Canon printer PIXMA MG7720 User Manual

Software Problems
The E-mail Client You Want to Use Does Not Appear in the Screen for Selecting
an E-mail Client
991 

The E-mail Client You Want to Use Does Not Appear in the Screen
for Selecting an E-mail Client
Check  Check that the e-mail client's MAPI is enabled.
Refer to the e-mail client's manual for how to set MAPI.
If the problem is not solved even when MAPI is enabled, select  None (Attach Manually) in the screen for
selecting an e-mail client, then manually attach the image to the outgoing e-mail.
992 

IJ Scan Utility Error MessagesIf an error message for IJ Scan Utility appears, check the error code and follow the corresponding solution.Error CodeError MessageSolution152There is not enough memory. Exit other applications toincrease available memory.

244You do not have the required privileges to access the
specified folder.

ScanGear (Scanner Driver) Error MessagesIf an error message for ScanGear (scanner driver) appears, check the error code and follow the
corresponding solution.Error CodeError MessageSolution1
4
10
122
151
175
176
177Error in scanner.
Turn off scanner and follow instructions in User's
Guide.
Scanner driver will be closed.

Please check and try again.
Click [Scanner Selection] if you want to select another
scanner.
Scanner driver will be closed.
152Running out of memory.
Increase available memory.
Scanner driver will be closed.

Mechanical Problems
Power Does Not Come On
Power Shuts Off By Itself
USB Connection Problems
Cannot Communicate with Machine via USB
Display on Touch Screen Is Off
Touch Screen Shows Wrong Language
Cannot Remove Memory Card
Print Head Holder Does Not Move to Replacement Position
Printer Status Monitor Not Displayed (Windows)
Output Tray Extension Comes Off
998 

Power Does Not Come On
Check1 Touch ON button.
Check2
 Make sure power plug is securely connected to machine, and then turn it back
on.
Check3  Unplug machine, leave it for at least 2 minutes, and then plug it back in and
turn it on again.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
999 

Power Shuts Off By Itself
Check If machine is set to turn off automatically after a certain time, disable this setting.
If you have set the machine to turn off automatically after a specified time, the power will shut off by itself once
that time has elapsed.