Canon printer PIXMA iP6700D User Manual

							Basic Printing
27
7Print the document.
(1) Click Print.
You can cancel a print job while printing.
See “Canceling Printing
Canceling PrintingCanceling Printing Canceling Printing” on page 27.
Canceling Printing
You can cancel a print job while printing, with the Stop/Reset button on the printer.
1Press the Stop/Reset
Stop/ResetStop/Reset Stop/Reset button while printing.
Printing is canceled and paper is fed out.
You can also cancel a print job by clicking Cancel Printing on the Canon IJ 
Status Monitor. To display the Canon IJ Status Monitor, click Canon 
iP6700D on the taskbar.
(1) Press the Stop/Reset button.
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							Basic Printing
28
1Click the printer’s icon in the Dock and display the list of print jobs in 
progress.
If you are using Mac OS X v.10.2.8, click on the printer icon in the Dock to start up 
the Print Center and double-click on the name of your printer in the Printer List to 
open a list of print jobs in progress.
2Select an undesired document and click the Delete
DeleteDelete Delete icon.
The print job is deleted.
To temporarily stop a job in progress, click Hold. To cancel all the jobs in 
the list, click Stop Jobs.
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							Basic Printing
29
Accessing the Printer Driver (Windows)
The printer properties dialog box can be opened from either within an application, or 
directly from the Windows Start menu.
This manual refers to Windows XP SP2 operation.
The operations may vary depending on the version of your Windows operating 
system.

Opening the Printer Properties Dialog Box from Your Application 
Program
Depending on your application program, the command and menu names 
may differ, and there may be more steps involved in opening the printer 
properties dialog box. For more details, see the user’s manual for your 
application.
1In your application program, select the command to print a document.
The Print dialog box can usually be opened by selecting Print from the File menu.
2Ensure that the name of your printer is selected. Then click Preferences
PreferencesPreferences Preferences (or 
Properties
PropertiesProperties Properties).
The printer properties dialog box opens.

Opening the Printer Properties Dialog Box Directly from the Start 
Menu
This method is used for printer maintenance, and configuring shared print settings for 
all application programs.
1Click Start
StartStart Start and select Control Panel
Control PanelControl Panel Control Panel, Printers
PrintersPrinters Printers and Other Hardware
Other HardwareOther Hardware Other Hardware, and then 
Printers and Faxes
Printers and FaxesPrinters and Faxes Printers and Faxes.
For non-Windows XP, click Start, select Settings, and then Printers.
2Select the icon of your printer.
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							Basic Printing
30
3Open the File
FileFile File menu and select Printing Preferences
Printing PreferencesPrinting Preferences Printing Preferences (or Properties
PropertiesProperties Properties).
The printer properties dialog box opens.
When opening the printer properties dialog box from Properties, the tabs related to 
the Windows function (e.g., the Ports tab, or the Details tab) are displayed. These 
tabs are not displayed, when the printer properties dialog box is opened from 
Printing Preferences or application programs. For details about these tabs, refer to 
the Windows documentation.
For details on how to set each function, refer to the Help or Printer Driver 
Guide
.
Using the Bundled Software
The Setup CD-ROM includes photo applications designed to edit the photographs taken by a 
digital camera and print them as photo-lab quality prints without standard white borders. 
Please use the application(s) suitable for your print purposes.

To install applications, refer to the Easy Setup Instructions.

For details about using the photo applications, refer to the Photo Application 
Guide
.

Easy-PhotoPrint (Windows/Macintosh)
You can make a Borderless Print easily and quickly, just by selecting a photograph 
taken with a digital camera and the paper type on which to print. Also it has tools to 
correct red eye caused by the camera’s flash or smooth and beautify the facial skin. It 
is compatible with ExifPrint*.

PhotoRecord (Windows)
You can create fun and unique photo albums with the decorative themes such as frame, 
background, and clip-art. You can also copy or move the decorated photos. 
It is compatible with ExifPrint*.

Easy-WebPrint (Windows)
You can easily print out homepages displayed on Internet Explorer® in full size without 
its right-hand side being cropped. This application is automatically added to the 
Internet Explorer toolbar. Internet Explorer 6.0 is recommended.
For more information on the applications, refer to the
 Photo Application Guide.
* ExifPrint is the worldwide standard. Under ExifPrint, the digital camera can record data tags for specific camera 
settings and functions such as whether the flash was on or off, if the camera was in portrait or night scene mode, etc.
Canon PIXMA Printers support ExifPrint and use a suitable photo application to read the camera data precisely, 
producing optimal prints. This enables you to create prints that reproduce color more accurately.
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							Printing Maintenance
31
Printing Maintenance
Printing MaintenancePrinting Maintenance Printing Maintenance
Replacing an Ink Tank
Replace ink tank(s) if they are out of ink. When replacing them, check the model numbers 
and their installation positions.
With this printer, the ink tanks must be installed in the order (from left to right) indicated 
below:

Be sure to install the ink thanks in the correct order. The proper 
arrangement from the left is Black, Cyan, Photo Cyan, Photo Magenta, 
Magenta, Yellow.

Should missing characters or white streaks appear despite sufficient 
ink levels, see “When Printing Becomes Faint or Colors are Incorrect
When Printing Becomes Faint or Colors are IncorrectWhen Printing Becomes Faint or Colors are Incorrect When Printing Becomes Faint or Colors are Incorrect” 
on page 32.
For details, refer to “Replacing an Ink Tank” in the 
Direct Printing Guide.

To maintain optimal print quality, use an ink tank within six months of 
its first use.

Once an ink tank has been used, do not remove it from the printer and 
leave it out in the open. This will cause the ink tank to dry out and the 
printer may not operate properly if it is reinstalled.

Color ink consumption may occur even when black-and-white or 
grayscale printing is specified.
Color ink is consumed in the head cleaning and deep cleaning, which 
are necessary to maintain the printer’s capabilities.

When you start printing after replacing the ink tank, the printer 
executes Print Head Cleaning automatically. Do not perform any other 
operations until the Print Head Cleaning finishes.

Black: CLI-8BK
PhotoMagenta: CLI-8PM

Cyan: CLI-8C
Magenta: CLI-8M

PhotoCyan: CLI-8PC
Yellow: CLI-8Y
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							Printing Maintenance
32
When Printing Becomes Faint or Colors are Incorrect
When printing becomes faint or colors are incorrect, even if ink remains in the ink tanks, the 
print head nozzles are probably clogged. Follow the procedures below to clean the nozzles.
If the ruled lines are shifted after running the print head maintenance, align the print head.
Before printing the nozzle check pattern or cleaning the Print Head, check the 
following;

Open the cover and make sure that all the ink tanks click into place and then 
their lamps light red. 
If any one of the lamps is flashing, the associated ink tank is empty or 
running low. Replace the ink tank. Refer to “Replacing an Ink Tank” in the 
Direct Printing Guide.
If an ink tank lamp is flashing even though ink remains in that ink tank, it is 
inserted in the wrong position. Make sure that the correct ink tank color is 
inserted in each position. Open the cover and make sure all the ink tank 
lamps are lit. Refer to “Replacing an Ink Tank
Replacing an Ink TankReplacing an Ink Tank Replacing an Ink Tank” in the 
Direct Printing Guide.
If the ink tank lamp is unlit, press the   mark on the ink tank to fully insert 
it. Make sure that all packaging material is peeled off the ink tank. Refer to 
“Replacing an Ink Tank
Replacing an Ink TankReplacing an Ink Tank Replacing an Ink Tank” in the 
Direct Printing Guide.

Increase the Print Quality setting in the printer driver settings.
See “Print Results Not Satisfactory or Contains Errors
Print Results Not Satisfactory or Contains ErrorsPrint Results Not Satisfactory or Contains Errors Print Results Not Satisfactory or Contains Errors” on page 36.
If Print Head Deep Cleaning does not resolve the problem, the print head may 
be detective. Contact the Customer Care Center.
Step 1
If missing lines or white stripes appear
Step 2
If the problem remains after performing print head cleaning twice
Refer to “Print Head Deep Cleaning” in the Direct Printing Guide.
Step 3
After print head 
cleaning, print the 
nozzle check pattern.
 Refer to “Printing the Nozzle Check Pattern” in the Direct Printing Guide.
Refer to “Print Head Cleaning” in the 
Direct Printing Guide.




 
 If the ruled lines are shifted
Refer to “Aligning Print Head-Auto head align” in the Direct Printing Guide.
Step 1
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							Troubleshooting
33
Troubleshooting
TroubleshootingTroubleshooting Troubleshooting
This section provides troubleshooting tips for the most common printing problems. 
Troubleshooting usually falls into one of the following categories. 
Refer to the 
User’s Guide for additional information on topics not covered in this section.
When an error message is displayed on the LCD, refer to “An Error Message is Displayed on 
the LCD” in the 
Direct Printing Guide. When photos cannot be printed properly from a digital 
camera, refer to “Cannot Print Properly from the Digital Camera” in the 
Direct Printing 
Guide
.

“Cannot Install the Printer Driver
Cannot Install the Printer DriverCannot Install the Printer Driver Cannot Install the Printer Driver” on page 34

“Cannot Connect to PC Properly
Cannot Connect to PC ProperlyCannot Connect to PC Properly Cannot Connect to PC Properly” on page 35

“Print Results Not Satisfactory or Contains Errors
Print Results Not Satisfactory or Contains ErrorsPrint Results Not Satisfactory or Contains Errors Print Results Not Satisfactory or Contains Errors” on page 36

“Troubleshooting Printer Hardware
Troubleshooting Printer HardwareTroubleshooting Printer Hardware Troubleshooting Printer Hardware” on page 39

“Paper Does Not Feed Properly
Paper Does Not Feed ProperlyPaper Does Not Feed Properly Paper Does Not Feed Properly” on page 41

“Paper Jams
Paper JamsPaper Jams Paper Jams” on page 41

“An Error Message is displayed on the Screen
An Error Message is displayed on the ScreenAn Error Message is displayed on the Screen An Error Message is displayed on the Screen” on page 42

“POWER Lamp and Alarm Lamp Flash Alternately
POWER Lamp and Alarm Lamp Flash AlternatelyPOWER Lamp and Alarm Lamp Flash Alternately POWER Lamp and Alarm Lamp Flash Alternately” on page 43
When an Error Occurs
When an error occurs in printing such as the printer is out of paper or paper jams, a 
troubleshooting message is displayed automatically. Take the appropriate action described 
in the message.
The message may vary depending on the version of your Windows operating system.
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							Troubleshooting
34
Cannot Install the Printer Driver
ProblemPossible CauseTr y  Th is
Cannot Install the 
Printer DriverInstallation 
procedure not 
followed correctlyFollow the Easy Setup Instructions packaged with your printer for proper printer 
driver installation.
If the installer was forced to be terminated due to an error, Windows may be 
unstable. Remove the CD-ROM from the CD-ROM drive and restart your computer. 
Reinstall the printer driver. If this problem persists, refer to your Windows 
documentation for more information.
Installation does 
not start 
automatically when 
the Setup 
CD-ROMis inserted into the 
drive
If the printer driver installation did not start automatically when you inserted the Setup CD-ROM into the CD-ROM drive:
1. Click Start and select My Computer.
2. Double-click the CD-ROM icon.
For non-Windows XP, open the My Computer window, and then double-click the 
CD-ROM icon.
Double-click the CD-ROM icon on your desktop to start installation.
If the CD-ROM icon is not displayed on the desktop, there is a problem with the CD-
ROM. Contact the Customer Care Center.
Unable to proceed 
beyond the Printer 
Connection screenReinstall the printer driver.
1. Click Cancel on the Printer Connection
screen.
2. Click Start Over on the Installation 
Failure screen.
3. Click Back on the screen that appears 
next.
4. Click Exit on the Welcome screen, then 
remove the CD-ROM.
5. Turn the printer off.
6. Check the cable connection.
7. Restart the computer.
8. Make sure no other applications 
(including anti-virus programs) are 
running.
9. Carefully follow the procedures 
described in the 
Easy Setup 
Instructions and reinstall the driver.
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							Troubleshooting
35
Cannot Connect to PC Properly
ProblemPossible CauseTr y  Th is
Printing Speed Is 
Slow/USB 2.0 Hi-
Speed 
Connection Does 
Not Work.Yo u r e n vi ron m en t  is 
not fully compatible 
with USB 2.0.If your environment is not fully compatible with USB 2.0, the printer will operate at 
a lower speed provided under USB 1.1.
Check the following to ensure that your PC environment supports USB 2.0 Hi-
Speed connection.

The USB port on your PC supports USB 2.0 Hi-Speed connection.

Both the USB cable and USB hub support USB 2.0 Hi-Speed connection.
Be sure to use a certified USB 2.0 Hi-Speed cable. You are recommended to use 
the cable no longer than 3 meters.

Your PC supports the USB 2.0 Hi-Speed connection.
Obtain the latest version of the OS update program and install it on your PC.

The USB 2.0 Hi-Speed driver operates properly.
Obtain the latest version of the USB 2.0 Hi-Speed driver and install it on your 
PC.
For details on checking the above, contact the maker of your 
computer, USB cable, or USB hub.
When You 
Connect to a 
Computer 
Running 
Windows XP, the 
Screen Shows 
the Warning 
Message “Hi-
speed USB 
device plugged 
into non-hi-speed 
USB hub” or 
“This device can 
perform faster”.Yo u r e n vi ron m en t  is 
not fully compatible 
with USB 2.0.See “Printing Speed Is Slow/USB 2.0 Hi-Speed Connection Does Not Work.
Printing Speed Is Slow/USB 2.0 Hi-Speed Connection Does Not Work.Printing Speed Is Slow/USB 2.0 Hi-Speed Connection Does Not Work. Printing Speed Is Slow/USB 2.0 Hi-Speed Connection Does Not Work.” 
above.
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							Troubleshooting
36
Print Results Not Satisfactory or Contains Errors
ProblemPossible CauseTr y Th is
Ink does not eject 
properly/Printing is 
Blurred/Colors are 
Wrong/White 
Streaks appearPrint head nozzles are 
cloggedOpen the cover and check if all ink tanks lamp are lit.
Refer to “
““ “Replacing an Ink Tank
Replacing an Ink TankReplacing an Ink Tank Replacing an Ink Tank” in the 
Direct Printing Guide.
Print the nozzle check pattern to check for uneven ink output.
Refer to “Printing the Nozzle Check Pattern”in the 
Direct Printing Guide.
When a specific color is missing from the nozzle check pattern, clean the print 
head.
Refer to “Print Head Cleaning”in the 
Direct Printing Guide.
Print head is 
misalignedPerform Automatic Print Head Alignment.
Refer to “Aligning Print Head-Auto head align”in the 
Direct Printing Guide.
If this does not solve the problem, refer to “Manual Print Head Alignment” in 
“Routine Maintenance” of the 
User’s Guide and align the print head manually.
Paper loaded wrong 
side upCheck the print side of the paper.
Follow the instructions packaged with your specialty media for 
loading and handling.
Incorrect paper type
On the Main tab of the printer driver, ensure that the Media Type selected 
matches the paper loaded.
In the Print dialog box of the printer driver, select Quality & Media from the 
pop-up menu, and then ensure that the Media Type selected matches the 
paper loaded.
Glossy photo paper 
other than the Canon 
genuine paper is usedSelect Other Photo Paper fromMedia Type. It may resolve the problem. Load 
one sheet at a time and remove each sheet as soon as it is printed.
Print Quality is not set 
properlyBe sure to set the Print Quality setting to High in Windows, or Fine in 
Macintosh.
1. Open the printer properties dialog box.
2. On the Main tab, click High for the Print Quality setting.
When you cannot choose the High setting or when the print quality does 
not improve, select Custom, click Set and then adjust the Quality bar for 
higher print quality.
1. Open the Print dialog box.
2. Select Quality & Media from the pop-up menu and then click Detailed 
Setting.
3. Drag the Print Quality slide bar to the Fine end.
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