Canon printer PIXMA SELPHY DS700 User Manual
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Troubleshooting 69 Printing is Blurred/Colors are Wrong/White Streaks appear note When the color is different from what is displayed on the TV or when it is not printed with your favorite color You can adjust the brightness, contrast, color hue when you print a photo. 1 Select Tool Box from the menu and then press the button. 2 Select Color adjust and then press the button. The Color adjust screen is displayed. Brightness ........... Press the and button to print a photo brighter and darker. You can print a photo brighter in the + direction and darker in the - direction. Contrast ............... Press the and button to print a photo with higher contrast and lower contrast. You can print a photo with higher contrast in the + direction and lower contrast in the - direction. Color hue..............Press the button to enhance the red colors and the button to enhance the yellow colors at the print. You can print a photo with the yellow colors enhanced in the Yellow direction and with the red colors enhanced in the Red direction. Possible CauseTry This Ink tank is not installed If an ink tank is not installed, install it. If an ink tank is installed, push the PUSH mark on the ink tank to ensure it has snapped firmly into place. Media type is not selected properlyEnsure that the media type selected in the Settings screen is the same type as the media type loaded on the printer. See “Specifying the Paper and Other Settings” on page 33. Print head nozzles clogged/Print head is misaligned Print the nozzle check pattern to check for uneven ink output.See “Printing the Nozzle Check Pattern” on page 56. • When a specific color is missing from the nozzle check pattern, clean the print head. If ink supply is uneven: See “Print Head Cleaning” on page 57. • Print head is misaligned. Align the print head. See “Aligning the Print Head” on page 59. If this does not solve the problem, ink tank may run out of ink. Replace the vacant ink tank. See “Replacing an Ink Tank” on page 60. Media not loaded with the print-side up Check that your paper is loaded with the correct print side facing up. note Follow the instructions packaged with your specialty media for loading and handling. 3 Press the and button to move among setting items. 4 Press the and button to display the selected item. 5 Press the button when the settings are completed. You can now print a photo with specified brightness and contrast.
Troubleshooting 70 Printed Surface is Scratched or Ink Blots Possible CauseTry This There are ink blots on the printed surface.Clean the paper feed roller. See “Paper Does Not Feed Properly” on page 68. There are ink blots on the back side of the printed surface.If the protrusions inside the printer are stained, open the cover of the printer and then wipe ink off the protrusions using a swab or the like as shown. Important Before cleaning, be sure to turned off the printer. Printed on the back side of the sheet/The roller inside the printer is extremely dirtyFollow the steps described below to clean the inside of the printer. 1. Ensure that the printer is turned on. 2. Load the Glossy Photo paper (4×6/ 101.6×152.4mm paper). 3. Hold the RESUME/CANCEL button down and release after the POWER lamp flashes five times, then feed the sheet of paper. After the cleaning is operated for a few seconds, the paper comes out. note If the problem remains after performing, repeat this procedure starting with step 1. If the problem remains, contact a Canon service representative. Important Check that your paper is loaded with the correct print side facing up. Inappropriate paper type usedCheck to see if the paper you are printing on is too thick or curled. See “Print Media to Avoid” on page 18. Note that smudging may occur at the top and bottom edges of the paper when using Borderless Printing. note If this does not solve the problem, set the paper thickness lever on the left. See “Paper Thickness Lever” on page 8. * Replace the paper thickness lever on the right after printing.
Troubleshooting 71 note Sets time to dry ink on the printing surface. In case the ink is still wet and the print surface becomes dirty, set longer time to dry ink. 1 Select Tool Box from the menu. 2 Select Ink drying wait time. 3 Select Long or Longer and then press the OK button. Curled paper used If all four corners or the printing surface of the paper is curled, the paper may become dirty or the paper may not feed properly. Use the paper after correcting paper curl as follows. (1)Face up the printing surface *1, and cover it with a non-printing regular paper to avoid damaging the surface. (2)Roll up the paper in a direction opposite to paper curl as the figure below. (3)Check the printing paper if paper curl is corrected within approximately 2 to 5 mm *2. It is recommended to print the curl-corrected paper one sheet at a time. Possible CauseTry This (1) (2) *1 *1 *2
Troubleshooting 72 Printer Does Not Start or Printer Stops During Print Jobs Possible CauseTry This Print head has overheated due to long periods of continuous printingStop printing and turn the printer off for at least 15 minutes to allow the print head to cool down. The print head tends to overheat when printing continuously for long periods of time. The print head is designed to automatically pause at line breaks before resuming printing in order to cool down. Caution The area around the print head can become extremely hot during extended print operation. Always avoid touching the print head and its peripheral components. Printing high-resolution photographsWait until the print job finishes. The POWER lamp flashes green while the print data is being processed. Printing photographs can take time. The infrared communication distance or the infrared port angle is incorrectPlace the printer at a distance of 7.9 inch/20 cm from the mobile phone. Ensure that the infrared ports are at a proper angle and there are no obstacles between them. Retry printing. The allowable distance and angle for infrared communication depend on the functions of the mobile phone in addition to environmental conditions. See “Printing Photos with Infrared Compatible Mobile Phones” on page 44.
Troubleshooting 73 Cannot Print Properly from the Digital Camera The following are the possible errors that may occur when printing directly from a digital still camera or digital video camcorder*, and the countermeasures to eliminate them. * Hereafter, the digital still camera and digital video camcorder are collectively called a digital camera or camera. note • PictBridge or Canon Bubble Jet Direct compatible digital cameras can be connected to your printer for direct printing. • This section describes errors that are indicated on Canon-brand PictBridge- or Bubble Jet Direct-compatible cameras. The error messages and operations may vary depending on the camera you are using. For errors on non-Canon PictBridge-compatible cameras, count the number of flashes the POWER lamp on the printer makes and check for the cause of the error and take the appropriate action. For details, See “Handling Error Messages” on page 67. • Connecting a digital camera not compatible with “PictBridge” or “Bubble Jet Direct” makes the POWER lamp on your printer flash nine times. In such a case, unplug the cable connecting the camera to the printer, press the RESUME/CANCEL button on the printer. • A communication time out occurs if printing takes a long time or if it takes too much time to send data. This may stop printing. In such a case, disconnect the cable between the printer and the camera, press the RESUME/CANCEL button on the printer, and reconnect the cable between the printer and the camera. Then, turn the camera on, if it does not automatically turn on. If the problem is still unresolved, select some other photo and check if it can be printed or not. • The print head nozzles may be clogged if printing becomes faint or colors are incorrect. See “When Printing Becomes Faint or Colors are Incorrect” on page 55. • If the paper is curled or its surface is scratched during printing, make sure that you are using the correct type of paper. If printed surface is scratched even if the appropriate media type is used, set the paper thickness lever on the left. See “Printing Maintenance” on page 55. • For the errors indicated on the camera and their solution, also refer to the user’s manual of the camera. For other troubles on the digital camera, contact the manufacturer.
Troubleshooting 74 *1: To resume printing, you can press the RESUME/CANCEL button on the printer instead of selecting Continue. *2: The waste ink absorber absorbs ink used at cleaning. Check the printer for proper operation. Camera Error MessageTry This Printer in use/Printer warming up• Photos are being printed from the computer. Wait until printing ends. The printer automatically starts printing the photos from the camera after completing the current printing. • Wait until warm-up ends. When it is ready, the printer starts printing automatically. No paper/Paper error Load the paper, and select Continue*1 in the display on your camera. Paper Jam Select Stop in the display on your camera to stop printing. Remove the jammed paper, load new paper, and press the RESUME/CANCEL button on the printer and retry printing. Printer cover open Close the cover on the printer. No print head The print head is defective or not installed. (The POWER lamp on the printer flashes five times.) Install a print head. See “Installing the Print Head” on page 5. If the print head has already been installed, press the POWER button to turn off the printer, and press the POWER button again to turn on the printer. If the same error occurs, the print head may be defective. Contact a Canon service representative. Waste tank (ink absorber*2) fullThe printer has a built-in waste ink absorber to hold the ink used during print head cleaning. This error message indicates that the waste ink absorber is nearly full. You can continue printing for a while by selecting Continue*1 in the display on your camera. However, because printing is disabled once the waste ink absorber becomes completely full, you are recommended to contact a Canon service representative as early as possible. No Ink Install an ink tank. Be sure to press the PUSH mark on the ink tank to ensure it is firmly seated. Printer error An error requiring servicing might have occurred (the POWER lamp on the printer flashes alternately orange and green). Select Stop in the display on your camera to stop printing. Disconnect the cable between the printer and the camera, turn off the printer, and unplug the power cord of the printer from the power supply. After a while, plug the power cord of the printer back in, turn on the printer, and then reconnect the camera to the printer. If the same error occurs, contact a Canon service representative.
Troubleshooting 75 Cannot Install the Printer Driver Possible CauseTry This Unable to proceed beyond the Printer Port ScreenReinstall the printer driver Other applications running in the backgroundOther applications opened on your computer can interfere with the installation routine. Close all open software applications before reinstalling the printer driver. See “Installing the Printer Driver” on page 49. Installation does not start automatically when the CD-ROM is inserted into the drive If printer driver installation did not start automatically when you inserted the CD-ROM into the CD-ROM drive: 1. Click Start and select My Computer. 2. Double-click the CD-ROM icon. For Windows 2000, open the My Computer window, and then double-click the CD-ROM icon. Double-click the CD-ROM icon on your desktop to start installation. Installation CD-ROM not working properlyEnsure that there are no problems with the Setup Software & User’s Guide CD-ROM. Use Windows Explorer to ensure that the CD-ROM can be read. Ensure that the CD-ROM icon is displayed on the desktop. If there is any problem with the CD-ROM, contact a Canon service representative. Installation procedure not followed correctlyInstall the printer driver again if you did not follow the installation procedure properly. See “Installing the Printer Driver” on page 49. If the installer was forced to terminate due to an error, remove the CD-ROM from the CD-ROM drive and restart your computer. Reinstall the printer driver. If this problem persists, contact a Canon service representative. Not supported OS is used Use a computer equipped on which Windows XP or Windows 2000 can operate. Use a Macintosh series computer equipped with USB interface on Mac OS X v.10.2.1 to v.10.3.x can operate. 1. Click Cancel. 2. Click Start Over on the Installation Failure screen. 3. Click Back on the Easy Install screen. 4. Click Exit on the Welcome screen, then remove the CD-ROM. 5. Turn the printer off. 6. Restart the computer. 7. Carefully follow the procedures described and reinstall the driver. See “Installing the Printer Driver” on page 49.
Appendix 76 Appendix Specifications Printer Printing resolution: 4800×1200 dpi. max. (Ink droplets can be placed in a pitch of 1/4800 inch at minimum. Supported only when printing with a computer.) Print speed Approx. 85 seconds * Based on printing Canon standard pattern on 4×6/101.6×152.4mm Photo Paper Plus Glossy with borderless print. Print speed may vary according to conditions of use such as print mode and image. Print width: 94.8mm max. (3.732in) (for Borderless Printing: 101.6mm/ 4.0 in) Resident print control mode: Canon extended mode Receive buffer: 42 KB Interface: USB/IrDA Ver. 1.2/ Direct Print Port/Video Out (NTSC model/PAL model) Acoustic noise level: Approx. 39 dB (A) (in the highest print quality mode) Operating environment: Temperature: 5 to 35°C (41 to 95°F) Humidity: 10 to 90%RH (no condensation) Storage environment: Temperature: 0 to 40°C (32 to 104°F) Humidity: 5 to 95% RH (no condensation) Power supply: AC 110-120 V, 50/60 Hz AC 220-240 V, 50/60 Hz Power consumption: Off: Approx. 1W Standby: Approx. 3 W Printing: Approx. 12 W Dimensions (with the paper support and paper output tray retracted):215mm/8.465in (W)×217mm/8.543in (D)×79mm/3.11in (H) Weight: Approx. 1.8 kg (4 lb.) Print Head: Cyan, Magenta, Yellow: 128 nozzles per each color (600 dpi) Ink Tank: Capacity (pages): Color (BCI-16 Color) approx. 75 *1 *1 Based on printing continuously Canon 24 standard images taken with the digital camera on 4×6/101.6×152.4mm paper with borderless print. Capacity (pages) may vary according to conditions of use such as print mode and image. Supported recording media: Compact Flash, Microdrive, Smart Media, Memory Stick, MagicGate Memory Stick, Memory Stick PRO, SD card, Multimedia card, xD-Picture Card*, Memory Stick DUO*, miniSD Card* * Can be used with the addition of a special adapter sold separately. Supported recording formats: JPEG (DCF/CIFF/Exif2.2 or earlier/JFIF), TIFF (Exif compliant), DPOF compliant
Appendix 77 Camera Direct Print „ Canon Bubble Jet Direct Compatible Paper: Card #1 (Photo Paper Pro 4×6 /101.6×152.4 mm), Card #2(Photo Paper Plus Glossy Photo Paper Plus Semi-gloss or Glossy Photo Paper 4×6 /101.6×152.4 mm), Card #3(not applicable), LTR (not applicable), A4 (not applicable) Layout Print: Standard: Borderless / with border, Index Print: 15-80 images Print Quality: Standard Image Optimize: Exif Print Date Print: Supported DPOF Functions: Ver. 1.00 compatible (Index print, number of copies, select images, print special characters (date)) „ PictBridge Paper size: Default (selections based on the printer setting), 10×15cm/4×6 (Photo Paper Plus Glossy/Photo Paper Pro/Glossy Photo Paper/Photo Stickers), 5.4×8.6cm/Credit Card (Glossy Photo Paper Credit Card Size)* Paper type: Default (selections based on the printer setting), Photo (Photo Paper Plus Glossy), Fast (Photo Paper Pro) Layout: Default (selections based on the printer setting), Borderless, Bordered When 4×6 is selected from “ Paper size”, 2-up, 4-up, 9-up, and 16-up options may be available in “ Layout”. Image optimize: Default (selections based on the printer setting), “VIVID”*, “NR” (Noise Reduction)*, “VIVID+NR”* * If using a Canon PictBridge-compatible camera, you can select it. Date print Default (Off: No printing) BJ Printer Driver Systems Requirements • Use a computer equipped on which Windows XP or Windows 2000 can operate. •USB interface • Available hard-disk space for printer driver installation (including temporary files) :50MB (including the capacity for the electric manual) USB operation can only be guaranteed on a PC with preinstalled Windows XP or Windows 2000. (This includes Windows XP or Windows 2000 upgraded from pre-installed Windows 98 or later)• Use a Macintosh series computer equipped with USB interface on Mac OS X v.10.2.1 to v.10.3.x can operate. • Available hard-disk space for printer driver installation:100 MB • The following functions are not supported when using Mac OS X v.10.2.1 to v.10.3.x - Photo Optimizer PRO - Poster Printing - Fit to Page Printing - Reverse Order Printing (except for Mac OS X v.10.3.x) Additional Systems Requirements for Electronic User’s Guide • 15 MB free hard disk space •Windows: Microsoft® Internet Explorer 5.0 or later. • Mac OS: Microsoft® Internet Explorer 5.0 or later, Safari 1.0 or later.
Appendix 78 Safety Precautions Please read the safety warnings and cautions provided in this manual to ensure that you use your printer safely. Do not attempt to use printer in any way not described in this manual. Warning You may cause an electric shock/fire or damage the printer if you ignore any of these safety precautions. Choosing a LocationDo not place the printer close to flammable solvents such as alcohol or thinners. Power supplyNever attempt to plug in or unplug the printer from the power supply when your hands are wet. Always push the plug all the way into the power outlet. Never damage, modify, stretch or excessively bend or twist the power cord. Do not place heavy objects on the power cord or universal AC Adapter. Never plug the printer into a power socket that is shared with other equipment (extension lead/cord, 2- or 3-way adapter, etc.). Never use the printer if the power cord is bundled or knotted. If you detect smoke, unusual smells or strange noises around the printer, immediately unplug the printer at the power supply and call for service. Periodically, unplug the printer and use a dry cloth to wipe off any dust or dirt collected on the plug and the power outlet. If the printer is placed at a location exposed to a lot of dust, smoke, or high humidity, the dust collected on the plug absorbs moisture and may cause insulation failure and fire. Cleaning the printerUse a damp cloth to clean the printer. Never use flammable solvents such as alcohol, benzene or thinners. If flammable solvents come in contact with electrical components inside the printer, it could cause a fire or electric shock. Always unplug the printer from the power outlet before cleaning the printer. If you accidentally switch the printer on while cleaning it, you could injure yourself or damage the printer. Maintaining the printerDo not attempt to disassemble or modify the printer. There are no user serviceable parts inside the printer. The printer contains high-voltage components. Never attempt any maintenance procedure not described in this guide. Working around the printerDo not use flammable sprays near the printer. This could cause a fire or electric shock if the spray comes into contact with electrical components inside the printer.