Canon printer PIXMA SELPHY CP710 User Manual

							
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Printing stopped midway.
The printer is not correctly 
connected to the camera.zConnect the cable correctly (p. 31).
The printer’s power button lights red without the camera’s LCD monitor displaying
any error message.
There is a malfunction in the 
printer.zRemove the paper from the paper-handling slot and take 
up any slack in the ink sheet. Turn the printer’s power off 
and turn it on again.
Print quality is not good.
You are not using the correct 
paper type.zUse the designated paper type.
Paper is loaded with the 
wrong side up.zLoad the paper correctly (p. 28).
The ink sheet or paper is 
dirty.zUse a clean ink sheet and clean paper.
Condensation has formed 
inside the printer.zWait for condensation to evaporate (p. 15).
Printed images are distorted.
The printer is too close to a 
TV, video game machine, or 
other electromagnetic 
source.zMove the printer so that it is at least 1 meter (3.3 ft.) away 
from the electromagnetic source.
The printer is too close to a 
stereo speaker, large motor, 
or other strong magnetic 
source.zMove the printer away from the strong magnetic source.
There is not enough ink left for the allotted sheets in the set.
You turned the printer’s 
power on and off repeatedly.zPlease avoid turning the printer’s power on and off 
needlessly.
You pulled on the ink sheet.zDo not pull on the ink sheet by force.
You tore or bent the paper’s 
perforated edges before 
printing.zDo not tear or bend the paper’s perforated edges.
You removed the ink 
cassette when paper run out 
while the printer was printing 
more than one sheet of 
paper.zLoad paper into the paper cassette without removing the 
ink cassette.
Nothing happens when the camera’s   ,  or SET button is pressed.
The printer has overheated.zWait for the printer to cool down.
Printing is in progress.zWait for the printer to finish printing.  
						

							
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Frequent paper jams.
The paper cassette is 
overloaded.zDo not load more than 18 sheets of paper into the 
cassette. Do not insert more than 12 sheets of wide size 
paper (100 x 200 mm (4 x 8 in.)) in the paper cassette.
The print output receptacle is 
too full.zDo not allow more than 9 sheets to accumulate in the 
receptacle.
Paper is creased or curled.zDo not use paper that is creased or curled.
Faint stripes appear in the print.
Dust has accumulated inside 
the printer.zRemove the dust inside the printer using the cleaner stick 
(p. 57).
“?” instead of the image is displayed on the LCD monitor. (CP710 only)
“?” is sometimes displayed 
depending on the image.zPrinting is sometimes unsuccessful if you try to print an 
image.
The image selected on the LCD monitor is not printed. (CP710 only)
When the list of images is printed, the index print contains an image displayed as “?”
instead of the image. (CP710 only)
You tried to print the 
following images:
- An image taken with a different camera or 
recorded in a different type
- An image altered by a 
computer
- An image data size that is 
too big
- An image whose data is 
corruptedzCheck the size of the image you are trying to print and the 
number of recorded pixels on the camera, and conver t the 
image to JPEG compressed type that can be displayed on 
the camera. Limit the size of image files to less than 8000 
x 6000 pixels.  
						

							
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Error Messages
The power button of the printer lights or blinks red if any error occurs during printing. If a 
problem occurs while the printer is connected to the camera, the camera’s LCD monitor 
may display an error message. 
On the CP710:
A screen indicating the error type is displayed also on the printer’s LCD monitor. See the 
corresponding solution. 
On the CP510:
Check the camera’s LCD monitor, and see the corresponding solution.
CP710’s 
LCD MonitorCamera’s LCD Monitor
No paper
zCheck that the paper cassette is correctly installed. 
zMake sure that the paper cassette contains paper.
zIf paper is not feeding correctly, remove the paper cassette, and manually 
remove any paper remaining in the printer.
Incompatible paper size
zWrong paper size is loaded in the paper cassette. Use the designated 
paper size.
Paper Jam
zTurn the power off and turn it on again. If the printer fails to eject the paper, 
contact a Canon Customer Support help desk for assistance.
No Display
Paper has been changed
zPaper was changed after the print menu was displayed. Change back to 
the original paper size or change the print settings.
No Ink
zLoad an ink cassette if it is not in the printer. 
zIf the ink cassette is out of ink, load a new ink cassette.
Paper and ink do not match
zCheck the ink/paper sets, and use the right ink/paper set. 
Ink error or Ink cassette error
zRemove the ink cassette from the printer, take up the slack in the ink sheet, 
and then reload the cassette. If this does not solve the problem, replace 
with a new ink cassette. If the ink cassette is stuck in the printer, contact a 
Canon Customer Support help desk for assistance.   
						

							
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CP710’s 
LCD MonitorCamera’s LCD Monitor
Recharge the printer battery
zChange it with a fully charged battery pack or recharge the battery pack. 
You can also use the printer’s compact power adapter. 
Communication error
zTurn the printer and camera power off and turn it on again. If the error 
message does not clear, contact a Canon Customer Suppor t help desk for 
assistance.
Cannot print!
zYou tried to print the following images:
-An image taken with a different camera or recorded in a different type
-An image altered by a computer
Check whether the image’s size matches the camera’s pixel capacity. If the 
size is not appropriate, resize the image and conver t it as necessary to a 
JPEG image that the camera can display.
Could not print xx images
zYou tried to print xx of the following images at the DPOF setting: 
-An image taken with a different camera or recorded in a different type
-An image altered by a computer
Check whether the image’s size matches the camera’s pixel capacity. If the 
size is not appropriate, resize the image and conver t it as necessary to a 
JPEG image that the camera can display.
File Error
zYou tried to print an image that is not  PictBridge compliant. Some images 
that have been recorded with another camera or modified using a 
computer cannot be printed. Conver t the images as necessary to JPEG 
images that the camera can display.
No Display
Hardware Error
zCheck whether or not an error other than a paper or ink error has occurred.  
						

							
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Printing from Memory Card (CP710 only)
LCD monitorCause/Solution
zThe memory card is not loaded in the card slot. 
zThe memory card is not properly loaded in the card slot. Insert the memory 
card all the way into the card slot (p. 34). 
zThe memory card does not contain any images. Insert a memory card 
recorded with images. 
zYou tried to print the following images. Pressing the PRINT/STOP button 
returns to the original screen.
- An image recorded in a different camera or data type 
- An image that has been loaded into a computer and edited 
- An image data size is too big 
- An image whose data is corrupted 
Check the size of the image you are trying to print and the number of 
recorded pixels on the camera, and convert the image to a JPEG image 
that can be displayed on the camera. Limit the size of image files to less 
than 8000 x 6000 pixels.  
						

							
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Specifications
„Compact Photo Printer SELPHY CP710/CP510
All data is based on standard Canon testing criteria. Details are subject to change without 
notice. 
*1 The printing area may vary depending on the camera used.*2 The above printing speeds are applicable when Canon compact digital camera equipped with the 
DIGIC II is connected to the printer. Printing speeds may vary with other cameras. Based on 
Canons standard testing conditions. Variations may occur depending on printing.
Print MethodDye-sublimation thermal transfer (with overcoating)
Resolution 300 x 300 dpi
Gradation256 gradations/color
InkDedicated ink cassette (Y/M/C/overcoating)
PaperL size, Postcard size, Credit card size (full-sized label and 8-label sticker), 
Wide size (100 x 200 mm (4 x 8 in.))
Feeding SystemAutomatic feed from paper cassette
Paper-Eject 
SystemAutomatic paper ejection on the paper cassette
Print ModesStandard (1-screen) print (borderless or  bordered), Multiple (8-screen) print 
(when label sheets are used)
Print SizesBorderlessBordered
L size89.0 x 119.0 mm 
(3.5 x 4.7 in.)79.2 x 105.3 mm 
(3.1 x 4.2 in.)
Postcard size100.0 x 148.0 mm 
(3.9 x 5.8 in.)91.4 x 121.9 mm 
(3.6 x 4.8 in.)
Credit card size54.0 x 86.0 mm 
(2.1 x 3.4 in.)50.0 x 66.7 mm 
(2.0 x 2.6 in.)
22.0 x 17.3 mm (0.9 x 0.7 in.)  (1 sticker from sheet of 
8-label stickers)
Wide size (100 x 200 
mm(4 x 8 in.))*1100.0 x 200.0 mm 
(3.9 x 7.9 in.)91.4 x 121.9 mm 
(3.6 x 4.8 in.)
Printing SpeedsWhen a Canon camera 
is connected *2Printing from memory card 
(CP710 only)
L size printApprox. 50 sec.Approx. 73 sec.
Postcard size printApprox. 58 sec.Approx. 85 sec.
Credit card size printApprox. 31 sec.Approx. 44 sec.
Wide size (100 x 200 
mm (4 x 8in.)) printApprox. 74 sec.Approx. 105 sec.  
						

							
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„Compact Power Adapter CA-CP200
„Battery Pack NB-CP 2L (sold separately)
*Test Conditions: Normal temperature (23°C/73°F), Canon images, continuous print
The above data may vary according to the printing environment and the image to be printed.
At low temperatures, the battery pack performance may diminish and the low battery icon may 
appear very rapidly. In these cases, battery performance can be recovered by putting the 
battery pack in you pocket, for example, to warm it up before use. 
InterfaceSignal transferProprietary protocol for Canon camera’s, PictBridge
Connection 
methodCamera connection Retractable USB cable Interface cable included with the camera
Computer connectionCommercially available USB cableRecommended printer cableMaterial: AWG 28 or upper-grade 
Type:Twisted-pair, sealed cable   (compatible with high-speed 
mode) Length: max. 5.0 m (16.4 ft.)
Memory Card 
(CP710)SD memory card, CompactFlash (CF) card, Microdrive, 
Memory Stick, Memory Stick PRO, MultiMedia Card, Magic 
Gate Memory Stick
Memory cards that require a specific adapter
miniSD card, xD-Picture Card, Memory Stick Duo, Memory 
Stick PRO Duo, Magic Gate Memory Stick Duo
Operating 
Temperatures5 - 40°C (41 - 104°F)
Operating Humidity20 - 80%
Powe r S o u rc eAC 100 - 240 V (50/60 Hz)
Power ConsumptionAC 60 W or less (4 W or less when idle)
Dimensions178.0 x 131.0 x 63.0 mm (7.0 x 5.2 x 2.5 in.)
WeightCP710: Approx. 980 g (34.6 oz.) (excluding ink and paper cassettes)
CP510: Approx. 940 g (33.2 oz.) (excluding ink and paper cassettes)
Input VoltageAC 100 - 240 V (50/60 Hz)
1.5 A (100 V) - 0.75 A(240 V)
Rated OutputDC24 V, 2.2 A
Operating 
Temperatures0 - 45°C (32 - 113°F)
Dimensions122.0 x 60.0 x 30.5 mm (4.8 x 2.4 x 1.2 in.) (excluding cable)
WeightApprox. 310 g (10.9 oz.)
Ty p eLithium ion battery
Nominal VoltageDC 22.2 V
Nominal Capacity1200 mAh
Charge CyclesApprox. 300
Number of prints*L size paper: Approx. 36 sheets
Postcard size paper: Approx. 36 sheets
Card size paper: Approx.72 sheets
Wide size (100 x 200 mm (4 x 8 in.)) paper: Approx. 24 sheets
Operating 
Temperatures5 - 40°C (41 - 104°F)
Dimensions110.0 x 40.7 x 37.5 mm (4.3 x 1.6 x 1.5 in.)
WeightApprox. 230 g (8.1 oz.)  
						

							
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Printing with Non-Canon Digital Cameras
Since the CP710/CP510 printers support the direct print PictBridge* standard, you can 
connect  PictBridge  compliant non-Canon digital cameras to easily print high image 
quality photos. 
*PictBridge:  PictBridge is an industry standard for direct printing that allows you to print images 
without using a computer by directly connec ting a digital camera or digital camcorder 
(hereafter “camera”) to a printer,  regardless of their brands and models.
„Before Using the Printer
Please read carefully the user guide that came with your camera and make sure that:
„Connecting the Camera
Connect the retractable USB cable to the camera’s terminal. If the connector on the 
camera side does not match up, insert one end of the USB cable included with your 
camera in the printer’s direct print port (p. 20, 21) and insert the other end in the camera’s 
terminal. (For details, refer to the camera’s user guide.) 
zThe printer’s power button blinks green several times once the printer and camera are correctly 
connected. The power button lights steadily green once it is ready to print.
zIf a problem occurs during a connection or during printing, the printer’s power button lights or 
blinks red. If this happens, the error message that appears on the camera’s LCD monitor may 
differ according to your camera model. 
Printing speed may differ according to your camera model and the image’s number of 
recorded pixels. (The value written on page 64 is a printing speed obtained when printing 
with a Canon camera.)
zThe camera is PictBridge compliant.zYou are using the retractable USB cable or the USB cable for the camera/computer connection 
to connect the printer to the camera. (This cable may be included with the camera.)
zThe camera’s communication settings are configured correctly.*zYou set the print settings with the camera.*
*For details, refer to the camera’s user guide.  
						

							
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Memo