Canon printer PIXMA iP100 User Manual

							Photo PrinterQuick Start Guide
series
The following ink tanks are compatible with this product.
For information on product specifications, please visit our website at
www.usa.canon.comQT5-1438-V02 XXXXXXXX © CANON INC. 2008 PRINTED IN THAILAND 
						

							Getting Help from CanonHelp Us Help You BetterBefore you contact Canon, please record the following information.Serial Number (located on the back of the product): _____________________________________
Model Number (located on the top of the product): ______________________________________
Setup CD-ROM number (located on the CD-ROM): ______________________________________
Purchase Date: __________________________________________________________________Customer Technical Support Sequence*1. Internet 
— www.canontechsupport.com
For quick and comprehensive self-help in an intuitively guided interactive troubleshooting 
environment, the place to start is our helpful tech support web site. In addition, the latest 
driver downloads, answers to frequently asked questions, product information, and “where to 
buy” instructions are found here.
2. Email Tech Support 
— www.canontechsupport.com
For individual attention to a special issue, try emailing our friendly technical support 
representatives, specially trained to communicate quick, easy, and logical solutions to your 
inquiries within 24 hours.
3. Toll-Free Live Tech Support 
— (1-800-828-4040)
This option provides live telephone technical support, free of service charges, Monday-
Saturday (excluding holidays), during your product’s 1 year limited warranty period. 
Telephone Device for the Deaf (TDD) support is available at (1-866-251-3752).
4. Extended Service and Support 
—
 www.canonesp.com
Canon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended 
service program that provides up to three full years of service and support coverage at a very 
attractive price. CarePAK offers toll-free Canon technical support and includes Canon’s 
superb InstantExchange product replacement program. For further information about 
extending your Canon service and support, call (1-800-385-2155), or visit our Web site at 
www.canonesp.com. CarePAK must be purchased during your product’s warranty period.
For more information and updated program specifics, please visit our web site at 
www.canontechsupport.com.
  * Support program specifics are subject to change without notice.
Ordering InformationFor additional supplies, use the following descriptions and order numbers.Description Order #
FINE CartridgesPGI-35 Black 1509B002 
CLI-36 Color 1511B002 Canon Specialty Papers All Occasion Photo Cards (4 x 8/ 50 sheets) 1029A069 
Glossy Photo Paper Credit Card Size (100 sheets) 9157A023 
High Resolution Paper (8.5 x 11/ 100 sheets) 1033A011 
Matte Photo Paper (4 x 6/ 120 sheets) 7981A014 
Matte Photo Paper (8.5 x 11/ 50 sheets) 7981A004 
Photo Paper Glossy (4 x 6/ 50 sheets) 0775B021 
Photo Paper Glossy (4 x 6/ 100 sheets) 0775B022 
Photo Paper Glossy (8.5 x 11/ 50 sheets) 0775B023 
Photo Paper Glossy (8.5 x 11/ 100 sheets) 0775B024 
Photo Paper Plus Double Sided (5 x 7/ 10 sheets) 9981A006 
Photo Paper Plus Double Sided (8.5 x 11/ 10 sheets) 9981A005 
Photo Paper Plus Double Sided Album Kit (5 x 7) 0041B005 
Photo Paper Plus Double Sided Album Kit (8.5 x 11) 0041B006 
Photo Paper Plus Glossy (4 x 6/ 50 sheets) 7980A012 
Photo Paper Plus Glossy (4 x 6/ 120 sheets) 7980A022 
Photo Paper Plus Glossy (5 x 7/ 20 sheets) 7980A019 
Photo Paper Plus Glossy (8.5 x 11/ 20 sheets) 7980A006 
Photo Paper Plus Glossy II (4 x 6/ 50 Sheets) 2311B022 
Photo Paper Plus Glossy II (4 x 6/ 100 Sheets) 2311B023 
Photo Paper Plus Glossy II (4 x 6/ 400 Sheets) 2311B031 
Photo Paper Plus Glossy II (5 x 7/ 20 Sheets) 2311B024 
Photo Paper Plus Glossy II (8 x 10/ 20 Sheets) 2311B025 
Photo Paper Plus Glossy II (8.5 x 11/ 20 Sheets) 2311B001 
Photo Paper Plus Semi-gloss (4 x 6/ 50 sheets) 1686B014 
Photo Paper Plus Semi-gloss (8 x 10/ 20 sheets) 1686B017 
Photo Paper Plus Semi-gloss (8.5 x 11/ 20 sheets) 1686B020 
Photo Paper Pro (8 x 10/ 20 sheets) 1029A059 
Photo Paper Pro (8.5 x 11/ 15 sheets) 1029A004 
Photo Stickers (16 stickers/sheet, 5 sheets/pack) 0001C001 Call 1-800-OK-CANON to locate a dealer near you, or visit the Canon eStore at 
www.estore.usa.canon.com
.
© 2008 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. in the United States and may be a registered trademark 
or trademarks in other countries. All other product and brand names are trademarks of their respective owners. 
						

							Photo Printer
Quick Start Guide
series 
						

							© CANON INC.2008
All rights reserved. No part of this publication may be transmitted or copied in any form whatsoever 
without the express written permission.
Disclaimer
Canon U.S.A., Inc. has reviewed this manual thoroughly in order that it will be an easy-to-use 
guide to your Canon PIXMA iP100 series Photo Printer. All statements, technical information and 
recommendations in this manual and in any guides  or related documents are believed reliable, but 
the accuracy and completeness thereof are not guaranteed or warranted, and they are not intended 
to be, nor should they be understood to be, repr esentation or warranties concerning the products 
described.
Specifications are subj ect to change without notice.
Depending on your application progr am, operations may differ. For details, refer to the instruction 
manual of your application. The steps described in this manual are in Windows Vista™ operating 
system Ultimate Edition (hereafter referred to as “Windows Vista”) and Mac
® OS X v.10.4.x.
All information regarding non-Canon products was comp iled from publicly available information. No 
representation is made regarding the accuracy thereof.
As an 
ENERGY STA R® Partner, Canon Inc. has determined that this product meets 
the ENERGY STA R® guidelines for energy efficiency.
About Consumables
Consumables (ink tanks / FINE Cartridges) are available for 5 years after production has stopped.
Trademarks
z “Microsoft” is a registered tradem ark of Microsoft Corporation.
z “Windows” is a trademark of Microsoft Corporati on, registered in the U.S. and other countries.
z “Windows Vista” is a trademark of Microsoft Corporation.
z “Macintosh” and “Mac” are trademarks of Apple Inc. , registered in the U.S. and other countries. 
z “IrDA Feature Trademark” is owned by the In frared Data Association and used under license 
therefrom.
z “Bluetooth” is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc. 
						

							Table of Contents
1
Introduction.....................................................2
Safety Precautions ......................................... 3
Before Using the Printer ................................6
Included Items ................................................ 6
Accessories .................................................... 7
Turning the Printer On and Off ....................... 8
Loading Printing Paper ................................. 10
Printing from Your Computer ......................18Printing with Windows................................... 18
Printing with Macintosh................................. 19
Printing Photographs Directly from a Compliant Device .......................20
Printing Photographs Directly 
from a Compliant Device .............................. 20
About PictBridge Print Settings..................... 22
Routine Maintenance ................................... 24When Printing Becomes Faint or Colors 
Are Incorrect ................................................. 24
Printing the Nozzle Check Pattern................ 25
Examining the Nozzle Check Pattern ........... 27
Print Head Cleaning...................................... 28
Print Head Deep Cleaning ............................ 31
Aligning the Print Head ................................. 33
Replacing an Ink Tank .................................. 43
Keeping the Best Printing Results ................ 49
Cleaning Your Printer ................................... 50
Troubleshooting ...........................................57Cannot Install the Printer Driver.................... 58
Cannot Connect to Computer Properly......... 60
Print Results Not Satisfactory ....................... 61
Printer Does Not Start................................... 64
Printer Moves But Ink Is Not Ejected ............ 65
Paper Does Not Feed Properly..................... 65
Paper Jams................................................... 66
Alarm Lamp Flashes Orange ........................ 67
Power Lamp Flashes Green and Alarm 
Lamp Flashes Orange Alternately ................ 69
Message Appears on the Computer 
Screen .......................................................... 70
Error Message Appears on a PictBridge 
Compliant Device.......................................... 74
Cannot Print Properly through Infrared 
Communication ............................................. 75
Cannot Print Properly via Bluetooth 
Communication ............................................. 75
Appendix .......................................................76Carrying the Printer....................................... 76
Traveling Abroad with the Printer ................. 76
How to Use the Documentation Provided..... 77
Reading the On-screen Manuals .................. 78
Solution Menu (Windows Only) .................... 79 My Printer (Windows Only) ........................... 79
Specifications ............................................... 80
Users in the U.S.A. ....................................... 82
For California, USA only ............................... 85
Index.............................................................. 86 
						

							2Introduction
Introduction
This Quick Start Guide uses the following symbols to  indicate important information. Always observe 
the instructions indicated by these symbols.
Warning
Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of 
the equipment. These must be observed for safe operation.
Caution
Instructions that, if ignored, could result in personal injury or material damage caused by incorrect 
operation of the equipment. These must be observed for safe operation.
Important
Instructions that must be observed for safe operation. 
						

							3
Safety Precautions
Safety Precautions
Please read the safety warnings and cautions provi ded in this manual to ensure that you use the 
printer safely. Do not attempt to use the printer in any way not described in this manual.
Warningz This product emits low level magnetic flux. If you use a cardiac pacemaker and feel abnormalities, 
please move away from this product and consult your doctor.
z You may cause an electric shock, fire, or damage the printer if you ignore any of these safety 
precautions.
Choosing a location Do not place the printer close to flammable solvents such as alcohol or thinners.
Power supply Never attempt to plug in or unplug the printer from the power supply when your hands are wet.
Always push the plug all the way into the power outlet.
Never damage, modify, stretch or excessively bend or twist 
the universal AC adapter and power cord. Do not place 
heavy objects on the power cord.
Never plug the printer into a power socket that is shared with 
other equipment (extension lead/cord, 2- or 3-way adapter, 
etc.).
Never use the printer if the power cord is bundled or knotted.
If you detect smoke, unusual smells or strange noises around the printer, immediately unplug the 
printer at the power supply and call for service.
Periodically, unplug the printer and use a dry cloth to wipe off 
any dust or dirt collected on the plug and the power outlet. If 
the printer is placed at a location exposed to a lot of dust, 
smoke, or high humidity, the dust collected on the plug 
absorbs moisture and may cause insulation failure and fire.
If you hear thunder, disconnect the power supply of the printer and refrain from using it. Leaving 
the printer plugged in may cause fire, electric shock, or damage to the printer, depending on the 
thunder storm.
Use the power cable included with the printer.
Use only power supplies listed in the user instructions (Canon AC Adapter: K30287, Li-ion Battery 
Pack: K30274, Car Adapter: K30275).
Do not use them for other products. 
						

							4Safety Precautions
Cleaning the printer Use a damp cloth to clean the printer. Never use flammable 
solvents such as alcohol, benzene or thinners.
If flammable solvents come in contact with electrical 
components inside the printer, it could cause a fire or electric 
shock.
Always unplug the printer from the power outlet before cleaning the printer.
If you accidentally switch the printer on while cleaning it, you could injure yourself or damage the 
printer.
Maintaining the 
printer Do not attempt to disassemble or modify the printer. There are no user serviceable parts inside the 
printer.
The printer contains high-voltage components. Never attempt any maintenance procedure not 
described in this guide.
Working around the 
printer Do not use highly flammable sprays near the printer.
This could cause a fire or electric shock if the spray comes into contact with electrical components 
inside the printer.
Caution
You may cause injury or damage the printer if you ignore any of these safety precautions.
Choosing a location
Do not install the printer in a location that is unstable or subject to excessive vibration.
Do not install the printer in locations that are very humid or dusty, in direct sunlight, outdoors, or 
close to a heating source.
To avoid the risk of fire or electric shocks, install the printer in a location with an ambient 
temperature range of 5°C to 35°C (41°F to 95°F) and humidity of 10% to 90% (condensation free).
Do not place the printer on a thick rug or carpet.
Power supply Ensure that the area around the power outlet is kept clear at 
all times so you can easily unplug the power cord if 
necessary.
Never remove the plug by pulling on the cord.
Do not use an extension lead/cord. 
						

							5
Safety Precautions
Working around the 
printer Never put your hands or fingers in the printer while it is printing.
Do not carry or store the printer with the front of printer (the 
Paper Output Slot Cover side) down.
A failure can result.
Do not place any object on the printer.
Do not place metal objects (paper clips, staples, etc.) or containers of flammable solvents (alcohol, 
thinners, etc.) on top of the printer.
If any foreign object (metal or liquid) fall into the printer, unplug the power cord and call for service.
Print Heads and ink 
tanks Keep ink tanks out of the reach of children.
In case ink is accidentally licked or swallowed, rinse out mouth or give one or two glasses of water 
to drink.
If irritation or discomfort occurs, obtain medical advice immediately.
In case ink gets in contact with eyes, rinse with water immediately.
In case ink gets in contact with skin, wash with soap and water immediately.
If irritation to eyes or skin persists, obtain medical advice immediately.
Do not shake Print Heads or ink tanks.
Ink may leak out and stain clothing or the surrounding area.
Never touch the electrical contacts on a Print Head after 
printing. The metal parts may be very hot and could cause 
burns.
Do not throw ink tanks into fire.
Universal AC Adapter When you pack the universal AC adapter for travel or storage, never wrap the cord around the 
body of the AC adapter to prevent the cord from splitting or separating from the body of the AC 
adapter and causing a short circuit. 
						

							6Before Using the Printer
Before Using the Printer
Included Items
Check that all the following items are in the box . If anything is missing or damaged, contact your 
Canon Service representative.
zPrinter
z Setup CD-ROM
z Easy Setup Instructions (Setup Sheet)
z Quick Start Guide
z Print Head
z Ink tanks (PGI-35 Black, CLI-36 Color)
z Universal AC Adapter
z Power cord
z Additional documents
* A USB cable is necessary to connec t the printer with your computer.