Canon printer PIXMA iP1800 User Manual

47
Troubleshooting
Printing Does Not Start
Inappropriate Paper Thickness Lever 
setting. Adjust the position of the Paper Thickness Lever according to the type of paper 
you are printing on. See “Paper Handling” on page 5.
Depending on the printing content, the printing surface may become scratched 
even for the types of paper to set the lever to the left. In this case, set the Paper 
Thickness Lever to the right.
* Reset the Paper Thickness Lever to the left when you finish printing. If the 
lever is...

48Troubleshooting
Paper Does Not Feed Properly
CauseAction
Printing on inappropriate type of paper. Check to see if the paper you are printing on is not too thick or curled.
See “Media Types You Cannot Use” on page 6.
Paper Feed Roller is dirty. You may need to clean the Paper Feed Rollers of the Auto Sheet Feeder. Cleaning the Paper Feed Roller of the Auto Sheet Feeder consumes it, so 
perform this procedure only when necessary. 
For details on cleaning the Paper Feed Roller, see “Cleaning the Paper...

49
Troubleshooting
Paper Jams
CauseAction
Paper jammed in the Paper Output Slot 
and the Auto Sheet Feeder. Remove the paper following the procedure below.
(1)
Slowly pull the paper out, either  from the Auto Sheet Feeder 
or from the Paper Output Slot, whichever is easier.
z If the paper tears and a piece remains inside the printer, turn the printer off, 
open the Front Cover, and remove it.
Be careful not to touch the components inside the printer. 
After removing all paper, close the Front Cover and...

50Troubleshooting
ALARM Lamp Flashes Orange
„ALARM Lamp Flashes Orange
When a printer error occurs, the  ALARM lamp flashes orange as shown below. The number of 
flashes indicates the type of error that has oc curred. Count the flashes and take the appropriate 
action to correct the error.
CauseAction
Two flashes: Printer is out of paper. /
Paper does not feed. Reload paper in the Auto Sheet Feeder and press the 
RESUME/CANCEL 
button.
Three flashes: Paper jam. The paper may be jammed. Remove the jammed...

51
Troubleshooting
„ POWER Lamp Flashes Green and ALARM Lamp Flashes Orange 
Alternately
Disconnect the printer cable from the printer, turn the printer off, and then unplug the printer from 
the power supply. Plug the printer back in and turn  the printer back on after leaving it for a while.
If the problem is not resolved, cont act your Canon Service representative.
Error Message Appears on the Screen
„Writing Error/Output E rror/Communication Error
Sixteen Flashes: Ink level cannot be 
detected. Ink...

52Troubleshooting
„Error No.: 300 Is Displayed
„Error No.: 1700/1710 Is Displayed
CauseAction
The printer is not ready. Make sure that the printer is turned on, and that it is connected securely to the 
computer.
If the POWER  lamp is off, turn the printer on.
While the  POWER lamp is flashing green, the printer is initializing. Wait until the 
POWER  lamp stops flashing and remains lit green.
If the  ALARM  lamp is flashing orange, an error may have occurred on the 
printer. For details on how to...

53 Appendix
Appendix
Reading the On-screen Manuals
Along with this Quick Start Guide, on-screen manuals are also supplied with your printer. For 
detailed instructions on installing the on-screen manuals, refer to your setup sheet.
You can view the on-screen manuals in the following way:
To view the on-screen manual, double-click the iP1800 series On-screen Manual shortcut icon on 
the desktop, or click Start > All Programs (or Programs) > Canon iP1800 series Manual > iP1800 
series On-screen Manual....

54Appendix
Specifications
General Specifications
Printing resolution (dpi)4800 (horizontal)* x 1200 (vertical)
* Ink droplets can be placed with a pitch of 1/4800 inch at minimum.
Print width8.0 inches / 203.2 mm max.
(for Borderless Printing: 8.5 inches / 216 mm)
Acoustic noise levelApprox. 43.0 dB (A)*
* When printing in the highest print quality mode on Photo Paper Pro.
Operating environmentTemperature: 5 to 35°C (41 to 95°F)
Humidity: 10 to 90% RH (no condensation)
Storage environmentTemperature: 0...

55 Appendix
*1 Conform to the operating system’s requirement when it is higher than this. 
For updated compatibility, visit our website.
*2 Operation can only be guaranteed on a PC with built-in USB or USB 2.0 Hi-Speed port and pre-
installed Windows Vista, XP, or 2000.
*3 Including compatible processors.
*4 For bundled software installation.
*5 Macintosh File System: Mac OS Extended (Journaled), Mac OS Extended.
zCD-ROM drive
zDisplay: Windows; SVGA 800 x 600
Minimum System Requirements*1 
*2
Operating...

56Safety Precautions
Safety Precautions
Please read the safety warnings and cautions provided in this manual to ensure that you use the 
printer safely. Do not attempt to use the printer in any way not described in this manual.
Warning
You may cause an electric shock, fire, or damage the printer if you ignore any of these safety precautions.
Choosing a locationDo not place the printer close to flammable solvents such as alcohol or thinners.
Power supplyNever attempt to plug in or unplug the printer from...