Canon printer PIXMA SELPHY CP1200 User Manual
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51 Cover Contents Part Names Basic Operations Print Settings Troubleshooting Appendix Printing via Wi-Fi Printing via USB Cable 2 Choose the connection method. zzWhen the screen at left is displayed, select [Use via USB Connection] and click [Next]. 3 When the screen at left is displayed, prepare the printer and connect it to the computer . zzTurn off SELPHY and remove any inserted memory cards or USB flash drives. zzInsert a loaded paper cassette and an ink cassette in SELPHY (= 8 – 10). zzUse the USB cable to connect SELPHY to the computer. For instructions, refer to the computer or cable user manual. 4 Turn on the printer to complete the installation process. zzPress the button to turn on SELPHY. zzThe printer driver is installed. USB cable, sold separately Printing from a Computer (Windows) Here, instructions are given using Windows 7 as an example. SELPHY can connect to computers running the following operating systems. • Windows 8.1 • Windows 8 • Windows 7 SP1 Preparing the Computer What You Will Need • Computer • USB cable, 2.5 m (8.2 ft.) or shorter , sold separately (SELPHY port: Mini-B) 1 Install the p rinter driver. zzConnect to the Internet from a computer and access “http://www.canon.com/icpd/”. zzSelect your country/region and follow the instructions displayed to complete the download. zzDouble-click the [Driver] folder, and then double-click [cp1200-100-9l.exe]. zzFollow the instructions displayed to complete installation. zzIf the User Account Control window is displayed, follow the on-screen instructions.
52 Cover Contents Part Names Basic Operations Print Settings Troubleshooting Appendix Printing via Wi-Fi Printing via USB Cable 5 Prepare SELPHY. zzRemove any inserted memory cards or USB flash drives. zzInsert a loaded paper cassette and an ink cassette in SELPHY (= 8 – 10). zzIf the printer and computer are not connected yet, turn off the printer momentarily, connect it to the computer via USB (= 51), and then turn on the printer again. 6 Access the printing dialog box. zzStart the photo software, select images to print, and access the printing dialog box. zzAs the destination printer, select “Canon SELPHY CP1200”. 7 Choose printing options. zzChoose a paper size corresponding to the size of paper and ink cassettes in SELPHY. Also choose bordered or borderless printing as an option with the listed paper sizes. zzChoose the printing orientation and number of copies, as desired. 8 Print. • Printing in progress cannot be canceled from SELPHY by using the button. To cancel printing, use the computer to delete the print job. • The printer may not work correctly if it is connected to a computer via a USB hub. • A void allowing your computer to enter sleep or standby mode while SELPHY is connected via USB. If the computer enters sleep mode with SELPHY connected via USB, wake the computer without disconnecting the USB cable. If recovery fails, restart the computer. • For computer or photo software instructions, refer to the relevant user manual. • If an error message is displayed on SELPHY , also check for any error messages displayed on the computer (in desktop mode). Messages will be\ automatically dismissed once you resolve the issue indicated. • If a message is displayed on the computer , you can also click [Cancel] to cancel printing.
53 Cover Contents Part Names Basic Operations Print Settings Troubleshooting Appendix Printing via Wi-Fi Printing via USB Cable Printing from a Computer (Mac OS) You can print from the computer using AirPrint. SELPHY can connect to computers running the following operating systems. • Mac OS X 10.8 or later 1 Prepare SELPHY and connect a computer. zzRemove any inserted memory cards or USB flash drives. zzInsert a loaded paper cassette and an ink cassette in SELPHY (= 8 – 10). 2 Access the printing dialog box.zzStart the photo software, select images to print, and access the printing dialog box. zzAs the destination printer, select “Canon SELPHY CP1200”. 3 Choose printing options. zzSpecify the paper size, orientation, and number of copies. zzTo print at L size, select [89 x 119 mm] as the paper size. zzTo print at P size, select [Postcard]. zzTo print at C size, select [54 x 86 mm] as the paper size. 4 Print. zzClick [Print] to print. USB cable, sold separately • Printing in progress cannot be canceled from SELPHY by using the button. To cancel printing, use the computer to delete the print job. • SELPHY may not work correctly if it is connected to a computer via a USB hub. • A void allowing your computer to enter sleep or standby mode while SELPHY is connected via USB. If the computer enters sleep mode with SELPHY connected via USB, wake the computer without disconnecting the USB cable. If recovery fails, restart the computer. • For computer or photo software instructions, refer to the relevant user manual. • If 89 x 119 mm cannot be selected for L size in step 3, select [Custom] as the paper size, and in the size settings, enter 89 mm as the width and 119 mm as the height. If 54 x 86 mm cannot be selected for C size, enter 54 mm as \ the width and 86 mm as the height. • If an error message is displayed on SELPHY , also check for any error messages displayed on the computer (in desktop mode). Messages will be\ automatically dismissed once you resolve the issue indicated. • If a message is displayed on the computer , you can also click [Cancel] to cancel printing. • Mac OS: If “Canon SELPHY CP1200” is not available as a destination printer, register SELPHY on the computer as follows. Access [System Preferences] > [Printers & Scanners] or [Print & Scan]. Click [+] below the list. Choose “Canon SELPHY CP1200”. Click [Add].
54 Cover Contents Part Names Basic Operations Print Settings Troubleshooting Appendix Printing via Wi-Fi Printing via USB Cable • Printing in progress cannot be canceled from SELPHY by using the button. Use the camera to stop printing. • This product uses PictBridge technology to print via USB. PictBridge technical standards facilitate direct connection of cameras, \ printers, and other devices for easy printing. This product is compliant with the DPS over IP standard that allows the use of PictBridge in network environments. Printing Using Camera Settings (DPOF Print) Inserting a memory card with DPOF information configured on a camera will display [DPOF images remain / Print images?]. To review the printing information set on the camera, press the < o> button, and to print all designated images at once, press the < p> button. • For instructions on configuring DPOF information, refer to the camera user manual. • Dates and file numbers are DPOF information set on the camera that cannot be changed on SELPHY . • Images prepared with a [Print Type] of [Standard] on Canon cameras are printed according to the settings in “Adjusting Settings” ( = 24 – 32). • Y ou can also review the printing information set on the camera by pressing the button, selecting [DPOF Print], and pressing the button. However, [DPOF Print] is only displayed when a camera-configured memory card is inserted. Printing from a Camera By connecting a PictBridge-compatible camera, you can choose images with the camera and print. Here, printing instructions are given using a Canon compact digital camera as an example. If your camera is operated differently, refer to the camera user manual. 1 Prepare SELPHY . zzConfirm that no memory cards are inserted in SELPHY. 2 Connect SELPHY to the camera using the USB cable ( = 51). 3 Turn on SELPHY and then the camera, and enter Playback mode. zzSome cameras will display a icon. 4 On the camera, choose images and prepare to print. zzUse the camera to start printing. zzAfter printing, turn off SELPHY and the camera and disconnect the cable.
55 Cover Contents Part Names Basic Operations Print Settings Printing via USB Cable Appendix Printing via Wi-Fi Troubleshooting Troubleshooting Refer to these troubleshooting tips to resolve problems with SELPHY. If the problem persists, contact a Canon Customer Support Help Desk. Power ........................................................................\ ...................................... 56 Screen ........................................................................\ ..................................... 56 Printing ........................................................................\ .................................... 56Paper ... ........................................................................\ ....................................57 Wi-Fi ........................................................................\ ........................................58 Error Messages ........................................................................\ ....................... 59
56 Cover Contents Part Names Basic Operations Print Settings Printing via USB Cable Appendix Printing via Wi-Fi Troubleshooting Cannot display or print images on memory cards or USB flash drives• Confirm that the memory card is fully inserted in the correct slot, with the label face- up (= 13, 14). • Confirm that the USB flash drive is fully inserted, right-side up ( = 16). • Confirm that the image format is supported ( = 13). • Confirm that a memory card requiring the use of an adapter has not been inserted without its adapter ( = 13). Cannot print from a camera• Confirm that your camera supports PictBridge ( = 54). • When printing via Wi-Fi, confirm that both SELPHY and the camera are correctly connected to the access point ( = 37). • When printing via USB, confirm that SELPHY is connected directly to the camera with the USB cable (= 54). • Confirm that your camera batteries have enough charge left. If the batteries are depleted, replace them with fully charged or new ones. • Remove any inserted memory cards or USB flash drives from SELPHY . Cannot print from a computer• Confirm that you have installed the printer driver correctly ( = 51). • Remove any inserted memory cards or USB flash drives. • When printing via Wi-Fi, confirm that both SELPHY and the computer are correctly connected to the access point ( = 40). • When printing via USB, confirm that SELPHY is connected directly to the computer with the USB cable ( = 51). • Windows: Confirm that the printer is not offline. If so, right-click the printer icon and bring the printer online. • Mac OS: Confirm that you have added SELPHY to the Printer List (= 46, 53). Power Cannot turn on SELPHY• Confirm that the power cord is connected and plugged in correctly ( = 11). • Hold the < q> button until the startup screen is displayed ( = 12). • When using a battery pack, confirm that the battery pack is charged and inserted correctly . Screen Image display screen is not displayed ( = 31)• While the ID Photo Settings screen is displayed, press < k > to display the menu, press the buttons to choose [Select & Print], and then press the button. Printing Cannot print• Confirm that SELPHY is on (= 12). • Confirm that the paper and ink cassettes are loaded correctly ( = 10). • Confirm that the ink sheet is not loose ( = 8). • Confirm that you are using paper designed especially for SELPHY (= 10). • Replace the ink cassette and refill the paper cassette as needed ( = 15). • Confirm that you are using the correct combination of paper , paper cassette, and ink cassette (= 8).
57 Cover Contents Part Names Basic Operations Print Settings Printing via USB Cable Appendix Printing via Wi-Fi Troubleshooting Paper Paper does not fit in the cassette• Confirm that the paper is the same size as the paper cassette (= 2). Paper feed problems or frequent paper jams occur• Confirm that the paper and cassette are inserted correctly (= 9, 10). • Confirm that there are less than 19 sheets in the cassette. • Confirm that 19 or more prints have not collected on the paper cassette. • Confirm that you are using paper designed especially for SELPHY (= 10). Cannot print the correct quantity (unused paper left after ink runs out\ )• Some unused paper may remain if the ink runs out first ( = 15). Paper jams• If paper protrudes from the front or back paper ejection slot ( = 5), carefully pull it out. If you cannot remove the paper by gently pulling it out, never forc\ e it out. Turn the printer off and then on. Repeat until the paper is ejected. If you accidentally tu\ rn the printer off while printing, restart it and wait until the paper is ejected. If pap\ er jams and cannot be removed, contact your retailer or a Canon Customer Support Help Desk. Do not attempt to remove jammed paper by force, which may damage the pri\ nter. No date or file number when printing from memory cards or USB flash drives • Confirm that SELPHY is set up to print the date or file number (= 30). Note that in DPOF printing, date or file number printing is configured on the camera. No date or file number when printing from cameras• Confirm that the date or file number setting is enabled on the camera. Note that under standard camera settings, the date or file number setting on SELPHY will be used. Print quality is poor• Confirm that the ink sheet and paper are free of dirt or dust. • Confirm that SELPHY’ s interior is free of dust (= 63). • Confirm that no condensation has formed on SELPHY (= 63). • Confirm that SELPHY is away from sources of electromagnetic waves or strong magnetic fields ( = 11). Printed colors do not match on-screen colors• Screens have a dif ferent method of color development from printers. Colors may also look different depending on the intensity and color temperature of lighting in the monitor viewing environment, as well as monitor color ca\ libration. Individual images are printed reduced, in only one layout position• Change the [Page Layout] settings ( = 26). When a layout in [Page Layout] other than [1-up] is selected, individual images are printed in one layout pos\ ition per sheet if you print from a camera or other device that can only send one image \ at a time. Printing takes too long• SELPHY will temporarily halt printing if it exceeds a specific temperature; this does not indicate a problem. Wait until the printer cools off. During continuous printing, in hot environments, or if the printer’s interior becomes hot because the rear-side air vent (= 5) is blocked, SELPHY may temporarily stop printing, causing printing to take longer. • Printing may take some time depending on the printing environment. In th\ is case, try another printing method (printing from a memory card, printing via Wi-F\ i, printing via USB cable).
58 Cover Contents Part Names Basic Operations Print Settings Printing via USB Cable Appendix Printing via Wi-Fi Troubleshooting Wi-Fi Do not use the printer near sources of Wi-Fi signal interference, such a\ s microwave ovens, Bluetooth devices, or other equipment operating on the \ 2.4 GHz band. Device SSID (network name) not displayed when connecting to a camera or smartphone • As the connection method, choose [Direct Connection] (= 35, 38). • Keep the printer near the camera or smartphone, without objects between \ them. Access point not displayed on the printer Cannot connect the printer to the access point • As the connection method, choose [V ia Wi-Fi Network] (= 40). • Confirm that the access point is on and ready for communication. For instructions on how to check, refer to the access point user manual. • If there are many access points but the required one is not listed, conn\ ect using WPS ( = 40) or manually ( = 44). • Keep the printer near the access point, without objects between them. • Confirm that the password is correct, and try connecting again. • Confirm that the access point channel is between 1 – 1 1. Instead of auto channel assignment, it is advisable to specify a channel in this range manually. For instructions on checking or adjusting the settings, refer to the access \ point user manual. • If the access point filters communication by MAC or IP addresses, on the access point, register the printer information shown when you check the setting\ s ( = 48). Also try disabling any access point isolation or privacy separation func\ tions. For instructions on checking or adjusting the settings, refer to the acc\ ess point user manual. • In WEP networks without DHCP, set the IP address manually ( = 48). Cannot connect via Wi-Fi• Try restarting SELPHY. If a connection still cannot be established, check the settings of the access point or other device for the Wi-Fi connection. • If connection via [WPS Connection] is not possible, try connecting by us\ ing [Search for an access point] ( = 42) or [Manual Settings] (= 44). Can connect to access point, but cannot print• Remove any inserted memory cards or USB flash drives. • Printing is not possible when the printer is already printing a job from\ another device, or when the printer is connected to a camera. • When printing from a smartphone, install Canon PRINT Inkjet/SELPHY (= 34). • Confirm that the camera, smartphone, or computer you are printing from is connected to the same access point as SELPHY . • Check the access point password and try to connect again ( = 45). • If a message is displayed after you enter the correct password and press\ the < o > button (= 44), confirm that DHCP server functionality is enabled on the access point, and make sure connection settings on SELPHY such as the IP address are correct (= 48). Printing takes too long, or the Wi-Fi connection is lost• Do not use the printer near sources of Wi-Fi signal interference, such a\ s microwave ovens, Bluetooth devices, or other equipment operating on the 2.4 GHz band. Note that even when [ ] is displayed, image transmission may take some time. • In direct connections ( = 34, 37), keep the printer near the camera or smartphone, without objects in between. • In connections via an access point ( = 40), keep the printer near the access point, without objects in between. Cannot connect via Wi-Fi from the computer• Confirm that the printer driver is installed correctly in Windows. • In Windows, enable [Network Discovery]. • In Mac OS, register SELPHY on the computer (= 46).
59 Cover Contents Part Names Basic Operations Print Settings Printing via USB Cable Appendix Printing via Wi-Fi Troubleshooting Message displayed when connecting a camera or smartphone• Using [Direct Connection], you can connect up to 8 devices at a time. Attempting to connect more than 8 devices will display a message. In this case, use\ one of the connected devices to disconnect from the printer, press the button on the printer to clear the message, and then use the device for the new co\ nnection to connect to the printer. If disconnection is not possible using a connected device, turn off the printer momentarily to disconnect all devices, and then turn the p\ rinter on again. Error Messages Error messages indicate problems with SELPHY. When error messages include troubleshooting tips, follow the instructions. If only an error \ message is displayed, follow the suggestions in “Troubleshooting” ( = 55). If the problem persists, contact a Canon Customer Support Help Desk. • If a problem occurs while SELPHY is connected to another device, an error message may also be displayed on the device. Check both SELPHY and the device.
60 Cover Contents Part Names Basic Operations Print Settings Printing via USB Cable Troubleshooting Printing via Wi-Fi Appendix Appendix Instructions for battery-powered printing with an optional battery pack \ are given here, along with SELPHY specifications and handling and maintenance tips. Printing without a Power Outlet ............................................................. 61Attaching the Battery Pack ........................................................................\ ...... 61 Charging the Battery to Use SELPHY ............................................................. 61Specifications .......................................................................................... 62 Handling and Maintenance ..................................................................... 63Wi-Fi (Wireless LAN) Precautions ......................................................... 64 Radio Wave Interference Precautions ............................................................64 Security Precautions ........................................................................\ ............... 65 While Printing ........................................................................\ ..........................65