Canon printer PIXMA MG3020 User Manual
Here you can view all the pages of manual Canon printer PIXMA MG3020 User Manual. The Canon manuals for Printer are available online for free. You can easily download all the documents as PDF.
Page 301
ScanningProblems(Windows) ScanningProblems IJScanUtilityErrorMessages ScanGear(ScannerDriver)ErrorMessages 301
Page 302
ScanningProblems ScannerDoesNotWork ScanGear(ScannerDriver)DoesNotStart 302
Page 303
ScannerDoesNotWork Check1Makesurethatyourscannerorprinteristurnedon. Check2ConnecttheUSBcabletoadifferentUSBportonthecomputer. Check3IftheUSBcableisconnectedtoaUSBhub,removeitfromtheUSBhuband connectittoaUSBportonthecomputer. Check4 Withnetworkconnection,checktheconnectionstatusandreconnectas needed. Check5 Restartthecomputer. 303
Page 304
ScanGear(ScannerDriver)DoesNotStart Check1MakesureMPDriversisinstalled. Ifnotinstalled,installMPDriversfromtheSetupCD-ROMorourwebsite. Check2 Selectyourscannerorprinterontheapplication'smenu. Important
Page 305
MechanicalProblems PowerDoesNotComeOn PowerShutsOffByItself USBConnectionProblems CannotCommunicatewithPrinterviaUSB 305
Page 306
PowerDoesNotComeOn Check1PressONbutton. Check2 Makesurepowerplugissecurelyconnectedtoprinter,andthenturnitbackon. Check3Unplugprinter,leaveitforatleast2minutes,andthenplugitbackinandturnit onagain. Ifthisdoesnotsolvetheproblem,contactyournearestCanonservicecentertorequestarepair. 306
Page 307
PowerShutsOffByItself CheckIfprinterissettoturnoffautomaticallyafteracertaintime,disablethissetting. Ifyouhavesettheprintertoturnoffautomaticallyafteraspecifiedtime,thepowerwillshutoffbyitselfoncethat timehaselapsed.
Page 308
USBConnectionProblems PrintingorScanningIsSlow/Hi-SpeedUSBConnectionDoesNot Work/ThisdevicecanperformfasterMessageAppears(Windows) IfyoursystemenvironmentdoesnotsupportHi-SpeedUSB,theprinteroperatesattheslowerspeedof USB1.1.Inthiscase,theprinterworksproperlybutprintingorscanningspeedmayslowdownduetothe communicationspeed. Check CheckfollowingtomakesureyoursystemenvironmentsupportsHi-Speed USBconnection.
Page 309
CannotCommunicatewithPrinterviaUSB Check1Makesureprinteristurnedon. Check2ConnectUSBcableproperly. Astheillustrationbelow,theUSBportisatthebackoftheprinter. Check3 Makesure Enablebidirectionalsupport isselectedinPortssheetof propertiesdialogboxofprinterdriver.(Windows) HowtoOpenthePrinterDriverSetupWindow 309
Page 310
InstallationandDownloadProblems CannotInstallMPDrivers UpdatingMPDriversinNetworkEnvironment(Windows) 310