Canon printer PIXMA i475D User Manual
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Quick Start GuideQuick Start Guide Canon U.S.A., Inc.One Canon Plaza, Lake Success, NY 11042, U.S.A. Canon Inc. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan Canon Canada, Inc.6390 Dixie Road, Mississauga, Ontario, L5T 1P7, Canada Canon Latin America, Inc. 703 Waterford Way, Suite 400, Miami, FL 33126, U.S.A. Canon Mexicana S. de R.L. de C.V.Periferico Sur No. 4124 Col. Ex-Rancho de Anzaldo, C.P. 01900, Mexico, D.F. 40-42526-0503 QA7-2840-V01 ©2003 Canon U.S.A., Inc. Printed in Vietnam Desktop Photo Printer i475DSeries
Desktop Photo Printer Desktop Photo PrinterDesktop Photo Printer Desktop Photo Printer Quick Start Guide Quick Start GuideQuick Start Guide Quick Start Guide Series SeriesSeries Series
Canon i475D Desktop Photo Printer Quick Start Guide. Copyright CopyrightCopyright Copyright This manual is copyrighted by Canon U.S.A., Inc. with all rights reserved. Under the copyright laws, this manual may not be reproduced in any form, in whole or in part, without the prior written consent of Canon U.S.A., Inc. © 2003 Canon U.S.A., Inc. Disclaimer DisclaimerDisclaimer Disclaimer Canon U.S.A., Inc. has reviewed this manual thoroughly in order that it will be an easy-to-use guide to your Canon i475D Desktop Photo Printer. All statements, technical information and recommendations in this manual and in any guides or related documents are believed reliable, but the accuracy and completeness thereof are not guaranteed or warranted, and they are not intended to be, nor should they be understood to be, representation or warranties concerning the products described. Specifications are subject to change without notice. As an ENERGY STAR partner, Canon U.S.A., Inc., has determined that this product meets the ENERGY STAR guidelines for energy efficiency. All information regarding non-Canon products was compiled from publicly available information. No representation is made regarding the accuracy thereof. Trademarks TrademarksTrademarks Trademarks •Canon is a registered trademark of Canon Inc. •PhotoRecord is a trademark of Canon Information System Research Australia. •Macintosh, Mac and the Mac logo are registered trademarks of Apple Computer, Inc., registered in the U.S. and other countries. •Microsoft® and Windows® are registered trademarks of Microsoft Corporation in the U.S. and other countries. •CompactFlash is a trademark of SanDisk Corporation. •MEMORY STICK is a registered trademark of Sony Corporation. •SmartMedia is a trademark of Toshiba Corporation. •Microdrive is a trademark of International Business Machines Corporation. •All other product and brand names are trademarks of their respective owners. Canon U.S.A., Inc. One Canon Plaza Lake Success, NY 11042
Getting Help from Canon Help Us Help You Better Before you contact Canon, please record the following information. Serial Number (located on the inside of the printer): ______________________________ Model Number (located on the front of the printer): ________________________________ Printer Driver CD-ROM number (located on the CD-ROM): __________________________ Purchase Date: ______________________________________________________________ Customer Technical Support Sequence* 1.Internet— www.canontechsupport.com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to start is our helpful tech support web site. In addition, the latest driver downloads, answersto frequently asked questions, product information, and “where to buy” instructions are found here. 2.Email Tech Support— www.canontechsupport.com For individual attention to a special issue, tryemailing our friendly technical engineers, specially trained to communicate quick, easy, and logical solutions to your inquiries within 24 hours. 3.90-Day Toll-Free Tech Support** — (1-800-828-4040) If you prefer, you can start your 90-day Toll-Free Technical Support option at any time during your warranty period. This option provides live telephone technical support for a period of 90 days from your first call. After that 90-day period, you can continue to call via the toll number for technical support during the balance of your warranty period, or you can extend your service and support coverage (both toll-free tech support and repair) by purchasing a cost-attractive Canon CarePAK extended service plan. For more information, please visit our Web site atwww.canontechsupport.com 4.Live Tech Support** — (1-757-413-2848) After your free 90-day option expires, and during the warranty period, speak with a technician for technical support, free of service charges, Monday-Saturday (excluding holidays). Telephone Device for the Deaf (TDD) support is available at(1-866-251-3752). 5.Extended Service and Support— www.canonesp.com Canon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended service program that provides up to three full years ofservice and support coverage at a very attractive price. CarePAK offers toll-free Canon technical support and includes Canon’s superb InstantExchange product replacement program. For further information about extending your Canon service and support, call 1-800-385-2155, or visit our Web site at www.canonesp.com. CarePAK must be purchased during your original warranty period. Note: Within Canada, call for technical support 24 hours a day, 7 days a week (1-800-OK-CANON) Ordering Information For additional supplies, use the following descriptions and order numbers. Description Order # Ink Tanks BCI-24 Black 6881A003 BCI-24 Color 6882A003 Canon Specialty Papers Glossy Photo Paper (8.5 x 11/20 sheets) 7074A005 High Resolution Paper (8.5 x 11/100 sheets) 1033A011 Matte Photo Paper (8.5 x 11/50 sheets) 7981A004 Photo Paper Plus Glossy (4 x 6/20 sheets) 7980A007 Photo Paper Plus Glossy (8.5 x 11/20 sheets) 7980A006 Photo Paper Pro Perforated (4 x 6/20 sheets) 5699A005 Photo Paper Pro for Borderless Printing (4 x 6/20 sheets) 1029A014 Photo Paper Pro (8.5 x 11/15 sheets) 1029A004 Transparencies (8.5 x 11/50 sheets) 1043A004 * Support program specifics are subject to change without notice. ** Refer to the individual product information for details. Call1-800-OK-CANONto locate a dealer near you, or visit the Canon eStore at www.estore.usa.canon.com. ©2003 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. All other product and brand names are trademarks of their respective owners. As an ENERGYSTAR®partner, Canon U.S.A., Inc., has determined that this product meets the ENERGYSTAR®guidelines for energy efficiency.
Getting Help from Canon Help Us Help You Better Before you contact Canon, please record the following information. Serial Number (located on the inside of the printer): ______________________________ Model Number (located on the front of the printer): ________________________________ Printer Driver CD-ROM number (located on the CD-ROM): __________________________ Purchase Date: ______________________________________________________________ Customer Technical Support Sequence* 1.Internet— www.canontechsupport.com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to start is our helpful tech support web site. In addition, the latest driver downloads, answersto frequently asked questions, product information, and “where to buy” instructions are found here. 2.Email Tech Support— www.canontechsupport.com For individual attention to a special issue, tryemailing our friendly technical engineers, specially trained to communicate quick, easy, and logical solutions to your inquiries within 24 hours. 3.90-Day Toll-Free Tech Support** — (1-800-828-4040) If you prefer, you can start your 90-day Toll-Free Technical Support option at any time during your warranty period. This option provides live telephone technical support for a period of 90 days from your first call. After that 90-day period, you can continue to call via the toll number for technical support during the balance of your warranty period, or you can extend your service and support coverage (both toll-free tech support and repair) by purchasing a cost-attractive Canon CarePAK extended service plan. For more information, please visit our Web site atwww.canontechsupport.com 4.Live Tech Support** — (1-757-413-2848) After your free 90-day option expires, and during the warranty period, speak with a technician for technical support, free of service charges, Monday-Saturday (excluding holidays). Telephone Device for the Deaf (TDD) support is available at(1-866-251-3752). 5.Extended Service and Support— www.canonesp.com Canon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended service program that provides up to three full years ofservice and support coverage at a very attractive price. CarePAK offers toll-free Canon technical support and includes Canon’s superb InstantExchange product replacement program. For further information about extending your Canon service and support, call 1-800-385-2155, or visit our Web site at www.canonesp.com. CarePAK must be purchased during your original warranty period. Note: Within Canada, call for technical support 24 hours a day, 7 days a week (1-800-OK-CANON) Ordering Information For additional supplies, use the following descriptions and order numbers. Description Order # Ink Tanks BCI-24 Black 6881A003 BCI-24 Color 6882A003 Canon Specialty Papers Glossy Photo Paper (8.5 x 11/20 sheets) 7074A005 High Resolution Paper (8.5 x 11/100 sheets) 1033A011 Matte Photo Paper (8.5 x 11/50 sheets) 7981A004 Photo Paper Plus Glossy (4 x 6/20 sheets) 7980A007 Photo Paper Plus Glossy (8.5 x 11/20 sheets) 7980A006 Photo Paper Pro Perforated (4 x 6/20 sheets) 5699A005 Photo Paper Pro for Borderless Printing (4 x 6/20 sheets) 1029A014 Photo Paper Pro (8.5 x 11/15 sheets) 1029A004 Transparencies (8.5 x 11/50 sheets) 1043A004 * Support program specifics are subject to change without notice. ** Refer to the individual product information for details. Call1-800-OK-CANONto locate a dealer near you, or visit the Canon eStore at www.estore.usa.canon.com. ©2003 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. All other product and brand names are trademarks of their respective owners. As an ENERGYSTAR®partner, Canon U.S.A., Inc., has determined that this product meets the ENERGYSTAR®guidelines for energy efficiency.
Contents 1 Contents ContentsContents Contents Basic Printing Basic PrintingBasic Printing Basic Printing Turning on the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Using Speciality Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Printing with Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Printing with Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Advanced Printing Advanced PrintingAdvanced Printing Advanced Printing Accessing Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Adjusting Print Quality for Photographs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Using Printer Driver Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Using the Bundle Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Printing Borderless Photographs with Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Printing Borderless Photographs with Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Printing Maintenance Printing MaintenancePrinting Maintenance Printing Maintenance When Printing Becomes Faint or Colors are Incorrect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Printing the Nozzle Check Pattern . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Print Head Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Print Head Deep Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Aligning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Replacing an Ink Tank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Troubleshooting TroubleshootingTroubleshooting Troubleshooting Cannot Install the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Print Quality is Poor or Contains Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Troubleshooting Printer Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Paper Does Not Feed Properly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Handling Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 An Error Message Appears on the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Appendix AppendixAppendix Appendix Installing the Printer Driver when using Mac OS 9.x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 User’s Guide Table of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 CANON LIMITED WARRANTY --- (USA Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Index IndexIndex Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Basic Printing 2 Basic Printing Basic PrintingBasic Printing Basic Printing Turning on the Printer 1Press the POWER button. The POWER POWERPOWER POWER lamp flashes while the printer warms up and changes to steady (non- flashing) green when the printer is ready.NoteThis Quick Start Guide Quick Start GuideQuick Start Guide Quick Start Guide describes some of the features of your i475D printer and how to use them. For more information, view the i475D User's Guide User's GuideUser's Guide User's Guide on the Setup Software & User's Guide CD-ROM Setup Software & User's Guide CD-ROMSetup Software & User's Guide CD-ROM Setup Software & User's Guide CD-ROM, or use the online help within your printer driver interface: While in the printer's Properties window, press the F1 F1F1 F1 key, or click ? ?? ? in the upper right corner. Then click the feature you want to know more about, or click Help HelpHelp Help when displayed. Turn Balloon Help on by selecting Help HelpHelp Help, then Show Balloon Help Show Balloon HelpShow Balloon Help Show Balloon Help. ImportantzBefore unplugging the power cord, turn off the printer and ensure that the green lamp has gone out. zIf the POWER POWERPOWER POWER lamp changes to orange and begins flashing, refer to the section "Handling Error Messages Handling Error MessagesHandling Error Messages Handling Error Messages" on page 50.
Basic Printing 3 Loading Paper „Print Media to Avoid Do not use the following types of paper. Using such paper will not only produce unsatisfactory results, but can also cause the printer to jam or malfunction. • Folded, curled or wrinkled paper • Damp paper • Paper that is too thin (less than 64 gsm or 17 lb) • Paper that is too thick* (more than 105 gsm or 28 lb) *non-Canon branded paper •Picture postcards • Postcards with an affixed photo or sticker • Envelopes with a double flap • Envelopes with pressure seals • Envelopes with an embossed or treated surface • Any type of paper with holes (such as loose-leaf) „Loading the Print Media This section describes how to load plain paper into your printer. • For detailed information on the speciality media Canon provides for use with its various printers, refer to the section "Using Speciality Media Using Speciality MediaUsing Speciality Media Using Speciality Media" on page 5. • Consult the User’s Guide for detailed instructions on how to load envelopes and speciality media into the printer. 1Flatten the four corners of the paper before loading it. ImportantWhen paper is curled, gently bend them in the opposite direction until the paper becomes completely flat.
Basic Printing 4 2Prepare to load paper. (3)Open the front cover and adjust the paper thickness lever to the correct position for the media in use. Move to the left position for plain paper. Move to the right position for envelopes and T-shirt Transfers. (4)Close the front cover. 3Load the paper. NoteDo not touch the printed surface until the ink dries. For specific drying times, refer to the instructions packaged with your media. (1) Attach the paper rest. (2) Open the cover and pull out the paper output tray. (2) Align the paper stack against the right side of the sheet feeder. (3) Pinch the paper guide and slide it against the left side of the stack of paper. Load Limit Mark Load Limit Mark Load Limit Mark Load Limit Mark Do not load beyond this Load Limit Mark. (1)Insert the paper into the sheet feeder with print side facing up.
Basic Printing 5 Using Speciality Media Canon recommends that you use genuine Canon media to ensure optimal print quality. „Photo Quality Media •Photo Paper Pro • Photo Paper Plus Glossy • Matte Photo Paper • Glossy Photo Paper • High Resolution Paper „Media Suited to Business Documents • High Resolution Paper • Transparencies