Canon printer PIXMA i850 Series User Manual

An Error Message is Displayed on the Screen
161
Troubleshooting
Other Error Messages 
nIf the BJ Status Monitor is displayed, follow the instructions on screen.
If an error occurs during printing, the BJ Status Monitor displays the error on the Printer 
Status tab. Follow the instructions on screen.
In Windows 95, Windows 98 or Windows Me, click the Guide tab for action to be taken in 
response to the error.
Windows 

An Error Message is Displayed on the Screen
162
Troubleshooting
nIf one of the following messages is displayed outside of the BJ Status Monitor:
Could not spool successfully due to insufÞcient disk space
Increase the amount of free space on the disk by deleting any unnecessary Þles.
Could not spool successfully due to insufÞcient memory
Increase available memory by closing any other applications currently running.
If printing is still not possible, restart Windows and try printing again.
Printer driver...

An Error Message is Displayed on the Screen
163
Troubleshooting
Other Error Messages 
nIf a message with the format Error No.: Xn (where X represents a letter and n 
represents a number) is displayed:
Error No.: X202
Not enough memory for printing. Increase available memory by closing any other 
applications currently running.
Error No.: X203
The printer driver may not be installed correctly. Uninstall the printer driver and reinstall 
it.
áUninstalling Printer Drivers
Error No.: X300
Ensure the power is...

Problems Unique to Windows
164
Troubleshooting
Problems Unique to Windows
¥The BJ Status Monitor is Not Displayed
¥Cannot Print in Background (Windows 95/Windows 98/Windows Me only)
¥Cannot Print Normally
Windows 

Problems Unique to Windows
165
Troubleshooting
The BJ Status Monitor is Not Displayed
nEnsure Enable bi-directional support for this printer is selected.
1Open the Printer Properties dialog box from the Start menu.
áOpening the Printer Properties dialog box directly from the Start 
menu
2On the Por ts tab (or Details tab), click Spool Settings and select Enable 
bi-directional support for this printer.
nIf the printer is connected to the parallel interface, ensure the printer cable 
supports...

Problems Unique to Windows
166
Troubleshooting
Cannot Print in Background (Windows 95/Windows 98/
Windows Me only)
nCheck the amount of free space on the hard disk.
Background printing requires a certain amount of disk space. You may need to delete 
unnecessary Þles, or disable background printing.
nEnsure that background printing is enabled.
1Open the Printer Properties dialog box.
áOpening the Printer Properties Dialog Box
2On the Page Setup tab, click Printer control... and select Background 
Printing. 

Problems Unique to Windows
167
Troubleshooting
Cannot Print Normally
nWhen the printer port is set to ECP, cancel ECP mode and then try printing 
again.
Sometimes ECP mode disrupts normal printing.
1Open the Printer Properties dialog box.
2Click the Maintenance tab.
3Click Custom Settings to open the Custom Setting dialog box.
4Clear the Set printer to ECP mode check box, and then click Send.
5Turn the printer off and back on again. 

Problems Unique to the Macintosh
168
Troubleshooting
Problems Unique to the Macintosh
¥ Jagged Text/Graphics, or Banded Gradations
¥Cannot Print in Background
Macintosh 

Problems Unique to the Macintosh
169
Troubleshooting
Jagged Text/Graphics, or Banded Gradations
nEnsure your application supports Quick Draw.
If you are using a PostScript-compatible application, printed text and lines may appear 
jagged and gradations may appear banded. As i850 is not a PostScript printer but a 
Quick Draw printer, use an application compatible with Quick Draw for printing. 

Problems Unique to the Macintosh
170
Troubleshooting
Cannot Print in Background
nEnsure background printing is enabled.
1In the Apple menu, select Chooser.
2Click Backgrounding on.
nCheck the amount of free space on the hard disk.
Background printing requires a certain amount of disk space.
You may need to remove unnecessary Þles, or disable background printing.