Canon printer imageCLASS D860 User Manual

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Checking the Status of a Print Job
■Using the Help Menu
You can select the Help menu from the menu bar of the Canon iC D800 Status Window:
•Help Topics displays the search window for help topics.
•About displays the Status Window version information. 

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Checking the Status of a Print Job
■Using the Toolbar
The toolbar has three buttons that you can use to pause, resume, or delete the current print job.
Pause: Temporarily halts printing the current document. The current page finishes 
printing.
Resume: Continues printing after a pause. Printing restarts with the next page of the 
document you paused.
Cancel: Cancels the current print job. If you are printing several documents, CAPT 
continues to the next print job in the queue and displays the...

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Checking the Status of a Print Job
■Using the Tab Window
Print Job Details
This tab shows information related to the job that is currently being printed. The following 
types of information are displayed:
• Document Name
•User Name
•Host Name
• Approx. Time Remaining
• Approx. Finish Time 
Some of this information may not be displayed, depending on the printer status. 

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Checking the Status of a Print Job
Print Job Log
This tab shows information related to jobs that are completed. The following types of 
information are displayed:
• Document Name
•Result
• Owner
• Pages
• Complete Time
The job history displayed in the job information area can list a history of up to the most recent 
100 jobs. The job logs list clears whenever you terminate the Status Window. 

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Checking the Status of a Print Job
Print Job List
This tab shows information related to the jobs that have not yet started.
• Document Name
• Status
• Owner
• Started at 

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Checking the Status of a Print Job
Viewing the print status
The status of a network printer can be viewed on the print server as well as the client.
For job status to be displayed in the client’s Status Window, the print server’s Status Window 
must be running.
If the status option “While Printing” has been selected for “Display Printer Status 
Window” in the Option Settings dialog box of the Status Window on the client, the client’s 
Status Window opens automatically once printing from the server...

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Checking the Status of a Print Job
If you minimize the Status Window, the icon on the taskbar inform you the printer status. 
When you click this taskbar button, the Status Window opens and the icon appears in the 
Status Window. Types of the Status Window icons and taskbar icons are listed below.
Click the close button to close the window, just as you would close any other window.
If the Status Window opens automatically due to printing, or due to an error, the window 
automatically closes when...

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Troubleshooting
Chapter 5
Troubleshooting
This chapter includes information to help you solve printer problems. A problem might have 
one or a combination of causes, such as a computer malfunction, software errors, printer cable 
or other printer problems. Many printing problems are related to how your software interacts 
with the printer.
If you can print a self test but the printer does not print other jobs, or your printed output is not 
what you expected, the problem is with your computer,...

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Troubleshooting
Printer Problems
ProblemCauseSolution
Printer does not 
printPaper might not be loaded. Make sure that paper is loaded.
A copy job might not have 
been completed due to the 
Out of Paper status.The print job will start automatically 
when the copy job is completed. Please, 
load paper.
Print jobs might be stalled. Check the Canon iC D800 Status Window 
for stalled jobs.
The cartridge might not be 
installed correctly.Check that the cartridge is installed 
correctly.  Set-up...

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Troubleshooting
Printout is wrong There might be a 
communications problem 
between the printer and your 
computer.Make sure that your cable connections are 
secure.
Make sure that your parallel interface 
cable is less than 9.9 feet (3.0 m) or USB 
interface cable is less than 16.5 feet (5.0 
m) long.
Make sure that you are not using a switch 
box.
Check that you have selected the correct 
printer driver in Windows.
The wrong printer is selected 
in the Printers folder.Make sure that the Canon iC...