Canon printer PIXMA MG5720 User Manual
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Cannot Scan Properly with Auto Scan Check 1 Make sure that the items are placed correctly. Positioning Originals (Scanning from Computer) Check 2 Multiple item scanning may not be supported. Some applications do not support multiple image scanning. In that case, scan each item individually. 871
Slow Scanning Speed Check 1 To view the image on a monitor, set the output resolution to around 150 dpi. To print, set it to around 300 dpi. Resolution Check 2 Set Fading Correction , Grain Correction , etc. to None. Refer to "Image Settings" for your model from Home of the 2QOLQH0DQXDO for details. Check 3 In IJ Scan Utility, deselect the Correct slanted text document / Detect the orientation of text document and rotate image checkbox and scan again. Settings (Document Scan) Dialog Box Settings (Custom Scan) Dialog Box 872
"There is not enough memory." Message Is Displayed Check 1 Exit other applications and try again. Check 2 Reduce the resolution or output size and scan again. Resolution 873
Computer Stops Operating during Scanning Check 1 Restart the computer, reduce the output resolution in ScanGear (scanner driver) and scan again. Refer to "Output Settings" for your model from Home of the 2QOLQH0DQXDO for details. Check 2 Delete unnecessary files to obtain sufficient free hard disk space, then scan again. Error message may appear if there is not enough hard disk space to scan and save, when the image size is too large (such as when scanning a large item at high resolution). Check 3 In Folder to Save Temporary Files of IJ Scan Utility, specify a folder on a drive with sufficient free space. Settings (General Settings) Dialog Box Check 4 Multiple devices may be connected to USB ports. Disconnect devices other than your scanner or printer. 874
Scanner Does Not Work after Upgrading Windows Check Disconnect the USB cable, then uninstall (delete) and reinstall MP Drivers and IJ Scan Utility. Step 1: Uninstall MP Drivers. Refer to "Deleting the Unnecessary MP Drivers" for your model from Home of the 2QOLQH0DQXDO for how to delete MP Drivers. Step 2: Uninstall IJ Scan Utility.
Step 3: Reinstall MP Drivers and IJ Scan Utility. Reinstall MP Drivers and IJ Scan Utility from the Setup CD-ROM or the web page. 876
Scanned Image Does Not Open Check If the data format is not supported by the application, scan the image again and select a popular data format such as JPEG when saving it. Refer to the application's manual for details. If you have any questions, contact the manufacturer of the application. 877
Scan Results Are Unsatisfactory Scan Quality (Image Displayed on the Monitor) Is Poor Scanned Image Is Surrounded by Extra White Areas Cannot Scan at the Correct Size Position or Size of the Image Cannot be Detected Correctly When Scanning from the Operation Panel Original Is Placed Correctly, but the Scanned Image Is Slanted Scanned Image Is Enlarged (Reduced) on the Computer Monitor 878
Scan Quality (Image Displayed on the Monitor) Is Poor Check 1 If the image is jagged, increase the scanning resolution, or select TIFF or PNG in Data Format of the Settings dialog box. Resolution Settings Dialog Box Check 2 Set the display size to 100 %. Some applications do not display images clearly if the display size is too small. Check 3 If moire (stripe pattern) appears, take the following measures and scan again.