Canon printer PIXMA MG2924 User Manual
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Page 591
Cannot Detect the Machine during Wireless LAN Setup: Check 2Does the firewall function of your security software or operation system forcomputer interfere with setting up the network communication? The firewall function of your security software or operation system for computer may limit communications between the machine and your computer. Confirm the setting of firewall function of your security software or operation system or the message appearing on your computer. If the firewall function interferes...
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Cannot Detect the Machine during Wireless LAN Setup: Check 3Check the settings of the access point.Check the settings of the access point for the network connection such as IP address filtering, MAC address filtering, or DHCP function. Make sure that the radio channel of the access point and that assigned to the machine are the same. For details on how to check the settings of the access point, refer to the instruction manual supplied with the access point or contact its manufacturer.592
Page 593
The Machine Cannot Be Detected in the Wireless LAN Check1 Make sure that the machine is turned on. Check2 Make sure that the Wi-Fi lamp is lit on the operation panel of the machine. If the Wi-Fi lamp is off, the wireless LAN is disabled. Follow the procedure below to enable the wireless LAN. 1. Press and hold the Stop button until the Alarm lamp flashes 18 times. 2. Release the Stop button. 3. Press the Color button. Wireless LAN is enabled and the Wi-Fi lamp is lit. Check3 When the machine is...
Page 594
If a device (e.g. microwave oven) using the same frequency bandwidth as the wireless station is placed nearby,the device may cause interference. Place the wireless station as far away from the interference source as possible. Check11 Make sure that the network settings of the computer are correct. Make sure that the computer can communicate with the access point over the wireless LAN. Check12 Make sure that Enable bidirectional support is selected in the Ports sheet of the properties dialog box of...
Page 595
Other Problems with Network Forgot an Access Point Name, SSID, or a Network Key The Message Is Displayed on the Computer Screen During Setup The Administrator Password Set to the Machine Was Forgotten Checking Information about the Network Packets Are Sent Steadily How to Restore the Machine's Network Settings to Factory Default 595
Page 596
Forgot an Access Point Name, SSID, or a Network Key Cannot Connect with an Access Point to Which a WEP or WPA/WPA2 Key Is Set (You Forgot the WEP or WPA/WPA2 Key) How to Set an Encryption KeyCannot Connect with an Access Point to Which a WEP or WPA/WPA2 KeyIs Set (You Forgot the WEP or WPA/WPA2 Key) For information on how to set up the access point, refer to the instruction manual provided with the access point or contact its manufacturer. Make sure that the computer and the access point can communicate...
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The Message Is Displayed on the Computer Screen During Setup The Enter Password Screen Is Displayed During Setup The Screen for Setting the Encryption Is Displayed After Selecting the Access Point in the Search Screen "You are connecting the machine to the non encrypted wireless network" Is DisplayedThe Enter Password Screen Is Displayed During SetupThe following screen is displayed if an administrator password is set to the machine which has already been set up to use via a network. Enter the...
Page 598
The Administrator Password Set to the Machine Was ForgottenInitialize the machine settings. Initializing the Machine Settings After initializing the machine settings, perform setup with the Setup CD-ROM or perform it according to the instructions on our website. 598
Page 599
Checking Information about the Network Checking the IP Address or the MAC Address of the Machine Checking the IP Address or the MAC Address of the Computer Checking If the Computer and the Machine, or Computer and the Access Point Can Communicate Checking the Network Setting InformationChecking the IP Address or the MAC Address of the Machine To check the IP address or the MAC address of the machine, print out the network setting information. Printing Out Network Setting Information To display the...
Page 600
"XXX.XXX.XXX.XXX" is the IP address of the target device.If the communication is available, a message such as the following is displayed.Reply from XXX.XXX.XXX.XXX: bytes=32 time=10ms TTL=255 When Request timed out is displayed, the communication is not available. Checking the Network Setting Information To check the network setting information of the machine, print out the network setting information. Printing Out Network Setting Information 600