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Canon printer PIXMA i475D User Manual

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    							Quick Start GuideQuick Start Guide
    Canon U.S.A., Inc.One Canon Plaza, Lake Success, NY 11042, U.S.A.
    Canon Inc. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan
    Canon Canada, Inc.6390 Dixie Road, Mississauga, Ontario, L5T 1P7, Canada
    Canon Latin America, Inc. 703 Waterford Way, Suite 400, Miami, FL 33126, U.S.A.
    Canon Mexicana S. de R.L. de C.V.Periferico Sur No. 4124 Col. Ex-Rancho de Anzaldo, C.P. 01900, Mexico, D.F.
    40-42526-0503
    QA7-2840-V01 ©2003 Canon U.S.A., Inc. Printed in Vietnam
    Desktop Photo Printer
    i475DSeries 
    						
    							Desktop Photo Printer
    Desktop Photo PrinterDesktop Photo Printer Desktop Photo Printer
    Quick Start Guide
    Quick Start GuideQuick Start Guide Quick Start Guide
    Series
    SeriesSeries Series 
    						
    							Canon i475D Desktop Photo Printer Quick Start Guide. 
    Copyright
    CopyrightCopyright Copyright
    This manual is copyrighted by Canon U.S.A., Inc. with all rights reserved. Under the copyright laws, 
    this manual may not be reproduced in any form, in whole or in part, without the prior written 
    consent of Canon U.S.A., Inc.
    © 2003 Canon U.S.A., Inc. 
    Disclaimer
    DisclaimerDisclaimer Disclaimer
    Canon U.S.A., Inc. has reviewed this manual thoroughly in order that it will be an easy-to-use 
    guide to your Canon i475D Desktop Photo Printer. All statements, technical information and 
    recommendations in this manual and in any guides or related documents are believed reliable, but 
    the accuracy and completeness thereof are not guaranteed or warranted, and they are not intended 
    to be, nor should they be understood to be, representation or warranties concerning the products 
    described.
    Specifications are subject to change without notice.
    As an 
    ENERGY STAR partner, Canon U.S.A., Inc., has determined that this product meets 
    the 
    ENERGY STAR guidelines for energy efficiency. 
    All information regarding non-Canon products was compiled from publicly available information. No 
    representation is made regarding the accuracy thereof.
    Trademarks
    TrademarksTrademarks Trademarks
    •Canon is a registered trademark of Canon Inc.
    •PhotoRecord is a trademark of Canon Information System Research Australia.
    •Macintosh, Mac and the Mac logo are registered trademarks of Apple Computer, Inc., registered 
    in the U.S. and other countries.
    •Microsoft® and Windows® are registered trademarks of Microsoft Corporation in the U.S. and 
    other countries.
    •CompactFlash is a trademark of SanDisk Corporation.
    •MEMORY STICK is a registered trademark of Sony Corporation.
    •SmartMedia is a trademark of Toshiba Corporation.
    •Microdrive is a trademark of International Business Machines Corporation.
    •All other product and brand names are trademarks of their respective owners.
    Canon U.S.A., Inc.
    One Canon Plaza
    Lake Success, NY 11042 
    						
    							Getting Help from Canon
    Help Us Help You Better
    Before you contact Canon, please record the following information.
    Serial Number (located on the inside of the printer): ______________________________
    Model Number (located on the front of the printer): ________________________________
    Printer Driver CD-ROM number (located on the CD-ROM): __________________________
    Purchase Date: ______________________________________________________________
    Customer Technical Support Sequence*
    1.Internet— www.canontechsupport.com
    For quick and comprehensive self-help in an intuitively guided interactive troubleshooting
    environment, the place to start is our helpful tech support web site.  In addition, the latest
    driver downloads, answersto frequently asked questions, product information, and 
    “where to buy” instructions are found here.
    2.Email Tech Support— www.canontechsupport.com
    For individual attention to a special issue, tryemailing our friendly technical engineers, 
    specially trained to communicate quick, easy, and logical solutions to your inquiries
    within 24 hours.
    3.90-Day Toll-Free Tech Support** — (1-800-828-4040)
    If you prefer, you can start your 90-day Toll-Free Technical Support option at any time during
    your warranty period.  This option provides live telephone technical support for a period of
    90 days from your first call.  After that 90-day period, you can continue to call via the toll
    number for technical support during the balance of your warranty period, or you can extend
    your service and support coverage (both toll-free tech support and repair) by purchasing a
    cost-attractive Canon CarePAK extended service plan. For more information, please visit our
    Web site atwww.canontechsupport.com
    4.Live Tech Support** — (1-757-413-2848)
    After your free 90-day option expires, and during the warranty period, speak with a 
    technician for technical support, free of service charges, Monday-Saturday (excluding 
    holidays). Telephone Device for the Deaf (TDD) support is available at(1-866-251-3752).
    5.Extended Service and Support— www.canonesp.com
    Canon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended service
    program that provides up to three full years ofservice and support coverage at a very
    attractive price.  CarePAK offers toll-free Canon technical support and includes Canon’s
    superb InstantExchange product replacement program.  For further information about
    extending your Canon service and support, call 1-800-385-2155, or visit our Web site at
    www.canonesp.com.  CarePAK must be purchased during your original warranty period.
    Note:  Within Canada, call for technical support 24 hours a day, 7 days a week (1-800-OK-CANON)
    Ordering Information
    For additional supplies, use the following descriptions and order numbers.
    Description Order #
    Ink Tanks
    BCI-24 Black 6881A003
    BCI-24 Color 6882A003
    Canon Specialty Papers
    Glossy Photo Paper (8.5 x 11/20 sheets) 7074A005
    High Resolution Paper (8.5 x 11/100 sheets) 1033A011
    Matte Photo Paper (8.5 x 11/50 sheets) 7981A004
    Photo Paper Plus Glossy (4 x 6/20 sheets) 7980A007
    Photo Paper Plus Glossy (8.5 x 11/20 sheets) 7980A006
    Photo Paper Pro Perforated (4 x 6/20 sheets) 5699A005
    Photo Paper Pro for Borderless Printing (4 x 6/20 sheets) 1029A014
    Photo Paper Pro (8.5 x 11/15 sheets) 1029A004
    Transparencies (8.5 x 11/50 sheets) 1043A004
    * Support program specifics are subject to change without notice.  
    ** Refer to the individual product information for details.
    Call1-800-OK-CANONto locate a dealer near you, or visit the Canon eStore at
    www.estore.usa.canon.com.
    ©2003 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. All other product and brand names are trademarks of
    their respective owners. As an ENERGYSTAR®partner, Canon U.S.A., Inc., has determined that this product meets the ENERGYSTAR®guidelines for energy efficiency. 
    						
    							Getting Help from Canon
    Help Us Help You Better
    Before you contact Canon, please record the following information.
    Serial Number (located on the inside of the printer): ______________________________
    Model Number (located on the front of the printer): ________________________________
    Printer Driver CD-ROM number (located on the CD-ROM): __________________________
    Purchase Date: ______________________________________________________________
    Customer Technical Support Sequence*
    1.Internet— www.canontechsupport.com
    For quick and comprehensive self-help in an intuitively guided interactive troubleshooting
    environment, the place to start is our helpful tech support web site.  In addition, the latest
    driver downloads, answersto frequently asked questions, product information, and 
    “where to buy” instructions are found here.
    2.Email Tech Support— www.canontechsupport.com
    For individual attention to a special issue, tryemailing our friendly technical engineers, 
    specially trained to communicate quick, easy, and logical solutions to your inquiries
    within 24 hours.
    3.90-Day Toll-Free Tech Support** — (1-800-828-4040)
    If you prefer, you can start your 90-day Toll-Free Technical Support option at any time during
    your warranty period.  This option provides live telephone technical support for a period of
    90 days from your first call.  After that 90-day period, you can continue to call via the toll
    number for technical support during the balance of your warranty period, or you can extend
    your service and support coverage (both toll-free tech support and repair) by purchasing a
    cost-attractive Canon CarePAK extended service plan. For more information, please visit our
    Web site atwww.canontechsupport.com
    4.Live Tech Support** — (1-757-413-2848)
    After your free 90-day option expires, and during the warranty period, speak with a 
    technician for technical support, free of service charges, Monday-Saturday (excluding 
    holidays). Telephone Device for the Deaf (TDD) support is available at(1-866-251-3752).
    5.Extended Service and Support— www.canonesp.com
    Canon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended service
    program that provides up to three full years ofservice and support coverage at a very
    attractive price.  CarePAK offers toll-free Canon technical support and includes Canon’s
    superb InstantExchange product replacement program.  For further information about
    extending your Canon service and support, call 1-800-385-2155, or visit our Web site at
    www.canonesp.com.  CarePAK must be purchased during your original warranty period.
    Note:  Within Canada, call for technical support 24 hours a day, 7 days a week (1-800-OK-CANON)
    Ordering Information
    For additional supplies, use the following descriptions and order numbers.
    Description Order #
    Ink Tanks
    BCI-24 Black 6881A003
    BCI-24 Color 6882A003
    Canon Specialty Papers
    Glossy Photo Paper (8.5 x 11/20 sheets) 7074A005
    High Resolution Paper (8.5 x 11/100 sheets) 1033A011
    Matte Photo Paper (8.5 x 11/50 sheets) 7981A004
    Photo Paper Plus Glossy (4 x 6/20 sheets) 7980A007
    Photo Paper Plus Glossy (8.5 x 11/20 sheets) 7980A006
    Photo Paper Pro Perforated (4 x 6/20 sheets) 5699A005
    Photo Paper Pro for Borderless Printing (4 x 6/20 sheets) 1029A014
    Photo Paper Pro (8.5 x 11/15 sheets) 1029A004
    Transparencies (8.5 x 11/50 sheets) 1043A004
    * Support program specifics are subject to change without notice.  
    ** Refer to the individual product information for details.
    Call1-800-OK-CANONto locate a dealer near you, or visit the Canon eStore at
    www.estore.usa.canon.com.
    ©2003 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. All other product and brand names are trademarks of
    their respective owners. As an ENERGYSTAR®partner, Canon U.S.A., Inc., has determined that this product meets the ENERGYSTAR®guidelines for energy efficiency. 
    						
    							Contents
    1
    Contents
    ContentsContents Contents
    Basic Printing
    Basic PrintingBasic Printing Basic Printing
    Turning on the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   2
    Loading Paper  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   3
    Using Speciality Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   5
    Printing with Windows  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   7
    Printing with Macintosh  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   9
    Advanced Printing
    Advanced PrintingAdvanced Printing Advanced Printing
    Accessing Printer Driver  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   11
    Adjusting Print Quality for Photographs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   12
    Using Printer Driver Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  20
    Using the Bundle Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   21
    Printing Borderless Photographs with Windows  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  22
    Printing Borderless Photographs with Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  24
    Printing Maintenance
    Printing MaintenancePrinting Maintenance Printing Maintenance
    When Printing Becomes Faint or Colors are Incorrect  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   27
    Printing the Nozzle Check Pattern . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  28
    Print Head Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   31
    Print Head Deep Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   33
    Aligning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   35
    Replacing an Ink Tank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  39
    Troubleshooting
    TroubleshootingTroubleshooting Troubleshooting
    Cannot Install the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   45
    Print Quality is Poor or Contains Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  46
    Troubleshooting Printer Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  48
    Paper Does Not Feed Properly  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  49
    Handling Error Messages  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   50
    An Error Message Appears on the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   51
    Appendix
    AppendixAppendix Appendix
    Installing the Printer Driver when using Mac OS 9.x  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   53
    User’s Guide Table of Contents  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   55
    Specifications  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  56
    Safety Precautions  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  58
    Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  60
    CANON LIMITED WARRANTY  --- (USA Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  61
    Index
    IndexIndex Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  63 
    						
    							Basic Printing
    2
    Basic Printing
    Basic PrintingBasic Printing Basic Printing
    Turning on the Printer
    1Press the POWER button.
    The POWER
    POWERPOWER POWER lamp flashes while the printer warms up and changes to steady (non-
    flashing) green when the printer is ready.NoteThis Quick Start Guide
    Quick Start GuideQuick Start Guide Quick Start Guide describes some of the features of your i475D 
    printer and how to use them. For more information, view the i475D 
    User's Guide
    User's GuideUser's Guide User's Guide on the Setup Software & User's Guide CD-ROM
    Setup Software & User's Guide CD-ROMSetup Software & User's Guide CD-ROM Setup Software & User's Guide CD-ROM, or use the 
    online help within your printer driver interface:
    While in the printer's Properties window, press the F1
    F1F1 F1 key, or click ?
    ?? ? in 
    the upper right corner. Then click the feature you want to know more 
    about, or click Help
    HelpHelp Help when displayed.
    Turn Balloon Help on by selecting Help
    HelpHelp Help, then Show Balloon Help
    Show Balloon HelpShow Balloon Help Show Balloon Help.
    ImportantzBefore unplugging the power cord, turn off the printer and ensure 
    that the green lamp has gone out.
    zIf the POWER
    POWERPOWER POWER lamp changes to orange and begins flashing, refer to 
    the section "Handling Error Messages
    Handling Error MessagesHandling Error Messages Handling Error Messages" on page 50. 
    						
    							Basic Printing
    3
    Loading Paper
    „Print Media to Avoid
    Do not use the following types of paper. Using such paper will not only produce 
    unsatisfactory results, but can also cause the printer to jam or malfunction.
    • Folded, curled or wrinkled paper
    • Damp paper
    • Paper that is too thin (less than 64 gsm or 17 lb)
    • Paper that is too thick* (more than 105 gsm or 28 lb)
    *non-Canon branded paper
    •Picture postcards
    • Postcards with an affixed photo or sticker 
    • Envelopes with a double flap
    • Envelopes with pressure seals
    • Envelopes with an embossed or treated surface
    • Any type of paper with holes (such as loose-leaf)
    „Loading the Print Media
    This section describes how to load plain paper into your printer.
    •  For detailed information on the speciality media Canon provides for use with its 
    various printers, refer to the section "Using Speciality Media
    Using Speciality MediaUsing Speciality Media Using Speciality Media" on page 5.
    • Consult the 
    User’s Guide for detailed instructions on how to load envelopes and 
    speciality media into the printer.
    1Flatten the four corners of the paper before loading it.
    ImportantWhen paper is curled, gently bend them in the opposite direction until 
    the paper becomes completely flat. 
    						
    							Basic Printing
    4
    2Prepare to load paper.
    (3)Open the front cover and adjust the paper thickness lever to the correct position 
    for the media in use. Move to the left position for plain paper.
    Move to the right position for envelopes and T-shirt Transfers.
    (4)Close the front cover.
    3Load the paper.
    NoteDo not touch the printed surface until the ink dries. For specific drying 
    times, refer to the instructions packaged with your media.
    (1) Attach the paper rest.
    (2) Open the cover and pull out the 
    paper output tray.
    (2) Align the paper stack against 
    the right side of the sheet 
    feeder.
    (3) Pinch the paper guide and 
    slide it against the left side of 
    the stack of paper. Load Limit Mark 
    Load Limit Mark Load Limit Mark  Load Limit Mark 
    Do not load beyond this Load 
    Limit Mark.
    (1)Insert the paper into the sheet 
    feeder with print side facing 
    up. 
    						
    							Basic Printing
    5
    Using Speciality Media
    Canon recommends that you use genuine Canon media to ensure optimal print quality.
    „Photo Quality Media
    •Photo Paper Pro
    • Photo Paper Plus Glossy
    • Matte Photo Paper
    • Glossy Photo Paper
    • High Resolution Paper
    „Media Suited to Business 
    Documents
    • High Resolution Paper
    • Transparencies 
    						
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