Canon printer imageCLASS MF5550 User Manual

							CANO N IN C.30-2 , S him om aru ko  3 -c h om e, O hta -k u , T okyo  1 46-8 501, J a pan
C ANO N U .S .A ., IN C.O ne C anon P la za , L ake  S ucce ss, N Y 1 1042, U .S .A .
C ANO N C ANADA IN C.6390 D ix ie  R oad M is sis sa uga, O nta rio  L 5T  1 P 7, C anada
C ANO N E U RO PA  N .V .Bove nke rk e rw eg 5 9-6 1 P .O . B ox 2 262, 1 180 E G  A m ste lv e en, T he N eth erla nds
C ANO N F R ANCE S .A .17, q uai  d u P re sid ent P aul  D oum er 9 2414 C ourb evo ie  C edex, F ra nce
C ANO N ( U .K .)  L TD .W oodhatc h , R eig ate , S urre y, R H2 8 B F, U nit e d K in gdom
C ANO N D EU TS C HLA ND G m bHE uro park  F ic h te nhain  A 10, 4 7807 K re fe ld , G erm any
C ANO N IT A LIA  S .p .A .Via  M ila no, 8 -2 0097 S an D onato  M ila nese  ( M I)  Ita ly
C ANO N L A TIN  A M ER IC A, IN C.703 W ate rfo rd  W ay, S uit e  4 00, M ia m i,  F lo rid a 3 3 12 6, U .S .A .
C ANO N A USTR ALIA  P TY . L TD1 T hom as H olt  D riv e , N orth  R yd e, S yd ney, N .S .W . 2 113, A ustr a lia
C ANO N S IN G APO RE P TE . L TD .79 A nso n R oad # 09-0 1/0 6, S in gapore  0 79906
C ANO N H O NG KO NG  C O ., L T D9/F , T he H ong K ong C lu b B uild in g, 3 A  C hate r R oad, C entr a l,  H ong K ong
Th e  c o nte nts  o f t h is  g uid e a re
p rin te d  o n 7 0 %  r e cyc le d  p a per.
F A 7-5 199   ( 0 20)	 102003A B	 C C AN O N IN C. 2 003	 PR IN TE D  IN  C HIN A
Serie s
C ya nM ag en taY e llo wB la ck
E N G
Basic  G uid e
S erie s
B asic  G uid e 
						

							 
imageCLASS
MF5500 Series
Basic Guide
LD_Basic_US.book Page 0 Friday, December 5, 2003 5:52 PM 
						

							 
Manuals for the Machine 
The manuals for this machine are divided as follows. Please refer to them for detailed information.
Depending on the system configuration and product purchased, some manuals may not be needed. 
The guides with this symbol are printed manuals.
CD-ROM
 
The guide with this symbol is a PDF manual included on the 
accompanying CD-ROM.
To view the PDF manual format, Adobe Reader/Adobe Acrobat 
Reader are necessary. If Adobe Reader/Adobe Acrobat Reader 
are not installed on your system, please download them from the 
Adobe Systems home-page.  
Setting Up the Machine  
Software Installation 
Set-Up Sheet  
Copying, Printing Instructions  
Troubleshooting 
Basic Guide
(This Manual)  
Fax Instructions  
Troubleshooting 
Only for the MF5550 model. 
Facsimile Guide  
Software Installation and Instructions  
Troubleshooting 
Software Guide
CD-ROM
 
Model Name
• H12294 (imageCLASS MF5530)
• H12295 (imageCLASS MF5550) 
The machine illustration on the cover may differ slightly from your machine.LD_Basic_US.book Page i Friday, December 5, 2003 5:52 PM 
						

							 
How This Manual Is Organized 
Introduction 
Paper Handling 
Document Handling 
Printing from Your Computer 
Copying 
Scanning 
System Monitor 
Maintenance 
Troubleshooting 
Machine Settings 
Appendix 
Includes the specifications of this machine and the index.
Chapter 1
Chapter 2
Chapter 3
Chapter 4
Chapter 5
Chapter 6
Chapter 7
Chapter 8
Chapter 9
Chapter 10
Chapter 11
 
Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our 
products, if you need an exact specification, please contact Canon.LD_Basic_US.book Page ii Friday, December 5, 2003 5:52 PM 
						

							 
iv 
Contents 
Preface  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  viii
How to Use This Manual  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  viii 
Symbols Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Keys Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Illustrations Used in This Manual  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix 
Legal Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x 
FCC (Federal Communications Commission) . . . . . . . . . . . . . . . . . . . . . . . . . .  x
Laser Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
CDRH Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
International Energy Star Program  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Trademarks  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  xii
Copyright . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  xii
Disclaimers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  xii
Legal Limitations on the Usage of Your Product and the Use of Images  . . . xiii 
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiv 
Installation  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
Power Supply  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  xv
Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi
Maintenance and Inspections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  xvii
Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xix
Other Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xix 
Chapter 1 Introduction 
Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1-1
Main Components of the Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1-2
Operation Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1-5
Standby Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1-7
Energy Saver Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1-8 
Setting the Energy Saver Mode Manually  . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8
Restoring from the Energy Saver Mode Manually  . . . . . . . . . . . . . . . . . . . . .1-9LD_Basic_US.book Page iv Friday, December 5, 2003 5:52 PM 
						

							 
v 
Chapter 2 Paper Handling 
Print Media Requirements  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 
Printing Areas  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 
Loading Paper  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 
Loading Paper in the Cassette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Loading Envelopes in the Cassette  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Loading Paper in the Multi-Purpose Feeder. . . . . . . . . . . . . . . . . . . . . . . . . 2-11
Loading an Envelope in the Multi-Purpose Feeder  . . . . . . . . . . . . . . . . . . . 2-13
Orientation of the Document and the Paper Loading  . . . . . . . . . . . . . . . . . 2-15 
Selecting the Paper Output Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16 
Paper Type and Paper Output Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17
Face Down Paper Output Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17
Face Up Paper Output Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18 
Chapter 3 Document Handling 
Document Requirements  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 
Problem Documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 
Scanned Area of a Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 
Setting Up Documents  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3 
Placing a Document on the Platen Glass  . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3 
Positioning Documents  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3 
Loading Documents in the ADF  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
The Paper Path of the ADF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6 
Chapter 4 Printing from Your Computer 
Before Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Printing Documents  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 
Canceling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4 
More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5 
Chapter 5 Copying 
Documents You Can Copy  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Making Copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Specifying the Paper Size and Type
(Common for Cassette and Multi-Purpose Feeder)  . . . . . . . . . . . . . . . . . . . . . 5-3 
Specifying the Paper Size  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Specifying the Paper Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4 
Setting Enlarging/Reducing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6 
Enlarging/Reducing Using Preset Copy Ratios  . . . . . . . . . . . . . . . . . . . . . . . 5-6
Enlarging/Reducing Using Custom Copy Ratios . . . . . . . . . . . . . . . . . . . . . . 5-7LD_Basic_US.book Page v Friday, December 5, 2003 5:52 PM 
						

							 
viImproving Copied Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5-8 
Adjusting the Image Quality (Resolution) . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-8
Adjusting the Exposure (Density) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-9 
Special Features  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5-10 
Collate Copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-10 
When Loading Documents in the ADF . . . . . . . . . . . . . . . . . . . . . . . . . .  5-10
When Placing a Document on the Platen Glass. . . . . . . . . . . . . . . . . . .  5-11 
Chapter 6 Scanning 
Before Scanning  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  6-1
Scanning Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  6-2 
Using [SCAN] on the Operation Panel  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2 
More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  6-3 
Chapter 7 System Monitor 
Checking the Status of Print and Fax Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . .  7-1 
Confirming and Deleting a Print Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-1
Confirming and Deleting a Fax TX Job  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-2
Confirming and Deleting a Fax RX Job  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-3 
Chapter 8 Maintenance 
Periodic Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  8-1 
Cleaning the Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-2
Cleaning the Scanning Area  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-2
Cleaning the ADF Area  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-3 
When to Replace the Cartridge  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  8-4 
Print Yield  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-5 
Approximate Print Yield  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  8-5 
Handling and Storing the Cartridge  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-6 
Handling Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  8-6
Storage Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  8-6
Storing Partially Used Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  8-7
Recycling Used Cartridges  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  8-7 
The Clean Earth Campaign  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-8 
THE CANON CARTRIDGE RECYCLING PROGRAM . . . . . . . . . . . . . . . .  8-8 
U.S.A. PROGRAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-9 
Packaging  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  8-9
Shipping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  8-11 
CANADA PROGRAM-CANADA PROGRAMME . . . . . . . . . . . . . . . . . . . . . .8-12 
Replacing the Cartridge  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  8-14
Repacking and Transporting Your Machine . . . . . . . . . . . . . . . . . . . . . . . . . .  8-18 
Carrying the Machine by the Sides  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-19LD_Basic_US.book Page vi Friday, December 5, 2003 5:52 PM 
						

							 
vii  
Transporting the Machine by Car . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-20 
Chapter 9 Troubleshooting 
Clearing Jams  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1 
Removing Jammed Paper from Inside the Machine . . . . . . . . . . . . . . . . . . . . 9-1
Removing Jammed Paper from the ADF. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-7 
LCD Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-9
Paper Feeding Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-12
Copying Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-15
Print Quality Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-16
Printing Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-18
Scanning Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-19
General Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-20
If You Cannot Solve the Problem  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-21 
Chapter 10 Machine Settings 
Accessing the Machine Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1
Menu Descriptions  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-3 
COMMON SETTINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-3
COPY SETTINGS  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-4 
Chapter 11 Appendix 
Specifications  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-1
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-3LD_Basic_US.book Page vii Friday, December 5, 2003 5:52 PM 
						

							 
viii 
Preface 
Thank you for purchasing the Canon imageCLASS MF5500 Series. Please read this manual 
thoroughly before operating the machine in order to familiarize yourself with its capabilities, 
and to make the most of its many functions. After reading this manual, store it in a safe place 
for future reference. 
How to Use This Manual 
Symbols Used in This Manual 
The following symbols are used in this manual to explain procedures, restrictions, 
handling precautions, and instructions that should be observed for safety.
WARNING
 
Indicates a warning concerning operations that may lead to death or 
injury to persons if not performed correctly. In order to use the machine 
safely, always pay attention to these warnings.
CAUTION
 
Indicates a caution concerning operations that may lead to injury to 
persons, or damage to property if not performed correctly. In order to 
use the machine safely, always pay attention to these cautions.
IMPORTANT
 
Indicates operational requirements and restrictions. Be sure to read 
these items carefully in order to operate the machine correctly, and to 
avoid damage to the machine.
NOTE
 
Indicates a clarification of an operation, or contains additional 
explanations for a procedure. Reading these notes is highly 
recommended. 
Keys Used in This Manual 
The following symbols and key names are a few examples of how keys to be 
pressed are expressed in this manual. The operation panel keys on the machine 
are indicated within brackets.
Press [Start].
Press [Image Quality].
Start
Image
Quality
LD_Basic_US.book Page viii Friday, December 5, 2003 5:52 PM 
						

							 
ix 
Illustrations Used in This Manual 
Unless otherwise mentioned, illustrations used in this manual are those taken when 
no optional equipment is attached to the imageCLASS MF5550.
The model imageCLASS MF5550 is used for illustration purposes in this manual. 
When there is any difference between MF5530 and MF5550, it is clearly indicated 
in the text, e.g., Only for the MF5550 model.LD_Basic_US.book Page ix Friday, December 5, 2003 5:52 PM