Canon printer PIXMA i475D User Manual

							Printing Maintenance
36
4 Align the Print Head.
(1)Look at the print out. From the patterns, select the most even, least irregular 
patterns and enter the number that corresponds.
(4)When the confirmation message is displayed, click OK
OKOK OK. NoteIf it is difficult to pick up the best pattern on Column H, pick the setting 
that produces the least noticeable vertical white stripes.
(2)Enter the numbers.
(3)Click OK
OKOK OK.
Less noticeable white stripes More noticeable white stripes 
						

							Printing Maintenance
37
1With the printer on, load a sheet of Letter paper in the printer.
Move the paper thickness lever to the left position.
2Open the BJ Printer Utility dialog box.
(1)Double-click the hard disk icon where the printer driver was installed, the 
Applications
ApplicationsApplications Applications folder, and the Utilities
UtilitiesUtilities Utilities folder.
(2)Double-click the Print Center
Print CenterPrint Center Print Center icon.
(3)Select i475D from the Name
NameName Name list and click Configure
ConfigureConfigure Configure.
(4)Select i475D from the Product
ProductProduct Product list and click Select
SelectSelect Select.
3Print the pattern.
(3)When the confirmation message is displayed, click OK
OKOK OK.
4Align the Print Head.
(1)
(1)(1) (1) Select Test Print
 Test Print Test Print  Test Print from 
the pop-up menu.
(2)
(2)(2) (2) Click Print Head Alignment
Print Head AlignmentPrint Head Alignment Print Head Alignment. 
						

							Printing Maintenance
38
(1)Look at the print out. From the patterns, select the most even, least irregular 
patterns and enter the number that corresponds.
NoteIf it is difficult to pick up the best pattern on Column H, pick the setting 
that produces the least noticeable vertical white stripes.
(2)Enter the numbers.
(3)Click Send
SendSend Send.
Less noticeable white stripes More noticeable white stripes 
						

							Printing Maintenance
39
Replacing an Ink Tank
When replacing an ink tank, check the model number very carefully. 
The printer will not print properly if the wrong ink tank is used, or installed in 
the incorrect position.
„Replacing an Ink Tank
When an ink tank runs out of ink, replace it using the following steps.
1Ensure that the printer is turned on, and then open the front cover.
The print head holder moves to the left.
2Remove the empty ink tank.
ImportantzHandle ink tanks carefully to avoid staining clothing or the 
surrounding area.
zDiscard empty ink tanks according to the local laws and regulations 
regarding disposal of consumables.
Black: BCI-24 Black Color: BCI-24 Color
Color Black 
						

							Printing Maintenance
40
3Prepare a replacement ink tank.
(1)Unpack a new ink tank and remove the orange protective cap.
4Insert the ink tank.
(1)Insert a new ink tank into a slot.
(2)Push in the tab until the ink tank snaps firmly into place. ImportantzDo not re-attach the protective cap once you have removed it.
zOnce the protective cap is removed, do not touch the open ink port.
NotezTo maintain optimal print quality, use an ink tank within six months 
of its first use.
zOnce an ink tank has been used, do not remove it from the printer 
and leave it out in the open. This will cause the ink tank to dry out 
and the printer may not function properly if it is reinstalled.
zColor ink consumption may occur even when black-and-white or 
grayscale printing is specified.
Color ink is consumed in the head cleaning and deep cleaning, 
which are necessary to maintain the printer’s capabilities.
zWhen an ink tank runs out of ink, replace the ink tank with a new one 
immediately.
If printing is continued with no ink in the ink tank, a problem may 
occur. 
						

							Printing Maintenance
41
5Reset the ink counter.
6Close the front cover.
ImportantAfter replacing an ink tank, be sure to reset the ink counter with the 
front cover open.
The remaining ink volume display on the operation panel is displayed 
properly only if the ink counter is reset.
NoteIf you have replaced both black and color ink tanks, press the cursor 
buttons and after both ink tanks have themark set above them, press 
the OK
OKOK OK button.
Note
Message Prompting Confirmation of Ink Tank Replacement
When the front cover remains open for a certain period of time, the 
printer will output a message prompting you to confirm replacement of 
the ink tank at the start of the next print job.
1. Check the message, and click Yes
Ye sYe s Ye s  o r  O K
OKOK OK.
Mistakenly clicking No
NoNo No or Cancel
 Cancel Cancel  Cancel, instead, will prevent the low ink 
warning from functioning properly. If this happens, manually reset 
the ink counter in Printer Properties dialog box.
2. Select the replaced ink tank, and click OK
OKOK OK.
When both black and color ink tanks have been replaced, select both 
Black and Color.
If you have not replaced the ink tank with a new one, click Cancel
CancelCancel Cancel.
(2) Press the OK
OKOK OK button.
A full ink tank icon appears under   and the 
ink counter is reset.
(1)  Using     (cursor buttons), locate   above 
the ink tank you replaced. 
						

							Printing Maintenance
42
„How Low Ink Warning Setting Works
The low ink warning notifies you of low ink levels during printing. The Low Ink Warning 
has been preset to be automatically displayed.
When you reset the ink counter, it will assume that the ink tank is full regardless of 
how much ink actually remains. The reset is the only way to match the counter value 
with an actual ink volume. Reset the ink counter when installing a new ink tank.
Low Ink Warning Display
The '!' shows a low ink level in the ink tank.Resetting the Ink Counter in Printer Properties dialog box:
Resetting the Ink Counter in Printer Properties dialog box:Resetting the Ink Counter in Printer Properties dialog box: Resetting the Ink Counter in Printer Properties dialog box:
1. Open the Printer Properties
Printer PropertiesPrinter Properties Printer Properties dialog box and click the Maintenance
MaintenanceMaintenance Maintenance 
tab.
2. Click Ink Counter Reset
Ink Counter ResetInk Counter Reset Ink Counter Reset.
3. Select the newly installed ink tank, then click OK
OKOK OK. 
1. Double-click the Application
ApplicationApplication Application folder in your hard disk, the Utilities 
folder, and then the Print Center
Print CenterPrint Center Print Center icon.
2. Select i475D from the Name
NameName Name list and click Configure
ConfigureConfigure Configure.
3. Select i475D from the Product
ProductProduct Product list and click Select
SelectSelect Select.
4. Select Ink Level Information
Ink Level InformationInk Level Information Ink Level Information from the pop-up menu.
5. Click Ink Counter Reset
Ink Counter ResetInk Counter Reset Ink Counter Reset.
6. Select the newly installed ink tank, then click OK
OKOK OK. 
						

							Printing Maintenance
43
BJ Status Monitor (Windows) BJ Printer Utility (Macintosh)
How to Display Low Ink Warning Correctly
• Reset the ink counter every time you install a new ink tank.
The ink counter cannot work correctly unless you synchronize it with the actual ink 
level. The ink counter can only be adjusted when it is reset at the time a new ink tank 
is installed.
• Do not reset the ink counter of an ink tank in use.
Synchronization of the counter and the actual ink level will not work properly.
ImportantIf you did not reset the counter when you installed the current ink 
tanks, the low ink warning may not function correctly, until the next 
time you replace the ink tanks. Also, be sure to treat both counters 
separately.
Refer to "Low Ink Warning Accompanied by Ink Tank Icon With '?'
Low Ink Warning Accompanied by Ink Tank Icon With '?'Low Ink Warning Accompanied by Ink Tank Icon With '?' Low Ink Warning Accompanied by Ink Tank Icon With '?'" on
page 52.
 The color ink becomes low. The color ink becomes low. 
						

							Troubleshooting
44
Troubleshooting
TroubleshootingTroubleshooting Troubleshooting
Troubleshooting usually falls into one of the following categories. In this chapter you will 
find the most common printing problems. Refer to the User's Guide for additional 
information on topics not covered in this section.
• "Cannot Install the Printer Driver
Cannot Install the Printer DriverCannot Install the Printer Driver Cannot Install the Printer Driver" on page 45
• "Print Quality is Poor or Contains Errors
Print Quality is Poor or Contains ErrorsPrint Quality is Poor or Contains Errors Print Quality is Poor or Contains Errors" on page 46
• "Troubleshooting Printer Hardware
Troubleshooting Printer HardwareTroubleshooting Printer Hardware Troubleshooting Printer Hardware" on page 48
• "Paper Does Not Feed Properly
Paper Does Not Feed ProperlyPaper Does Not Feed Properly Paper Does Not Feed Properly" on page 49
• "Handling Error Messages
Handling Error MessagesHandling Error Messages Handling Error Messages" on page 50
• "An Error Message Appears on the Screen
An Error Message Appears on the ScreenAn Error Message Appears on the Screen An Error Message Appears on the Screen" on page 51
When an Error Occurs
The BJ Status Monitor opens and displays a message. Take the 
appropriate action described in the message.
The message may vary depending on your operating system.
zIn Windows Me or Windows 98, click the Guide
GuideGuide Guide tab and follow the on-
screen instructions. 
						

							Troubleshooting
45
Cannot Install the Printer Driver
ProblemPossible CauseTr y  Th is
Cannot Install the 
Printer DriverInstallation 
procedure not 
followed correctlyFollow the  Easy Setup Instructions for proper printer driver installation.
If the installer was forced to terminate due to an error, remove the CD-ROM from 
the CD-ROM drive and restart your computer. Reinstall the printer driver. If this 
problem persists, contact the Customer Care Center.
Other applications 
running in the 
backgroundOther applications opened on your computer can interfere with the installation 
routine. Close all open software applications before reinstalling the printer driver. 
Refer to the 
Easy Setup Instructions for installing the printer driver.
Installation does 
not start 
automatically when 
the CD-ROM is 
inserted into the 
drive
If printer driver installation did not start automatically when you inserted the CD-
ROM into the CD-ROM drive:
1. Click Start
StartStart Start and select My Computer
My ComputerMy Computer My Computer. 
2. Double-click the CD-ROM
CD-ROMCD-ROM CD-ROM icon.
For non-XP Windows users, open the My Computer
My ComputerMy Computer My Computer window, and then double-click 
the CD-ROM
CD-ROMCD-ROM CD-ROM icon.
Double-click the CD-ROM
CD-ROMCD-ROM CD-ROM icon on your desktop to start installation.
Installation CD-
ROM not working 
properlyEnsure that there are no problems with the Setup Software & User’s Guide CD-
Setup Software & User’s Guide CD-Setup Software & User’s Guide CD- Setup Software & User’s Guide CD-
ROM.
ROM.ROM. ROM.
Use Windows Explorer to ensure that the CD-ROM can be read.
Ensure that the CD-ROM
CD-ROMCD-ROM CD-ROM icon is displayed on the desktop. 
If there is any problem with the CD-ROM
CD-ROMCD-ROM CD-ROM, contact the Customer Care Center.
Unable to proceed 
beyond the Printer 
Port ScreenReinstall the printer driver
Reinstall the printer driverReinstall the printer driver Reinstall the printer driver
1.Click Cancel
CancelCancel Cancel.
2.When the Terminate Installation 
screen  is displayed, click OK
OKOK OK.
3.Click Exit
ExitExit Exit, then remove the CD-ROM.
4.Turn the printer off.
5.Restart the computer.
6.Carefully follow the procedures 
described in the 
Easy Setup 
Instructions and reinstall the driver.