Canon printer PIXMA SELPHY ES2 User Manual

Specification
91Appendix
Battery Pack NB-ES1L (sold separately) (SELPHY ES2 only)
Ty p eLithium ion battery
Nominal Voltage DC 22.2 V
Nominal Capacity 2000 mAh
Charge Cycles Approx. 300 times
Number of prints
*Postcard size paper: Approx. 50 sheets
L size paper: Approx. 50 sheets
Card size paper: Approx. 100 sheets
Operating
Temperatures 5 - 40 °C (41 - 104 °F)
Dimensions 140.0 x 60.0 x 22.0 mm (5.5 x 2.4 x 0.9 in.)
Weight Approx. 335 g (11.8 oz.)  

92Troubleshooting
Troubleshooting
This section has solutions for when the printer 
does not function as expected or an error symbol 
is displayed.  

93Troubleshooting
You Think There is a Problem
If the solutions below do not remedy your problem, contact the retail outlet or a Canon customer 
support center.
Printer and Power Source
Printing Problems
Power will not turn on
• Has the plug come out of the power outlet? (p. 22)
• Is the connector of the compact power adapter securely connected to the printers  DC IN terminal? (p. 22)
• Did you try pressing   for a long time? (p. 26)
Battery Pack
• Is the battery sufficiently charged? (p. 74)
• When...

You Think There is a Problem
94Troubleshooting
Cannot Print (continued from previous page)
• Does the camera battery have sufficient charge?Replace the battery with a fully charged (o r new) battery, or use the compact power 
adapter for the camera.
Printing from Computers
• Did you install the printer driver according to the correct procedures? (p. 62, 65)
• Is the printer connected directly to a port on the computer with the USB cable?
The printer may not operate correctly if it is connected to a USB...

You Think There is a Problem
95Troubleshooting
Paper Problems
Colors on the Computer Display and the Print Are Different
• Color generation methods are different for computer displays and printers. Moreover, the variance may be attributable to the environment in which the display 
is viewed (color and strength of the light), or to the displays color adjustment 
settings.
After using the computer to cancel a print in progress, an image that had 
already been printed was printed again when resumed...

96Troubleshooting
Error Messages
The power button of the printer blinks or lights red and a message is displayed on the LCD 
monitor if any error occurs during printing. If a problem occurs while the printer is connected to the 
camera, the cameras LCD monitor may display an error message.
Power Button
LCD Monitor
Blinks red
• An error (e.g. paper jam) preventing printing from restarting has occurred. Turn the  printer off then back on again, and try printing again.
• There is a problem with the battery...

Error Messages
97Troubleshooting
Ink Error
• Remove the cartridge from the printer, take up the slack in the ink sheet, and then reload the cartridge. If the cartridge is stuck in the printer, contact a Canon 
Customer Support center for assistance.
Recharge the printer battery
• Change it with a fully charged battery pack or recharge the battery pack. You can also use the printers compact power adapter.
Cannot print! / Could not print XX images
• The following images cannot be printed.- An image with a...

Error Messages
98Troubleshooting
This camera cannot print B/W 
Insert memory card to print
• Black and white printing is not possible when a camera is connected (except when (PictBridge) is displayed on the LCD monitor of the camera). Insert a memory 
card to print.
Cartridge has been changed
• The cartridge was changed for a cartridge of a different size after the print menu  was displayed. Insert a cartridge of the same size or change the print settings.
Cartridge has been changed
Trim Setting...

Error Messages
99Troubleshooting
Image too large.
• Images larger than 8,000 x 8,000 pixels, or 32 MB or larger files cannot be played back. Select another image. 
• When printing from a mobile phone (wirelessly), the maximum image file size that  can be transmitted is 3 MB (maximum file size varies depending on the mobile 
phone).
Incompatible JPEG.
• You attempted to play back or print an incompatible JPEG image. Select another image.
Memory card error
• Memory card has experienced an anomaly. Use...

Error Messages
100Troubleshooting
Image not compatible
• You attempted to put a speech bubble in an image smaller than 320 x 240 pixels or an image with a width-to-height-ratio narrower than 16:9. Select another image size 
that allows speech bubbles to be set.
Device Not Supported
• This displays when you attempt to conn ect an unsupported USB device, e.g. USB 
memory. Disconnect the USB device.
• This displays when you attempt to transfer an image from a mobile phone using  IrSimple. If your mobile...