Canon printer PIXMA iP90 User Manual

Printing Maintenance67
„How Low Ink Warning Setting Works
The low ink warning notifies you of low ink levels during printing. The Low Ink Warning 
has been preset to be automatically displayed.
When you reset the ink counter, it will assume that the ink tank is full regardless of how 
much ink actually remains. The reset is the only way to match the counter value with an 
actual ink volume. Reset the ink counter when installing a new ink tank.
Low Ink Warning Display
The ! shows a low ink level in the...

Printing Maintenance
68
How to Display Low Ink Warning Correctly
• Reset the ink counter every time you install a new ink tank.The ink counter cannot work correctly unless you synchronize it with the actual ink 
level. The ink counter can only be adjusted when it is reset at the time a new ink tank 
is installed.
• Do not reset the ink counter of an ink tank in use.
Synchronization of the counter and the actual ink level will not work properly.
Important If you did not reset the counter when you...

Troubleshooting69
Troubleshooting
Troubleshooting usually falls into one of the following categories. In this chapter you will 
find the most common printing problems. Refer to the 
Users Guide for additional 
information on topics not covered in this section.
•Cannot Install the Printer Driver  on page 70
• Print Quality is Poor or Contains Errors  on page 72
• Troubleshooting Printer Hardware  on page 74
• Paper Does Not Feed Properly  on page 75
• Handling Error Messages  on page 76
• An Error Message...

Troubleshooting
70
Cannot Install the Printer Driver
ProblemPossible CauseTr y This
Cannot Install the 
Printer DriverInstallation 
procedure not 
followed correctly Follow the Easy Setup Instructions for proper printer driver installation.
If the installer was forced to terminate due to an error, remove the CD-ROM from 
the CD-ROM drive and restart your computer . Reinstall the printer driver. If this 
problem persists, contact the Customer Care Center.
Other applications 
running in the 
background...

Troubleshooting71
Cannot Install the 
Printer Driver Unable to proceed 
beyond the Printer 
Connection Screen
ProblemPossible CauseTr y This
If you cannot proceed beyond the 
Printer 
Connection  screen;
• When connecting with a USB cable
1. Click  Cancel.
2. When the  Installation Failure  screen is 
displayed, click  Start Over.
3. Easy Install  screen is displayed, click 
Back .
4. Click  Exit, then remove the CD-ROM.
5. Turn the printer off.
6. Restart the computer.
7. Carefully follow the procedures...

Troubleshooting
72
Print Quality is Poor or Contains Errors
ProblemPossible CauseTr y This
Ink does not eject 
properly/Printing is 
Blurred/ Colors are 
Wrong/White 
Streaks appearInk tank is not seated 
properly
Check that the ink tanks are firmly seated in the Print Head and reseat them if 
necessary.
See 
Insert the ink tank.  on page 63.
Print Head Nozzles 
clogged Print the nozzle check pattern to check for uneven ink output.
See 
Printing the Nozzle Check Pattern  on page 42.
When a specific color...

Troubleshooting73
Printed Paper Curls 
or Ink Blots Paper being used is 
too thin Use High Resolution Paper, Photo Paper 
Pro or other Canon speciality paper to 
print images that have high color saturation.
Incorrect paper type
On the  Main tab, ensure that the  Media Type selected matches the media 
loaded.
In the  Print  dialog box, select  Quality & Media from the pop-up menu, and 
then ensure that the  Media Type selected matches the media loaded.
Paper Feed Roller is 
dirty Clean the Paper Feed...

Troubleshooting
74
Troubleshooting Printer Hardware
ProblemPossible CauseTr y This
Printer Does Not 
Start or Printer 
Stops During 
Print JobsPrinter cable is too 
long
Avoid using USB cables longer than 16.4 feet.
There may be 
problems in your 
operating system Restart your computer. It may solve the problem.
Delete an undesired print job if there is any. Use BJ Status Monitor in Windows or 
P
rin te r S etu p  U tili t y  in Macintosh for the deletion. If you are using the OS other 
than Mac OS X...

Troubleshooting75
Paper Does Not Feed Properly
ProblemPossible CauseTr y This
Paper Does Not 
Feed Properly Inappropriate paper 
type used • Check to see if the paper you are printing on is too thick or curled.
See  Print Media to Avoid  on page 4.
• Check if the paper exceeds the load limit mark. If it exceeds, load less paper. See  Load the paper.  on page 5.
Paper Feed Roller is 
dirty Follow the steps described below to clean the Paper Feed Rollers.
If envelopes or post cards do not feed properly,...

Troubleshooting
76
Handling Error Messages
When a printer error occurs, the POWER/ERROR lamp flashes. The number of flashes 
indicates the type of error that has occurred . Count the flashes and then take appropriate 
action to correct the error.
* The waste ink absorber absorbs ink used during cleaning.
Number of 
FlashesPossible CauseTr y This
Two flashes Printer is out of  paper Reload paper and press the 
RESUME/CANCEL button.
Three flashes Paper jam If a paper jam occurs, clear the jammed paper,...