Canon printer PIXMA MG7720 User Manual

Step 3: Reinstall MP Drivers and IJ Scan Utility.
Reinstall MP Drivers and IJ Scan Utility from the Setup CD-ROM or the web page.
981 

Scanned Image Does Not Open
Check If the data format is not supported by the application, scan the image again and
select a popular data format such as JPEG when saving it.
Refer to the application's manual for details. If you have any questions, contact the manufacturer of the
application.
982 

Scan Results Are Unsatisfactory
Scan Quality (Image Displayed on the Monitor) Is Poor
Scanned Image Is Surrounded by Extra White Areas
Cannot Scan at the Correct Size
Position or Size of the Image Cannot be Detected Correctly When Scanning
from the Operation Panel
Original Is Placed Correctly, but the Scanned Image Is Slanted
Scanned Image Is Enlarged (Reduced) on the Computer Monitor
983 

Scan Quality (Image Displayed on the Monitor) Is Poor
Check 1 If the image is jagged, increase the scanning resolution, or select  TIFF or PNG
in  Data Format  of the Settings dialog box.
Resolution
Settings Dialog Box
Check 2
 Set the display size to 100 %.
Some applications do not display images clearly if the display size is too small.
Check 3  If moire (stripe pattern) appears, take the following measures and scan again.

Scanned Image Is Surrounded by Extra White Areas
Check Specify the scan area.
Click 
 (Auto Crop) in whole image view of ScanGear (scanner driver) to automatically display the cropping
frame (scan area) according to the item size.
You can also manually specify the scan area in thumbnail view or when there are white margins along the item
(for example, in photos), or when you want to create custom cropping frames.
Adjusting Cropping Frames in the Image Stitch Window
Note

Cannot Scan at the Correct Size
Check Make sure that the items are placed correctly.
Positioning Originals (Scanning from Computer)
987 

Position or Size of the Image Cannot be Detected Correctly When
Scanning from the Operation Panel
Check 1  Make sure that the items are placed correctly.
Positioning Originals (Scanning from Computer)
Check 2 Check that the settings match the item to be scanned.
If you cannot scan properly by automatically detecting the item type, specify the item type and size.
When Scanning from the Operation Panel:Refer to "Setting Items for Scanning Using Operation Panel" for your model from Home of the...

Original Is Placed Correctly, but the Scanned Image Is Slanted
Check When  Document  or Magazine  is selected for  Select Source, deselect the
Correct slanted text document  checkbox and scan the item again.
Settings (Document Scan) Dialog Box
Settings (Custom Scan) Dialog Box
989 

Scanned Image Is Enlarged (Reduced) on the Computer Monitor
Check 1 Change the display setting in the application.
Refer to the application's manual for details. If you have any questions, contact the manufacturer of the application.
Note