Canon printer PIXMA iP3300 User Manual

67
Troubleshooting
Error Message Appears on the Screen
„ Writing Error/Output E rror/Communication Error
CauseAction
The printer is not ready. Confirm that the  POWER lamp is lit.
If the  POWER  lamp is off, turn the printer on.
While the  POWER lamp is flashing green, the printer is initializing. Wait until the 
POWER  lamp stops flashing and remains lit green. 
If the  ALARM  lamp is flashing orange, an error may have occurred in the 
printer.
For details on how to resolve the error, see “ALARM Lamp...

68Troubleshooting
„Error No.: 300 Is Displayed
„Error No.: 1700/1710 Is Displayed
CauseAction
The printer is not ready. Make sure that the printer is turned on, and that it is connected securely to the 
computer.
If the POWER  lamp is off, turn the printer on.
While the  POWER lamp is flashing green, the printer is initializing. Wait until the 
POWER  lamp stops flashing and remains lit green.
When the  ALARM lamp is flashing orange, an error may have occurred on the 
printer. For details on how to...

69
Troubleshooting
„ Error No.: 2001 Is Displayed
CauseAction
No response from connected digital 
camera or video camcorder. / 
Connected digital camera or video 
camcorder connected is not compatible 
with this printer. Disconnect the cable connecting the printer and the device, and then reconnect 
it.
Depending on the model or brand of your device, you may have to select a 
PictBridge-compliant print mode on the device before connecting it to the 
printer. You may also have to turn on the camera or...

70Troubleshooting
Cannot Print Properly from a Digital Camera
The following are the possible errors that may occur  when printing directly from a digital still camera 
or digital video camcorder*, and the actions to resolve them.
* Hereafter, the digital still cameras and digital  video camcorders are collectively referred to as 
“digital camera” or “camera”.
Note
z PictBridge compatible digital cameras can be connected to your printer for direct printing.
z This section describes errors that are...

71
Troubleshooting
“No ink” You can check the printer status according to the way the  ALARM lamp on the 
printer (orange) and ink lamps (red) flash. Check the status of each lamp and 
take the appropriate action to resolve the error.
z Printer  ALARM  lamp flashes orange four times and the ink lamp is off
The ink tank may not be installed properly.
Install the appropriate ink tank.
z Printer  ALARM  lamp flashes orange four times and the ink lamp flashes fast 
(at about 1-second intervals)
Ink may have...

72Troubleshooting
*1To resume printing, you can also press the  RESUME/CANCEL button on the printer instead of 
selecting  Continue  on the camera.
*2The ink absorber absorbs ink used  during cleaning, for example. If this message appears, you will 
need to call for servicing to replace the absorbe r and to check the printer for proper operation.
“Printer error” An error requiring servicing may have occurred. (Printer  POWER lamp flashes 
green and  ALARM lamp flashes orange alternately.)
Disconnect the...

73
Appendix
Appendix
Reading the On-screen Manuals
Along with this  Quick Start Guide , on-screen manuals are also suppl ied with your printer. For 
detailed instructions on installing the on-screen manuals, refer to your setup sheet.
You can view the on-screen manuals in the following way:
To view the on-screen manual, double-click the  iP3300 On-screen Manual shortcut icon on the 
desktop, or click  Start > All Programs  (or Programs ) > Canon iP3300 Manual  > iP3300 On-
screen  Manual .
System...

74Appendix
Specifications
General Specifications
Printing resolution (dpi) 4800 (horizontal)* x 1200 (vertical)
* Ink droplets can be placed with a pitch of 1/4800 inch at minimum.
Print width 8.0 inches / 203.2 mm max.
(for Borderless Printing: 8.5 inches / 216 mm)
Acoustic noise level Approx. 37 dB (A) (when printing in the highest quality mode on Photo Paper Pro)
Operating environment Temperature: 5 to 35°C (41 to 95°F)
Humidity: 10 to 90% RH (no condensation)
Storage environment Temperature: 0 to...

75
Appendix
*1 Conform to the operating system’s requirement when it is higher than this. 
For updated compatibility, visit our website.
*2 Operation can only be guaranteed on a computer with built-in USB or USB 2.0 Hi-Speed port and  pre-installed Windows XP, 2000, Me, 98, or Mac OS X v.10.2.8 - v.10.4.
*3 Including compatible processors.
*4 For bundled software installation.
z CD-ROM drive
z Display: Windows; 800 x 600 Color 16 bit, Macintosh; 800 x 600 Thousands Colors
z Macintosh File System: Mac OS...

76Appendix
Additional System Requirements for On-Screen Manuals
Browser: Windows HTML Help Viewer
Note: Microsoft Internet Explorer 5.0 or later must be 
installed. The on-screen manual may not be displayed 
properly depending on your operating system or Internet 
Explorer version. We recommend that you keep your 
system up to date with Windows Update. Browser: Help Viewer
Note: The on-screen manual may not be displayed properly 
depending on your operating system. We recommend that 
you keep your system...