Canon printer imageCLASS D320 User Manual

							BlackPANTONE
299
CANON INC.30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan
CANON U.S.A., INC.One Canon Plaza, Lake Success, NY 11042, U.S.A.
CANON CANADA INC.6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada
CANON EUROPA N.V.Bovenkerkerweg 59-61 P.O. Box 2262, 1180 EG Amstelveen, The Netherlands
CANON FRANCE S.A.17, quai du Pr sident Paul Doumer 92414 Courbevoie Cedex, France
CANON COMMUNICATION & IMAGE FRANCE S.A.
  (Pour les utilisateurs de limprimante laser uniquement)
102, avenue de G n ral de Gaulle 92257 La Garenne-Colombes Cedex, France
CANON (U.K.) LTD.Woodhatch, Reigate, Surrey, RH2 8BF, United Kingdom
CANON DEUTSCHLAND GmbHEuropark Fichtenhain A10, 47807 Krefeld, Germany
CANON ITALIA S.p.A.Palazzo L Strada 6 20089 Milanofiori Rozzano (MI) Italy
CANON LATIN AMERICA, INC.703 Waterford Way Suite 400 Miami, Florida 33126 U.S.A.
CANON AUSTRALIA PTY. LTD1 Thomas Holt Drive, North Ryde, Sydney, N.S.W. 2113, Australia
CANON SINGAPORE PTE. LTD.79 Anson Road #09-01/06, Singapore 079906
CANON HONGKONG CO., LTD9/F, The Hong Kong Club Building, 3A Chater Road, Central, Hong Kong
ENG
120V
LV/USA/Basic Guide
Please read this guide before operating this equipment.
After you finish reading this guide, store it in a safe place for future reference. 
HT1-2196-000-V.1.1 XXXXXX © CANON INC. 2003                                      PRINTED  IN CHINA
Basic Guide  Basic Guide  
						

							i
Your machine includes the following documentation. This documentation has been designed so that you can
easily use your machine to suit your particular needs.
Setting up the machine ......................................
Installing Printer Driver .....................................
Document and paper handling .............................
Making copies ................................................
Printing.........................................................
Maintenance ..................................................
Troubleshooting feed and copy issues ....................
Installing Printer Driver .....................................
Printer Properties ............................................
Troubleshooting Printer Driver issues ....................
• Documentation is included on the CD-ROM in PDF form.
• The machine shown in this guide is the imageCLASS D340 model.
Copyright
Copyright ©2003 by Canon, Inc. All rights reserved. No part of this publication may be reproduced, transmitted,
transcribed, stored in a retrieval system, or translated into any language or computer language in any form or by
any means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise, without the prior written
permission of Canon, Inc.
Trademarks
Canon is a registered trademark and UHQ™ is a trademark of Canon, Inc.
As an ENERGY STAR
®Partner, Canon U.S.A., Inc. has determined that this product
meets the ENERGY STAR®guidelines for energy efficiency.
NOTE
Using Your Documentation
Set-Up Sheet
Basic Guide
Printer Guide 
						

							ii
Laser Safety
This machine complies with 21 CFR Chapter 1 Subchapter J as a Class 1 laser product under the U.S. Department
of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for
Health and Safety Act of 1968. This means that the machine does not produce hazardous laser radiation.
Since radiation emitted inside the fax is completely confined within protective housings, and external covers, the
laser beam cannot escape from the machine during any phase of user operation.
CDRH Regulations
The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration implemented
regulations for laser products on August 2, 1976. These regulations apply to laser products manufactured from
August 1, 1976. Compliance is mandatory for products marketed in the United States.
•Use of controls, adjustments or performance of procedures other than those specified in this user’s
guide may result in hazardous radiation exposure.
This label is attached to the laser scanner unit inside the fax and is not in a user access area.
CAUTION 
						

							iii
Users in the USA
FCC NOTICE
imageCLASS D320 : H12255
imageCLASS D340 : H12256
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions.
(1) This device may not cause harmful interference, and 
(2) this device must accept an interference received, including interference that may cause undesired operation.
•This equipment has been tested and found to comply with the limits for a class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and receiver.
– Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
– Consult the dealer or an experienced radio/TV technician for help.
Use of shielded cable is required to comply with class B limits in Subpart B of Part 15 of the
FCC Rules.
Do not make any changes or modifications to the equipment unless otherwise specified in the
manual. If such changes or modifications should be made, you could be required to stop
operation of the equipment.
Canon U.S.A. Inc.
One Canon Plaza, Lake Success, NY 11042, U.S.A.
Tel No. (516) 328-5000
Users in Canada
• This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel
brouilleur du Canada.
CANON CANADA INC.
1-800-263-1121
24 HOURS A DAY, SEVEN DAYS A WEEK
IMPORTANT
NOTE 
						

							iv
Contents
Making Multiple Copies..................................4-3
Specifying the Paper Size and the Type (Common
for Cassette and Multi-purpose Tray)................4-3
Setting Enlarging/Reducing ...........................4-5
Setting the Image Quality ..............................4-6
Adjusting the Copy Exposure ........................4-6
Special Features ...............................................4-7
Collate Copy ..................................................4-7
2 on 1 Copy ...................................................4-9
Reserve Copy ..............................................4-11
Chapter 5: Basic Printing 
from Your Computer
Before Printing...................................................5-1
Printing (Ex. Windows 98) .................................5-1
Canceling Printing .........................................5-2
Changing Print Settings .................................5-2
Chapter 6: Status Monitor
Checking the Status of Copy, Print and Report 
Jobs ...................................................................6-1
Chapter 7: Maintenance
Periodic Cleaning ..............................................7-1
Cleaning the Exterior .....................................7-1
Cleaning the Scanning Area ..........................7-1
When to Replace the Cartridge ........................7-3
Copy Yield ......................................................7-4
Handling and Storing the Cartridge .................7-4
Replacing the Cartridge  ...................................7-6
The Clean Earth Campaign ..............................7-8
U.S.A. PROGRAM .............................................7-9
Packaging ......................................................7-9
Shipping .......................................................7-10
CANADA PROGRAM 
– CANADA PROGRAMME ..........................7-11
Repacking and Transporting Your Machine .....7-12 Chapter 1: Introduction
Customer Support .............................................1-1
Important Safety Instructions  ...........................1-1
Main Components of the Machine  ...................1-4
Operation Panel ................................................1-6
Standby Display ................................................1-7
Energy Saver Mode...........................................1-8
Setting the Energy Saver Mode Manually .....1-8
Restoring from the Energy Saver Mode ........1-8
Chapter 2: Paper Handling
Print Media Requirements.................................2-1
Printing Areas ................................................2-2
Loading Paper  ..................................................2-3
Loading Paper in the Cassette ......................2-3
Loading Envelopes in the Cassette ...............2-4
Loading Paper in the Multi-purpose Tray .......2-5
Loading an Envelope
in the Multi-purpose Tray................................2-6
Selecting the Paper Output Area ......................2-8
Paper Type and Paper Output Area ...............2-8
Face Down Paper Output Area ......................2-9
Face Up Paper Output Area ..........................2-9
Chapter 3: Document Handling
Documents You Can Copy  ...............................3-1
Scanned Area of a Document .......................3-2
Setting Up Documents ......................................3-3
Placing a Document on the Platen Glass ......3-3
Loading Documents in the ADF (Only for the
imageCLASS D340 model) ...........................3-4
The Paper Path of the Automatic Document
Feeder (Only for the imageCLASS D340 
model) ...........................................................3-5
Chapter 4: Making Copies
Documents You Can Copy  ...............................4-1
Copying Documents  .........................................4-1
Canceling the Copy Job.................................4-2
Basic Copying Functions ...................................4-3 
						

							v
Chapter 8: Troubleshooting
Clearing Jams ...................................................8-1
Removing Jammed Paper from Inside the
Main Unit ........................................................8-1
Removing Jammed Paper from the ADF (Only
for the imageCLASS D340 model)  ...............8-4
LCD Messages .................................................8-5
Paper Feeding Problems ...................................8-7
Copying Problems  ............................................8-8
Print Quality Problems  .....................................8-9
Printing Problems  ...........................................8-11
General Problems ...........................................8-11
If You Cannot Solve the Problem  ...................8-12
Chapter 9: Setting the Additional
Functions
Understanding the “Additional Functions” ........9-1
Accessing the Additional Functions  ..............9-1
Menu Descriptions  ........................................9-2
Appendix: Specifications........................A-1
Index................................................................I-1 
						

							vi
Please read the list below of symbols, terms, and abbreviations used in this guide.
•Indicates a warning concerning operations that may lead to death or injury to persons if not
performed correctly. In order to use the machine safely, always pay attention to these warnings.
•Indicates a caution concerning operations that may lead to injury to persons or damage to
property if not performed correctly. In order to use the machine safely, always pay attention to
these cautions.
• Indicates an operational warning or restriction. Be certain to read these items to operate the machine
correctly, and to avoid damage to the machine.
• Indicates a note for operation or an additional explanation. Reading these is highly recommended.
(→p. n-nn) A number preceded by an arrow and enclosed in parenthesis refers to a page number in
this guide which contains more information on the topic of the previous sentence.
→Set-Up SheetRefer to the Set-Up Sheet for details on the topic of the previous sentence.
→Printer Guide Refer to the Printer Guide for details on the topic of the previous sentence.
machine The word “machine” refers to the imageCLASS D340/D320 models.
default A setting that remains in effect unless you change it.
document The original sheet(s) of paper you copy with the machine.
menu A list of settings from which you select an item to set up or change. A menu has a title
which appears in the LCD.
Available menus and the display differ depending on the machine type. This guide shows
the display of the imageCLASS D340 model as an example.
In addition, this guide uses distinctive typefaces to identify keys and information in the LCD:
• The keys you press appear in this typeface: Stop/Reset.
• Information in the LCD appears in this typeface: COPY SETTINGS.
NOTE
IMPORTANT
CAUTION
WARNING
Type Conventions Used in This Guide 
						

							vii
Where to Find Help
Before you contact Canon, please record the following information:
Serial Number (on back of machine): ________________________________
Model Name (on front of machine): _________________________________
Purchase Date: ________________________________   
Here is where to find help if you are having problems with installation, or in using your machine:
In This Guide
See Chapter 8, Troubleshooting, for common problems.
On Your CD-ROM
See the Printer Guide for help with the printer driver (CARPS).
Customer Care Center
For e-mail support, the latest driver downloads and answers to frequently asked questions, visit:
www.usa.canon.com/consumer
For live technical support, call 1-800-828-4040, Monday – Friday, 8 am – 8 pm EST (except holidays).
24-hour, 7 days/week automated support for troubleshooting issues on most current models, call
1-800-423-2366.
CANADA Users – call for technical support 24 hours/day, 7 days/week at 1-800-OK-CANON.
Support programs are subject to change without notice. 
						

							viii
Using your product to scan, print or otherwise reproduce certain documents, and the use of such images as
scanned, printed or otherwise reproduced by your product, may be prohibited by law and may result in criminal
and/or civil liability. A non-exhaustive list of these documents is set forth below. This list is intended to be a
guide only. If you are uncertain about the legality of using your product to scan, print or otherwise reproduce any
particular document, and/or of the use of the images scanned, printed or otherwise reproduced, you should
consult in advance with your legal advisor for guidance.
• Paper Money
• Traveler’s Checks
• Money Orders
• Food Stamps
• Certificates of Deposit
• Passports
• Postage Stamps (canceled or uncanceled)
• Immigration Papers
• Identifying Badges or Insignias
• Internal Revenue Stamps (canceled or uncanceled)
• Selective Service or Draft Papers
• Bonds or Other Certificates of Indebtedness
• Checks or Drafts Issued by Governmental Agencies
• Stock Certificates
• Motor Vehicle Licenses and Certificates of Title
• Copyrighted Works/Works of Art without Permission of Copyright Owner
Legal Limitation on Usage of Your Product and the Use of Images 
						

							1-1
Your machine is designed with the latest technology to provide trouble-free operation. If you encounter a problem
with the machine’s operation, try to solve it by using the information in Chapter 8. If you cannot solve the
problem or if you think your machine needs servicing, contact your service representative. (→p. vii)
Read these safety instructions thoroughly before using your machine, and keep them handy in case you need to
refer to them later.
For users of a cardiac pacemaker
• This product and the cartridge emit low level magnetic flux. If you use a cardiac pacemaker and
feel abnormalities, please move away from this product and the cartridge, and consult your
doctor.
• Do not disassemble or modify. There are high-temperature and high-voltage components inside
the machine which may result in a fire or electrical shock.
• Follow all warnings and instructions marked on the machine.
Location
• Do not place the machine near alcohol, paint thinner or other
inflammable substances. If inflammable substances come into
contact with electrical parts inside the machine, it may result in a
fire or electrical shock.
• Do not block or cover the ventilation port or any openings on the
machine with objects, as this may result in a fire.
• Place the machine on a flat, stable, vibration-free surface that is
strong enough to support its weight (approx. 35.2 lb./16.0 kg
imageCLASS D340, 31.9 lb./14.5 kg imageCLASS D320).
• Make sure the area is free from dust.
• Avoid poorly ventilated locations.
During use, the machine generates ozone. However, the amount of ozone
generated is not enough to affect the human body. Nevertheless, if the
machine is used for a prolonged period of time in a poorly ventilated room, or
when making a large quantity of prints, be sure to ventilate the room to make
the working environment as comfortable as possible.
• Do not install the machine near devices that contain magnets or generate
magnetic fields, such as speakers.
• Make sure the machine is approximately 4 inches (10 cm) away from walls
and other equipment for proper ventilation.
CAUTION
WARNING
CAUTION
WARNING
Important Safety Instructions
Customer Support
Introduction
1
Introduction
Chapter 1