Canon printer PIXMA iP6700D User Manual

Troubleshooting
37
Printed Ruled Lines 
are DisplacedPrint head is 
misalignedAlign the print head. Refer to “Aligning Print Head-Auto head align”in the Direct Printing Guide.
Print Quality not set 
properlyBe sure to set the Print Quality setting to High in Windows, or Fine in 
Macintosh.
1. Open the printer properties dialog box.
2. On the Main tab, click High for the Print Quality setting. 
When you cannot choose the High setting or when the print quality does 
not improve, select Custom, click Set...

Troubleshooting
38
Printed Surface is 
Scratched/Back of 
Paper is SmudgedThick paper is used Select the Prevent paper abrasion check box to widen the clearance between 
the Print Head and the loaded paper.
Clear the Prevent paper abrasion check box once printing is 
complete, and then click Send.
1. Open the printer properties dialog box.
2. Click the Maintenance tab and then Custom Settings.
3. Select the Prevent paper abrasion check box and click Send.
Click OK when the confirmation message appears....

Troubleshooting
39
Troubleshooting Printer Hardware
ProblemPossible CauseTr y  Th is
Printer Does Not 
Start or Printer 
Stops During 
Print JobsInk tank is empty If the ink tank lamp is flashing fast, ink is empty. Replace the ink tank and close 
the cover. If printing is not finished yet, just press the OK button on the printer to 
continue printing in the “no ink” state. Replace the ink tank as soon as possible 
after printing finishes.
Continuing to print in the “no ink” state may cause damage to the...

Troubleshooting
40
ProblemPossible CauseTr y  Th is
Printer Does Not 
Start or Printer 
Stops During 
Print JobsThere may be 
problems with your 
operating systemRestart your computer. It may solve the problem.
Delete an undesired print job, if there is any. Use Canon IJ Status Monitor in 
Windows or Printer Setup Utility (or Print Center) in Macintosh for the deletion.
1. Open the printer properties dialog box.
See “Opening the Printer Properties Dialog Box Directly from the Start Menu
Opening the...

Troubleshooting
41
Paper Does Not Feed Properly
Paper Jams
ProblemPossible CauseTr y  Th is
Paper Does Not 
Feed ProperlyInappropriate paper 
type is usedCheck to see if the paper you are printing on is too thick or curled.
See “P
PP Print Media to Avoid
rint Media to Avoidrint Media to Avoid rint Media to Avoid” on page 4.
Flatten paper when it is curled.
Paper feed roller is 
dirtyClean the paper feed roller.
Refer to “Back of Paper is Smudged/Paper Does Not Feed Properly/Printed Surface 
is Scratched”...

Troubleshooting
42
An Error Message is displayed on the Screen
ProblemPossible CauseTr y This
Writing Error/
Output Error/
Communication 
ErrorPrinter is not ready Ensure that the POWER lamp lights.
If the POWER lamp is off, turn the printer on.
The POWER lamp will flash when the printer is initializing. Wait until the POWER
lamp stops flashing.
When the Alarm lamp lights, an error may occur in the printer. For details on how 
to resolve the error, refer to “An Error Message is Displayed on the LCD” in...

Troubleshooting
43
POWER Lamp and Alarm Lamp Flash Alternately
“Error No.: 300” Printer is not ready Ensure that the POWER lamp lights.
If the POWER lamp is off, turn the printer on.
The POWER lamp will flash when the printer is initializing. Wait until the POWER
lamp stops flashing.
When the Alarm lamp lights, an error may occur in the printer. For details on how 
to resolve the error, refer to “An Error Message is Displayed on the LCD” in the 
Direct Printing Guide.
Printer is not 
properly...

Appendix
44
Appendix
AppendixAppendix Appendix
Specifications
Printer
Maximum resolution (dpi): 9600 (horizontal)* x 2400 (vertical)
* Ink droplets can be placed with a pitch of 1/9600 inch at 
minimum.
Print speed *
* Print speed may vary depending on system 
configuration, software, document complexity, 
print mode and page coverage.Black printing (text pattern)
Max speed (custom setting 5): 18 ppm
Standard: 6.5 ppm
Color printing 
Max Speed (Custom Setting 5): 17 ppm
Standard: 4.9 ppm
Print width:...

Appendix
45
Acoustic noise level: Approx. 35 dB (A) (in the highest print quality mode)
Operating environment: Temperature: 5 to 35°C (41 to 95°F)
Humidity: 10 to 90%RH (no condensation)
Storage environment: Temperature: 0 to 40°C (32 to 104°F)
Humidity: 5 to 95% RH (no condensation)
Power supply: AC 110-120 V, 50/60 Hz
AC 220-240 V, 50/60 Hz
Power consumption: Standby: Approx. 2.0 W
Printing: Approx. 17 W
OFF: Approx. 0.8 W
Dimensions 
(with the Paper Support and Paper Output 
Tray retracted):429 (W) x...

Appendix
46
Camera Direct Print (PictBridge)
Paper size Default (Selections based on the printer setting)
10 x 15 cm/4 x 6 (Photo Paper Plus Glossy, Photo Paper 
Pro, Photo Paper Plus Semi-Gloss, Glossy Photo Paper, 
Photo Stickers
*1)
13 x 18 cm/5 x 7 (Photo Paper Plus Glossy)*2
A4/8.5 x 11 (Letter) (Photo Paper Plus Glossy A4/Letter, 
Photo Paper Pro A4/Letter, Photo Paper Plus Semi-Gloss 
A4/Letter, Glossy Photo Paper A4/Letter, Plain Paper A4/
Letter)
5.4 x 8.6 cm/Credit Card (Glossy Photo Paper...