector, press the [Refresh] button to check whether 
the new setting is properly updated or not. 
						

							137
Table of Contents
Safety Instructions
Before Use
Projecting an Image 
Useful Functions Available During a Presentation
 
Setting Up Functions from Menus
Projecting an Image from a Digital Camera or an 
USB Flash Memory (SX80 II)
Connecting the Projector to Network (SX80 II)
Appendix
Index
Appendix 
						

							138
Troubleshooting
WARNING Lamp Flash Patterns
The WARNING lamp on the Control Panel flashes in red after the projector is turned off 
when there is a trouble in the projector.
 Wait until the cooling fan stops and disconnect the power plug from the AC outlet 
before dealing with the trouble.
Flash Pattern Meaning Countermeasure
One flash Temperature, 
abnormalityThe temperature inside the projector is too high for some reason 
or the outside air temperature is higher than the specified one. If 
the problem is inside the projector, check whether the projector 
is installed and operated normally, unplug the projector from the 
power outlet to cool down the inside of it and retry projection. If 
the air intake or exhaust vent is blocked, remove the obstacle. If 
the same warning occurs again, the projector may be defective. 
Contact your dealer.
Two flashes Faulty lamp The lamp has burnt out. Replace the lamp with a new one. If the 
same warning is experienced again, the lamp drive circuit may 
be defective. Contact your dealer.
Three flashes Faulty lamp 
coverThe lamp cover is open. Unplug the projector from the power 
outlet, then install the lamp cover and turn on the projector 
again.
If the lamp cover has been installed properly, the lamp cover 
detection switch may be defective. Contact your dealer.
Four flashes Faulty cooling 
fanThe cooling fan or another component may be defective. 
Unplug the projector from the power outlet, then plug it to the 
outlet and turn on the projector again. Contact your dealer if the 
same warning is given.
Five flashes Faulty power 
supplyThe abnormal voltage is applied to some parts in the power 
supply or any other failure may be occurred. Unplug the projec-
tor from the power outlet, then plug it to the outlet and turn on 
the projector again. Contact your dealer if the same warning is 
given. 
						

							139Troubleshooting
Appendix
Symptoms and Solutions
■You cannot turn on the projector.
■You cannot project an image from the projector.
Cause Countermeasure
The power cord is not connected 
correctly.Check whether the power cord is connected correctly. (P49)
Check that [Key lock] is not enabled. (P105)
The power cord has just been con-
nected.You cannot turn on the projector until the POWER indicator 
turns red after connecting the power plug. (P49)
The lamp cover is open.
Unplug the power cord from the power outlet and correctly 
install the lamp cover and then turn on the projector again.
The safety device has activated 
because you put the projector in 
the carrying bag during the cooling 
fan was rotating.When the safety device is active, the POWER lamp does not 
turn on when you connect the power cord. You cannot 
release the safety device. Contact your dealer.
The safety device is activated 
because the air intake or the 
exhaust vent is blocked and the 
internal temperature of the projec-
tor is increased.When the safety device is active, the POWER lamp does not 
turn on when you connect the power cord. You cannot 
release the safety device for safety reason. Remove any 
obstacle that is blocking the air intake or exhaust vent and 
contact your dealer.
Cause Countermeasure
Any connection cable is con-
nected incorrectly.Check whether the projector is connected to the computer or 
AV equipment correctly. (P38, P39, P54)
20 seconds have not passed since 
the projector was turned on.
When the projector is turned on, the Opening window is dis-
played for approximately 20 seconds. 
To project an image 
immediately, press the OK button on the remote control or 
top control. (P49)
No image is sent from the AV 
equipment.Check that an image is played on the connected digital 
camera, video camcorder, DVD, etc.
The wrong video terminal or signal 
type is selected.Check that the correct video terminal and signal type are 
selected. (P38, P39, P54)
No input signal type has been 
selected.Press the INPUT button to select an appropriate input signal 
type. (P55)
The video signal type is incorrect. Check whether the selected signal type is correct. (P80, 
P81, P150)
The BLANK function has been 
selected.Press the BLANK button on the remote control. (P70)
No image is sent due to the prob-
lem in the computer.Turn on the projector and computer in this order again. 
						

							Troubleshooting
140
■A digital camera or USB flash memory is not recognized. (SX80 II)
■You cannot hear sound.
Cause Countermeasure
The external monitor output is not 
set on the notebook computer cor-
rectly.Turn on the external monitor output on the notebook com-
puter. To turn on the external monitor output, press the [LCD] 
or [VGA] function key or a key with an icon for the external 
monitor, while holding down the [Fn] key on the keyboard of 
the notebook computer. (P51)
The combination of keys used to perform this operation varies 
among computer manufacturers. 
For more detailed informa-
tion, refer to the Users Manual that came with your com-
puter.
The displayed image is not the 
same as that displayed on the 
computer.Check whether the dual screen (multi-display) mode is 
selected on the computer. If the dual screen mode has been 
selected, change it to the simultaneous display mode on the 
computer.
The output setting method varies among computer manufac-
turers. For more detailed information, refer to the Users Man-
ual that came with your computer.
The lens cap is not removed. Remove the lens cap.
Cause Countermeasure
PictBridge is not supported. Equipment not supporting PictBridge is not recognized. 
Refer to the Users Manual for the relevant equipment. 
(P114)
The mass storage class is not sup-
ported.USB flash memory not supporting the mass storage class is 
not recognized. Refer to the Users Manual for USB flash 
memory. (P118)
Cause Countermeasure
The audio cable is not connected 
correctly.Check the cable connection of the audio cable. (P38, P39)
The MUTE function is enabled. Press the MUTE button on the remote control. (P71)
The volume level is adjusted to the 
minimum.Press the VOL button on the remote control or the VOL+ but-
ton on the top control to adjust the volume level. (P71)
An audio cable with a built-in resis-
tor is used.Use an audio cable without a built-in resistor.