Canon printer PIXMA iP6310D User Manual
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Troubleshooting 27 An Error Message Appears on the Screen ProblemPossible CauseTr y This Writing Error/ Output Error/ Communication ErrorPrinter not ready Ensure that the POWER POWERPOWER POWER lamp lights. If the POWER POWERPOWER POWER lamp is off, turn the printer on. When the POWER POWERPOWER POWER lamp is flashing, the printer is initializing. Wait until the POWER POWERPOWER POWER lamp stops flashing. Paper is not loaded Load paper and press the OK OKOK OK button. An error message may appear if the “No paper” error has not been reset for a cer tain period. Faulty connection Ensure that the printer is securely connected to the computer. Printer port setting does not match the interface connected to the printerCheck the printer port settings. 1. Click Start StartStart Start and select Control Panel Control PanelControl Panel Control Panel, Printers PrintersPrinters Printers and andand and Other Hardware Other HardwareOther Hardware Other Hardware, and then Printers and Faxes Printers and FaxesPrinters and Faxes Printers and Faxes. For non-Windows XP, click Start StartStart Start, select Settings SettingsSettings Settings, and then Printers PrintersPrinters Printers. 2. Select the icon of your printer. 3. Open the File FileFile File menu and select Properties PropertiesProperties Properties. 4. Click the Ports PortsPorts Ports tab (or the Details DetailsDetails Details tab) to confirm the port settings. A USB port is selected if either USBnnn (Canon iPXXXXX) USBnnn (Canon iPXXXXX)USBnnn (Canon iPXXXXX) USBnnn (Canon iPXXXXX) or MPUSBPRNnn MPUSBPRNnn MPUSBPRNnn MPUSBPRNnn (Canon iPXXXXX) (Canon iPXXXXX)(Canon iPXXXXX) (Canon iPXXXXX) (where n is a number, and XXXXX represents 6320D or 6310D.) is indicated. If the port setting is not correct, change the port setting according to the interface you are using on the Ports PortsPorts Ports tab (or the Details DetailsDetails Details tab), or reinstall the printer driver. Printer driver is not installed properlyUninstall then reinstall the printer driver. 1. Click Start StartStart Start, and select All Programs All Programs All Programs All Programs (or Programs ProgramsPrograms Programs), the name of your printer, and Uninstall UninstallUninstall Uninstall. 2. Follow the on-screen instructions to uninstall the driver. 3. Follow the procedures described in the Easy Setup Instructions and reinstall the printer driver. “Error No.: 300” Printer not ready Ensure that the POWER POWERPOWER POWER lamp lights. If the POWER POWERPOWER POWER lamp is off, turn the printer on. If the POWER POWERPOWER POWER lamp is flashing, the printer is initializing. Wait until the POWER POWERPOWER POWER lamp stops flashing. Printer not properly connectedEnsure that the printer is securely connected to the computer. Printer you want to use is not selected on the Printer popup menu on the Print dialog boxSelect your printer name on the Printer PrinterPrinter Printer pop-up menu on the Print PrintPrint Print dialog box. If your printer name does not appear on the Printer PrinterPrinter Printer pop-up menu, do the following to confirm the printer settings: 1. Select Print and Fax Preferences Print and Fax PreferencesPrint and Fax Preferences Print and Fax Preferences from the Printer PrinterPrinter Printer pop-up menu. When using Mac OS X v.10.3.x or Mac OS X v.10.2.8, select Edit Printer List Edit Printer ListEdit Printer List Edit Printer List from the Printer PrinterPrinter Printer pop-up menu. 2. Ensure that your printer name is displayed and the check box is selected in the screen that is displayed. When using Mac OS X v.10.2.8, ensure that your printer name is displayed in the Printer List Printer ListPrinter List Printer List. 3. If your printer name is not displayed in the screen displayed in step 2, click Add(+) Add(+)Add(+) Add(+) to add the printer. If you cannot add the printer, follow the procedures described in Easy Setup Instructions and reinstall the driver. Note NoteNote Note • If you are using a switching hub or other device, disconnect the printer and reconnect it directly to the computer and try printing again. If successful, the problem may have been with the device. • There could also be a problem with the cable(s). Replace the cable(s) and try printing again. Note NoteNote Note • If you are using a switching hub or other device, disconnect the printer and reconnect it directly to the computer and try printing again. If successful, the problem may have been with the device. • There could also be a problem with the cable(s). Replace the cable(s) and try printing again. iP6320D_6310D_QSG_US.book Page 27 Friday, April 14, 2006 11:09 AM
Troubleshooting 28 POWER Lamp and Alarm Lamp Flash Alternately “Error No.: 1700/1711”Ink absorber almost fullThe printer has a built-in ink absorber to hold the ink used during print head cleaning, for example. This error message indicates that this ink absorber is nearly full. Press the OK OKOK OK button to clear the error so you can continue printing. Before the ink absorber becomes completely full, contact the Customer Care Center. When you experience this error, you will need to call for servicing to replace the ink absorber and to check the printer for proper operation. “Error No.: 2001”A specified period of time has elapsed without receiving a response from the digital camera/The digital camera or digital video camcorder connected is not compatible with this printerDisconnect the camera cable, and reconnect it. If the error is still unresolved, there is a possibility that you are using a digital camera or digital video camcorder that is not supported by this printer. PictBridge-compatible digital camera or digital video camcorder can be connected to your printer for Direct Printing. “Error No.: 2500”Automatic print head alignment failedRefer to “ ““ “An Error Message is Displayed on the LCD ” ”” ” in the Direct Printing Guide. ProblemPossible CauseTr y This POWER Lamp and Alarm Lamp Flash AlternatelyAn error that requires contacting the Customer Care Cen ter may have occurredDisconnect the printer cable from the printer, and then turn the printer off and unplug the printer from the power supply. Plug the printer back in and turn the printer back on after leaving it for a while. If the problem remains, contact the Customer Care Center. ProblemPossible CauseTr y This Note NoteNote Note Depending on the model or brand of your PictBridge compliant device, you may have to select a print mode before connecting the device. You may also have to turn on the device or select Play mode manually after connecting the device to the printer. Perform necessary operations according to the instruction manual supplied with your device. iP6320D_6310D_QSG_US.book Page 28 Friday, April 14, 2006 11:09 AM
Appendix 29 Appendix AppendixAppendix Appendix Specifications Printer Maximum resolution (dpi): Maximum resolution (dpi):Maximum resolution (dpi): Maximum resolution (dpi): 4800 (horizontal)* x 1200 (vertical) 4800 (horizontal)* x 1200 (vertical)4800 (horizontal)* x 1200 (vertical) 4800 (horizontal)* x 1200 (vertical) *Ink droplets can be placed in a pitch of 1/4800 inch at minimum. *Ink droplets can be placed in a pitch of 1/4800 inch at minimum.*Ink droplets can be placed in a pitch of 1/4800 inch at minimum. *Ink droplets can be placed in a pitch of 1/4800 inch at minimum. Print speed * Print speed *Print speed * Print speed * *Print speed will vary depending on system *Print speed will vary depending on system *Print speed will vary depending on system *Print speed will vary depending on system configuration, software, document configuration, software, document configuration, software, document configuration, software, document complexity, print mode and page complexity, print mode and page complexity, print mode and page complexity, print mode and page coverage. coverage.coverage. coverage.Black printing (text pattern) Black printing (text pattern)Black printing (text pattern) Black printing (text pattern) Max speed (custom setting 5): 12 ppm Max speed (custom setting 5): 12 ppmMax speed (custom setting 5): 12 ppm Max speed (custom setting 5): 12 ppm Standard: 3.4 ppm Standard: 3.4 ppmStandard: 3.4 ppm Standard: 3.4 ppm Color printing Color printing Color printing Color printing Max Speed (custom setting 5): Max Speed (custom setting 5):Max Speed (custom setting 5): Max Speed (custom setting 5): 10 ppm 10 ppm 10 ppm 10 ppm Standard: Standard: Standard: Standard: 2.9 ppm 2.9 ppm2.9 ppm 2.9 ppm Print width: Print width:Print width: Print width: 203.2 mm max. (8.0 in) 203.2 mm max. (8.0 in)203.2 mm max. (8.0 in) 203.2 mm max. (8.0 in) (for Borderless Printing: 215.9 mm/8.5 in) (for Borderless Printing: 215.9 mm/8.5 in)(for Borderless Printing: 215.9 mm/8.5 in) (for Borderless Printing: 215.9 mm/8.5 in) Interface: Interface:Interface: Interface: USB 2.0 Hi-Speed USB 2.0 Hi-SpeedUSB 2.0 Hi-Speed USB 2.0 Hi-Speed *1*2 *1*2*1*2 *1*2/Direct Print Port/IrDA v.1.2 /Direct Print Port/IrDA v.1.2/Direct Print Port/IrDA v.1.2 /Direct Print Port/IrDA v.1.2*3 *3*3 *3/Bluetooth v.1.2 /Bluetooth v.1.2 /Bluetooth v.1.2 /Bluetooth v.1.2 (Option) (Option)(Option) (Option) *1 All operations are not guaranteed for computers standard-equipped with a USB 2.0 Hi-Speed interface. *2 Since the USB 2.0 Hi-Speed interface is fully upwardly compatible with USB Full-Speed (USB 1.1), it can be used at USB Full-Speed (USB 1.1). *3 IrDA v.1.2 is not supported with iP6310D. Acoustic noise level: Acoustic noise level:Acoustic noise level: Acoustic noise level: Approx. 43 dB (A) (in the highest print quality mode) Approx. 43 dB (A) (in the highest print quality mode)Approx. 43 dB (A) (in the highest print quality mode) Approx. 43 dB (A) (in the highest print quality mode) Operating environment: Operating environment:Operating environment: Operating environment: Temperature: 5 to 35°C (41 to 95°F) Temperature: 5 to 35°C (41 to 95°F)Temperature: 5 to 35°C (41 to 95°F) Temperature: 5 to 35°C (41 to 95°F) Humidity: 10 to 90%RH (no condensation) Humidity: 10 to 90%RH (no condensation)Humidity: 10 to 90%RH (no condensation) Humidity: 10 to 90%RH (no condensation) Storage environment: Storage environment:Storage environment: Storage environment: Temperature: 0 to 40°C (32 to 104°F) Temperature: 0 to 40°C (32 to 104°F)Temperature: 0 to 40°C (32 to 104°F) Temperature: 0 to 40°C (32 to 104°F) Humidity: 5 to 95% RH (no condensation) Humidity: 5 to 95% RH (no condensation)Humidity: 5 to 95% RH (no condensation) Humidity: 5 to 95% RH (no condensation) Power supply: Power supply:Power supply: Power supply: AC 100-240 V, 50/60 Hz AC 100-240 V, 50/60 HzAC 100-240 V, 50/60 Hz AC 100-240 V, 50/60 Hz Power consumption: Power consumption:Power consumption: Power consumption: Standby: Approx. 1 W Standby: Approx. 1 WStandby: Approx. 1 W Standby: Approx. 1 W Printing: Approx. 11 W Printing: Approx. 11 WPrinting: Approx. 11 W Printing: Approx. 11 W Off: Approx. 0.5 W Off: Approx. 0.5 WOff: Approx. 0.5 W Off: Approx. 0.5 W Dimensions Dimensions Dimensions Dimensions (with a paper support and (with a paper support and (with a paper support and (with a paper support and paper output tray retracted): paper output tray retracted):paper output tray retracted): paper output tray retracted):438 (W) x 260 (D) x 172 (H) mm 438 (W) x 260 (D) x 172 (H) mm438 (W) x 260 (D) x 172 (H) mm 438 (W) x 260 (D) x 172 (H) mm 17.24 (W) x 10.24 (D) x 6.77 (H) in 17.24 (W) x 10.24 (D) x 6.77 (H) in17.24 (W) x 10.24 (D) x 6.77 (H) in 17.24 (W) x 10.24 (D) x 6.77 (H) in Weight: Weight:Weight: Weight: iP6320 iP6320iP6320 iP6320: :: : Approx. 3.5 kg (7.70 lb.) Approx. 3.5 kg (7.70 lb.)Approx. 3.5 kg (7.70 lb.) Approx. 3.5 kg (7.70 lb.) iP6310 iP6310iP6310 iP6310: :: : Approx. 3.4 kg (7.48 lb.) Approx. 3.4 kg (7.48 lb.)Approx. 3.4 kg (7.48 lb.) Approx. 3.4 kg (7.48 lb.) Canon FINE Cartridges: Canon FINE Cartridges:Canon FINE Cartridges: Canon FINE Cartridges: Nozzles: Nozzles:Nozzles: Nozzles: Color: 192 x 2 x 3 nozzles Color: 192 x 2 x 3 nozzles Color: 192 x 2 x 3 nozzles Color: 192 x 2 x 3 nozzles Photo: 192 x 2 x 3 nozzles Photo: 192 x 2 x 3 nozzlesPhoto: 192 x 2 x 3 nozzles Photo: 192 x 2 x 3 nozzles iP6320D_6310D_QSG_US.book Page 29 Friday, April 14, 2006 11:09 AM
Appendix 30 Camera Direct Print (PictBridge) Paper size: Paper size:Paper size: Paper size: Default (selections based on the printer setting), 10 x 15 cm/4 x 6 Default (selections based on the printer setting), 10 x 15 cm/4 x 6 Default (selections based on the printer setting), 10 x 15 cm/4 x 6 Default (selections based on the printer setting), 10 x 15 cm/4 x 6 (Photo Paper Plus Glossy, Photo Paper Pro, Photo Paper Plus Semi-Gloss, (Photo Paper Plus Glossy, Photo Paper Pro, Photo Paper Plus Semi-Gloss, (Photo Paper Plus Glossy, Photo Paper Pro, Photo Paper Plus Semi-Gloss, (Photo Paper Plus Glossy, Photo Paper Pro, Photo Paper Plus Semi-Gloss, Glossy Photo Paper, or Photo Sticker Glossy Photo Paper, or Photo StickerGlossy Photo Paper, or Photo Sticker Glossy Photo Paper, or Photo Sticker *1 *1*1 *1), 13 x 18 cm/5 x 7 (Photo Paper ), 13 x 18 cm/5 x 7 (Photo Paper ), 13 x 18 cm/5 x 7 (Photo Paper ), 13 x 18 cm/5 x 7 (Photo Paper Plus Glossy) Plus Glossy)Plus Glossy) Plus Glossy)*2 *2*2 *2, A4/8.5 x 11 (Letter) (Photo Paper Plus Glossy A4/Letter, , A4/8.5 x 11 (Letter) (Photo Paper Plus Glossy A4/Letter, , A4/8.5 x 11 (Letter) (Photo Paper Plus Glossy A4/Letter, , A4/8.5 x 11 (Letter) (Photo Paper Plus Glossy A4/Letter, Photo Paper Pro A4/Letter, Photo Paper Plus Semi-Gloss A4/Letter, Photo Paper Pro A4/Letter, Photo Paper Plus Semi-Gloss A4/Letter, Photo Paper Pro A4/Letter, Photo Paper Plus Semi-Gloss A4/Letter, Photo Paper Pro A4/Letter, Photo Paper Plus Semi-Gloss A4/Letter, Glossy Photo Paper A4/Letter, or Plain Paper A4/Letter), 5.4 x 8.6 cm/ Glossy Photo Paper A4/Letter, or Plain Paper A4/Letter), 5.4 x 8.6 cm/Glossy Photo Paper A4/Letter, or Plain Paper A4/Letter), 5.4 x 8.6 cm/ Glossy Photo Paper A4/Letter, or Plain Paper A4/Letter), 5.4 x 8.6 cm/ Credit Card (Glossy Photo Paper Credit Card) Credit Card (Glossy Photo Paper Credit Card)Credit Card (Glossy Photo Paper Credit Card) Credit Card (Glossy Photo Paper Credit Card) *1Canon-brand sticker. Printing on this paper is available only when the Layout function on your camera has a 16-up option. For details, refer to “Printing Photographs Directly from a PictBridge Compliant Device” in the Direct Printing Guide.*2If using a Canon PictBridge-compatible camera, you can select it. Paper type: Paper type:Paper type: Paper type: Default (selections based on the printer setting), Photo (Photo Paper Default (selections based on the printer setting), Photo (Photo Paper Default (selections based on the printer setting), Photo (Photo Paper Default (selections based on the printer setting), Photo (Photo Paper Plus Glossy, Photo Paper Plus Semi-Gloss, Plus Glossy, Photo Paper Plus Semi-Gloss, Plus Glossy, Photo Paper Plus Semi-Gloss, Plus Glossy, Photo Paper Plus Semi-Gloss, Glossy Photo Paper Glossy Photo PaperGlossy Photo Paper Glossy Photo Paper), Fast ), Fast ), Fast ), Fast (Photo Paper Pro), Plain Paper (A4/Letter only) (Photo Paper Pro), Plain Paper (A4/Letter only)(Photo Paper Pro), Plain Paper (A4/Letter only) (Photo Paper Pro), Plain Paper (A4/Letter only) Layout: Layout:Layout: Layout: Default (selections based on the printer setting), Borderless, Default (selections based on the printer setting), Borderless, Default (selections based on the printer setting), Borderless, Default (selections based on the printer setting), Borderless, Bordered, N-up (2, 4, 9, 16)*, 35-up Bordered, N-up (2, 4, 9, 16)*, 35-upBordered, N-up (2, 4, 9, 16)*, 35-up Bordered, N-up (2, 4, 9, 16)*, 35-up* ** * 2 22 2 *1 Layout compatible with Canon-brand sticker above. For details, refer to “Printing Photographs Directly from a PictBridge Compliant Device” in the Direct Printing Guide.*2Photos are printed in 35mm Film Style layout (contact printing layout). This option can be selected for Canon PictBridge-compliant devices only. (Note that this option cannot be used for some models.) For a Canon PictBridge-compliant device, selecting the item displayed with the [i] icon prints the shooting information (Exif data) in list format, or in the margins of specified photos. (Note that these options cannot be used for some models.) Trimming: Trimming:Trimming: Trimming: Default (Off: No trimming), On (follow camera’s setting), Off Default (Off: No trimming), On (follow camera’s setting), OffDefault (Off: No trimming), On (follow camera’s setting), Off Default (Off: No trimming), On (follow camera’s setting), Off Image optimize: Image optimize:Image optimize: Image optimize: Default (selections based on the printer setting), VIVID*, NR (Noise Default (selections based on the printer setting), VIVID*, NR (Noise Default (selections based on the printer setting), VIVID*, NR (Noise Default (selections based on the printer setting), VIVID*, NR (Noise Reduction)*, VIVID+NR*, Face* Reduction)*, VIVID+NR*, Face* Reduction)*, VIVID+NR*, Face* Reduction)*, VIVID+NR*, Face* * If using a Canon PictBridge-compatible camera, you can select it. Date/File No. print: Date/File No. print:Date/File No. print: Date/File No. print: Default (Off: No printing), Date, File No., Both, Off Default (Off: No printing), Date, File No., Both, OffDefault (Off: No printing), Date, File No., Both, Off Default (Off: No printing), Date, File No., Both, Off iP6320D_6310D_QSG_US.book Page 30 Friday, April 14, 2006 11:09 AM
Appendix 31 *1 *1*1 *1 Conform to the operating systems requirement when it is higher than this. Conform to the operating systems requirement when it is higher than this.Conform to the operating systems requirement when it is higher than this. Conform to the operating systems requirement when it is higher than this. For updated compatibility, visit our website. For updated compatibility, visit our website.For updated compatibility, visit our website. For updated compatibility, visit our website. *2 *2*2 *2 Operation can only be guaranteed on a PC with built-in USB or USB 2.0 Hi-Speed port and pre-installed Windows XP, 2000, Operation can only be guaranteed on a PC with built-in USB or USB 2.0 Hi-Speed port and pre-installed Windows XP, 2000, Operation can only be guaranteed on a PC with built-in USB or USB 2.0 Hi-Speed port and pre-installed Windows XP, 2000, Operation can only be guaranteed on a PC with built-in USB or USB 2.0 Hi-Speed port and pre-installed Windows XP, 2000, Me, 98 or Mac OS X v.10.2.8-v.10.4. Me, 98 or Mac OS X v.10.2.8-v.10.4.Me, 98 or Mac OS X v.10.2.8-v.10.4. Me, 98 or Mac OS X v.10.2.8-v.10.4. *3 *3*3 *3 Including compatible processors. Including compatible processors.Including compatible processors. Including compatible processors. *4 *4*4 *4 For bundled software installation. For bundled software installation.For bundled software installation. For bundled software installation. • •• •CD-ROM drive CD-ROM driveCD-ROM drive CD-ROM drive • •• • Mac File System: Mac OS Extended (Journaled), Mac OS X Extended Mac File System: Mac OS Extended (Journaled), Mac OS X ExtendedMac File System: Mac OS Extended (Journaled), Mac OS X Extended Mac File System: Mac OS Extended (Journaled), Mac OS X Extended Minimum System Requirements*1 *2 *2*2 *2 Interface InterfaceInterface InterfaceOperating System Operating SystemOperating System Operating SystemProcessor ProcessorProcessor ProcessorRAM RAMRAM RAMHard Disk Space Hard Disk SpaceHard Disk Space Hard Disk Space*4 *4*4 *4 USB 2.0 Hi-Speed USB 2.0 Hi-SpeedUSB 2.0 Hi-Speed USB 2.0 Hi-Speed Windows XP SP1, SP2 Windows XP SP1, SP2Windows XP SP1, SP2 Windows XP SP1, SP2 PentiumIII PentiumIIIPentiumIII PentiumIII*3 *3*3 *3 (Celeron 566 MHz) (Celeron 566 MHz) (Celeron 566 MHz) (Celeron 566 MHz) 128 MB 128 MB 128 MB 128 MB 400 MB 400 MB400 MB 400 MB Windows 2000 Professional SP4 Windows 2000 Professional SP4 Windows 2000 Professional SP4 Windows 2000 Professional SP4 USB USBUSB USB Windows XP SP1, SP2 Windows XP SP1, SP2Windows XP SP1, SP2 Windows XP SP1, SP2 PentiumII 300 MHz PentiumII 300 MHzPentiumII 300 MHz PentiumII 300 MHz *3 *3*3 *3 Windows 2000 Professional SP2, Windows 2000 Professional SP2, Windows 2000 Professional SP2, Windows 2000 Professional SP2, SP3, SP4 SP3, SP4 SP3, SP4 SP3, SP4 Windows Millennium Edition Windows Millennium EditionWindows Millennium Edition Windows Millennium Edition Windows 98, 98 Second Edition Windows 98, 98 Second EditionWindows 98, 98 Second Edition Windows 98, 98 Second Edition *2 *2*2 *2 Interface InterfaceInterface InterfaceOperating System Operating SystemOperating System Operating SystemProcessor ProcessorProcessor ProcessorRAM RAMRAM RAMHard Disk Space Hard Disk SpaceHard Disk Space Hard Disk Space*4 *4*4 *4 USB 2.0 Hi-Speed USB 2.0 Hi-SpeedUSB 2.0 Hi-Speed USB 2.0 Hi-Speed USB USBUSB USBMac OS X v.10.4 Mac OS X v.10.4Mac OS X v.10.4 Mac OS X v.10.4 Intel processor Intel processorIntel processor Intel processor PowerPC G3/G4/G5 PowerPC G3/G4/G5PowerPC G3/G4/G5 PowerPC G3/G4/G5256 MB 256 MB256 MB 256 MB 250 MB 250 MB250 MB 250 MB Mac OS X v.10.2.8 - v.10.3 Mac OS X v.10.2.8 - v.10.3Mac OS X v.10.2.8 - v.10.3 Mac OS X v.10.2.8 - v.10.3 128 MB 128 MB128 MB 128 MB • •• •Display : Display :Display : Display : 800 x 600 800 x 600800 x 600 800 x 600 Color 16 bit Color 16 bitColor 16 bit Color 16 bit• •• •Display : Display :Display : Display : 800 x 600 800 x 600800 x 600 800 x 600 Thousands Colors Thousands ColorsThousands Colors Thousands Colors Additional Systems Requirements for On-screen Manuals Browser: Windows HTML Help Viewer Browser: Windows HTML Help ViewerBrowser: Windows HTML Help Viewer Browser: Windows HTML Help Viewer Note: Microsoft Internet Explorer 5.0 or later must be Note: Microsoft Internet Explorer 5.0 or later must be Note: Microsoft Internet Explorer 5.0 or later must be Note: Microsoft Internet Explorer 5.0 or later must be installed. The on-screen manual may not be displayed installed. The on-screen manual may not be displayed installed. The on-screen manual may not be displayed installed. The on-screen manual may not be displayed properly depending on your operating system or Internet properly depending on your operating system or Internet properly depending on your operating system or Internet properly depending on your operating system or Internet Explorer version. We recommend that you keep your system Explorer version. We recommend that you keep your system Explorer version. We recommend that you keep your system Explorer version. We recommend that you keep your system up to date with Windows Update. up to date with Windows Update.up to date with Windows Update. up to date with Windows Update.Browser: Help Viewer Browser: Help ViewerBrowser: Help Viewer Browser: Help Viewer Note: The on-screen manual may not be displayed properly Note: The on-screen manual may not be displayed properly Note: The on-screen manual may not be displayed properly Note: The on-screen manual may not be displayed properly depending on your operating system. We recommend that depending on your operating system. We recommend that depending on your operating system. We recommend that depending on your operating system. We recommend that you keep your system up to date. you keep your system up to date.you keep your system up to date. you keep your system up to date. iP6320D_6310D_QSG_US.book Page 31 Friday, April 14, 2006 11:09 AM
Appendix 32 Safety Precautions Please read the safety warnings and cautions provided in this manual to ensure that you use your printer safely. Do not attempt to use your printer in any other way than is described in this manual. WarningYou may cause an electric shock/fire or damage the printer if you ignore any of these safety precautions. Choosing a location Choosing a locationChoosing a location Choosing a location Do not place the printer close to flammable solvents such as alcohol or thinners. Do not place the printer close to flammable solvents such as alcohol or thinners.Do not place the printer close to flammable solvents such as alcohol or thinners. Do not place the printer close to flammable solvents such as alcohol or thinners. Power supply Power supplyPower supply Power supply Never attempt to plug in or unplug the printer from the power supply when your hands are wet. Never attempt to plug in or unplug the printer from the power supply when your hands are wet.Never attempt to plug in or unplug the printer from the power supply when your hands are wet. Never attempt to plug in or unplug the printer from the power supply when your hands are wet. Always push the plug all the way into the power outlet. Always push the plug all the way into the power outlet.Always push the plug all the way into the power outlet. Always push the plug all the way into the power outlet. Never damage, modify, stretch or excessively bend or twist the power cord. Never damage, modify, stretch or excessively bend or twist the power cord. Never damage, modify, stretch or excessively bend or twist the power cord. Never damage, modify, stretch or excessively bend or twist the power cord. Do not place heavy objects on the power cord. Do not place heavy objects on the power cord.Do not place heavy objects on the power cord. Do not place heavy objects on the power cord. Never plug the printer into a power socket that is shared with other Never plug the printer into a power socket that is shared with other Never plug the printer into a power socket that is shared with other Never plug the printer into a power socket that is shared with other equipment (extension lead/cord, 2- or 3- way adapter, etc.). equipment (extension lead/cord, 2- or 3- way adapter, etc.).equipment (extension lead/cord, 2- or 3- way adapter, etc.). equipment (extension lead/cord, 2- or 3- way adapter, etc.). Never use the printer if the power cord is bundled or knotted. Never use the printer if the power cord is bundled or knotted.Never use the printer if the power cord is bundled or knotted. Never use the printer if the power cord is bundled or knotted. If you detect smoke, unusual smells or strange noises around the printer, immediately unplug the If you detect smoke, unusual smells or strange noises around the printer, immediately unplug the If you detect smoke, unusual smells or strange noises around the printer, immediately unplug the If you detect smoke, unusual smells or strange noises around the printer, immediately unplug the printer at the power supply and call for service. printer at the power supply and call for service.printer at the power supply and call for service. printer at the power supply and call for service. Periodically, unplug the printer and use a dry cloth to wipe off any dust or dirt collected on the plug Periodically, unplug the printer and use a dry cloth to wipe off any dust or dirt collected on the plug Periodically, unplug the printer and use a dry cloth to wipe off any dust or dirt collected on the plug Periodically, unplug the printer and use a dry cloth to wipe off any dust or dirt collected on the plug and the power outlet. and the power outlet. and the power outlet. and the power outlet. If the printer is placed at a location exposed to a lot of dust, smoke, or high humidity, dust collected on the plug will absorb moisture and may cause insulation failure and fire. Cleaning the printer Cleaning the printerCleaning the printer Cleaning the printer Use a damp cloth to clean the printer. Never use flammable solvents such as Use a damp cloth to clean the printer. Never use flammable solvents such as Use a damp cloth to clean the printer. Never use flammable solvents such as Use a damp cloth to clean the printer. Never use flammable solvents such as alcohol, benzene or thinners. alcohol, benzene or thinners.alcohol, benzene or thinners. alcohol, benzene or thinners. If flammable solvents come in contact with the electrical components inside the printer, it could cause a fire or electric shock. Always unplug the printer from the power outlet before cleaning the printer. Always unplug the printer from the power outlet before cleaning the printer.Always unplug the printer from the power outlet before cleaning the printer. Always unplug the printer from the power outlet before cleaning the printer. If you accidentally switch the printer on while cleaning it, you could injure yourself or damage the printer. Maintaining the printer Maintaining the printerMaintaining the printer Maintaining the printer Do not attempt to disassemble or modify the printer. There are no user serviceable parts inside Do not attempt to disassemble or modify the printer. There are no user serviceable parts inside Do not attempt to disassemble or modify the printer. There are no user serviceable parts inside Do not attempt to disassemble or modify the printer. There are no user serviceable parts inside the printer. the printer.the printer. the printer. The printer contains high-voltage components. Never attempt any maintenance procedure which is not described in this guide. Working around the Working around the Working around the Working around the printer printerprinter printerDo not use flammable sprays near the printer. Do not use flammable sprays near the printer.Do not use flammable sprays near the printer. Do not use flammable sprays near the printer. This could cause a fire or electric shock if spray were to come in contact with the electrical components inside the printer. iP6320D_6310D_QSG_US.book Page 32 Friday, April 14, 2006 11:09 AM
Appendix 33 CautionYou may cause injury or damage the printer if you ignore any of these safety precautions. Choosing a location Choosing a locationChoosing a location Choosing a location Do not install the printer in a location that is unstable or subject to excessive vibration. Do not install the printer in a location that is unstable or subject to excessive vibration.Do not install the printer in a location that is unstable or subject to excessive vibration. Do not install the printer in a location that is unstable or subject to excessive vibration. Do not install the printer in locations that are very humid or dusty, in direct sunlight, outdoors, or Do not install the printer in locations that are very humid or dusty, in direct sunlight, outdoors, or Do not install the printer in locations that are very humid or dusty, in direct sunlight, outdoors, or Do not install the printer in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source. close to a heating source.close to a heating source. close to a heating source. To avoid the risk of fire or electric shocks, install the printer in a location that has a constant temperature range of 5°C to 35°C (41°F to 95°F) and humidity of 10% to 90% (condensation free). Do not place the printer on a thick rug or carpet. Do not place the printer on a thick rug or carpet.Do not place the printer on a thick rug or carpet. Do not place the printer on a thick rug or carpet. Power supply Power supplyPower supply Power supply Ensure that the area around the power outlet is kept clear at all times so you Ensure that the area around the power outlet is kept clear at all times so you Ensure that the area around the power outlet is kept clear at all times so you Ensure that the area around the power outlet is kept clear at all times so you can easily unplug the power cord when if necessary. can easily unplug the power cord when if necessary.can easily unplug the power cord when if necessary. can easily unplug the power cord when if necessary. Never remove the plug by pulling on the cord. Never remove the plug by pulling on the cord.Never remove the plug by pulling on the cord. Never remove the plug by pulling on the cord. Do not use an extension lead/cord. Do not use an extension lead/cord.Do not use an extension lead/cord. Do not use an extension lead/cord. Never use a power supply source other than the one rated for the printer in the country of where Never use a power supply source other than the one rated for the printer in the country of where Never use a power supply source other than the one rated for the printer in the country of where Never use a power supply source other than the one rated for the printer in the country of where you purchased the printer. you purchased the printer.you purchased the printer. you purchased the printer. AC 100-240 V, 50/60 Hz AC 100-240 V, 50/60 HzAC 100-240 V, 50/60 Hz AC 100-240 V, 50/60 Hz Working around the Working around the Working around the Working around the printer printerprinter printerNever put your hands or fingers in the printer while it is printing. Never put your hands or fingers in the printer while it is printing.Never put your hands or fingers in the printer while it is printing. Never put your hands or fingers in the printer while it is printing. When moving the printer, carry the printer at both ends. When moving the printer, carry the printer at both ends.When moving the printer, carry the printer at both ends. When moving the printer, carry the printer at both ends. Do not place any object on the printer. Do not place any object on the printer.Do not place any object on the printer. Do not place any object on the printer. Do not place any metal objects (paper clips, staples, etc.) or containers of flammable solvents Do not place any metal objects (paper clips, staples, etc.) or containers of flammable solvents Do not place any metal objects (paper clips, staples, etc.) or containers of flammable solvents Do not place any metal objects (paper clips, staples, etc.) or containers of flammable solvents (alcohol, thinners, etc.) on top of the printer. (alcohol, thinners, etc.) on top of the printer.(alcohol, thinners, etc.) on top of the printer. (alcohol, thinners, etc.) on top of the printer. Should any foreign object (metal or liquid) fall into the printer, unplug the power cord and call for Should any foreign object (metal or liquid) fall into the printer, unplug the power cord and call for Should any foreign object (metal or liquid) fall into the printer, unplug the power cord and call for Should any foreign object (metal or liquid) fall into the printer, unplug the power cord and call for service. service.service. service. When installing or transporting this printer, do not incline it, lay it down on its side, or turn it When installing or transporting this printer, do not incline it, lay it down on its side, or turn it When installing or transporting this printer, do not incline it, lay it down on its side, or turn it When installing or transporting this printer, do not incline it, lay it down on its side, or turn it upside down. Ink can leak. upside down. Ink can leak.upside down. Ink can leak. upside down. Ink can leak. FINE Cartridges (Ink FINE Cartridges (Ink FINE Cartridges (Ink FINE Cartridges (Ink Cartridges) Cartridges)Cartridges) Cartridges)For safety reasons, store FINE Cartridges (Ink Cartridges) out of the reach of small children. For safety reasons, store FINE Cartridges (Ink Cartridges) out of the reach of small children.For safety reasons, store FINE Cartridges (Ink Cartridges) out of the reach of small children. For safety reasons, store FINE Cartridges (Ink Cartridges) out of the reach of small children. If a child should ingest any ink, consult a doctor immediately. Do not shake FINE Cartridges (Ink Cartridges). Do not shake FINE Cartridges (Ink Cartridges).Do not shake FINE Cartridges (Ink Cartridges). Do not shake FINE Cartridges (Ink Cartridges). Ink may leak out and stain clothing or the surrounding area. Never touch the electrical contacts or nozzles on a FINE Cartridge (Ink Never touch the electrical contacts or nozzles on a FINE Cartridge (Ink Never touch the electrical contacts or nozzles on a FINE Cartridge (Ink Never touch the electrical contacts or nozzles on a FINE Cartridge (Ink Cartridge) after printing. Cartridge) after printing.Cartridge) after printing. Cartridge) after printing. The metal parts may be very hot and could cause burns. iP6320D_6310D_QSG_US.book Page 33 Friday, April 14, 2006 11:09 AM
Appendix 34 Regulatory Information For 120V, 60Hz model For 120V, 60Hz modelFor 120V, 60Hz model For 120V, 60Hz model Model Number: K10256 (iP6320D)/K10257 (iP6310D) This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Use of a shielded cable is required to comply with Class B limits in Subpart B of Part 15 of the FCC Rules. Do not make any changes or modifications to the equipment unless otherwise specified in the manual. If such changes or modifications should be made, you could be required to stop operation of the equipment. Canon U.S.A., Inc. One Canon Plaza Lake Success, NY 11042 1-516-328-5600 (For U.S.A. Only) Canadian Radio Interference Regulations Canadian Radio Interference RegulationsCanadian Radio Interference Regulations Canadian Radio Interference Regulations This digital apparatus does not exceed the Class B limits for radio noise emissions from a digital apparatus as set out in the interference-causing equipment standard entitled “Digital Apparatus”, ICES-003 of the Industry Canada. Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux appareils numériques de Classe B prescrites dans la norme sur le matériel brouilleur NMB-003 dIndustrie Canada intitulée « Appareils numériques ». iP6320D_6310D_QSG_US.book Page 34 Friday, April 14, 2006 11:09 AM
Appendix 35 CANON U.S.A., INC. LIMITED WARRANTY --- (USA Only) The limited warranty set forth below is given by Canon U.S.A., Inc. (“Canon USA”) with respect to the new or refurbished Canon-brand product (“Product”) packaged with this limited warranty, when purchased and used in the United States only. The Product is warranted against defects in materials and workmanship under normal use and service (a) for a period of one (1) year from the date of original purchase when delivered to you in new condition in its original container or (b) for 90 days from the date of original purchase for refurbished Products. Defective parts or a defective Product returned to a Canon USA repair facility or a Canon USA Authorized Service Facility (“ASF”), and proven to be defective upon inspection, will be repaired, exchanged for new or comparable rebuilt parts, or exchanged for a refurbished Product, as determined by the Canon USA repair facility or the ASF. Warranty repair or replacement shall not extend the original warranty period of the Product. A dated proof of purchase is required at the time of warranty service. A copy of your dated bill of sale will satisfy this requirement. This warranty does not cover any accessories, or any consumables, such as paper or ink cartridges, as to which there shall be no warranty or replacement. This limited warranty shall only apply if the Product is used in conjunction with compatible computers, peripheral equipment and software. Canon USA shall have no responsibility for such items except for compatible Canon brand peripheral equipment covered by a separate warranty (Separate Warranty). Repairs of such Canon brand peripheral equipment shall be governed by the terms of the Separate Warranty. Non-Canon brand equipment and software that may be distributed with the Product are sold “as is” and without warranty of any kind by Canon USA, including any implied warranty regarding merchantability or fitness for a particular purpose, and all such warranties are disclaimed. The sole warranty, if any, with respect to such non- Canon brand items is given by the manufacturer or producer thereof. This limited warranty covers all defects encountered in normal use of the Product and does not apply in the following cases: (a) Loss of or damage to the Product due to abuse, neglect, mishandling, improper packaging by you, alteration, accident, electrical current fluctuations, improper use, failure to follow operating or maintenance instructions in, or environmental conditions prescribed in, Canon USA’s user’s manual or other documentation, or services performed by someone other than a Canon USA repair facility or ASF. Without limiting the foregoing, dropping the Product, scratches, and abrasions will be presumed to have resulted from misuse, abuse or failure to operate the Product as set forth in the user’s manual or other documentation for the Product. (b) Use of parts or supplies (other than those sold by Canon USA) that cause damage to the Product or cause abnormally frequent service calls or service problems. (c) If the Product has had its serial number or dating defaced, altered or removed. ANY SYSTEM SOFTWARE (WHETHER FACTORY LOADED ON THE PRODUCT OR CONTAINED ON THE SOFTWARE DISKETTES OR CD- ROMS ENCLOSED WITH, OR ACCOMPANYING, THE PRODUCT), AND ANY UTILITY SOFTWARE, DISTRIBUTED WITH OR FOR THE PRODUCT, IS SOLD “AS IS” AND WITHOUT WARRANTY BY CANON USA. THE SOLE WARRANTY WITH RESPECT TO SUCH SOFTWARE IS CONTAINED IN THE SOFTWARE MANUFACTURER’S LICENSE AGREEMENT DISTRIBUTED THEREWITH, INCLUDING ANY LIMITATIONS AND DISCLAIMERS THEREON. PLEASE CONTACT CANON USA IMMEDIATELY IF YOU HAVE NOT RECEIVED A COPY OF THE SOFTWARE MANUFACTURERS LICENSE AGREEMENT. NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, APPLIES TO THE PRODUCT AFTER THE APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BIND CANON USA, OR ITS ASF. (SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.) CANON USA SHALL NOT BE LIABLE FOR LOSS OF REVENUES OR PROFITS, INCONVENIENCE, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE, OR INABILITY TO USE THE PRODUCT REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON USA OR ITS ASF HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST CANON USA OR ITS ASF BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE POSSESSION, USE, MISUSE, OR INABILITY TO USE THE PRODUCT SOLD BY CANON USA NOT CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON USA, OR ITS ASF. (SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.) THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE PRODUCT OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT, AND STATES YOUR EXCLUSIVE REMEDY. Canon USA offers a range of customer technical support* options: • Interactive troubleshooting, e-mail technical support, the latest driver downloads and answers to frequently asked questions ( www.canontechsupport.com ) • Toll-free live technical support Monday-Saturday (excluding holidays) at 1-800-828-4040 1-800-828-40401-800-828-4040 1-800-828-4040 iP6320D_6310D_QSG_US.book Page 35 Friday, April 14, 2006 11:09 AM
Appendix 36 • Telephone Device for the Deaf (TDD-1-866-251-3752 TDD-1-866-251-3752TDD-1-866-251-3752 TDD-1-866-251-3752) • Repair or Exchange Service Options: In the event service is required for the Product during the limited warranty period, Canon USA offers two hardware support options: Authorized Service Facility Carry-In / Mail-In Service Authorized Service Facility Carry-In / Mail-In ServiceAuthorized Service Facility Carry-In / Mail-In Service Authorized Service Facility Carry-In / Mail-In Service Canon USAs Carry-In/Mail-In Service provides repair or exchange, at Canon USAs option, through Canon USAs Authorized Service Facility (ASF) network. The name and telephone number of the ASF(s) near you may be obtained from Canon USAs Web site at: www.canontechsupport.com or by calling the Canon USA Customer Care Center at 1-800-828-4040, or any time while speaking to a technical support person. A Product covered by this limited warranty will be repaired or exchanged, as determined by Canon USA, and returned without charge by the ASF. InstantExchange Service ** InstantExchange Service **InstantExchange Service ** InstantExchange Service ** A Canon Customer Care Center or ASF technician will attempt to diagnose the nature of the problem and, if possible, correct it over the telephone. If the problem cannot be corrected over the telephone, and you elect the InstantExchange option, a reference number will be issued to you. You will be asked for the Product serial number and other information pertaining to your defective Product and for a ship-to location for the replacement Product (must include street address). The Canon USA repair facility will ship out the replacement Product, via 2nd day Air freight service, prepaid by Canon USA. After receipt of the replacement Product (with instructions and a prepaid waybill), follow the enclosed instructions on how to ship the defective Product to the Canon USA repair facility. The defective Product must be returned in the shipping carton in which the replacement Product was packed and include the reference number, A COPY OF YOUR DATED PROOF OF PURCHASE (BILL OF SALE), and a complete explanation of the problem. DO NOT INCLUDE ANY OTHER ITEMS WITH THE DEFECTIVE PRODUCT IN THE RETURN SHIPPING CARTON, AND BE SURE TO RETAIN YOUR PRINTHEAD AND INK CARTRIDGE(S) AND TANK(S). InstantExchange Service expedites, usually by the second business day, the exchange of a defective Product with a replacement Product, which will normally be shipped the same day if your request for this service is by 3 p.m. E.T. Monday through Friday, except holidays (three (3) business day InstantExchange Service for Alaska and Hawaii). Canon USA does not guarantee expedited shipping service in the event of the occurrence of factors beyond its reasonable control. The replacement Product you receive may be a refurbished or reconditioned unit and will be covered for the balance of the period remaining on your original limited warranty. NOTE THAT BY USING THIS SERVICE YOU WILL KEEP THE REPLACEMENT PRODUCT THAT IS SENT TO YOU. CANON USA WILL RETAIN THE DEFECTIVE PRODUCT THAT YOU ORIGINALLY PURCHASED, WHICH SHALL BECOME THE PROPERTY OF CANON USA. InstantExchange warranty program service is available only during the express limited-warranty period for your Product and only in the continental United States, Alaska and Hawaii during such period. This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. * Support program specifics are subject to change without notice. ** InstantExchange warranty service is subject to the availability of refurbished or new replacement units. Canon U.S.A., Inc. Canon U.S.A., Inc.Canon U.S.A., Inc. Canon U.S.A., Inc. One Canon Plaza One Canon PlazaOne Canon Plaza One Canon Plaza Lake Success, NY 11042 Lake Success, NY 11042Lake Success, NY 11042 Lake Success, NY 11042 USA USAUSA USA Canon is a registered trademark of Canon Inc. ©2006 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. in the United States and may also be a registered trademark in other countries. iP6320D_6310D_QSG_US.book Page 36 Friday, April 14, 2006 11:09 AM