Canon printer PIXMA iP1800 User Manual

37 Routine Maintenance
Cleaning Your Printer
„Cleaning the Paper Feed Rollers (Roller Cleaning)
Clean the paper feed rollers if paper is not fed properly. Cleaning the Paper Feed Roller of the 
Auto Sheet Feeder consumes it, so perform this only when necessary.
1Make sure that the printer is turned on, and then remove any paper from the Auto 
Sheet Feeder.
2Open the Printer Properties dialog box.
Refer to “Opening the Printer Properties Dialog Box Directly from the Start Menu” in “Opening 
the Printer...

38Routine Maintenance
6When the message appears, load three or  more sheets of A4 or Letter-sized plain 
paper in the Auto Sheet Feeder.
Set the Paper Thickness Lever to the left. For det ails on the Paper Thickness Lever, refer to 
“Front View” in “Main Components” of the  User’s Guide on-screen manual.
7Confirm the message, and then click  OK.
The paper that is loaded in the printer will feed through the printer and be ejected.
If this procedure does not solve the problem, cl ean the surface of the...

39
Routine Maintenance
4Open the printer properties dialog box.
Refer to “Opening the Printer Properties Dialog Bo x Directly from the Start Menu” in “Opening 
the Printer Properties Dialog Box (Windows)” of the  User’s Guide on-screen manual.
5Click the Maintenance  tab, and then  Bottom Plate Cleaning .
6When the confirmation message is displayed, click  Execute.
The paper cleans the inside of the printer as it feeds through the printer.
If the ejected paper is smudged, perform the Bottom Plate...

40Routine Maintenance
7When the confirmation message is displayed, click  Execute.
The paper cleans the inside of the printer as it feeds through the printer.
If the ejected paper is smudged, perform the Bottom Plate Cleaning again.
If the problem is not resolved after perf orming the Bottom Plate Cleaning twice, the 
protrusions inside the printer may be stained.  Clean them according to instructions. See 
“Cleaning the Protrusions Inside the Printer” on page 40.
z Cleaning the Protrusions Inside the...

41
Troubleshooting
Troubleshooting
This section describes troubleshooting tips for  problems you may encounter when using the printer.
z “Cannot Install the Printer Driver” on page 42
z “The USB Connection Does Not Work Properly” on page 43
z  “The Printer Is Not Recognized Properly” on page 43
z  “The Printer Is Not Recognized Properly” on page 43
z “Print Results Not Satisfactory” on page 44
z “Cannot Print to End of Job” on page 44
z “Part of the Page Is Not Printed” on page 44
z “Ink Does Not Come...

42Troubleshooting
Cannot Install the Printer Driver
CauseAction
Unable to proceed beyond the Printer 
Connection screen.If you were unable to proceed beyond the Printer Connection screen, follow 
the procedure below to reinstall the printer driver.
(1)Click Cancel on the Printer Connection screen.
(2)Click Start Over on the Installation Failure screen.
(3)Click Back on the screen that appears next.
(4)Click Exit on the PIXMA iP1800 series, then remove the 
CD-ROM.
(5)Turn the printer off.
(6)Restart your...

43 Troubleshooting
The USB Connection Does Not Work Properly
„The Printer Is Not Recognized Properly
„The Printer Is Not Recognized Properly
The Setup CD-ROM is defective.
Click Start > My Computer, and confirm that CD-ROM icon   is visible.
In non-XP Windows, double-click the My Computer icon on the desktop and 
confirm that the CD-ROM icon   is visible in the window.
Confirm that the CD-ROM icon is displayed when you insert the CD-ROM.
If the CD-ROM icon is not displayed, restart your computer.
If the...

44Troubleshooting
Print Results Not Satisfactory
„Cannot Print to End of Job
„Part of the Page Is Not Printed
„Ink Does Not Come Out/Printing Does Not Start/Printing Is Blurred/
Colors Are Wrong/Straight Lines Are Misaligned
CauseAction
Size of the print data is extremely large 
(Windows XP/Windows 2000 only).In Windows XP and Windows 2000, click Print Options on the Page Setup 
sheet. Then, select the Reduce spool data size check box in the displayed 
dialog.
Selecting Reduce spool data size may reduce...

45
Troubleshooting
„ Printed Paper Curls or Has Ink Blots
Print Head nozzles are clogged. Print the nozzle check pattern to check for uneven ink output.
zIf the nozzle check pattern does not print out properly
Clean the Print Head and then print the nozzle check pattern to check that 
ink is ejecting properly.
z If the problem is not resolved after performing Print Head Cleaning 
twice
Perform Print Head Deep Cleaning.
If the problem is not resolved after performing Print Head Deep Cleaning, 
perform...

46Troubleshooting
„Printed Surface Is Scratched/Paper Is Smudged
CauseAction
Paper Feed Roller is dirty. You may need to clean the Paper Feed Rollers of the Auto Sheet Feeder.
Cleaning the Paper Feed Roller of the Auto Sheet Feeder consumes it, so 
perform this procedure only when necessary.
For details on cleaning the Paper Feed Roller, see “Cleaning the Paper Feed 
Rollers (Roller Cleaning)” on page 37.
Inside of the printer is dirty. When performing duplex printing, if the inside of the printer is...