Canon printer PIXMA iP2000 User Manual

Printing Maintenance
57
Resetting the Ink Counter in Printer Properties dialog box
1Open the PPrinter Properties dialog box and click the MMaintenance tab.
2Click IInk Counter Reset.
3Select the newly installed ink tank, then click OOK.
1Open the BJ Printer Utility dialog box.
(1)Double-click the hard disk icon where the printer driver was installed, the 
Application folder, and the U
Utilities folder.
(2)Double-click the P
Printer Setup Utility icon.
If you are using the OS other than Mac OS X v.10.3,...

Printing Maintenance
58
2Reset the Ink Counter.
(2) Click IInk Counter Reset. (1) Select R
Remaining ink level setting
from the pop-up menu.
(4) Click OOK. (3)  Select the newly installed ink tank.
QSG_Replacing_an_Ink_Tank.fm  Page 58  Wednesday, May 19, 2004  5:36 PM 

Printing Maintenance
59
„How Low Ink Warning Setting Works
The low ink warning notifies you of low ink levels during printing. The Low Ink Warning 
has been preset to be automatically displayed.
When you reset the ink counter, it will assume that the ink tank is full regardless of how 
much ink actually remains. The reset is the only way to match the counter value with an 
actual ink volume. Reset the ink counter when installing a new ink tank.
Low Ink Warning Display
The '!' shows a low ink...

Printing Maintenance
60
How to Display Low Ink Warning Correctly
• Reset the ink counter every time you install a new ink tank.
The ink counter cannot work correctly unless you synchronize it with the actual ink 
level. The ink counter can only be adjusted when it is reset at the time a new ink tank 
is installed.
• Do not reset the ink counter of an ink tank in use.
Synchronization of the counter and the actual ink level will not work properly.
ImportantIf you did not reset the counter when you...

Troubleshooting
61
Troubleshooting
Troubleshooting usually falls into one of the following categories. In this chapter you will 
find the most common printing problems. Refer to the 
User's Guide for additional 
information on topics not covered in this section.
•"C
Cannot Install the Printer Driver" on page 62
•"P
Print Quality is Poor or Contains Errors" on page 63
•"T
Troubleshooting Printer Hardware" on page 65
•"P
Paper Does Not Feed Properly" on page 66
•"H...

Troubleshooting
62
Cannot Install the Printer Driver
ProblemPossible CauseTr y This
Cannot Install the 
Printer DriverInstallation 
procedure not 
followed correctlyFollow the Easy Setup Instructions for proper printer driver installation.
If the installer was forced to terminate due to an error, remove the CD-ROM from 
the CD-ROM drive and restart your computer. Reinstall the printer driver. If this 
problem persists, contact the Customer Care Center.
Other applications 
running in the 
backgroundOther...

Troubleshooting
63
Print Quality is Poor or Contains Errors
ProblemPossible CauseTr y This
Ink does not eject 
properly/Printing is 
Blurred/ Colors are 
Wrong / White 
Streaks appear / 
Printed Ruled Lines 
are DisplacedInk tank is not seated 
properlyCheck that the ink tanks are firmly seated in the Print Head and reseat them if 
necessary.
See "I
Insert the ink tank."on page 55.
Print Head Nozzles 
cloggedPrint the nozzle check pattern to check for uneven ink output.
See "P
Printing the...

Troubleshooting
64
Back of Paper is 
SmudgedInside of the printer is 
dirtyIf the inside of the printer is dirty, printed paper may be smudged. Periodically 
clean the inside of the printer.
See "C
Cleaning the Inside of the Printer" in the User’s Guide.
Paper Feed Roller is 
dirtyClean the Paper Feed Roller.
See "P
Paper Does Not Feed Properly"on page 66.
Media is curled If media is curled, its print side may be smudged by touching the Print Head.
Hold the opposite corners of the media,...

Troubleshooting
65
Troubleshooting Printer Hardware
ProblemPossible CauseTr y This
Printer Does Not 
Start or Printer 
Stops During 
Print JobsPrint Head has 
overheated due to 
long periods of 
continuous printingStop printing and turn the printer off for at least 15 minutes to allow the Print Head 
to cool down.
The Print Head tends to overheat when printing continuously for long periods of 
time. The Print Head is designed to automatically pause at line breaks before 
resuming printing in order to...

Troubleshooting
66
Paper Does Not Feed Properly
ProblemPossible CauseTr y This
Paper Does Not 
Feed ProperlyInappropriate paper 
type used• Check to see if the paper you are printing on is too thick or curled.
See "PPrint Media to Avoid"on page 3.
• Check if the paper exceeds the load limit mark ( ). If it exceeds, load less 
paper.
See "L
Load the paper."on page 6.
Paper Feed Roller is 
dirtyFollow the steps described below to clean the Paper Feed Roller.
1. Ensure that the printer is...