Canon printer PIXMA iP4300 User Manual

57
Routine Maintenance
1Make sure that the printer is turned on, and then remove any paper from the Auto 
Sheet Feeder.
2Press the Open Button to open the Paper Ou tput Tray and extend the Output Tray 
Extension.
3Fold a single sheet of A4 or Letter-sized plain paper in half widthwise, and then 
unfold the paper. 
4Load this and only this sheet of paper in the 
Auto Sheet Feeder with the open side to the 
front.
5Open the printer properties dialog box.
6Click the  Maintenance  tab, and then  Bottom Plate...

58Routine Maintenance
1Make sure that the printer is turned on, and then remove any paper from the Auto 
Sheet Feeder.
2Press the Open Button to open the Paper Ou tput Tray and extend the Output Tray 
Extension.
3Fold a single sheet of A4 or Letter-sized plain paper in half widthwise, and then 
unfold the paper. 
4Load this and only this sheet of paper in the 
Auto Sheet Feeder with the open side to the 
front.
5Open the  Canon IJ Printer Utility  dialog box.
6Make sure that Cleaning is selected in the...

59
Routine Maintenance
z Cleaning the Protrusions Inside the Printer
If protrusions inside the printer are stained, wipe  off any ink from the protrusions using a cotton 
swab or the like.
Important
Before cleaning the inner parts, be sure to turn the printer off. 

60Troubleshooting
Troubleshooting
This section describes troubleshooting tips for  problems you may encounter when using the printer.
z “Cannot Install the Printer Driver” on page 61
z “Cannot Connect to Computer Properly” on page 63
z “Printing Speed Is Slow / USB 2.0 Hi -Speed Connection Does Not Work” on page 63
z  ““Hi-Speed USB Device Plugged into non-Hi-Speed USB Hub” or “This Device 
Can Perform Faster” Message Is Di splayed (Windows XP Only)” on page 63
z “Print Results Not Satisfactory” on page...

61
Troubleshooting
Cannot Install the Printer Driver
CauseAction
Unable to proceed beyond the Printer 
Connection screen. If you were unable to proceed beyond the Printer Connection screen, follow the 
procedure below to reinstall the printer driver.
(1)
Click  Cancel  on the  Printer Connection  screen.
(2) Click  Start Over  on the Installation Failure  screen.
(3) Click  Back on the screen that appears next.
(4) Click  Exit on the  Welcome  screen, then remove the CD-ROM.
(5) Turn the printer off.
(6)...

62Troubleshooting
Installation does not start automatically 
when the Setup CD-ROM  is inserted 
into your computer’s disc drive.
Click  Start > My Computer  > double-click the CD-ROM icon.
In non-XP Windows, open the  My Computer window and then double-click the 
CD-ROM icon.
NoteTo use the Run command to start the setup program, specify your disc drive and 
then the name of the setup program, Msetup4.exe. The drive letter of the disc 
drive depends on your computer.
Double-click the CD-ROM icon on your...

63
Troubleshooting
Cannot Connect to Computer Properly
„ Printing Speed Is Slow / USB 2.0 Hi-Speed Connection Does Not Work
„“Hi-Speed USB Device Plugged into non-Hi-Speed USB Hub” or “This 
Device Can Perform Faster” Message Is Displayed (Windows XP Only)
CauseAction
Your system environment is not fully 
compatible with USB 2.0 Hi-Speed. If your system environment is not fully compatible with USB 2.0 Hi-Speed, the 
printer will operate at a lower speed provided under USB 1.1. In this case, the 
printer...

64Troubleshooting
Print Results Not Satisfactory
„Cannot Print to End of Job
„ Part of the Page  Is Not Printed
„ Ink Does Not Come Out/Printing Do es Not Start/Printing Is Blurred/
Colors Are Wrong/Straight Lines Are Misaligned
CauseAction
Size of the print data is extremely large 
(Windows XP/Windows 2000 only). In Windows XP and Windows 2000, click
 Print Options on the Page Setup  
sheet. Then, select the  Reduce spool data size  check box in the displayed 
dialog.
Selecting  Reduce spool data size...

65
Troubleshooting
Ink tank is not installed securely. / Part 
of the orange tape is remaining. Open the Top Cover and check the ink lamps.
If the ink lamp is not lit, press the   mark on the ink tank until it clicks into 
place. The ink lamp lights up red when the ink tank is fully inserted.
Make sure all of the orange tape is peeled off the ink tank and the air hole is 
completely exposed, as illustrated in (A). If any orange parts are left as in (B), 
remove all of the orange parts.
(A) Correct...

66Troubleshooting
„Printed Paper Curls or Has Ink Blots
„ Printed Surface Is Scratched/Paper Is Smudged
Print quality is not set appropriately. Set the  Print Quality setting to High in Windows or  Fine in Macintosh.
(1)Open the printer properties dialog box.
(2) On the  Main sheet, click  High for the  Print Quality  setting.
(1)Open the  Print dialog box.
(2) Select  Quality & Media  in the pop-up menu and then click  Detailed Setting.
(3) Drag the slide bar to set  Print Quality to Fine ....