Canon printer PIXMA i850 Series User Manual

Printer Does Not Start or Stops During Print Jobs
141
Troubleshooting
Printing Does Not Start
nEnsure the printer is turned on.
If the POWER lamp is off, press the POWER button.
If the POWER lamp is ßashing green, the printer is initialising. Wait until the POWER 
lamp stops ßashing.
Note
äWhen printing a large amount of data such as a photo or graphics, it takes 
longer than usual to begin printing. While the POWER lamp is flashing, the 
computer processes the data and sends it to the printer. Simply...

Printer Does Not Start or Stops During Print Jobs
142
Troubleshooting
nCheck whether there is any problem with the computer.
Restart the computer, and if any print jobs remain, delete them.
Windows
1Open the Printer Properties Dialog Box from the Start menu.
2Click the Utility tab, and click Start Status Monitor.
3Click Display Print Queue on the BJ Status Monitor.
4Select Cancel All Documents from the Printer menu.
Macintosh
1Open the BJ Print Monitor from the application menu.
2Click to select an...

Printer Does Not Start or Stops During Print Jobs
143
Troubleshooting
nEnsure the printer port is set correctly. 
If using a parallel interface printer cable, set LPT1 as the printer port.
If using a USB cable, set USBnnn or USBPRNnn (n represents a number) as the 
printer port.
1Open the Printer Properties dialog box from the Start menu.
áOpening the Printer Properties dialog box directly from the Start 
menu
2Click the Por ts tab (or Details tab) and set the printer port.
nEnsure the correct printer...

Printer Does Not Start or Stops During Print Jobs
144
Troubleshooting
Printing Stops Before It is Completed
nCheck the status of the POWER lamp.
When the POWER lamp is ßashing green, the printer is processing data. Printing a large 
amount of data such as a photo or graphics takes time for the computer to process the 
data, during which the printer may appear to not be functioning.
In addition, when continuously printing material that uses a large amount of black ink on 
plain paper, the printer will...

Printer Does Not Start or Stops During Print Jobs
145
Troubleshooting
Printer Moves But Does Not Print
nCheck the ink tanks. If empty, replace them.
nEnsure that the clear Þlm is completely removed from around the ink tank.
nEnsure that the ink tanks snap into place when you install them.
nIf there is plenty of ink but the printer does not print, clean the print head.
After cleaning the print head, print the nozzle check pattern to check that ink is being 
output normally.
áPrint Head Cleaning
áPrinting...

Printer Does Not Start or Stops During Print Jobs
146
Troubleshooting
Print Head Holder Does Not Move to the Centre
nEnsure the printer is turned on.
The print head holder will not move unless the power is on. If the POWER lamp is off, 
close the front cover and turn the power on.
If the POWER lamp is ßashing green, the printer is initialising.
When the POWER lamp stops ßashing, open the front cover again.
nIf the front cover has been left open for a while, close and reopen it.
If the front cover is left...

Paper Does Not Feed Properly or Paper Jams
147
Troubleshooting
Paper Does Not Feed Properly or Paper Jams
¥Paper Does Not Feed Properly
¥Paper Jams 

Paper Does Not Feed Properly or Paper Jams
148
Troubleshooting
Paper Does Not Feed Properly
nConÞrm the paper conditions.
¥ If non-Canon brand media, the paper is not too thick (less than 105 gsm / 28 lb).
¥ The number of sheets loaded does not exceed the recommended level.
¥ The paper is not creased, curled or wrinkled.
áCompatible Media Types
nEnsure that the left edge of the paper just touches the paper guide.
nWhen printing envelopes, refer to Envelopes in Printing Media, and prepare 
the envelopes...

Paper Does Not Feed Properly or Paper Jams
149
Troubleshooting
nIf a sheet does not feed properly even after removing any curling or wrinkling, 
clean the paper feed roller.
áCleaning the Paper Feed Roller 

Paper Does Not Feed Properly or Paper Jams
150
Troubleshooting
Paper Jams
Remove the paper according to the following procedure.
1Slowly pull the paper out, either from the sheet feeder or from the paper 
output slot, whichever is easier.
If the paper tears and a piece remains inside the printer, open the front 
cover and remove it. Be careful not to touch any parts inside the printer 
when removing stuck paper.
If you cannot pull the paper out, press the POWER button twice to eject the 
paper...