Canon printer PIXMA MG5720 User Manual
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For more on resolving errors with support codes, see List of Support Code for Error. Note
Message AppearsThis section describes some of the errors and messages that may appear. Note
Error Regarding Power Cord Being Unplugged Is Displayed (Windows) The machine may have been unplugged while it was on. Check the error message that appears on the computer and click OK. The machine starts printing. See Notice for Unplugging the Power Cord to unplug the machine correctly. Writing Error/Output Error/Communication Error (Windows) Check1 If the POWER lamp is off, make sure machine is plugged in and turn it on. If POWER lamp flashes while the machine is initializing. Wait until the POWER lamp stops flashing and remains lit. Check2 Make sure correct printer port is set in printer driver. * In the following instructions, "XXX" signifies your machine's name. 1. Log in using an account with administrator privileges. 2. Make the following settings.
Reinstall the MP Drivers from the Setup CD-ROM or the Canon website.
If USB Printing Support Properties screen does not appear, make sure the machine is correctly connected to the computer. Check3 Make sure machine is properly connected to computer. 3. Click General tab and check for a device problem. If a device error is shown, see Windows Help to resolve it. Other Error Messages (Windows) Check If an error message appears outside printer status monitor, check the following:
4.Restart computer. Empty Trash and restart your computer.
Error Message Appears on PictBridge (Wireless LAN) CompliantDevice The following errors may occur when you print directly from a PictBridge (Wireless LAN) compliant device. Follow the instructions below to resolve them. Note